134 comments found.
Hello, I’m using your theme through my Envato subscription (app.envato.com) rather than ThemeForest. I’m bothered by the presence of a sponsored widget labeled “- Sponsored Ad -”. Does that mean your template on this version of Envato doesn’t count as a standard license?
Hello,
No, this is not related to the license type. If you downloaded the theme through Envato subscription, it is covered by the Envato subscription license, not a ThemeForest standard license. The “Sponsored Ad” widget does not indicate any licensing issue.
Envato license info: https://help.elements.envato.com/hc/en-us/articles/360000621483-Introduction-to-the-Envato-subscription-License
Thanks.
Hi, im interested in purchasing this template, can u let me know if its supporting RTL ? Thanks!
Hello,
The theme fully supports RTL.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
I want to have infinite scroll for post
In the message below I answered your question.
I have raised a ticket but did not recieved any reply since 3 days
Hello,
Our support team may experience slight delays on weekends. One of our agents has now responded to your request and provided a solution.
Thanks a lot for using our theme!
I want infinite scroll, not load more button on click but infinite scroll
like lazy load
Infinite loading functionality is not provided.
Selam, gerçekten çok güzel bir tema. Tebrik ederim. Temayı kurdum her şey çok güzel fakat bir görselin üzerine geldiğimde demodaki gibi görsel yavaşcça büyümüyor (Image hover zoom) birden büyüyor. Bu konuda yardımcı oalbilir misiniz?
Hi, it’s a really nice theme. Congratulations. I installed the theme, and everything looks great. However, when I hover over an image, it doesn’t slowly enlarge like in the demo (Image hover zoom) but instead suddenly enlarges. Can you help me with this?
Hello,
Please contact our support team using the form on this page and our specialists will be happy to help you. https://themeforest.net/item/katen-blog-magazine-wordpress-theme/39652714/supportThanks a lot for using our theme!
Hi, For this beautiful theme can we have [Post views count], this will help us to understand which post are performing well.
Please integrate Post views count option.
Thanks
Hello,
Thanks for the great idea, we’ll consider your suggestion, and if more users request this functionality, we’ll add it to one of the theme’s future versions.
Thanks a lot for using our theme!
If possible then please add in your next update. Please user ask for this [Post views count] functionality, Post views count functionality will really help us to know about which of our post is performing well. Waiting for the update. Thanks
when you go to https://themeger.shop/wordpress/katen/personal it redirect to another site
Hello,
Thank you very much for the warning. Our specialists are already working on this and will fix it soon.
We greatly value your interest in our theme.
We are pleased to announce that the site is now fully operational. Should you have any questions regarding our theme, please please let us know, we are here to assist you.
Hello! Are you planning another sale on the template soon? 
Hello,
We’ve scheduled a theme discount for next week, don’t miss it.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Thank you very much :))
Hello! Can I set the option somewhere that the article was updated at x time?
Hello,
To display the last updated date and time instead of the original publication date, you can install and activate a child theme, copy the template single.php from the Parent theme to Child theme, replace the publication date call with the modified date and time, replacing on line 66 the code <?php echo get_the_date(); ?> with <?php the_modified_time( get_option('date_format') . ' ' . get_option('time_format') ); ?>
Thanks a lot for using our theme!
Thanks 
How can I remove the Instagram ad?
@Katen on Instagram [instagram-feed feed=1]Hello,
To remove Instagram widget, please go to Appearance > Widgets > Footer Instagram Widget Area and remove widget. https://prnt.sc/rmt7W1AnjveCThank you for your interest in our Theme.
I sent a message few times ago and zero response. Will be there update for new Elementor version (3.26)?
Hello,
Unfortunately, we couldn’t locate any support requests associated with your account. Please try submitting your inquiry again using the support form available on this page https://themeforest.net/item/katen-blog-magazine-wordpress-theme/39652714/support.
The theme is fully compatible with the latest version of Elementor. If you encounter any issues or have additional questions, feel free to contact our technical support team.
Thanks for using our theme!
In full screen view the header looks like this https://prnt.sc/1DStq8vcBHyB and in minimised view it looks fine https://prnt.sc/LMsM1izjnjx9
I need to make the full view same as minimised view (1199px)
Hello,
For technical questions, please contact us via the support form on this page https://themeforest.net/item/katen-blog-magazine-wordpress-theme/39652714/support and one of our support agents will be happy to assist you.
Thanks.
Missing Stylesheet style.css.
Hello,
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix. https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-errorThanks a lot for your interest in our theme!
I sent email in 2 DAYS! And no response from author.
Hello,
Thank you for your patience. We apologize for the delay in our response. Our support agent has addressed your inquiry and is currently awaiting your reply.
Thanks.
Hello, After uninstall Breadcrumbs, I meet a problem.
https://prnt.sc/9aQLhscKch6iAs you can see, Their distance is too close together. I want to widen it. So what should I do?
Hello,
For technical inquiries, please reach out to our support team via the form provided on support page https://themeforest.net/item/katen-blog-magazine-wordpress-theme/39652714/support, and one of our dedicated support agents will be happy to assist you.
Thanks.
Hi, wanna ask you that how can I turn off the breadcrumb mode in your default template?
Hello,
Please refer to the theme documentation at the following link for instructions on how to disable breadcrumbs. https://themegerdoc.gitbook.io/katen/third-party-plugins/breadcrumbsThanks a lot for using our theme!
Hello, I bought your theme and I don’t know how to install like this: https://prnt.sc/6FIA8LN8sIXO
Hello,
For detailed instructions on how to install the demo content, please refer to the following link: https://themegerdoc.gitbook.io/katen/installation-and-setup/importing-demo-data
Thanks a lot for your purchase!
Hi team, I want to ask you that can I change the color? or I can just use this color?
Hello,
You can customize the site colors by navigating to Appearance > Customize > Colors: https://prnt.sc/nyMGYMD77L8W
Thank you for your interest in our theme.
Hi Team, Just wanted to check before making the purchase as am very new to WordPress, will there be any new updates the last i see was on March 2024. Great Design.
Hello,
New versions of our theme are released when we introduce new features, enhance functionality, or ensure compatibility with the latest versions of WordPress and plugins.
If a theme has not been updated for several months, it indicates that the theme is stable and does not require any changes. Should any improvements or fixes be necessary, rest assured that we will implement them promptly. We are committed to continuously supporting and developing our themes to maintain their high quality and reliability.
Thank you for your interest in our theme and looking forward to seeing you among our customers.