13 comments found.
Hello, the theme is great, but no matter what I do, I can’t get the sidebar to appear in the product categories. What should we do?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello Guys, I have downloaded the theme and imported, but what is shown in the demo of the theme, they are not getting added. Have raised the ticket, can you please check. Thanks!
Hi,
Thank you for creating a ticket, we will reply to you as soon as possible. Because the number of tickets every day is large and your ticket is in the queue.
Regards,
CaseThemes Team
Hello, till when can i expect the reply? Because i raised the tickets on Saturday, and today is Monday.
Great theme! How do I make the sticky header sticky whilst scrolling down? As it currently only shows when scrolling up? Thanks in advance.
Hi,
You can configure in Theme Option -> Header.
Thanks
Hi, the setting only has option of “scroll to top” or “scroll to bottom”, it doesn’t have option for both, also when I changed the setting from top to bottom it doesn’t change anything.
You just need to select Scroll to Bottom. You may be missing an option in Page Option, the option in Page Option will take precedence. Please edit the page to check the configuration.
Ahh ok yes it was set in the page options, however this only allows for sticky header when scrolling up or down, not both?
You can’t have both, you can only choose one of the two options.
Why I can’t import a demo in step 3. I reveice the error about ajax in line 211 in my console, the live demo doesn’t live -> I reveice 404 error code when I click “Preview Demo”. What I can do in this template?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Where do I change the mobile menu? I’ve imported the demo data twice, but mobile header is still empty. I changed the mobile menu for the front page, but where do I change it for the rest of the pages? DO NOT tell me one by one on each post/page.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Any solution, and certainly not the first one, should ever consist in ‘give me all your passwords’. I don’t know how to change the mobile header/menu. You should tell me how/where cause you made the template. If the import didn’t import the mobile menu, where does it come from? Just answer the question, and show me how. It doesn’t make me happy if you can do it. I have to be able to do it myself. thank you.
Please create a ticket and a support person will be ready to help you resolve the above issues. Thanks
Hello Is it supports multivendor marketplace plugins such as dokan and wcfm?
Hi,
The theme does not support the above requirements.
Thank you for your interest in our theme.
how to change product image size , product image very small , pl chk website https://parkashfeed.com/ i want big size product image
Hi,
You can customize this css: .pxl-product.pxl-product-layout1 .pxl-product-featured img {max-height: 300px;}
Thanks
I need support. The problem is this: the demo installation process never completes. It keeps loading, and when I try to preview the demo from the Agron theme admin, I get a 404 error message saying the demo doesn’t exist.
How can I successfully complete the demo installation?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Great Work, Congratulations GLWS 
Thank you
please check the support tickets, everytime i install elemetor plugin, webiste redirects to There has been a critical error on this website.
Learn more about troubleshooting WordPress.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Congratulations GLWS
Thank you
Congratulations GLWS
Thank you
Great work!
Thank you
