4675 comments found.
Bonjour,
Je me permets de vous contacter car je rencontre quelques difficultés avec le thème que j’ai acheté chez vous. Je précise que je n’ai pas de compétences techniques en développement web, et que j’utilise Brizy comme constructeur de pages.
Voici les soucis que je rencontre :
1. Header : j’ai bien créé un en-tête (header), mais en version mobile, les éléments passent à la ligne et l’affichage devient désordonné. J’aimerais que tout reste sur une même ligne ou que le menu se transforme proprement en menu hamburger.
2. Footer : j’ai également créé un pied de page (footer) avec un menu, mais le même problème se produit : le menu s’étale sur plusieurs lignes au lieu de rester aligné ou de s’adapter correctement en mode mobile.
3. Documentation Datebook : pourriez-vous m’expliquer à quoi sert cette documentation et les codes qui s’y trouvent ? J’aimerais comprendre si je dois m’en servir pour personnaliser certains éléments du thème.
4. Swiper des profils : enfin, j’aimerais savoir comment activer ou mettre en place la fonction “swiper” pour faire défiler les profils (comme sur une application de rencontre par exemple). Pourriez-vous me guider sur la marche à suivre ?
Je vous remercie beaucoup pour votre aide et votre patience.
Good day. I replied by email. Please, check it.
Bonjour,
Je rencontre plusieurs problèmes avec les traductions du thème DateBook que je viens d’acheter :
1. La traduction native du thème n’est pas complète. Certaines phrases et certains mots ajoutés dans l’interface restent en français, même lorsque je sélectionne une autre langue (par exemple l’espagnol).
2. La traduction anglaise a disparu. Je la voyais auparavant mais elle n’apparaît plus. Pourriez-vous m’indiquer comment la restaurer ?
3. Dois-je traduire manuellement tous les menus ? Certains semblent ne pas être pris en charge par la traduction automatique du thème.
Pourriez-vous s’il vous plaît :
m’orienter sur la bonne méthode pour gérer les traductions avec votre thème ;
me confirmer s’il existe des captures d’écran ou une documentation détaillée ;
m’indiquer les dimensions exactes recommandées pour le logo.
Merci d’avance pour votre aide.
Cordialement,
Hi Pagick, Sometimes the search and full “Download All Profiles” functions are very slow. May I know which plugin is best and recommended for the Datebook theme — WP-Optimize or Advanced Database Cleaner?
Thank you.
Hi thevarajah22. I don’t know. Sorry. I have never tested any optimization or cache plugins.
The theme does not have the Download All Profiles function. I don’t understand what you mean. Sorry.
When I click the search button (example.com/searching/), sometimes it takes more than 15 seconds to load the profiles.
My hosting provider mentioned that the issue may be caused by database table fragmentation, which can slow down WordPress search queries. Repairing the database rebuilds the tables and indexes, which helps improve loading speed.
This usually happens over time as WordPress and its plugins continuously add, update, and remove data. To prevent this from happening again, they recommended performing regular database optimization and basic maintenance.
They also suggested the following steps:
1. Install a database optimization plugin such as WP-Optimize or Advanced Database Cleaner.
2. Periodically clean up transients and spam comments, as they can accumulate and bloat the database.
Ok, I see. The search looks at these fields: meta_key and meta_value in the wp_postmeta table
You could try to add a new index to both fields “meta_key” and “meta_value”.
Actually, “meta_key” already has index. But it is better to create a new index for 2 fields at once.
I doubt cleaning the database will help. It is better to add index
Hi Pagick,
For your information, after I installed WP-Optimize, it now only takes 3–5 seconds when I click the search button (example.com/searching/). Previously, it usually took more than 15–20 seconds to load the profiles.
It really helped me solve the problem.
thank you
Hi, Pagick!
Please create a separate page with a group chat where all dating site users can post.
merhaba, temanızı satın aldık, kurulumu yaptık fakat hiç bir işlem yapmadığım halde profil görüntüleri değişti, bu hataları nasıl düzeltebiliriz acaba?
eklenen profiller hiç bir yerde görünmüyor
widget ler görünmüyor
Hello, we purchased your theme, installed it, but the profile images changed even though I did nothing. How can we fix these errors? widgets not visible The added profiles are not visible anywhere User option not visible in admin panel constantly taking members to private profiles
Good day. What images do you mean? Could you take screenshots please? If you mean images of profiles, then the theme does not have photos of people.
