1222 comments found.
Hi, can you tell me where I can find the complete tutorial for the site? Thanks
Hi, there is no video guide, but let me know which areas do you need support
But I’ve bought many templates from ThemeForest and absolutely every single one has a tutorial (not video) but with text and photos…where is that tutorial?
Well Documented? where is… pls
my search bar is not working on this theme anymore what can i do my website is dobsonparts.com
Please send the link with logins to enovathemes@gmail.com will inspect
Hi, does this theme support RTL in all demos and Elementor widgets? Are all demo pages created with Elementor? Also, if there are any issues, do you provide good support and resolve problems effectively?
Hi, yes it supports RTL, all pages are built with elementor. Support is good
My download for Mobex only contains 3 plugins in the /plugins folder (enovathemes-addons, envato-market, revslider). The required core plugins (mobex-core, mobex-widgets, enovathemes framework, shortcodes, custom post types) are missing. Please provide the complete plugin package.”
Hi, all items are in enovathemes-addons plugin
I’m having an issue when using the search feature on the Home 2 page. When I click on the filter images, nothing appears, and I get the following error: in console
the website https://www.actcollege.org/cartest note View on Mobile
Uncaught TypeError: Cannot read properties of undefined (reading ‘left’) controller.js?ver=3.3:3682 Uncaught TypeError: Cannot read properties of undefined (reading ‘left’) at HTMLDivElement.<anonymous> (controller.js?ver=3.3:3682:155) at ce.each (jquery.min.js?ver=3.7.1:2:3129) at ce.each (jquery.min.js?ver=3.7.1:2:1594) at megamenuPos (controller.js?ver=3.3:3679:61) at Object.success (controller.js?ver=3.3:6326:7) at c (jquery.min.js?ver=3.7.1:2:25304) at Object.fireWith [as resolveWith] (jquery.min.js?ver=3.7.1:2:26053) at l (jquery.min.js?ver=3.7.1:2:77782) at XMLHttpRequest.<anonymous> (jquery.min.js?ver=3.7.1:2:80265)
Looks like you have none-existing products output
i have installed the demo data
Let me inspect please send the link with logins to enovathemes@gmail.com
Hello Enovathemes,
I am using the Mobex theme on https://cvetkovauto.bg/ . I want to enable the MegaMenu on hover for a header button (similar to the demo “All categories” menu), but the feature does not work on my installation.
Could you please confirm:
Is the AJAX MegaMenu on hover fully available in the theme, or is it restricted without a valid purchase code?
Should this feature be enabled by default, and is there documentation for activating it?
Is there any reason why the MegaMenu attached to a header button would not open on hover?
Thank you!
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Dear Mobex Support Team,
I am currently working on customizing the main mega menu of my website, and I have been unable to locate the section where I can modify the titles and icons of the menu items. While I have found the location of the mega menu itself, I am unsure where to change the names and icons for the various sections.
Could you kindly provide guidance on how to find and edit these elements within the theme? I would appreciate any assistance in helping me locate the correct settings to modify the titles and icons.
Thank you in advance for your support. I look forward to your help!
https://prnt.sc/-pPVUdJ0r6hvSure, from each top level section advanced settings navigate to Enovathemes section and find the Megamenu tab title options
Hello Enovathemes team,
I am using your Mobex theme on the website https://cvetkovauto.bg/ .
The theme was originally purchased from another Envato/ThemeForest account to which I no longer have access, so I unfortunately do not have direct access to the purchase code or the original account. Because of that, I cannot check your full documentation or support area.
I have a specific issue with the megamenu on hover:
I am trying to create a button similar to the demo “All categories” button, which opens a megamenu on hover.
On my site I have created a megamenu with ID (for example) 442 and attached it to a button in the header via Elementor.
The button appears, but the megamenu does not open on hover (the link has data-megamenu=”442” but the class is megamenu-ajax-false and the menu never shows).
Other megamenus in the header (for example “Купи по марка” / “Buy by brand”) work correctly and open on hover.
Could you please:
Send me or point me to the documentation for Mobex megamenu setup (especially for hover and AJAX megamenu on header buttons), or
Confirm whether the feature “megamenu on hover for header button (Elementor et_button widget)” is fully available in my case, or if it is limited to a certain license / demo configuration?
My goal is simply to have a working “All categories” button in the header that opens the megamenu with product categories on hover, just like in your demo.
If you need any additional information (temporary admin access, screenshots, etc.), I will be happy to provide it.
Thank you in advance for your help!
Best regards,
Please write from profile you bought
With the recent update all of the old Ajax calls no longer work. How do I filter by products for sale? I used to be able to just use Ajax to do that but I cant figure it out now. Is there a URL I can use that will filter items that are currently for sale?
