29 comments found.
Hello Team,
Suddenly my shop page side bar is disappearing and all my attributes are missing. Event if i add manually the attributes as-well, the side bar is not showing. but in widget all side bar attributes i can see. Is something you can help on this?
Respected team, I am planning to purchase the theme, but I would like to know how many plugins are required for the theme to work properly. Regards from Germany
Hi,
First of all, thank you for your interest in Fynode.
We use the following plugins with the theme.
- Elementor - WooCommerce - Fynode Core - Kirki - Contact Form 7 - Mailchimp (not required) - Envato Market (not required) - Meta Box (not required)If you need further assistance, please let us know
Best Regards.
Hi! How to disable Mobile Bottom Menu ? Couldnt find this info
Hi,
You can disable the mobile bottom menu from Dashboard > Appearance > Customize > Shop Settings > General.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
Why is there a white line on the left side of the webpage? Edge and Chrome.
Hi,
We checked the demo and we couldn’t see the issue. Can you check it on a different browser, please?
If the issue is still persisting, can you provide us more details using the contact form below, please?
Best Regards.
Hello Team,
I checked in the online documentation there is an option -
Please go to Dashboard > Appearance > Customize > Shop Settings > Banner > Add New Row But this option i cant see in my website. I can see elementor template option only. that i can add top of the sidebar only not right side of sidebar.
Please have a look.
Hi,
Please install the latest version of the theme. If you need further assistance, feel free to reach out via the contact form below.
Best Regards.
I have already Version 1.1.1. i believe this is latest one.
I purchased your theme and previously activated the license on my website. Unfortunately, I lost access to that site and can no longer use it.
Now, I would like to use the same license key on a new installation, but it seems the system doesn’t allow me to activate it again.
Could you please help me reset or reactivate my license so I can use it on my new website?
Thank you very much for your support and understanding.
Best regards
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
please reset again because when importing products it show tax I need to reset
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hello,
I hope this message finds you well. I purchased your theme and previously activated the license on my website. Unfortunately, I lost access to that site and can no longer use it.
Now, I would like to use the same license key on a new installation, but it seems the system doesn’t allow me to activate it again.
Could you please help me reset or reactivate my license so I can use it on my new website?
Thank you very much for your support and understanding.
Best regards, Manuel
Hi,
I’ve checked with our support team, and they informed me that your ticket (#4512757) has already been answered. Kindly review their response and reply through the support system.
Best Regards.
Hi,
I bought your theme and installed all demo content successfully. However, on variable products I’m missing the attribute color swatches and size/brand labels. Instead, I only see the default dropdown select fields for product variations on the single product pages.
I also couldn’t find any instructions about this in your theme documentation. Could you please let me know how to enable the attribute selector (like in your demo)?
Never mind, I found it! It was explained here: https://klbtheme.com/doc/faq/how-to-choose-an-attribute-type-checkbox-for-shop-sidebar-and-product-detail/
Where can I find the documentation for the Fynode theme?
Hi,
You can check the following link for the documentation.
If you need further assistance, please contact us through the following contact form.
Best Regards.
hello, silly question but how do i edit the bottom part for the address.. i can’t seem to find where to edit that
Hi,
I’ve checked with our support team, and they informed me that your ticket (#4506595) has already been answered. Kindly review their response and reply through the support system.
Best Regards.
Thanks !
( i cannot submit a ticket because my support is finished…)
i found where it it used !
But cannot delete the activation
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Thank you ! It’s working ! nice day !
You’re welcome
I am using Fynode with WordPress 6.8.2 and WooCommerce 10.1.2, and I am getting warnings about outdated template files. For example:
fynode/woocommerce/cart/cart.php → version 10.0.0 (core is 10.1.0)
fynode/woocommerce/global/quantity-input.php → version 9.4.0 (core is 10.1.0)
Could you please confirm if an update will be released soon to ensure full compatibility with WooCommerce 10.1.2?
Thank you in advance.
Hi,
Please don’t worry about the notification. You can use the theme without any issue. We will update the theme asap.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
Pre sale Question. Is there any way that i can make the product images smaller in the homepage? currently it looks so big in your demo
Hi,
You can change the column settings (4 or 5) for the smaller images.
If you need further assistance please let us know
Best Regards.
hello why my licence no working ?
Hi, how translate theme texts ?
Hello friend!
Good afternoon, how are you?
First of all, congratulations on the theme; it’s amazing!
I’d like to know if I really need to keep the Child Theme active, or if I can leave the default theme active and updates won’t overwrite the default theme?
Note: I won’t be changing the .css file; I’ll just be changing it through the Customize menu in WordPress.
Thank you very much.
Hi,
We’re really glad to hear you’re enjoying the theme.
Child themes are extensions of a parent theme. They allow you to modify an existing theme without directly editing that theme’s code. You can keep the child theme active.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
Do you guys offer a pre-purchase trial of some sorts? I’ve wasted so much money on themes that looked amazing in their demos but required an insane amount of configuring and troubleshooting to get an end result even similar to the demo.
I’m completely sold on this theme by the demo, but I don’t want to go through that process again. Or perhaps a video of what it looks like after installing the theme, just to see if and how far from that is from the demo
Hi,
First of all, thank you for your interest in Fynode.
We don’t have a trial version at the moment. When you run the theme setup wizard, your website will be like our demo.
If you need further assistance please let us know
Best Regards.
Hello, is there possibility to edit the header with elementor?
Hi,
We don’t have a header builder for the custom header. You can find the header settings in Dashboard > Appearance > Customize > Header Settings.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
rankmath is not worked for me