If widgets are not visible, then check if they have been added here: WordPress -> Appearance -> Widgets.
Profiles can be found on this page https://yoursite/searching.
User option is not visible. Do you mean the user option on this page WordPress -> Users?
The best way to install the theme is here: WordPress -> DateBook -> Theme Installer -> follow all 3 steps.
If you could take screenshots of page where something does not work, then they could help me understand the issue better and faster.
Where can I send a screenshot?
I did a clean installation, everything was fine, but suddenly anomalies started
I create sample profiles, add pictures, when I click save, the pictures do not save and the created profile goes into private mode.
Please, upload screenshots here https://imgbb.com/
This is strange that profile goes private after image uploading.
Did you activate the theme here: WordPress -> DateBook -> License?
If no, then activate the theme. See screenshot https://ibb.co/WvzfhWRY
Most of functions do not work if the theme is not activated.
Try again to upload images and other things that you did before. The theme must work correctly.
Yes, the theme license has been activated.
At first it was fine, but then when I added a demo profile, the profile automatically became private after saving, even though I tried many times. I deleted the demo profiles completely, but they still appear on the home page, but they are all hidden and empty, the picture has been deleted.
Check this option if it is enabled: WordPress -> DateBook -> Dashboard -> Profile -> Suspend a profile after a user edited it -> Suspend a profile completely.
This option makes a profile private.
How did you delete profiles? Where? It is strange that deleted profiles display again.
As in the screenshot, do not suspend is checked but it still suspends all profiles, 2) I removed it from the admin panel profile section, it is not deleted, and every time I ask a problem you say, “this is weird, this is weird, this is weird”, as if I am talking to another user, as if you are not the coder, if you say “this is weird, that is weird” to every question I ask, who will help me?
Friends, if you answer one or two questions every day, this project will take months to complete. I’m really curious why the one or two question limit is so limited, how many hours do you work? When and how will this project be finished.
Then, it is better if you provide me the login credentials. In this case I will be able to find out, check, and correct the issue faster.
In the screenshots you provided, I don’t see any issues.
Send me the login credentials for your admin area here please info@pagickthemes.com
I sent you the login information, could you please confirm it?
I have responded again today, we will wait for tomorrow to get an answer again, I am really curious about the rule of one response per day, why don’t you intervene immediately and the response time for each question is one day.
Yes, I received. Thank you. I checked your website and found out the issue.
First. You created a “Places I Want to Visit” field. But you added a heart symbol into this field. This was a problem! The theme could not (could not accept) save that symbol correctly. Thus, a profile data was saved incorrectly. That symbol also broke the layout of profile page.
Second. In the theme settings, you selected these options (here WordPress -> DateBook -> Dashboard -> Profile):
- Users must upload a photo before using the website
- User must complete his profile before using the website
These 2 options force a profile to become private until an image will be uploaded and profile fields will be fill in and saved.
In short, when the theme detects/sees that those both fields in profiles are not completed, then the theme re-saves profiles as private (deactivates a profile).
I have corrected everything and re-saved profiles. Now everything works properly.
I sent 2 pictures via e-mail, it is about the site’s disorganization, have you seen those pictures? If you have seen them, you can check them and see that they are not corrected.
Yes, I received screenshots. I have corrected them. See screenshots https://ibb.co/4wkcxBnc and this https://ibb.co/kgdxjsPh
It doesn’t seem to have improved, it’s still the same.
What do you mean? Could you take a screenshot and post a link to the page please?
How to change color in registration form in gender (woman/man) background.
I sent also email.
You can change the color of gender buttons here: WordPress -> DateBook -> Custom Fields -> open the gender field for editing -> change the colors -> Save
Moderation pages not showing.
The moderation page has changed. Do the following:
Go here and create a new page: WordPress -> Pages.
Give it a title “Moderation” and slug “moderation”.
In this page, select the template “DateBook Moderation.
