40 comments found.
Hello, I’m planning to purchase it and use it for my existing wordpress website. It has one primary site and two subdomains. Can I use the theme across the three subdomains or do I have to purchase any special license?
Hi! You can use one purchase for one product. Thanks!
can i use elementor containers and convert old style ?
Hi! Thanks for the purchase. You can use containers, but it’s not recommended. Our site is built via sections, so there will be layout issues, if you use containers instead of stretched sections
When I create a ticket to place an order and click “Send,” it says, “Sorry, that purchase code is for a different Envato product.” If you give me your email address, I can send you my code. I can’t place the order. What should I do? If I need the code, I can email it to you. Do you have my address? I’ve purchased many themes, but this is a first.
Hi! Sorry for the late reply. Please send information by email. Thanks!
Does the Demo import include all the Demo Home pages? Thanks.
Hi! You will get all pages and graphics from our demo website. Thanks!
Hi, can I mix elements from one demo to another? I’ve built my design using sections from different demos — can I use all the elements included in the theme? For example, I’d like to replace the menu with one from another demo and include sections from different demos of the same template. Is that possible, and how can we do it?
Hi! Thanks for the purchase. Please create a ticket in our support system for better support – https://artureanec.ticksy.com/
how do i swap the white logo to the uploaded logo? aiero white logo
Hi! Thanks for the purchase. Please create a ticket in our support system for better support – https://artureanec.ticksy.com/ And provide more details about the problem. Send screenshots etc.
Is the demo header logo section different from the live demo? I want to purchase it, but I’m hesitant to encounter more differences in the theme.
Hi! You will receive everything that is available on the demo site.
Demo 1 active state is different from demo 1 image. In the image, there is a radius area where the logo is located, but it is not present in the live version!
Hi! Thanks for the purchase. Please create a ticket in our support system for better support – https://artureanec.ticksy.com/ And provide more details about the problem. Send screenshots etc.
I think this theme fits my needs perfectly.
Could you convert this theme into an HTML5 template? How much would it cost?
P.S. My team will be handling the backend development.
Hi! We are working on HTML version. Theme will be soon. We will upload on this author account – https://themeforest.net/user/ib-themes/portfolio
Thank you very much for your response, I will wait to buy it.
Great! You are welcome!
Hi! We developed and uploaded Aiero HTML version – https://themeforest.net/item/aiero-ai-agency-technology-html-template/60734416%22
Private Ticket #4491372 – Elementor causing issues with the entire theme.
Hi! Thanks for the purchase. We will answer as soon as possible.
I guess i could have saved myself 65$ if would have just read the reviews. This Theme is bullshit. Half the pages wont load and the ones that do only half showed up… Stay away. go back into envato and use one of the themes designed to work with elementor and not this coded BS
Hi! Thanks for the purchase. If you don’t like our theme we can provide refund – https://themeforest.net/refund_requests/new
my ticket #4400139 will kill you guys 
Hi! Thanks for the purchase. We will answer as soon as possible.
Same error as others – Import issue. Private Ticket #4285369
Hi! Thanks for the purchase. We answered in your ticket. Please check.
hi I opened a ticket but no response yet, i changed the settings but still the logo on the header didn´t change yet. I tried refreshing the page multiple times. and i followed the documentation and instructions provided there but yet didn´t change the logo. please tell me how i could change the logo please.
Private Ticket #4255262
Hi! Sorry for the late reply. We answered on your ticket. Please check. Thanks!
hi if you can take some of your time please and respond to my ticket. Private Ticket #4255262
Hi! Sorry for the late reply. We answered. Please check. Thanks!
Hey! Trying to open a ticket, however getting an error saying that I already have a ticket open. When I try to enter that ticket it says it’s been removed.
Hi! Thanks for the purchase. You registered in our support system. Let’s try login again. Or you can send questions by email: artureanec@gmail.com
Urgent: Unable to Import Demo Content – Aiero Theme – Server Confirms No Issue
I’m currently facing issues while importing the demo content for the Aiero theme. Despite multiple attempts, the import process fails with file reading and XML parsing errors.
I have already contacted my hosting/server support team, and they’ve confirmed there are no server-side issues.
I’ve also raised a support ticket regarding this issue. Kindly look into this at your earliest convenience and provide a resolution or clean demo import files if necessary.
Private Ticket #4147163
Hi! Thanks for the purchase. We answered in our support system.
This theme should not be commercialized
Whoops, there was a problem importing your content.
Private Ticket #4107658
Hi! Thanks for the purchase. We answered, Please check!
PRIVATE TICKET #4105054 import demo data not working, when you gonna fix it?
Hi! Thanks for the purchase. We answered. Please check.
got hundreds of errors installing the demo site.
Hi! Thanks for the purchase. Please create a ticket in our support system for better support – https://artureanec.ticksy.com/ And provide more details about the problem. Send screenshot etc.
i already put a ticket on the site also and shared teh page so you can see what its doing.
When i imported the demo, it had hundreds of warnings saying unable to download. And now the page just has missing stuff everywhere and is not functioning properly.
I can send login creds if you want. send me your email on teh ticket so i can add you as user.thanks. new user sent
Great!
hi. did you manage to resolve?
Hi! Sorry for the late reply. We will answer as soon as possible. Thanks!
any update please. i cant do any development whilst waiting for this resolution
Private Ticket #4103704
Ok
Hi, how and where can we download the demo data for the theme?
Hi! Thanks for the purchase. Please see documentation how to do it.
awaiting reply
Hi! Thanks for the purchase. We answered on your ticket. Please check.
