Discussion on Ohio - Creative Elementor and WooCommerce WordPress Theme

Discussion on Ohio - Creative Elementor and WooCommerce WordPress Theme

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Hello Sir,

I am being referred by one of my friends.

I have to tell you, it is a good theme and has potential, but I have not used it yet.

I mainly work as a web developer. This theme is great. What I am looking for is a Learning Management System. I know it already has WooCommerce.

I will buy this theme. Can you please add this system in an upcoming big update? It is really needed, and this feature is highly demanded & screaming for this feature.

It will skyrocket your sales.

Regards,

Hi,

We appreciate you reaching out.

Thanks for your suggestion. We’ve added it to our roadmap to explore for future updates. While we can’t guarantee that every request will be implemented, we really appreciate the feedback.

Sincerely,
The Colabrio Team

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My brother Your theme is good nut not well structured at all The SEO and also Page Speed Insights showing very bad uses of code structure.

II am wanting to buy around 5 copy for my clients, Can you pleas Fix this issue on Page speed insights and make it Core Web Vitals Assessment : Ready

Hi,

We appreciate you reaching out.

We’ve been trying to showcase as many features as possible in our demos. As a result, some pages may contain extra code that impacts Google PageSpeed Insights scores.

Every website is unique, and depending on content usage, its performance might vary. There are optimization techniques available to improve performance once your specific site is developed.

Sincerely,
The Colabrio Team

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Hi, i would like to get an instructions of how to “add background decorative text to the footer” as a new feature according to the latest 3.6.4 patch release notes

You are right, there was an issue with the option visibility condition. We have already fixed it and uploaded the fixed version to ThemeForest. Please try to log in to ThemeForest and download the latest archive.

Sincerely,
The Colabrio Team

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Previously, I always updated the Ohio theme using standard methods. I use the customized ohio theme child theme.

Please clarify: - What steps should I take to install the downloaded archive with the fixed theme files from themeforest? - Will my child theme settings and general theme settings be affected after this update? - When can I expect the theme to get update, probably should I wait for the update and do it using the standard method…

Thank you!

You should download the latest archive from TF and upload the ohio.zip file via the Appearance > Themes menu in WordPress. We are currently working on a new update, so you can also wait for the release if you prefer not to update the theme manually.

Sincerely,
The Colabrio Team

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Hello,

I installed the theme for the first time and completed the license verification, but I’m now getting an error when trying to activate it through Theme Connect Activate in WordPress.

Authorized Domains: thesaintdoll.mycafe24.com thesaintdollmaison.com

Please check this issue and get back to me with a solution.

Thank you.

Hi,

We appreciate you reaching out.

Please ​submit a ticket with your inquiry at our help center, and our team will gladly assist you.

Sincerely,
The Colabrio Team

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Hello, I have a problem with the homepage header design right after i have updated the theme and elementor versions. The problem is that i am using a header with left sidebar menu. I have a header big sized video and the header is somekind transparent so the video have a nice effect on the header. This is like on your demo website called : Digital Studio. But also i have noticed it, that in your showcase of the demos here : https://preview.themeforest.net/item/ohio-creative-wordpress-theme/full_screen_preview/25193838 The thumbnail of the demo shows exactly what it was on my website and when i have updated it the header now is not transparent so can’t show the video in full width. After i click to open your demo i see that the problem there is the same. The header has a background colour.

Thanks, we’ve already applied the fix.

Please check your inbox.

Thank you!

You are Welcome!

Is there a way to translate the header CTA and its link? I’ve tried everything, and there’s no option from the dashboard.

Hi,

Thanks for getting in touch with us.

What plugin are you using? You should set the CTA button value for each language separately in your Theme Settings.

Sincerely,
The Colabrio Team

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I was actually interested in looking at what the theme had to offer but unfortunately was bombarded with a popup every new page. Clicking “no I’m not interested” does nothing.

Hi,

We appreciate you reaching out.

Each of our demo templates is a separate WordPress installation and functions as a standalone website. This is why the “close popup” cookies only work for that specific demo. We understand this might be slightly annoying, but you won’t experience this issue on your own site.

Sincerely,
The Colabrio Team

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Hello Support Team,

I hope you’re doing well.

I’m reaching out regarding a template I previously purchased. I have already built and launched the website using this template. However, after it went live, I received some feedback from users that the website feels quite heavy and slow to load.

I’d like to ask if this behavior could be related to the template itself, and if there are any known performance-related considerations or recommendations I should be aware of.

For your information, I have already optimized all assets (images, scripts, and styles) to the best of my knowledge, but the loading performance issue still occurs.

I understand that my support period has expired, but I would truly appreciate it if you could kindly share any guidance, suggestions, or direction on how to improve the performance. Any help would be very valuable for me.

Thank you very much for your time and support.

Best regards, Pandu Arif

Hi,

Thanks for getting in touch with us.

Please send us a personal message and share the site’s URL, so that we will be able to check it.

Sincerely,
The Colabrio Team

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Hi Colabrio Team,

Thank you for your reply. I’ve sent you a private message with the website URL as requested.

Looking forward to your feedback.

Best regards, Pandu Arif

Thanks. Please check your inbox.

Sincerely,
The Colabrio Team

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Hi

I’m going to buy this theme, which I find very good looking. My question is, since the last upate was in July, were since then plugins bundled updated? How it works? Sencond question – do the elementor and wpbakery versions look exactly the same? Or maybe it’s the same but compatible with both? What plugin do you suggest in terms of appearance and web speed? Thanks in advance.

