51 comments found.
Thought you might want to know, your demo page links are all http:// and getting blocked since they are not https://
Not that link… when someone views your “All demos” page in Envato, and tries to click through, the link THERE is http: and is blocked. I can send a screenshot from Chrome web dev tools if you need it.
Hello, is this theme still being improved/updated upon? What is the last update date made to the theme?
Hello,
Thank you for your interest in our theme!
Sure. The template is fully maintained by Our Team. The last update was released on Feb 29, 2024. Please note that the theme includes Themerex Updater plugin allowing you to update all plugins and theme components right in the admin panel several times a month. Please check this guide – https://patterson.themerex.net/doc/#installation_theme_update
Regards.
Presales: Hello, is there any WooCommerce compatibility for online sale of products?
Many thanks in advance!
Hello,
We appreciate your interest in our theme!
WooCommerce plugin is not integrated into the theme by default. You may install the plugin, however you may need to create additional stylesheet for shop/product pages. If there is a need our Customization studio can create them for plugin full compliance. To get a quote, please submit a request to “Get a free quote” category at https://themerex.net/support/
You may also consider these WP templates with WooCommerce support:
1) https://themeforest.net/item/accalia-dermatology-clinic-wordpress-theme/21235298
2) https://themeforest.net/item/anderson-orthopedic-clinic-medical-center/20329008
3) https://themeforest.net/item/hypnotherapy-and-psychologist-wp-theme/19560848
4) https://themeforest.net/item/kindlycare-senior-care-medical-wordpress-theme/15406898
5) https://themeforest.net/item/luxmed-medicine-healthcare-wp-theme/20081718
Thank you.Hello, I like Dr.Patterson very much. I want to code it myself. Is it possible to get the HTML version?
Hello,
Thank you for your interest in Dr.Patterson!
Sure. This theme is available in Wordpress version only. HTML files are not included in the package. But Our Customization Studio can create the HTML version of the theme, to get a quote please submit a ticket at https://themerex.net/support/ and choose “Get a free quote” category.
Alternatively, please review these HTML templates:
1-https://themeforest.net/item/dentalux-dentist-healthcare-site-template/13799712?s_rank=11
2-https://themeforest.net/item/psychology-counseling-and-medical-site-template/19235247?s_rank=6
3-https://themeforest.net/item/dentario-dentist-medical-html-template/20312441?s_rank=5
Regards.
Hi, I want to use this theme on my vidalista 60 blog! Please give me some Discount, Thanks
Hello,
Thank you for getting in touch with us!
You may use option “Presales Question” at https://themerex.net/support/ and provide the name of the theme in the message body. Our team will be glad to address your request.
Regards.
@Christine_Presales Thanks
My pleasure!
Very nice theme if I install the theme localhost in my pc and then transfer it to a server will have a problem with the activation key?
Hello,
Thank you for your interest in our theme!
Please be aware that one theme license can be used for one website/domain only. But you can easily set up the site on a test domain for development purposes and when finished move it to the proper site/ activate it on the new domain with no problems – http://patterson.themerex.net/doc/#general_information_license
In case you have any issues, just submit a support ticket at https://themerex.net/support/ Our Team is always ready to assist and guide you.
Regards.
WPBakery Page Builder 6.8.0.1 has issue with single image (not displayed). Will you fix it?
Hello,
Thanks for reaching out to us!
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
Hello, is the template compatible with woordpress?
Hello,
Thank you for your interest in our theme!
Sure. Dr.Patterson is an amazing full-fledged WordPress theme. To ensure full compatibility with WP 5.8 we recommend installing Classic widgets editor plugin – https://wordpress.org/plugins/classic-widgets/
In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Regards.
Hola! Me gusto mucho su theme, antes de realizar la compra, necesito consultar acerca de lo que estoy necesitando para ver si es factible. Necesito desarrollar una web para un centro medico, principalmente necesito si o si incorporar un calendario de citas online. Donde el usuario ingrese al profesional que elija, registre su email y se habilite el calendario con dia y horarios disponibles de dicho profesional, seguido eso se envie un mail de confirmacion con el detalle de la cita y a futuro incorporar la automatizacion de emails con recordatorio de citas. Se que en este ultimo caso quizas deba incorporar otro plugin pero lo principal es el calendario de citas online. Necesito que me confirmen si esto es factible para realizar la compra. Aguardo respuesta, Gracias!
