29 comments found.
Dear Opus Tech
I hope this email finds you well.
I am currently using the Electra theme for my website and facing an issue regarding the display of comments on blog posts. Specifically, even when there are no comments on a post, the text “0 comments” continues to appear in HOME PAGE, which I would like to remove.
I have tried the following approaches to resolve this issue:
CSS: I added CSS to hide the comments, but “0 comments” still appears on the page.
JavaScript: I used JavaScript to hide “0 comments”, but the issue persists.
Elementor: I have checked the Elementor settings and widgets, but I could not find a solution there.
Template files: I attempted to modify the content in the PHP files (such as content.php), but did not find the correct place to edit.
Could you kindly assist me with the following:
Is there a way to prevent “0 comments” from being displayed when there are no comments on a post?
Could you guide me to the correct template or code snippet where I can disable or hide this text?
Any help you can provide would be greatly appreciated.
Thank you in advance for your support.
Best regards,
Ben www.solarbatterymanufacturer.com
Additionally, I am facing an issue with the sticky sidebar. I want the sidebar (which includes a contact form) to stay fixed while scrolling, but it is not behaving as expected. I have tried several solutions, including adding custom CSS for sticky positioning, but the sidebar does not remain in place when scrolling. Could you kindly advise on how to make the sidebar sticky or provide any specific settings or adjustments needed to resolve this?
Your assistance with both of these issues would be greatly appreciated.
Thank you in advance for your support.
Hi, thank you for considering our product.
Regarding the issues you mentioned, we’d be happy to provide a CSS solution to hide the “0 comments.” For this, please reach out to us by submitting the form available on our profile page: https://themeforest.net/user/opustech2020As for the sticky sidebar issue, this falls outside our support scope. However, if you would still like us to assist with it, please feel free to contact us by submitting the same form.
Thank you for your understanding.
I recently purchased this template from you. While setting it up I am getting error while installing the files. Particularly in 2 plugins, Electra widgets and Theme Options. When I tried installing them a received cetain errors and it asked me download from this link: http://bsmthemes.com/electra/plugins/electra-widgets.zip
When i visited this link the domain was expired the website couldn’t load.
I would request if you can help me set this up.
Hi, would you mind submitting the details by filling out the form available on our profile so we can assist you? Thank you.
Electra Widgets and Theme Options Plugins are showing this error The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Hi, would you mind submitting the details by filling out the form available on our profile so we can assist you? Thank you.
Not able to install electra-widgets and theme-options plugin: Downloading installation package from http://bsmthemes.com/electra/plugins/electra-widgets.zip…
Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
TGMPA v2.6.1 Return to Required Plugins Installer
Downloading installation package from http://bsmthemes.com/electra/plugins/electra-theme-options.zip…
Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
TGMPA v2.6.1 Return to Required Plugins Installer
Hi, thanks for considering our product!!! Please email us the admin details at: opustech0120@gmail.com or submit your details via form available on our profile page. Thanks
Issue not resolved yet, waiting for response. What kind of admin details you need.
We’ve replied to your email and shared the files.
While importing demo content getting these errors: not able to import demo content?
—Downloaded files—
The import files for: Electra were successfully downloaded!
Initial max execution time = 30
Files info:
Site URL = https://www.mysite.com //changed this don’t want to disclose website name
Data file = /home/mysite/domains/mysite.com/public_html/wp-content/uploads/2025/06/demo-content-import-file_2025-06-12__22-24-35.xml
Widget file = /home/mysite/domains/mysite.com/public_html/wp-content/uploads/2025/06/demo-widgets-import-file_2025-06-12__22-24-35.json
Customizer file = not defined!
Redux files:
electra_options -> /home/mysite/domains/mysitecom/public_html/wp-content/uploads/2025/06/demo-redux-import-file_0-2025-06-12__22-24-35.json
—Importing widgets—
Error: Widget import data could not be read. Please try a different file.
—Importing Redux settings—
Redux settings import for: electra_options finished successfully!
—ocdi/after_import—
it looks like the demo content files were successfully downloaded, this typically happens due to one of the following reasons: Low PHP execution time or memory limits on the server.