Done!
Hi
REST APIs are one of the ways WordPress and other applications communicate with the server. An example is the block editor screen, which relies on REST APIs to display and save your posts and pages.
The REST APIs did not process the query context parameter correctly.
This error has been present since version 4.9.6.
PS: The “datebook_profile_custom_fields” folder is missing. Where are custom fields stored?
Thank you
Hi. I will check REST API. Thank you.
The custom fields are stored as “datebook_profile_custom_fields” in this table “wp_options”.
You can install sample custom fields here: WordPress -> DateBook -> Theme Installer -> click on “3. Install demo content”.
But if you install the custom fields and then deleted them, then now, you should add custom fields manually here only: WordPress -> DateBook -> Custom Fields.
The Rest API issue prevents me from editing custom pages on Elementor (I told you about this issue about a month ago).
Anyway, my website, which is about to go live, has 37 custom fields.
The theme was installed following your instructions. You tell me to go to WordPress -> DateBook -> Theme Installer -> click on “3. Install demo content,” but if I go to that area, everything is green (so I’m wondering, why do this?
Do I risk duplicating content or deleting something?).
I followed your advice and tried to do it on the staging site, but the “datebook_profile_custom_fields” folder still doesn’t appear in wp_options.
What do you mean when you say: “But if you install the custom fields and then deleted them, then now, you should add custom fields manually here only: WordPress -> DateBook -> Custom Fields.” I don’t understand what you mean.
Please be more clear with your answers, thank you!
???
No, nothing will be deleted if you follow all 3 steps here WordPress -> DateBook -> Theme Installer.
When you click on “3. Install demo content”, only 30 new demo profiles will be created/added. Other sample data like Forms, Custom fields, and other demo data will not be installed or re-installed again.
This is strange that you cannot find “datebook_profile_custom_fields” in wp_options. Try to do the following:
- - go here WordPress -> DateBook -> Custom Fields -> open some field for editing -> change something in the field -> Save.
- Now, “datebook_profile_custom_fields” must appear in wp_options.
When I said “But if you install the custom fields and then deleted them, then now, you should add custom fields manually” – It means, that Custom Fields has sample fields (Wish to meet, weight, height and etc). Those sample fields were installed by the theme when you clicked on “3. Install demo content”.
But if you deleted those sample custom fields, then the theme will not install them again. So, from now, you have to create a “weight” field (and other “wish to meet, weight”, “height”) manually again.
For example: you deleted a “weight” field, and now you want to install it again here WordPress -> DateBook -> Theme Installer -> “3. Install demo content”. No, this theme installer will not create the field second time. Now, you have to go here WordPress -> DateBook -> Custom Fields -> click on a Add new button -> create a new field “weight”.
Hi there. Recently purchased this product but im having an issue.
So the moderation bar at the top of the page which has the tabs Home – Profiles – Images – Classifeids – Tours – Descriptions.
When i click on any tab i get a 404 page not found error. This is quite an issue im having.
How do i resolve this?
Thank in advance.
Edit: I have resolved this issue. Looks like it was answered in a earlier comment. Answer: Create a new page. Give it a slug ”moderation”. Select the template “DateBook Moderation” in this page. Done! Now, the moderation page must work.
Good day legmat. Yes, correct. I apologize for not answering in time very much. I missed your question.
Hello, Pagick!
Please ban uploading duplicate photos. Users often upload the same photos multiple times.
Hi MihailovRA. Yes, sure. I will try to add a new function. Thank you.
Hello, I want to change my domain name. How can I change the license?
Hi. OK, you can change your domain name. No need to change the license for this. The purchase code is used to activate the theme only. That’s it.
I already email Oct 25th but still no reply yesterday again I email. Can it possible after registered page display login not inner page show I attached the screenshot. can it possible after subscription plan purchase then show another user profile can you guid me?
No, it is not possible to show the login page. After registration, a user is logged in and redirected to the inner page. But your idea is good. I will see how to realize it. Thank you.
No, it is not possible to show another profile after a user paid for a subscription plan.
Can you please send video for user registration & subscription process?
