60 comments found.
Hello, I’ve sent a message to support but have not received any confirmation email. I’ve waited one business day but have not received a reply. Is the support form working?
Thank you
I’ve received a reply.
Thank you.
hey hey, where can I change the background color in the hamburger menu after klick the menu. thx u a lot
and by the way, it is possible to put 500px in the social links? and maybe a field to put a link to any other website?
sry, I read the docs, but cannot find a solution. On the demo pages you can see the small red button on the right-hand side, where you can choose whether you want it dark or light. Where can I find the option to display it?
and one last question. in the settings for the fullscreen image header I have selected background image, uploaded an image, it is displayed on the website, but then the image is not visible in the options and I can’t change anything anymore, I only see the word background image
thx u a lot for help 
Please send us a mail by using our item support form.
HI, I am interested in purchasing this theme, I think it looks amazing. Question; are you able to change the logo that is displayed while loading the next page? Is it the same as the main logo?
Hi,
That is preloader logo and separate logo option available for that. It’s not connected with the main logo.
Thank You.
Thank you! So that means I can add my own logo?
Yes. You are able to change to all text and images.
Hi there I have been trying for a very ling time to hide the title text on the portfolio video BG title. I want video but with no text, nor tag/category links – they should be hidden. Could someone please let me know if there’s a quick option to hide please?
Hope to get a reply soon Have also reached out to support
Hello, firstly let me thank you for an awesome theme! I would like to embed a rev slider via the page settings (not with an elementor module). I hope to use a parallax function. However, the rev slider is not embedded. What am I missing? Can you please help me? Thanks
Hi,
Please send us a mail by using our item support form. Also send a video shoot about your issue.
https://themeforest.net/item/nui-portfolio-elementor-wordpress-theme/40791594/supportThank You.
Portfolio Filter is not working. I get portfolio filter enabled (In elementor – portfolio options ) but filter is not shown. What can i do repair that?
Please check your mail.
Thank you
Hi! I purchased your template, but I had a few questions. I submitted my questions in the support message box. I just wanted to confirm you received my questions. Thanks!
Please check your mail.
Hi, is it possible to change the duration of the preloader? It takes nearly 8 sec before the page is shown. A duration of – let’s say – 1 sec would be wonderful. Best regards!
Is it possible to add a search bar in addition to the filters in a portfolio?
Sorry, No.
Hello. How can I make a scroll link to an anchor or section within the same page? The preload animation seems to crash when clicking the link
Hi,
You need to use menu anchor as ”#section-id”.
If you want to use URL as “yoursiteurl.com/#section-id”, then you need to disable the preloader from the Nui Option.
Please use our item support for future support request.
Thank You.
hi, thank you for your wonderful job.
is there a way to disable the loading animation when navigating in the site (going from page to page etc)?
thanks!
resolved, thanks
Great, Let me know if you need any future help.
for some reason when i disable this loading animation, i have a page which uses nui portfolio grid and it never loads. any idea why?
Please send us a mail by using our item support form. Also share that page URL.
Good morning, Unfortunately I can no longer activate the license because I deleted the template without deactivating it first. Can you help me with that? Thank you!
Note for user emanuele34
You email address is unable to receive any mail.
WooCommerce? How welll does NUI support using WooCommerce? Is there a demo for this?
Sorry, WooCommerce version is not available..
How do you make the header on the home page with a video-header in the background behind the text, with a Vimeo video?
That is default page title. You can change title from here https://tinyurl.com/yv47jwoc
Thanks. It worked – However I can not make text in “stroke” format. Is this not available? Default code just changes it back to text again…
Please send us a mail by using our item support form https://themeforest.net/item/nui-portfolio-elementor-wordpress-theme/40791594/support
I would like to ask if it’s possible to “build” an one page sheet homepage. For example, if I can put “https://webredox.net/demo/wp/nui/contact/” below the “https://webredox.net/demo/wp/nui/portfolio-fullscreen-slider/?fbclid=IwAR1TRR9gSywMqztkWfZ5OOQS1E8k41y-M8n7Gs7JGOKyBJZEAX38zSWoL0E”
Hi,
Yes, you can add any element to that page.
Thank You.
hi is it possible to change colour ?
Yes, you can change colors.
On the Fullscreen Slider and Fullscreen Carousel portfolio items set with video auto-play on mobile and take over the screen – seems to be a bug. Can you disable video or auto-play on mobile? (Chrome and Safari – iPhone 13 Pro)
New update will be available very soon.
Please go to the Plugins option and update the Nui plugin.
Can the order of Portfolios be customized?
Please enable Drag & Drop post order from the Settings > Post order.
Hi, if Elementor pro is not included, how then will i create portfolios in this theme? Please explain.
You don’t need Elementor Pro for use Portfolios. Make sure you enable Elementor for the Portfolios.
