208 comments found.
Hi, How is it possible to add pricing rules to designer?
I have purchased the plugin but I can’t find how to add pricing rules to designer? I mean if user add a text box, then it should add X EUR cost.
Waiting for your reply,
Hi, Thanks for contacting us and choosing our product! Currently WC Designer Pro doesn’t add price when add text,... In this case we suggest to use an attribute to add price when user added design. Document of WC Designer Pro please read in section 11 of the document: https://document.harutheme.com/teespace/ . Regards!
Adding an attribute-based cost is not an option, because then we would not be able to see exactly where the customer wants to place it.
That is why the designer has a valid purpose, but I do not understand how this whole functionality can be viable if, on the market, the price of custom printing, embroidery, or engraving changes based on size. In other words, the cost of the service depends on the size in which the customer wants the custom design made.
Hi, In this case you can use an extra plugin that have features you need and use it with our theme: https://codecanyon.net/search/product%20designer . Regards!
Hi I’m interested in purchasing , is the theme support RTL?
Hi, Thanks for contacting us about our product! Currenly our theme doesn’t support RTL but support Arabic language. Also page & Header, Footer build with Elementor and it may works fine with RTL. Here is the document of theme: https://harutheme.com/document/. Regards!
Hello,
I’m unable to update WC Designer Pro because it says I need to purchase a license. I’m trying to perform the update through your internal update system.
Could you please advise how I can update it, as it has a security vulnerability?
Thank you.
Hi, Thanks for choosing our product! As we checked your support time expired from 2024 and you may need to renew it: https://harutheme.com/forums/topic/how-to-renew-your-support-on-envato/ to continue to get support in the future. To update plugins you can following this: https://harutheme.com/forums/topic/how-to-update-wordpress-theme-via-admin-dashboard/ . Please notice at step 4. You also can delete then reinstall plugins after update theme. Hope this helps! Regards!
Having an issue with Designing Pro plugin, not able to save any edits and not able to change the product design, please cancel this theme and refund
Hi, Thanks for choosing our product. Please update WC Designer Pro to the latest version by update theme & plugins: https://harutheme.com/forums/topic/how-to-update-wordpress-theme-via-admin-dashboard/ . Please notice at step 4. If you can’t update, please send us an email to harutheme@gmail.com or create a topic support on the forum. Regards!
I have updated still not able to create new design, Kindly help me fix or refund, When i. contacted the plugin support they said not able to support if we dont purchase directly from them
Hi, please create a topic support on our forum or send us an email with your site URL and a WordPress admin account and detail issues with screenshot (step by step is required). We’ll check it for you. Please notice now is weekend and we may reply a little slow. Regards!
Have sent you a login details over mail with this subject Having an issue with Designing Pro plugin
You have send us an email without your site URL in 1 hour and tell us support too later? The support time on ThemeForest less than 24 hours and we need support other customers first. First come first serve. Please send us your site URL first. That’s your mistake! Regards!
Have Replied back Haru
Hi, We have already replied to you and resolved the issue. Please change your review to help us! Thanks so much! Regards!
Does this support RazorPay Gateway for payment. If not if i install Razorpay plugin wil this work for India . I am trying to sell custom photo frames with images feeded by customers. Can I replace those in place of tshirts . Or there is already functionality for photos. Please let me know will defiently buy if this matches my need
Hi, Thanks for contacting us about our product! Our theme base on WooCommerce and you can use RazorPay: https://wordpress.org/plugins/woo-razorpay/ . With our theme you can sell custom Photo frames with images. You can sell any kind of products: https://teespace.harutheme.com/product-category/design-online/ . Example you can see Flyer design: https://teespace.harutheme.com/designer/?dp_mode=designer&product_id=12646 . How to create a custom product please read section 19.3 and 11 in this document: https://document.harutheme.com/teespace/ . Hope this helps! Regards!
Hi,
I reached out to you about a year or so ago and inquired about you adding Ai as a feature where users can upload their Ai pics over a tshirt, mug, blanket, etc. Are you any closer to adding this capability?
I think this would be a great addition.
Thanks, Winners!
Hi, Thanks for contacting us and choosing our product! As we already answered before. Add AI feature may included hidden cost and we don’t have a plan to add it. Regards!
Hi, In theme we have WooCommerce Designer Pro plugin and we need the latest version of the same, where do we get it?