Please check or ask your hosting provider to increase the PHP execution time.
Thanks
Increased php time limit and memory limit still did not resolved, please check your email sent details
Issue is not resolved yet, did you get my email. Please fix the issue at earliest
This issue is fixed.
Your website is not even working to download the theme package files…
I get this error when I ask to get the files: Installing Plugin: Electra Widgets Downloading installation package from http://bsmthemes.com/electra/plugins/electra-widgets.zip…
Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Hello, thanks for considering us. Issue has been fixed! Try now. Thanks
All I see is Electra, Electra child theme then the zip files that are the same as these 2 mentioned and a licensing. There is 0 documentation.
Hello, thanks for considering us. Issue has been fixed! Try now. Thanks
Hello, i dont have documentation document in my download i need to install demo thank you
Hello, provided you support over your email. Please check email. Thanks
thank you for assisting me
I found a bug in this template, and the error in the preview is the same as my current 404 page feedback. The email address of the contact info of the footer will open a 404 page, but the email address of the hearer is normal
Hope to get your response.
Hi, basically we gave freedom to add email addresses with mailto:abc@xyz.com. However, we’ve fixed on both sides, you can test now. Thanks
I bought a theme on your page, but the actual issue is there were no demo pages in the downloaded files. Please fix this issue as soon as possible.
Hi. In the download file, there is a documentation available that you can read and follow the instructions on how to import the demo pages. In case you need any further help, please let us know.
Hello, i have posted that i need help changing the language on buttons and on contact page, i cant change that with WPML or Loco, is this the right place to post on ?
Please email us the details at: opustech0120@gmail.com
Hi there,
i am developing this site offline,On the menu i get this error:
Warning: Undefined array key 16 in C:\xampp\htdocs\powerzone\wp-includes\nav-menu-template.php on line 211
Hi,
It is very difficult to provide a solution to the issue that we can access. You need to upload it to some online location where we can access the site and check the issue.
However, here is one of our suggestions. Please try to activate a default WordPress theme and check if the problem exists? If the problem exists even with the default WP theme, it means that it is not a theme specific issue.
Hopefully, this helps!
Now i get these errors.
Warning: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in C:\XAMP\htdocs\powerzon\wp-includes\update.php on line 203
Warning: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in C:\XAMP\htdocs\powerzon\wp-includes\update.php on line 441
Warning: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in C:\XAMP\htdocs\powerzon\wp-includes\update.php on line 722
Warning: Undefined array key 16 in C:\XAMP\htdocs\powerzon\wp-includes\nav-menu-template.php on line 211
Hi, If you observe closely, these errors also state the file in which the error occured. All of these errors are from WordPress files, which means that it is not related to the theme.
Hello
im trying to change language in the theme, but no succes, how do i change it ?
Hello,
For the language changes, you need to use a third party plugin like WPML. The theme itself doesn’t provide language options.
Let me know if this helps!
Thanks!
I have try to do this with Loco but this does not work ?
This theme is not tested against Loco. So we cant ensure you that it will work perfectly with Loco. You can try it but we cant ensure its compatibility for this theme.
so can you assist with WPML then ?
For the WPML, we will not configure it for you. You can configure it on your own and in case something doesnt, work we can provide our insights. You can read the WPML documentation on how to configure it.
Okey, thanks for not supporting, will not bring up the stars…. So i have to buy WPML to change language on this theme ?
Yes, you have to buy WPML. We are here to support. If there is any issue that falls within the support, we will be more than happy to assist you. You can always contact us if you face any issue and we will be more than happy to guide you and solve any issues that you may encounter.
Thanks!
Hello even with WPML we cant change translate on products like “Select options” to swedish etc, how can we do it ?
Hello, Can you please provide more information about the text you are trying to translate? Can you please also share the login details of the site via contact form on our profile page?
Hello, i have sent all information in your contact form in the profile.
Really sorry, but we haven’t received anything from your side. Please try again submitting the information via contact form available on our profile page. Thanks!
I have posted it on your profile where should i post it ?