Best regards Marcin

Hi,

We appreciate you reaching out.

Our most recent update was released a week ago, and you can find the full changelog here:
https://docs.clbthemes.com/ohio/release-notes/

Yes, we’ve worked hard to ensure the WPBakery and Elementor demos are as consistent as possible.

We use W3 Total Cache to optimize our demo websites, more information can be found here:
https://docs.clbthemes.com/ohio/tips-tricks/#optimizing

Sincerely,
The Colabrio Team

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How come we cannot import demos with elementor anymore? It only shows WPBakery as an option. Really weird since I’ve been using the theme with elementor for close a year now..

*Update – I had to update the plugins. Problem resolved!

Hi,

Thanks for getting in touch with us.

Glad to hear that you were able to solve the issue.

Sincerely,
The Colabrio Team

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jbbman Purchased

Have you helped other partners overcome the issue with the theme not being supported by Php8.0 or greater? We are stuck at 7.433 and can not get the site to work after updating to any 8.X level including 8.0. Any chance that there will be support for this for a site from some time ago? we love this theme and don’t want to abandon.

Hi,

Thanks for getting in touch with us.

We support PHP 8+, and our demo websites are all running on 8.4:
https://tppr.me/Rz4ivL

Could you specify what issues you have?

Sincerely,
The Colabrio Team

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videoed

videoed Purchased

Hi, i I purchased the theme but dont allow to uodate bakery and ACF plugins

Hi,

Thanks for getting in touch with us.

Try to delete and then install from scratch the plugins from the Appearance > Install Plugins menu to get the latest versions directly from our server.

Sincerely,
The Colabrio Team

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Live preview is not working on your side.

Hi,

We appreciate you reaching out.

Our site was down for maintenance, and it should be live again now.

Sincerely,
The Colabrio Team

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Diogopm

Diogopm Purchased

After another update, blog posts width don’t follow the rules of the theme. Every updated there’s always something wrong that needs changed. I have 13 licenses of this theme and every single update is a huge nightmare.

A single update changes the entire layout, it’s almost like this theme is being build by chatgpt full of bug on every release.

Diogopm

Diogopm Purchased

As a note, the error is in “max-width: var(—clb-container-post-width);”. I will fix it manually, but I am now done with this theme.

Ps, I already fixed it with adding my own code, no need to assistance. But if you sell a product, or in this case update one, you should take a few minutes to see if there are any HUGE bugs in the code.

Hi,

Thanks for getting in touch with us.

Previously, the width of the single post’s container was set in the theme’s styles, and there was no way to change it without custom CSS code. We’ve added a new option to set the single post’s container width via Theme Settings:
https://tppr.me/gx6gKc

Sincerely,
The Colabrio Team

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Hi ! How do I add a YouTube Shorts video as a featured video in my portfolio?

Hi,

We appreciate you reaching out.

Please ​submit a ticket with your inquiry at our help center, and our team will gladly assist you.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hello there,

First of all we love the theme, it’s so cool.

We wonder how the dark light mode button switcher is made on demo34, please can you tell us? We can’t find it anywhere.

Thank you

I’m sorry i explained it badly. I meant the switcher toggle dark light mode on footer, on the right side of the footer on the demo 34. We would like to have the same feature.

Thank you

Hi,

We appreciate you reaching out.

Please ​submit a ticket with your inquiry at our help center, and our team will gladly assist you.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hello, where can I adjust the spacing of the menu titles? They are too close to each other.

Hi,

Thanks for getting in touch with us.

From your WordPress dashboard, navigate to Theme Settings > Custom CSS & JS and use the code below: /*Code*/ .header:not(.-mobile):not(.header-5) .nav.with-multi-level-indicators .menu>.nav-item>a { padding: 0 16px; }

Feel free to change the “16px” to any CSS value.

Sincerely,
The Colabrio Team

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mobile UI does not read theme’s custom css even you try to use “Custom CSS for Mobile” section.

Its not related to my installations I guess. Let me explain so you can help others too.

Frontend should have read the “​Custom CSS”​ first, then “Custom CSS for Mobile”​ should have override it for Mobile, but no luck.

If you have not have that issue on your end, please let me know so I can create my own css and register it via child theme. ​

I fixed it. If you only use Custom CSS with media queries then you are ok.

Glad to hear that you already sorted it out.

Your theme is Good. I have a question. If I buy this theme, will it come with this landing page of yours https://ohio.clbthemes.com/ I like the landing page, Want to use it some element of it

Hi,

Thanks for getting in touch with us.

Yes, our home page is available as an Elementor demo template.

Sincerely,
The Colabrio Team

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Ent10x

Ent10x Purchased

Hi,

How do i move theme license to another site? I recently moved to another host, and changed domain names for my site.

also, in line with recent updates, i will be updating things to the latest version by creating a staging site. I believe i don’t need a separate license for staging site, let me know if thats correct assumption.

Thanks!

Hi,

Thanks for getting in touch with us.

To detach your license for use on another domain, please navigate to Ohio Theme > Dashboard > Registration within your WordPress admin panel, where you will find a Detach License button.

No WordPress dashboard access? Just send us a private message with your License Code.

Sincerely,
The Colabrio Team

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