Sir I am waiting for reply
Sorry, we do not have video. How to register. Just click on the Register click on the website. After that you will be redirected to the registration page. On the registration page, fill in all fields, click on the Submit button. After the registration, an email with a verification link will be sent to your email box. Open that email message, click on the Confirmation link. Done! Now your profile is active.
After that, you should upload an image, fill in the Edit profile page. After all, you should go to the Subscription page and select a plan. On the next page, you can select a payment option. Select a payment provider (PayPal, Paystack, or any other payment gateway you installed). You will be redirected to the payment website. There you can pay. Done! Now the subscription plan you selected will be activated.
I sent you email please reply. I have registered profile but not showing subscription. I upload image so admin how can approve.
Hello Pagick,
I’ll be renewing my support soon. I’m behind on several versions and, more importantly, I’m constantly having database connection issues. I don’t know if this is due to the updates; could you please confirm this for me, as my website seules.fr is currently 80% offline? Also, as soon as I renew, and to avoid any problems, could you please install the latest update for me? Thank you in advance.
my website https://seules.fr
?
Good day. Yes, sure. I can update your website with the new version. Please send me the login credentials to this email info@pagickthemes.com
i do already
thanks
You can say me when it’s already please 
?
Not yet ?
?
????
Hi. Your website does not work, does not open. The error page is displaying, and it says that there is not enough space.
it’s ok now test
You can..
?? It’s ok now
Hello Pagick I want to bring a benefit that would help many theme users and site visitors. Specifically, the search section should be added to the ads page. Example: a visitor enters the site and searches for ads from women or men from a certain city to be able to find ads from that city where they appear and search from that city, I hope I explained correctly and I was understood, many thanks.
Hi tenciuionutiulian. Yes, good idea. I will see how to realize it. Thank you very much.
Thank you, I would like to be notified when this update is made because visitors to this site are asking to search for ads in their city, thanks
I hope you don’t forget to add this and very important for help very much for anyone, it helps a lot the webmaster and the users of the site
Hi Pagick,
For some reason your datebook theme have sections that does not work or you activate something and then another section does not work anymore.
Here are examples:
1. Approve new tours automatically
Yes
Approve edited tours automatically
Yes
These settings do not work and the tours only work when I turn these settings off.
2. Then you have this weird section also under Tours that does not work at all
Enable my tours Yes Introduction text Example: Invite me to your country so we both have funny time
why that is there, no one knows but it does not work.
3. Classified ads keeps saying ‘you do not have permission to post an ad, complete profile’
The only time this section works is if you disable ’ User must complete his profile before using the website’
I have tried solutions based on older comments, but they don’t work so don’t suggest them again, they don’t work.
4. Then this section does not work at all and it has never worked
Wish to travel Enable Mandatory Use in the search form Visible to administrator only
5. Manually activate new profile: this section does not work.
You have sections on the site that does not work and there’s constantly bugs. Whenever someone does an update the whole site goes into errors, you need to get this plugin working properly man.
People keep suggesting good features for you to add because it will make the theme much better but then you go and add sections that is not relevant or not important. This plugin is nice but it’s frustrating and you need to get it functioning properly please.
About me ‘Tip’ is also not showing
Woocommerce recurring subscription does not work aswell
Hi Hermanroos. I will check all issues you described. After that, I will be able to respond with some solutions. Thank you for your messages.
Cool thanks, we discussed an important feature months ago where users are able to delete individual messages when they have made a mistake or correct the message, this is an important feature to add because users make mistakes and want to change or delete the individual text in the text box. Please look into it to add to the theme. Also tours and classified ads must be added to a subscription, that will give us more control because now anyone can post an ad or tour on any subscription. Please consider this too.
Now when I enter an email address under -security-moderation, my whole site goes white and the entire moderation top bar disappears.
The moderation page has changed. Do the following:
Go here and create a new page: WordPress -> Pages.
Give it a title “Moderation” and slug “moderation”.
In this page, select the template “DateBook Moderation.
Done!
I did do this when I installed the theme and it’s been working fine, only when I put in an email in the moderation box does it give me this error, I even went to gender field and resaved, still gives me error. All ‘Tips’ under the reserved field sections is not showing.
Hi Pagick!