Hi, Thanks for choosing our product. You can update theme & plugins to the latest version by following this topic: https://harutheme.com/forums/topic/how-to-update-wordpress-theme-via-admin-dashboard/ . However your support time has been expired and you can renew it because we are discounting our theme now: https://harutheme.com/forums/topic/how-to-renew-your-support-on-envato/ . Regards!
have a issue: Warning: Undefined array key “align” in /home/*//public_html//wp-content/plugins/haru-teespace/includes/widgets/woo-account.php on line 248
Warning: Undefined array key “align” in /home///public_html//wp-content/plugins/haru-teespace/includes/widgets/woo-wishlist.php on line 150 2
Warning: Undefined array key “align” in /home/u//public_html/*/wp-content/plugins/haru-teespace/includes/widgets/woo-cart.php on line
Hi, It seems your suppor time has expired 2 years ago: https://prnt.sc/uhfJqQ_RCKe_ and you need to renew to continue to get support: https://harutheme.com/forums/topic/how-to-renew-your-support-on-envato/ . About this issue you can update theme & plugins to the latest version by following this topic: https://harutheme.com/forums/topic/how-to-update-wordpress-theme-via-admin-dashboard/ . Regards!
Hello HaruTheme Team,
We’ve identified a critical issue with the Haru TeeSpace plugin that is actively breaking core WordPress functionality. After extensive debugging, here are the details:
Issue: The TeeSpace plugin is interfering with core WordPress SQL queries, specifically taxonomy queries (get_terms).
Impact: Any call to get_terms() with a meta_query fails when the plugin is active, producing database errors. This means your plugin is not just conflicting with another plugin — it is breaking WordPress core itself.
Proof / Test Case To demonstrate, we created a minimal test.php file in the WordPress root directory:
<?php require_once DIR . ’/wp-load.php’; require_once DIR . ’/wp-admin/includes/upgrade.php’; require_once DIR . ’/wp-content/plugins/woocommerce/woocommerce.php’;
$terms = get_terms([ ‘taxonomy’ => ‘product_cat’, ‘meta_query’ => [ [ ‘key’ => ‘om_id’, ‘value’ => 1, ‘compare’ => ’=’ ] ], ‘hide_empty’ => false ]);
var_dump($terms); ?> When TeeSpace is active, running php test.php via SSH produces a database error.
When TeeSpace is disabled, the query runs correctly without error.
This confirms the plugin is hooking into get_terms / WP_Term_Query incorrectly and corrupting the SQL being generated.
Required Action Please investigate and provide a patch or guidance on how to safely bypass the filters/hooks that TeeSpace is applying to get_terms(). Unfortunately, we cannot proceed with development until this issue is resolved.
Looking forward to your urgent assistance.
Kind regards, Brandly Team
Hi, Thanks for contacting us and choosing our product! First of all as your error message, we see this is doesn’t come from core of WordPress: om_id . For testing please install our theme on fresh install of WordPress. You can use this for Localhost: https://localwp.com/ . In this case, please go to Plugins -> Installed Plugins then deactivate all plugins that are not required in our theme and check again. Regards!
This issue was partially resolved, But now our elementor is just loading its panel. When your theme plugin is deactivated, all works well again. Soon asking for a refund. Theme is fundamentally broken.
Hi, Thanks for your feedback! As the previous issue we already said please create a video about the issue and send us your site URL & a WordPress admin account, we’ll check it for you. We also replied to you in the email about how to create a test case and make issue happens but it seems you have resolved the issue yourself. Please continue to reply in our support email. Regards!
Urgent reply needed
1. Support wcfm properly?
2. If I purchase your theme will i get the designer plugin or i have to purchase separately?
Hi, Thanks for contacting us about our product. About your questions we can answer as below: 1. Our theme support WCFM but WC Designer Pro plugin doesn’t compatible with this plugin. 2. The designer plugin has already included and you don’t need to purchase it separately. Here is the document of theme: https://document.harutheme.com/teespace/ . Regards!
1. Hi, i dont want the product designer which is given with the theme. does it theme support NB designer by cmsmart. without any issues?
Hi, Thanks for contacting us about our product! Our theme is compatible with WooCommerce and you can use plugins that compatible with it in our theme. We have some customer using our theme with NB Designer or Fancy Product Designer without issues. So you can use NB Designer without our theme. Regards!
Hello, is there a version of the WooCommerce Shop, category archives, single product, and other Elementor editable theme builder?
I purchased the theme knowing i could edit all the templates but they’re not so flexible it would be great to have those templates on the theme builder.
Hi, Thanks for contacting us about our product! Currently Shop, Product category & Single product come from WooCommerce templates. You can control layout via Theme Options by following document in section 19.1 and 19.2 of the document: https://document.harutheme.com/teespace/ . Regards!
Pre-sale question:
I’m not sure if I want to use the design plug-in that’s built in your theme. I would like to use “Fancy Product Designer”. Do you think it will conflict with this theme?
Thank you!
Hi, Thanks for contacting us about our product! We have some customers using our theme with Fancy Product Designer and it’s working fine with our theme. If have any issues we’ll help your resolve it. Here is the document of theme: https://document.harutheme.com/teespace/ . Regards!
Thank you for the fast response!
Are customers able to make their own gang sheet with the stock design tool?
Hi, Customer can do it. You can see the demo here: https://teespace.harutheme.com/product-category/design-online/ . Please click on Cutomize button. How to setup design online product please read section 19.3 in the document: https://document.harutheme.com/teespace/ . Hope this helps!
