19 comments found.
Bonjour , je vous ai contactez plusieurs fois sans retour de votre part, j’ai besoin d’un support pour la configuration de the booking . j’attend un retour de votre part
Bonjour,
Nous vous avons répondu par e-mail ; veuillez vérifier votre messagerie.
Cordialement, Jim
Bonjour , je n’arrive pas a personaliser mon logo ; option personnaliser m’affiche une erreure critique alors que j’utise elementor en mode easy pour modifier le front
Thanks for your attention. Please share your website URL and admin credentials with our support team at jakjim@gmail.com or https://themeforest.net/user/jthemes#contact Our developer will fix this issue as soon as possible
Hi, Thank you for your message.
To properly investigate this issue, could you please share your FTP or cPanel access with us? We need to debug the problem directly on your server to understand why the “Customize” option is showing a critical error.
We have tested the theme multiple times on our demo server, and everything is working correctly without any issues. This suggests that the problem may be server-specific or related to a configuration on your website.
Once we have access, we will check and resolve the issue as quickly as possible.
Looking forward to your response.
I just ordered the theme and the Team Booking plugin is giving an error and not installing …” Downloading installation package from #… Download failed. A valid URL was not provided.”
I don’t see anything in your documentation to fix this. Aiomatic AU Content Writer and Social Share plugin are giving the same error.
Thanks for your attention. Please share your website URL and admin credentials with our support team at jakjim@gmail.com or https://themeforest.net/user/jthemes#contact Our developer will fix this issue as soon as possible.
Hello, may I ask a presale question? Will the Booking plugin remain permanently free after I purchase your theme, or is its usage limited, for example, to one year?
You get the plug-in files with our theme so you have it for free with our theme. No limited usage on one domain with our theme
Thank you!
Your welcome, We look forward to see you as our theme customer
theme has outdated woocommerce theme file and getting error in woocommerce style https://www.lushlashandnails.w3media.lk/product/eagle-brand-medicated-oil-24-ml/
im awaiting for the reply. there is many errors in WooCommerce with template. add to cart button not visible properly, price cant show in detail page. for now i have hide them from the site
let me know how i can fix the woocommerce style issues with theme
Hello, Thanks for your attention. Please share your website URL, and admin credentials with our support team at jakjim@gmail.com Our developer will fix this issue as soon as possible.
Please let me know more details about the WooCommerce style issues you’re experiencing with the theme. Once I have more information, I can provide specific guidance to help resolve them.
Please share your website URL, and admin credentials with our support team at jakjim@gmail.com Our developer will look into your issues.
sent the email with logins
im waiting for the respond yet no sound from you
Where did you send? We havent got any yet. Please send it here :: jakjim@gmail.com or https://themeforest.net/user/jthemes/
i sent the email and sent the followup emails but no response yet.
We responded to you already, Please check and let me know if everything is OK now
which appointment management plugin using for the theme
We have integrated TheBooking Appointment Booking plugin into our theme. You can find more information about it at the following URL: https://stroheimdesign.com/stage01/.
This is a premium plugin, but it is available for free to users who have purchased our theme.
can we integrate booknetic with this
It should not be a problem using booknetic plugin
Hi, i didn’t find pages about Woocommerce (Shop Page,Cart Page,Checkout Page,My Account Page). where can I see these pages/templates please? best regards
Thank you for reaching out. I apologize for any confusion. Our theme fully supports Woocommerce, and you can find the relevant pages/templates using the following links:
Shop Page: https://jthemes.net/themes/wp/reine/shop/
Cart Page: https://jthemes.net/themes/wp/reine/cart/
Checkout Page: https://jthemes.net/themes/wp/reine/checkout/
My Account Page: https://jthemes.net/themes/wp/reine/my-account/
If you have any further questions or need assistance, feel free to contact me.
Your satisfaction is our priority, and we appreciate your understanding.
Hello team, i just spotted that the Block Block Patterns does not work or it expired, it is not even found in the wordpress plugin directory. This does not let me proceed with the preinstalled themes, can you check it please?
Responded in email already
Hi – does one need to upgrade to elementor pro to edit things like the LOGO? I cannot find a theme customization option (Purchased), to edit the logo. The font is great on the stock demo – I just need to change the text. Not sure why I cannot edit that element via elementor.
Documentation says: Install Reine Framework plugin ( to edit brand logos ) – That is not available in plugin store, nor anywhere in supplied folders.
Header itself cannot be edited – for example, if I need to center the logo, where can I do that? It is NOT an elementor template.. editing the structure of the header seems impossible.
Thank you for reaching out, and we appreciate your interest in our Reine Theme.
No, you do not need Elementor Pro to edit elements such as the logo. You can easily change the logo through the WordPress Customizer. Here are the steps:
Go to Customizing: Navigate to “Customizing” in your WordPress admin dashboard.
Access Site Identity: Look for the “Site Identity” option within the Customizer.
Change Logo: In the Site Identity section, you will find the option to change your logo. Upload your desired logo image, and it will be reflected on your site.
Additionally, for text changes, you can utilize Elementor. To make the process smoother, ensure that you have all the required plugins installed. Here’s how you can do that:
Navigate to Appearance: Go to “Appearance” in your WordPress admin dashboard.
Install Plugins: Within the Appearance menu, click on “Install Plugins.”
Find Theme-Required Plugins: Look for the theme-required plugins in the list and install them.
Regarding the Reine Framework plugin, we apologize for any confusion. It seems there might be a discrepancy in the documentation. You can proceed with the logo changes using the Customizer, and for any website-related issues or difficulties, please feel free to contact us at jakjim@gmail.com. Our team will promptly address and resolve any concerns you may have.
Thank you for choosing the Reine Theme. If you have further questions or need assistance, don’t hesitate to reach out.
Hi – unfortunately, there is no “DAT FILE” for uploading the customizer. I’ve scoured every folder. I cannot find a dat file. As far as plugins go, they’re already all installed. Do you know where this mysterious “DAT” file is?
Thank you for reaching out. I understand your concern about the DAT file. For the customizer, you don’t need a DAT file; instead, you can upload the XML file.
Please navigate to your theme folder: reine > inc > demo-data > demo-content.xml. Upload this XML file in the customizer for the desired settings.
Great work!
Thank you so much
Congratulations! Nice Work, GLWS 
Thank you
Congratulations on the launch of Reine! A sophisticated WordPress theme for barbershops, spas, and salons. Best wishes for success and growth in the beauty and wellness industry.
Thank You
Congratulations. Awesome design!
Thanks buddy
Congrats on the launch of Reine! Your Barbershop Spa Salon Booking WordPress Theme brings elegance to the industry. Best wishes for its success and impact.
Thank you sir
Most Welcome.
Congratulations, GLWS
Thank you