Please email us the details at: opustech0120@gmail.com
Hello, I’m writing to check status on a question submitted last week via the Contact form on your profile page. Thanks!
Hello, We will get back to you in next 24 hours with the solutions and recommendations.
Hello, we’ve updated all the points as per your request submitted via Contact form available on our profile page. Let us know if you’ve any issues. Thanks
Why doesn´t everthing change color when i change in theme options ?
Hi. Please send the site URL and let us check it for you.
here ?
You can send us the details via form available on our profile page. Thanks
Hi, I bought the Electra Theme and I have an issue with the plugin “Theme Options”. The plugin installs and activates correctly, but don’t see more the dashword of wordpress.. Can you help me? Thank. ( Beloe the outpuit )
ndefined constant AUTH_KEY – assumed ‘AUTH_KEY’ (this will throw an Error in a future version of PHP) in C:\Users\alex\Local Sites\electratheme\app\public\wp-content\plugins\electra-theme-options\framework\inc\class.redux_instances.php on line 67 Call Stack- Time Memory Function Location 1 0.0024 440808 {main}( ) ...\index.php:0 2 0.0043 480432 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-admin\admin.php’ ) ...\index.php:10 3 0.0055 491256 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-load.php’ ) ...\admin.php:34 4 0.0061 494704 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-config.php’ ) ...\wp-load.php:50 5 0.0078 584552 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-settings.php’ ) ...\wp-config.php:91 6 0.5584 28235216 include_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-content\plugins\electra-theme-options\electra.php’ ) ...\wp-settings.php:428 7 0.5669 28813256 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-content\plugins\electra-theme-options\framework\framework.php’ ) ...\electra.php:13 8 0.6169 29538464 do_action( ) ...\framework.php:4265 9 0.6169 29538840 WP_Hook->do_action( ) ...\plugin.php:476 10 0.6169 29538840 WP_Hook->apply_filters( ) ...\class-wp-hook.php:331 11 0.6170 29539968 ReduxFrameworkInstances::get_instance( ) ...\class-wp-hook.php:307 12 0.6170 29540008 ReduxFrameworkInstances->__construct( ) ...\class.redux_instances.php:39
- Time Memory Function Location 1 0.0024 440808 {main}( ) ...\index.php:0 2 0.0043 480432 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-admin\admin.php’ ) ...\index.php:10 3 0.0055 491256 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-load.php’ ) ...\admin.php:34 4 0.0061 494704 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-config.php’ ) ...\wp-load.php:50 5 0.0078 584552 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-settings.php’ ) ...\wp-config.php:91 6 0.5584 28235216 include_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-content\plugins\electra-theme-options\electra.php’ ) ...\wp-settings.php:428 7 0.5669 28813256 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-content\plugins\electra-theme-options\framework\framework.php’ ) ...\electra.php:13 8 0.6169 29538464 do_action( ) ...\framework.php:4265 9 0.6169 29538840 WP_Hook->do_action( ) ...\plugin.php:476 10 0.6169 29538840 WP_Hook->apply_filters( ) ...\class-wp-hook.php:331 11 0.6170 29539968 ReduxFrameworkInstances::get_instance( ) ...\class-wp-hook.php:307 12 0.6170 29540008 ReduxFrameworkInstances->__construct( ) ...\class.redux_instances.php:39
- Time Memory Function Location 1 0.0024 440808 {main}( ) ...\index.php:0 2 0.0043 480432 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-admin\admin.php’ ) ...\index.php:10 3 4.3147 75625848 do_action( ) ...\admin.php:175 4 4.3147 75626224 WP_Hook->do_action( ) ...\plugin.php:476 5 4.3147 75626224 WP_Hook->apply_filters( ) ...\class-wp-hook.php:331 6 4.9361 76447136 wp_admin_headers( ) ...\class-wp-hook.php:307 7 4.9361 76447456 header ( ) ...\misc.php:1381
- Time Memory Function Location 1 0.0024 440808 {main}( ) ...\index.php:0 2 0.0043 480432 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-admin\admin.php’ ) ...\index.php:10 3 4.3147 75625848 do_action( ) ...\admin.php:175 4 4.3147 75626224 WP_Hook->do_action( ) ...\plugin.php:476 5 4.3147 75626224 WP_Hook->apply_filters( ) ...\class-wp-hook.php:331 6 4.9419 76447136 send_frame_options_header( ) ...\class-wp-hook.php:305 7 4.9419 76447136 header ( ) ...\functions.php:6878