I bought your theme. Set-up was smooth, however logo won’t change. I tried clearing and purging cache but nothing.
Submitted the small issue to support.
Hi. If you want to say about the Logo of site please notice have 4 Logos and you need to change all of them. If you want to say about Categories Logo from haru Icon Box icon, we have already replied in this topic: https://harutheme.com/forums/topic/unable-to-replace-stock-logo/ . Regards!
I am developing the theme using xampp localhost but the homepage and everypage is broken ….what is the way forward?
Hi, Thanks for contacting us about our product! In this case you can try LocalWP for localhost: https://localwp.com/ . Regards!
thanks will check it out
Thanks for your feedback! Here is the document: https://document.harutheme.com/teespace/ and support forum: https://harutheme.com/forums/forum/themes-support/teespace/ . Regards!
We’re using the “TeeSpace – Print Shop & Custom T-shirt Designer” WordPress theme, and we’ve found that the “Haru TeeSpace” plugin is causing a conflict on the Add New Product page in the backend. Once the plugin is deactivated, we’re able to add and update products without any issues. All themes and plugins are up to date.
Here are the issues we’re encountering with the plugin active:
Unable to switch between Visual and Code view in the product description editor. Screenshot: https://prnt.sc/L1JTn1o_P7vm
The theme’s product meta box is displaying outside the product data tabs. Screenshot: https://prnt.sc/b_hKYSnzbI1U
We’re unable to create or edit variations. Screenshot: https://prnt.sc/dXAH5QMUjp5b
Please let us know if you need any further details.
Hi, Thanks for contacting us and choosing our product! Please update theme & plugins to the latest version by following this topic: https://harutheme.com/forums/topic/how-to-update-wordpress-theme-via-admin-dashboard/ or https://harutheme.com/forums/topic/how-to-update-wordpress-theme/ . If it still doesn’t work, please create a topic support on the forum or send us an email to harutheme@gmail.com . Regards!
Hello, is there any way how to change button corners from square to round? Thank you
Hi, Thanks for contacting us and choosing our product! First of all your support time has been expired 1 year ago: https://prnt.sc/pOExLnI0bgU_ and you need to renew it to continue to get support: https://harutheme.com/forums/topic/how-to-renew-your-support-on-envato/ . About this issue please update theme to the latest version then you can go to Theme Options -> Appearance -> SCSS Variables to change Border radius element: https://prnt.sc/iXO_gloF2UCh . You need to enable SCSS Compiler before Save Changes. Hope this helps! Regards!
Hi. Nice looking theme. Big question though: What is the exact process of importing my own product mockups? Say for example – I wanted to sell “quotes” printed on a variety of my own materials (plaques, different-sized sheets of metals, etc)
Hi, Thanks for contacting us and choosing our product. If you want to say about design online features: https://teespace.harutheme.com/product-category/design-online/ you can see quick steps in section 19.3 of the document: https://document.harutheme.com/teespace/ . If you need Variable Product you can use this: https://teespace.harutheme.com/product/pullover-hoodie-sweatshirt/ and read section 19.2 to setup. We don’t really understand your question. Will you use design online feature or import your product for Variable Product layout only? Our theme doesn’t control process of product import. You can use an extra plugin to do this action. Regards!
Hi, is conditional logic available for extra product options in your theme?
If there is no conditional logic available, tell me can I add few wpcpo-wrappers (toggle wrappers) in one product, like this one in your demo for extra product options: https://teespace.harutheme.com/studio/product/product-price-by-options-toggle/
Hi, Thanks for contacting us about our product! Currently in our theme included this plugin: https://wordpress.org/plugins/wpc-product-options/ and it doesn’t have show/hide logic. However our theme base with WooCommerce and you can use any plugin that have this feature with our theme. Regards!
Hello, Design part or T-shirt customization I want ask you if When user select product he will be redirected to customization page where he can add logo, text and others feature, when adding feature price should change dynamically with features and quantity, user can save design and he will be able to ordre sample first or ordre full quantity at the end let user create account if not registered yet
The user must be be able to add the logo and text as well as other options on the following locations: front t-shirt, back t-shirt, shoulder t-shirt, fronted pocket,…
Thank you
Hi, Thanks for contacting us about our product! Currently designer tool plugin in our theme doesn’t enough features you want. And customize it will need too much time. So in this case we suggest to use our theme and you can buy 3rd plugin like Fancy Product Designer and use it with our theme. We have some customers using this plugin with our theme. Regards!
Can you please add a dedicated mobile homepage like martfury theme.
Hi, Thanks for contacting us and choosing our product! Currently we don’t have dedicated mobile homepage . However Homepage built with Elementor and you can easily to choose the elements show/hide on the mobile. We’ll notice about your suggestion and will research about it. Regards!