Hi, make sure you followed the update guide you find in main download pack, there are instructions on how to have new Ajax filter
I have followed this but an old link I had that worked https://www.domain.com/shop/?onsale=1&ajax=true no longer works.
Yes it won’t work like that, it works on shop page, but the link does not change – i.e. functionality is in place, but link url is not changed
On the shop page I am offered no way to filter by products on sale, none of the supplied widgets have this functionality?
The functionality is still there, visit your shop page. The url does not change, so it is cleanner
OK, I found it. ‘Only products on sale’ but how would I create a Link from the homepage to view products on sale for Black Friday ? I cant call that function from a link.
One option possible, add a sale variable at the end and send the link with logins to enovathemes@gmail.com, I will extend so it shows only sale products from that link like yoursite.com/?sale=1
Hello , i have a problem when i enter in shop , the side bard with filter and other things with widget is missing , how can i fix it , when i customize page , the side bar is on , but if i exit cuostomization bar is disapear
Hi, enable and disable the sidebar in customizer, looks like customelizer cache issue
Checkout page not viewing properly and Shop page widget not viewing. I updated the theme and plugins as you said. I email URL and login to enovathemes@gmail.com this email. Help me to this, thank you
Hi, checking
With the Enovathemes Woo Products element (grid carousel) is it possible to filter by ‘tags’ as well as the categories? I did try to add a tag to the product categories filter but it didnt do anything.
Hi, you can’ use category filter as tag filter, there should be separate Tag filter there
Hello, good morning. I’m having problems with the shopping cart on both the mobile and desktop versions. The icon in the menus isn’t working; it’s blank. Could you help me look into this? Is there a support email address I can use to contact you and send screenshots? Thank you.
Please send the link with logins to enovathemes@gmail.com will inspect
We have an issue where the mobile cart and checkout screens simply dont work / stack properly. We havent touched the theme temaplting at all in this area so we dont understand why its all been compressed so much it cant be seen properly. I have emailed you screenshots to enovathemes@gmail.com as well as server access details.
Ok, checking
Hello,
I am encountering an issue with the bulk product import functionality. During the bulk upload process, vehicle-specific meta fields, including Make, Model, Engine, and Trim, are not mapping or importing correctly into the designated product attributes/custom fields.
The import is being handled through the WP All Import plugin. I request a review of this integration to identify the cause of the incomplete attribute mapping and recommend the appropriate fix or configuration adjustments.
Thank you.
Vehicle data should not be imported into product attributes, since vehicles are separate custom taxonomy
Please share how will we attach the product to the specific y/m/m of the vehicle when uploading/importing the product data?
You have 2 options
1. From product edit screen itself, under the product data section
2. From bulk csv product upload. In your product csv add vehicles column and populate vehicle data accordingly. Example: Toyota, Camry, 2005-2008, 1.8, hatchback, AT.
And if you need multiple per product, just separate with pipe
I am currently unable to successfully process the bulk import of products. When importing in bulk, the vehicle-related attributes such as make, model, engine, and trim are not being imported correctly.
I am using the WP All Import plugin for the bulk upload. Could you please review this issue and advise on a suitable solution? Thank you.
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Hello
I have imported the demo content successfully and followed all the steps from your documentation. Everything works fine except the filter form — it doesn’t work or display the filtered results correctly.
Could you please check what might be causing this issue? I didn’t modify any code; it’s a clean installation based on your demo.
Thank you in advance for your help!
Best regards, Milad Ebadi
Please send the link with logins to enovathemes@gmail.com will inspect
I messaged you earlier with this question:
“Is there a way to include any other taxonomies into the product filter outside of the product attributes? I have some custom taxonomies that I have linked to other functionalities, so I would like to keep them as they are rather than re-enter them as product attributes.”
You said it was possible with code modifications. Would you be able to provide a broad overview of how I can accomplish this? I am trying currently to add widgets into the shop sidebar and I am having trouble returning the appropriate results. Any direction would be helpful.
Hi, it requires development skills
Hi! The home search it’s not working when i select the year, It doesnt show anything. I sell brake pads where the years are, for example, toyota yaris (1999-2005), by range of years. Does this have to do with the filter not working?
Hi, first make sure you have the 3.3 version, next please extend the support, it is expired
Hello,
We’ve recently installed your theme from amaterasu.websage.dev, and while most features are working great, we’ve encountered a bug on the homepage.
When clicking the eye (preview) icon on any product, the image appears, but the right side of the popup/modal remains blank (completely white). It seems like the product details or description section isn’t loading properly.
Could you please help us resolve this issue or share a fix/update?
Hi, please send the link with the logins to enovathemes@gmail.com for inspection