- Time Memory Function Location 1 0.0024 440808 {main}( ) ...\index.php:0 2 4.9832 76805736 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-admin\admin-header.php’ ) ...\index.php:137 3 4.9834 76805800 header ( ) ...\admin-header.php:9
- Time Memory Function Location 1 0.0024 440808 {main}( ) ...\index.php:0 2 4.9832 76805736 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-admin\admin-header.php’ ) ...\index.php:137 3 4.9855 76806944 wp_user_settings( ) ...\admin-header.php:86 4 4.9857 76806984 setcookie ( ) ...\option.php:1112
- Time Memory Function Location 1 0.0024 440808 {main}( ) ...\index.php:0 2 4.9832 76805736 require_once( ‘C:\Users\alex\Local Sites\electratheme\app\public\wp-admin\admin-header.php’ ) ...\index.php:137 3 4.9855 76806944 wp_user_settings( ) ...\admin-header.php:86 4 4.9889 76806992 setcookie ( ) ...\option.php:1113 Skip to main content Skip to toolbar
Hi, Thanks for purchasing our theme. Please use the contact form on our profile page to send over the login details of the site and we will look into this issue for you.
Hi – We just bought the Electra theme. The demo content seems ok, but there is a big blue block on top that says “Home” on the homepage. Not being real familiar with elementor, we can find no way to eliminate it. Can you help, please. URL: eba.amestudios,com. Thanks.
Hi, Thank you for considering our product. Would you mind please share the login details of your site via Contact Form available on our profile page: https://themeforest.net/user/opustech2020
We’ll look into this for you.
Thanks,
hello, i bought your theme i downloaded One clickdemo import but the slider doesn’t work properly. I am asking for help in solving the problem
see the address: http://stronyinternetoweprzemysl.pl/greetings Peter
Hi Peter, Thank you so much for considering our product. Would you mind please share the details via using contact form available on our profile page: https://themeforest.net/user/opustech2020. We’ll fix this for you. Thanks
Hello Suport,
Purchase code : 58bd1fcb-e021-41a3-8111-36ea25ce8f2b
i bought Electra – Solar & Renewable Energy Theme , having difficulty in changing some sections., ;let me know your email so i can send screenshots.
Hi,
Thank you for considering us. Please use contact form on our profile page for sending screenshots: https://themeforest.net/user/opustech2020
Cheers!
Hi I have just purchased this theme. I imported the demo content, for some reason some sections show okay, but other sections there’s something wrong:
Home main banner – https://prnt.sc/t77zzefrpaux Home ‘what other companies…. – https://prnt.sc/w4zyS6DqIqdX Home testimonials – https://prnt.sc/0PkrSE9pxe5w
They all seem to be sliders – not sure what I’m missing. Can you let me know?
Tku
David
Hello, Thank you for considering our product. Would you mind please share the login details via private contact form available on our profile page. We’ll check this for you. Thanks.
just sent this – thank you 
Hi I just import the demo but the layout is not the same as shown in themeforest
Hi, Please send the login details of the site and we will look into the issue. Please use the contact form on the following page to send over the login details:
https://themeforest.net/user/opustech2020sent you resolve it as soon as possible Thank you!
Issue is fixed.
issue is fixed for now, can you please tell what was the issue, we can resolve it on our own.
but there is still issue, with home page, green color big banner written home on it. i need you remove
please?
?
Fixed.
Hi, I want to change color scheme from one button of layout in elementor, unfortunately i cant find it
And theme has not services page layout
Hi Could you please email us your requirements with screenshots that what exactly you are not getting. We’ll help you out! Regarding the Services page layout, you’ll get this in our Theme’s coming updates.
email adress?
??