Please pin paid classified ads to the top and highlight them in color. Users are willing to pay for this.
Hi again Pagick.
I’m re-pasting the links to the messages I haven’t received a response to for 25 days:
1) https://themeforest.net/comments/31751037
2) https://themeforest.net/comments/31750175
and I’ll add another important question:
Are the Datebook theme and plugin GDPR compliant? If the user wants their data, how do I create the file to send it? I know WordPress has a specific feature for this (exporting and deleting data), but the theme and plugin must be compatible. There are very hefty fines for this.
PS: Obviously, I’m not talking about plugins that install the cookie consent banner.
thank you
Hi RaCLD. Those both links do not lead to comments. I was not able to read those comments. Sorry.
Regarding GDPR. I have not learnt this question yet. Sorry.
Hello, there is no way for the user to use the site after registering without the main admin activating the profile, ads and photos, because for each user registered on the site, the admin must activate them, which is annoying.
Hi. I have already explained about this question by email.
Yes,thank you i send another emsil for you please see you and help me for remove image for the profil in the post add
Hi, the theme’s frontend looks fine and fast, but is there any backend optimization for good performance under high-load? Will search perform fast enough for 70K registered users? I believe that if all user’s fields are stored in wp_usermeta table – that might be a bottleneck. Won’t the chat freeze if there’re 500 users online?
Hi. Yes, this is what we can boast about. DateBook is the fastest and the most optimized theme among WordPress dating themes and even not WordPress themes.
No, our demo websites do not use any cache or optimization plugins or something else. DateBook is located on a simple shared hosting server.
You can start with 1 dollar hosting server. But later, when you have 70k users, you will have to hire more powerful server.
The problem is not with DateBook. The problem is with WordPress. You should think about WordPress, if WordPress is able to accept 70k vistors. For this, you should hire special WordPress optimized server.
Hi, Pagick! The photos on the website stopped displaying again. Please help.
https://www.screenpresso.com/cloud/Cj3x6y5UjZ4M/Two users don’t have a default photo installed https://www.screenpresso.com/cloud/jPnjm5SVDan4/
Hi, Pagick! Why don’t you help me?
Hi MihailovRA.
On the first screenshot, that bug was in old versions. Try to install the latest version of the theme 4.9.7.
On the second screenshot, image does not become the default photo. It is difficult to say. Perhaps, some cache works. Try to update the page in the browser with CTRL + F5.
I apologize for not replying in time. I was out of the office.
I have Version 4.9.7 and this still happens sometimes!
I will have to check why images disappear. This must not happen because this bug was fixed. But yes, I will check it again and try to fix it in the next update. Thank you.
Hi Pagick.
I know you’re busy, but I’ve been waiting for your response for 15 and 18 days on two topics:
1) https://themeforest.net/comments/31751037 2) https://themeforest.net/comments/31750175
Thank you
Can you please consider to setup a “supporters only” ticket system to prioritize supporters over non-supporters? I understand you want to give the support for free but many creators require a license within an external portal to give support. If you stop giving away milk for free people tend to buy it. This template is creating or helping creating businesses that probably make some money and i think they should give back to you and your team.
to all others: DON’T BE CHEAP!! you get a theme for 60$ and then expect unlimitted support for free? there is only one outcome, and i’ve seen it before, authors will stop developing the theme because it is no longer worth the fight, the time, and the energy they put into it.
It is basic decency to pay for a service people deliver and Pagick is doing and amazing job – so why not pay him?
by the way, themeforest is not protecting users against deactivation of themes. the authors rights are specifically stated in the TOS of themeforest and all authors have the right to discontinue a theme in themeforest at any time without warning.
and this is why I am supporting authors i bought and use products and services for.
again: DONT BE CHEAP its maybe 30$ per 6 months or even half with the promo (if you renew earlier)
Hi, LeonGeb. You’re absolutely right. From now on, I’ll follow your advice. You and customers like you will always have higher priority than free users. I’ll reply to you first. Just want to point out that if I don’t reply to you right away, it doesn’t mean I’m replying to free users at that time. I simply don’t have the time to reply (maybe I’m out of the office). Respect. Thank you for your support.
