35 comments found.
Hi, I’m only having a problem with the Home page. The page doesn’t display in Elementor, and I can’t edit it. All other pages, however, can be edited. I also get an error when I try to update the theme. Could you help me?
Hello,
You may use option “Presales Question” at https://themerex.net/support/ and provide the admin details. Our tech support team will check if the issue can be solved without support renewal.
Regards
Hi, again I can’t update theme and plugins. I’ve just dectivated and reconnected the theme by purchase code but it doesn’t work. Can you please help me? Thanks
Hello,
Please submit a ticket at https://themerex.net/support/ and provide the admin details. Our tech support team will check it.
Regards
Hi, I can’t subit the ticket
Hello,
You may use option “Presales Question” at https://themerex.net/support/ and provide the admin details. Our tech support team will check if the issue can be solved without support renewal.
Regards
ticket opened, thanks
Hello, after last theme update I can’t update the QW Extension addon too
Hello,
Thank you for getting in touch with us!
Please disconnect and reconnect the theme using the purchase code and try again. Otherwise please submit a ticket at https://themerex.net/support/ and provide the admin details. Our tech support team will check it.
Regards
thanks a lot for your support 
Warm welcome!
Will you be updating the bundled revolution slider? Current download comes with Version 6.5.24 (26th May 2022).
Hello,
The latest version is included to the theme package or you can update it in 1 Click with Themerex Updater.
Please update bundled plugins using Themerex Updater plugin. After the plugin installation, navigate to Appearance -> Themerex Updater and enter your purchase code. Then you can update the plugins in the Dashboard -> Updates, just scroll down to section Active theme components: Plugins.
Regards
No luck. Used the purchase code from themeforest, but in the updates page your updater keeps failing.
Some items are not updated! Attention! The page will reload in 5 seconds to update the list of available backups!
Can you include it in the next download file?
Hello,
Please contact Our Technical Support Department at https://themerex.net/support/ They will be happy to assist you with your request.
Regards
I can’t do so without paying for additional support, which should not be required just to be able to update the plugins. Please provide a fix for those of us that don’t want to pay for support just to be able to update plugins we have paid for.
PRESALE QUESTION:
How can I rent yachts using the booking calendar in each project (portfolio item)?
I mean, rent a yacht by placing the booking/calendar button in the portfolio resume ►https://prnt.sc/9ro2iuu26qWJ
Hello,
Thank you for your presale question and for providing these helpful details. It’s clear you have a great vision for your yacht rental business, and the Catamaran theme is perfectly suited to help you achieve it.
You are correct that the key to your goal lies in the Appointment Booking plugin.
Here’s how you will be able to set it up:
1. First, you will create a specific calendar for each of your yachts within the Appointments plugin settings. This allows you to manage the schedule for each individual vessel. 2. Once created, the plugin provides a unique shortcode for that specific calendar. 3. Finally, when you edit the individual portfolio page for a yacht, you should add this shortcode.
Regards
I’m planning to purchase your theme for a project. I will initially install the theme on a temporary domain provided by my hosting, and then later connect the actual domain once the site is ready to go live.
Can you confirm if:
I can activate and use the theme on the temporary domain during development
I will still be able to use the same theme license when I switch to the live domain without needing a second license or transfer.
Hello,
Thank you for your interest in our theme!
Absolutely! One theme license can be used for one website/domain only. But you can easily set up the site on a test domain for development purposes and when finished move it on the proper site/ activate it on the new domain with no problems. In order to connect the license to a different domain, first click “Disconnect domain” (Theme Panel > Theme Dashboard > General) and then re-enter the purchase key on a different WordPress installation. Please check https://catamaran.axiomthemes.com/doc/#domain_disconnection and https://catamaran.axiomthemes.com/doc/#general_information_license
Regards.
Hi! How to make this html embedded map on max width – https://prnt.sc/OXIYsxkefzpg It’s here – https://yachtsinterior.eu/contacts/
Hello,
Thank you for choosing our theme!
Please contact Our Technical Support Department at https://themerex.net/support/ They will be happy to assist you with your request.
Regards.
hi, I migrate my website. Can you help me to change my licence domain ? I try this : https://deactivate.themerex.net/ but it’s not works. Thank
Hello,
Thank you for choosing our theme!
We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://themerex.net/wp/purchase-code/
Regards.
Hi, in home inside slider there is word “Home”. How I can erase? (this is by default)
Hello,
Thanks for reaching out to us!
All the queries you have can be easily managed. Please submit a request at https://themerex.net/support/ for our technical support team who will be happy to provide you with step-by-step instructions on how to make all the needed changes.
Thanks.
Does this theme support RTL/ Arabic language?
