370 comments found.
How do I disable the Breadcrumbs on /shop?
Hi,
Please create a new support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
hello, please i want to withdraw my license for the old website i used the theme for. i dont have access to it again, how do i do that
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
thanks
You’re welcome 
May I ask: can this product be used on a WP Multisite? Thank you
Does your theme supports full width ? if yes which demo
Hi,
We have an option to enable the “full-width” on customizer. You can use full-width with the theme.
If you need more help, please let us know
Best Regards.
I am no longer using my previous website and kindly request you to reset my license for my new domain. Unfortunately, I am unable to create a support ticket as my support period has expired. I would greatly appreciate your assistance in resolving this issue. my new domain. https://autokaaranseafoods.com/
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Thank you so much
You’re welcome
We see following message on dashboard and experiencing issues related to the categories and some elements alignments. PLEASE NEED HELP.
“Your theme (Blonwe) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”
Hi,
Please don’t worry about the notification. You can use the theme without any issue. We will update the theme asap.
Best Regards.
I purchased two Blonwe licenses and used them on two different websites. Later, I deleted one of the websites as it was no longer needed. However, when I tried to use that same license key on a new domain, it didn’t work. Could you please help me resolve this issue?
Hi. Is there anywhere we can read a more detailed changelog? What changes does this include: Updated: Blonwe Core plugin.
Hello Team, before purchase, please provide answers to a few questions:
1.0Can we add social media and OTP login options?
2.Can we integrate Stripe payment gateway here?
3. How will order tracking work for customers in this theme?
Please let me know these ASAP
I will Go with https://klbtheme.com/blonwe/gardening/home page
Hi,
First of all, thank you for your interest in Blonwe.
1-) We don’t have “social media” and “OTP” login at the moment. However, you can use a third party plugin which is compatible with WooCommerce.
2-) Yes. You can integrate Stripe payment gateway.
3-) Yes. You can use order tracking with the theme.
If you need further assistance, please let us know
Best Regards.
Okay!
Can you suggest any plugin for Gmail login or social login?
Also, please let me know if we can redesign the login and signup pages, because the current design is not systematic or responsive for mobile and desktop. Can we adjust or customize it according to our needs using Elementor?
Also, let me know one more thing — can we use this theme for a single shop with 1000+ products, meaning a single vendor?
Hi,
1-) You can use a plugin which is compatible with WooCommerce for Gmail login or social login.
2-) We don’t have a different design for the signup pages.
3-) Yes, you can use this theme for a single shop with 1000+ products as a single vendor.
If you need further assistance, please let us know
Best Regards.
Okay, thanks for the details. Now, can you let me know if it’s possible to make the login and signup page responsive for mobile? Right now, the fields are mixed up in a single line. If the login form appears above and the signup form below, it would look much better. Is it possible to adjust this with Elementor through some design changes or responsiveness fixes? Please check it in mobile view to understand my point. Also, will you provide support for these adjustments after purchase?
Hi,
You’re welcome.
You can disable the login tab, if you don’t want to use the tabs.
Best Regards.
My website got collapsed, I need to start my website from scratch using the temporary domain. Kindly reset the activation code as soon as possible.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
is blowne compatible with marketking plugin for woocommerce?
Hi,
The theme is compatible with Dokan Marketplace plugin.
If you need further assistance, please contact us through the following contact form.
Best Regards.
Would you mind to make it compatible?
Hello,
I’ve purchased a license for a website. I want use the license for another website but I just realized that the license hasn’t been refreshed so I can use it on another site, even though the other site hasn’t used the theme for four months. My six-month support period has expired, so I haven’t been able to contact you directly for assistance. Could you help me refresh the license?
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Thanks for the quick support. Best gregards
You’re welcome
My license is not working on the domain that it was registered on. please fix
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hello, am asking if you could consider some improvements like introducing social login, phone number/otp login as well as working on the location filter feature. Thanks.
Hi,
Thanks for your suggestions! Our team will review the requests.
Best Regards.
Hello, Can you plz tell me why this error happening, And how can I solve it by myself?
[01-Sep-2025 16:30:39 UTC] PHP Warning: Attempt to read property “ID” on null in /var/www/0d440dd2-689f-4d57-a66b-c8834d0d8409/public_html/wp-content/themes/blonwe/functions.php on line 425
?
Hi , please help . My purchase code is not working i have use my purchase code before on my old website but i have remove that website it is no longer available .
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hello, I just sent you a ticket #4458537 I’m having trouble importing the demo. I need urgent help. I’d appreciate it if you could take care of it.
Hi,
I’ve checked with our support team, and they informed me that your ticket (#4458537) has already been answered. Kindly review their response and reply through the support system.
Best Regards.
After I added a Menu Item in Main 1, which is primary navigation menu, and then I add a sub item under it. Then when I go to product details page, heading auto changes to dark mode. and Menu 1 items are shown in white text. The problem is, the sub menu items are also shown in white text, which makes it unreadable. because sub menu background is also white.
Hi,
Can you create a new support ticket using the link below, please? Our support team will gladly assist you.
Click Here To Get KlbTheme Support
Best Regards.
hi our theme show out dated theme or plugins kindly update your theme with latest version that create a lots of error message in this kindly request to you we have 4 license and in all same issue that is
Hi,
Please don’t worry about the notification. You can use the theme without any issue. We will update the theme asap.
Best Regards.
but we are getting crtical error message due to that
After updating my wordpress to the latest version i’m unable to update my theme from the CUSTOMIZE section. It keeps saying “Looks like something’s gone wrong. Wait a couple of seconds, and then try again.” I keep trying but it’s a loop. HELP!
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