Hello,
Thank you for your interest in our theme!
The theme includes Booked plugin to let you easily manage your appointments. It allows you to add as many calendars as you need, each with its own time slots and custom fields.
The calendars for team members can be put on each doctor’s page and assigned to them. They become booking agents and can manage their calendar(s) and see the customer’s details who books an appointment. All the installation instructions, tutorials and any kind of guides regarding its functionality can be found at https://boxystudio.ticksy.com/articles/7827/
To add payment capabilities to the Booked plugin you need to install WooCommerce that is not included in the package. In case some extra stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Support
Themerex Portfolio
Website
Hello I use the theme via envato elements and thrilled. only one little thing I do not get. I would like to disable YouTube via functions.php, because this third party connection (cookies) may only be set if the visitor agrees. What to do?
Hello,
Thank you for contacting us!
According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and understand your need for assistance. To get more details on how to purchase support, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/
Regards.
Support
Themerex Portfolio
Website
Hi there,
Does your booking system support credit card payments?
Hello,
Thank you for your interest in our theme!
Sure. To add payment capabilities to the Booked plugin you need to install ‘Payments with WooCommerce’ addon. It allows you to set up Stripe payment gateway for credit cards. Thus, your clients will book an appointment, and you will accept their payments online. As for Payments with WooCommerce add-on, our Support Team will provide it to you for free. Just submit a support ticket at https://themerex.net/support/ right after the purchase.
Regards.
Support
Themerex Portfolio
Website
Hi, Thanks for your reply. Could you also confirm that a) Bookings will only appear on the calendar AFTER the user has paid, and b) It is possible to make users sign a document BEFORE making a booking (The document will be a consent form which asks whether users understand terms and conditions before booking an appointment)
Hello Julius,
a) A visitor will book an appointment. The appointment will be saved as “Awaiting Payment”. The time slot will be filled for now. If you have your appointments set to auto-approve, then it will be approved at this point. The customer will be taken directly to checkout to pay for the appointment. Once paid, the appointment will be marked as “Paid”. If the customer leaves the checkout process at any point, they can come back to pay later from their Profile page. If they never pay, the appointment has the status as Awaiting Payment. To avoid this, you can enable the auto-cleanup feature at a set interval of your choosing.
b) You can add a custom field with a checkbox for terms and conditions agreed with the customer before booking an appointment – https://prnt.sc/xgmn9w Please note that it is not a signing a document, but just ‘marked as check’ option.
Regards.
Support
Themerex Portfolio
Website
Hello,
This theme exists also in Envato Elements. The theme zip file was last modified on 29/01/2020. Shouldn’t the version there be the same as the version here, since under Elements we are allowed to get updates for free?
Many thanks!
Natasa
Hello,
Thank you for contacting us!
You are right. The version of the theme on TF and Envato Elements should be the same.
Regards.
Support
Themerex Portfolio
Website
Hello,
Are you planning on updating the version there too? I downloaded again today, but the zip file was last modified on 29/01/2020 and not on 03/12/2020 as per the last noted update here.
Many thanks in advance.
Natasa
Hello Natasa,
The most recent theme version is version 1.2 from 29/01/2020 http://prntscr.com/wbmv7m. The date here http://prntscr.com/wbmwds displays the changes made to this description page, not the theme update itself.
Best Regards,hello! Does this theme support elementor?
Hello,
Thank you for your interest in our theme!
The theme uses the WPBakery plugin. It can be converted to Elementor by our Customization Studio. Please submit the ticket at https://themerex.net/support/ into ‘Get Customization’ category for a quote.
Best Regards,bonjour, comment traduire le Learn More de la page Blog ? MERCI
Hello,
Please edit the dr-patterson.pot file in wp-content/themes/dr-patterson/languages directory on FTP in Poedit software.