Planning to purchase this theme. However, can’t register to check the order process. In addition, I like to see if there is any option to have hourly boat charter options such as 2 hours, 3 hours, 4 hours, 6 hours, ... and we can add to the order process for users to pick either 2 hours or 3 hours or 4 hours and order … Please let me know how to register and check the order process along with hourly ordering option. Thanks
Hello,
Thank you for your interest in our theme!
Catamaran supports Booked/QuickCal plugin that is a powerful and flexible booking plugin. You can easilyn create custom time slots such as 2 hours, 3 hours, 4 hours, and 6 hours, which users can then select during the booking process – https://themovation.ticksy.com/article/19764/ All the installation instructions, tutorials and any kind of guides regarding its functionality can be found at https://themovation.ticksy.com/articles/100021673/ Unfortunately, we do not provide a trial version or demo version of themes for security reasons.
Regards.
Problem with SKIN selection
In the SKIN selection: theme panel > theme dashboard > Skins, I only have the “Default” option to choose from.
What do I have to do to be able to select one of the 3 options: Boat Rental, Yachting Sports or Yacht Club?
Thanks
Hello,
Thank you for choosing our theme!
Catamaran has the default skin only that comes with 3 homepage designs: https://catamaran.axiomthemes.com/doc/#homepage_settings_page_1
You can assign a page as a Homepage under Settings > Reading – https://prnt.sc/RPDDx6We0qyt
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
I would like to know if it was possible to have only 4 project details on the page for all boats and then when you enter the page for the single boat you can see all the project details. Thanks
Hello,
Thank you for your interest in our theme!
Sure. It is possible to include only 4 projects at https://catamaran.axiomthemes.com/all-yachts/ Catamaran theme is fully customizable, flexible, and great to use, so you will be able to easily modify it to your needs.
Regards.
Hi, what can we do because The Booked plugin is no longer available and will not be upgraded? Do we need to purchase the QuickCal plug-in?
Hello,
Thanks for contacting us! The Booked version 2.4.4 with PHP 8 and vulnerability fixes is still available in the theme. Just update the plugin with ThemeRex Updater https://catamaran.axiomthemes.com/doc/#installation_theme_update
This will allow our customers to continue using the plugin on the site for now.
We have added the theme compatibility with QuickCal. The plugin will be added as bundled in the next updates. Please stay tuned. As soon as the update is released, the information will be available on the item description page.
For a seamless transition from the Booked Plugin, the plugin author offers the following article – https://quickcal.co/booked-upgrade/
In case you experience any difficulties with Booking, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.Hi, pre-sale question : Hi can the costumer book as guest without creating an account ?
Hello,
Thank you for your interest in our theme!
Absolutely! You have the option to choose between “Registered” and “Guest” booking. Registered booking will require all appointments to be booked by a registered user (default). Guest booking will allow anyone with a name and email address to book an appointment. – https://prnt.sc/10zt3jt
Regards.
Hi, a pre sale question: may I set a sticky menu with your theme?
Hello,
Thank you for your interest in our theme!
Absolutely! You can easily enable the sticky header – https://prnt.sc/mYHLbmA-ISjF
Regards.
I need to remove search icon from header. and also need to replace the Homepage 1 header to homepage 2.
Hello,
Thanks for reaching out to us!
All the queries you have can be easily managed. Please submit a request at https://themerex.net/support/ for our technical support team who will be happy to provide you with step-by-step instructions on how to make all the needed changes.
Thanks.
Hi, is it possible to use different header background image for each page?
Hello,
Thank you for your interest in our theme!
Sure. Feel free to customize the headers with Elementor as well as create your own layout for each page with ease – https://catamaran.axiomthemes.com/doc/#layouts_description
Regards.
Hello, presales question: Is it compatible with the latest WordPress 6.2.x? Great theme by the way! Congratulations for the awesome work you’ve done!
Hello,
Thank you for contacting us and for your feedback! Much appreciated!
The theme is fully compatible with the latest version of Wordpress. In case any errors arise, they will be fixed right away.
Once you purchase the theme you do get 6 months of support included and you are always welcome to submit a request at our help desk https://themerex.net/support/ where you will get assistance and guidance on any theme-related questions you might have.
Regards.
We are loving the theme, but we aren’t able to add a featured image on pages.
What should we do to add it?
Thank you and have a nice day!
Hello,
Thank you for choosing our theme!
If you mean the header background image, it can be easily added with Elementor. Here is the guide – https://catamaran.axiomthemes.com/doc/#layouts_default
Could you please submit a ticket at https://themerex.net/support/ and specify your request? Our technical support team will be happy to provide you with step-by-step instructions on how to make all the needed changes.
Regards.
