64 comments found.
Hello, I need to add a full hero image or video on the home page (like a banner) but the image shouldnt be behind the menu. Thanks
Hi,
We have received your ticket. Please wait—our support team will respond to you as soon as possible.
If you have any further questions or concerns, please continue the conversation through the same ticket.
Thank you
The package could not be installed. The theme is missing the style.css stylesheet.
Hi ,
You are installing the wrong file please extract the zip and upload Sasico.zip https://pikathemes.site/docs/sasico/#/installation/download-themeAny other issues Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
Hi! I purchased this theme and have a question: would it be possible to share the designs in Figma? I’d like to customize the design in Figma and then deploy it online using your theme.
I’m using the Dark Multipage Help Desk demo.
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
Buenos dias, Hay un error en la programación del menú en la versión mobile. Cuando haces click en un elemento principal que tiene enlace pero tiene subelementos, solo hace la función de desplegar los subelementos y queda inutilizable el elemento padre a su pagina destino. Si lo podéis arreglar… Realmente la función del click para que se despliegue la debería de llevar únicamente la flecha para desplegar Muchas gracias y un saludo!
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
Where can I find HTML only for this theme?
Hi,
We working on HTML version. Hopefully we release it before Jan end.
Thanks
I’m experiencing some issues with the theme. As soon as I try to edit the homepage (the other pages work fine) with the Elementor builder, I get an error message: 5.
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will send you the files.
Thanks
Can we add sections from other demos into a specific demo?
Hi,
Yes, you can add any section to any demo or page.
Thanks.
Changing the main color in styling doesn’t remove the pink gradient from the background. I have also updated the CSS colors. But still no change. Can you point me to the right direction please
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will send you the files.
Thanks
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will send you the files.
Thanks
Hi can u tell us that if i install your theme on subdomin does your license end or i can install this multiple times pls breif asap
Hi,
You can install the theme on a subdomain without any issue — for example, demo.yourdomain.com. This does not affect your license.
One Regular License = One End Product / One Live Website
But if you want to use it on multiple different domains, then you will need separate licenses.
If you need any help with installation or setup, feel free to contact us anytime. We’re always here to assist you!
Thanks!
Hi we would like to know if you have a fix for the menu loading really weird when you have the preloader turned off? We dont want a preloader on but there seems to be a loading issue with the header. Please get back to me asap thanks!
Hi, We received your ticket. You will get reply soon.
Thanks
Hello, is the demo you were using to preview the demos in the template?
Hi there,
Thanks for your interest in Sasico – SaaS & Tech Startup WordPress Theme!
Yes, the live preview you see on ThemeForest is the actual demo included with the theme. After you install the theme and import the demo content, your website will look exactly like the preview.
If you need help with installation or demo import, feel free to let us know — we’re happy to assist!
Thanks
No, I mean, is the template you use to preview the demos in the template files or not?
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will send you the files.
Thanks
Hi!
I’m having some issues with the mobile styling on our website, you can see it under features and the solutions, any idea what can fix it?
https://qreply-wordpress.fly.dev/Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
Can this theme be used in multiple websites? or does it comes with purchase code? Limiting to one website only?
Hi,
Yes, you will need 1 license per website. The theme also includes a purchase code, which is required for verification and support — so it’s limited to one website per license.
Right now the theme is available with a big discount, so this is the perfect time to buy it!.
Thanks
WHY BLOG PAGE LOOK LIKE THIS
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
Do I have to pay for Mailchimp subscription in order to make my “order your demo” form working properly?
Right now in builder there is this message above form “You need to configure your Mailchimp API key for this form to work properly.”
Hi,
You just need to add your Mailchimp API key for the form to work. No paid subscription is required — the API key is free.
Thanks
Please confirm Price is $19 or $29? The theme detail page shows limited time pricing of $19
Hi,
Sorry for the inconvenience. We updated the preview now. The original price is $29.
Thanks
Hey,
can you tell me where to find the correct template/css files to modify the top navigation buttons? i want to decrease the border-radius a bit so that look that round
kind regards and thanks for the demo/theme.
hans
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
why The demo import is taking too much time
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
The home page can not open by elementor
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team