Click ‘Create New Translation’ in the file and select the language you prefer (make sure the language variation is the same as selected in Settings – General in admin) http://prntscr.com/doe3l0 . With that done the .po file will be generated out of .pot one. Translate the text strings in Poedit software and save the file. As soon as you save this .po file, the .mo file will be generated automatically.
Upload these .po and .mo file to wp-content/themes/dr-patterson languages directory on FTP
Please check this video tutorial for better understanding of the procedure: https://youtu.be/aXFvCXp2EVc
For further support questions please feel free to submit the ticket at https://themerex.net/support/ to get qualified help from our support team.
Best Regards,cela ne marche pas n’est pas avec la traduction trx addons cela ne marcherai pas ? merci pour votre aide
Nous arrivons a traduire la page services avec trx addons avec loco translate mais même si Learn More est traduit aussi dans le theme rien ne se traduit sur la page blog ou est listé les articles ? Nous n’avons plus de support mais nous ne pouvons pas laisser cela comme ca pour nos visiteurs. Pouvez-vous nous indiquer quel fichier traduire pour la page BLOG du lien ” Learn More” sur les articles ? MERCI
Hello,
The ‘Learn More’ button was translated in your ticket https://support.themerex.net/ticket/6059. Please check it. Thank you!
Best Regards,color is not changing from theme option or customizer
Hello,
Please submit the ticket at https://themerex.net/support/ to get qualified help from our support team.
Best Regards,Hello,
how to change the image of blog pages?
THANK YOU
Hello,
Please go to Layouts > Header default (Row settings) to change the image.
For further support questions please feel free to contact our support team at https://themerex.net/support/ to get qualified help. Best Regards,oui mais cela vas changer pour toutes les pages nous voulons mettre une image d’entete différentes pour chaque pages ? Je ne peux pas aller sur le support du au confinement notre client viens a peine de revenir vers nous et on nous dis que le support est déjà périmé.Nous ne paierons pas un autre support le client ne le souhaite pas.Nous avons d’ailleurs aborder un sujet dans le support quand nous avions accès mais non finalisé, learn more est indiqué pour les boutons des services de la société, impossible à traduire.
Hello,
There is the Header Image Override option that allows to override the header image with the page’s/post’s/product’s/etc. featured image.
Please go to Pages, open the page, scroll down to Theme Options – Header, enable the Header Image Override option and upload the featured image for this page. It will override the page header with this featured image. Thus, each page will have the different header image.
Best Regards,merci j’ai activé l’option comme indiqué mais il n’y a pas de bouton parcourir ou autres pour télécharger l’image a cet endroit ?
Hello,
You should set the Featured image http://prntscr.com/sg4t7j.
Best Regards,merci beaucoup pour votre aide j’ai effectué une image mis en avant et mis le paramétrage que vous m’avez transmis mais l’image d’header ne change pas ? D’ou cela pourrai-il venir ? Votre aide est importante.Merci
Hello,
Could you please submit a ticket at https://themerex.ticksy.com/ into “Pre-sales Questions” category (Purchase Code is not required) to get qualified help.
Best Regards,Hello,
Does it support RTL ?!
Thanks, Haytham
Hello Haytham,
Thank you for your interest in our theme!
The theme is left-to-right by default. Our Customization studio can add the RTL CSS styles to the theme. Please submit the ticket at https://themerex.net/support/ into ‘Get Customization’ category for a quote.
Best Regards,hello, how r u?. target=”_blank” is not working your this theme. how can fix it? thanks
Hello,
Could you please be more specific on the issue? Thank you!
Best Regards,I don’t think your theme supports PHP 7.2 I’m talking about the dentist version.
Hello,
Please feel free to report any issues you have with PHP 7.2 to our support team at https://themerex.net/support/ to get qualified help.
Best Regards,Hi. Does this theme support Polylang plugin?
Hello,
Thank you for your interest in our theme!
Unfortunately, we do not guarantee the theme 100% compatibility with the plugin. We recommend using WPML for multilingual site creation.
Best Regards,
