12793 comments found.
Hello, I would like to know if on this demo https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492
you can add 2-th sub-menus. Right now only I can see only Main Category and then 1st level Submenu. Can I have it like this Main Category->1st level Item (flyout)->2nd level item (as flyout like it is currently on the 1st level)?
I ment this demo – https://woodmart.xtemos.com/mega-electronics/
Hello,
Thank you for contacting us. If you want to use our “full-height” style for dropdowns (with the sidebar sticky navigation), it will work for the 1st level of dropdowns only. You can create multiple levels but these dropdowns will be only as simple lists and not full-height.
Kind Regards
Thank you for the information.
You are always welcome. Feel free to contact us if you have any further questions.
We Need Dynamic Content Support in Gutenberg Blocks
Please, this feature is very essential to build more powerful websites with this awesome theme.
I have requested this feature years ago (but for Elementor), when I inherited a client’s website built with the Woodmart theme.
This feature alone will get the theme more sales through me.
Thanks.
Hello,
Thank you very much for the feedback. We will review this and consider implementing it in our future updates.
Kind Regards
Recent updates have caused the WooCommerce badges (Yith, Better Badge, by WooCommerce, etc.) to stop displaying. These badges are disabled and do not appear in the theme.
After several tests, disabling the layout on individual products makes the badges work, but overall, Woodmart is still unable to display badges outside of the homepage, shop, product pages, etc.
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hello, I have an issue with the translation of some WooCommerce blocks in Elementor. I can see the translated “Product Categories” block on the admin side, assigned to “All Product Categories”, but it does not appear on the frontend. The same block is used on the Shop page, where it is visible. It worked fine before, but after the last update it disappeared. What could be the reason?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Thanks for the answer! I tried to create a post there, but unfortunately I can’t, since my support period has ended. However, I still believe this is a major issue and should be resolved even outside the support period, because it can affect many of your users. That’s why I’m writing here.
Could you please provide us with some screenshots so we can better understand the issue? We will try to reproduce it on our end.
Sure! Please check it:
Product archive template (admin): https://snipboard.io/i1ngeW.jpg
Frontend: https://snipboard.io/HhfsEj.jpg
Product archive in the main language (front): https://snipboard.io/mEWVgj.jpg – the admin view looks the same as in the second language.
The issue is that the categories widget is not showing in the second language.
Thank you for the screenshots. Please send us your admin access using the contact form on our profile page so we can check the configuration https://themeforest.net/user/xtemos
Thank you, message sent!
Hi, I wondering if is possible to add to cart a variable product on the product list, select the variable, and when you add to cart not going to product page, instead open te right cart sidebar?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hello, I have a running website with many products and product categories. Now I want to change the demo to another one. When I import another demo in staging mode, it removes product categories, pages, and so on. How to only change the homepage to another demo without any other changes? My current demo is dark (Hardware) and I want to change to a light demo (Mega Electronics
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Isn’t there a guide or documentation I can follow to do this? It seems to be a rather simple task. I just want to change demo without loosing my categories, products, pages and so on …
Prebuilt websites typically include all the pages, images, products, and posts. However, it’s often not possible to import the home page while retaining other content from a previous prebuilt website.
Please, can you make this theme compatible with the MasterStudy LMS plugin? When you first install the plugin on your website, it first shrinks the website’s width. Please make it compatible, please. It’s a top LMS plugin that ticks all the boxes.
Please make this possible as soon as possible. This is already a wonderful theme.
Thanks.
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Can you just test the plugin with the theme and make it compatible? I just started using the theme since I bought it a year ago. I didn’t even make use of my support that much till it expired. Just asked a few questions while testing then.
I do not need much technical support. I just want compatibility.
Thank you.
We will consider this as a feature request and will review this plugin compatibility in the future.
Hello, one pre-purchase question – are the translations you provide for the theme done by machine/AI, or are they done by an actual human? Just so I know how much I can rely on them.
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
They are made with specially trained AI models provided by the WPML team.
Kind Regards
Thank you.
You are always welcome. Feel free to contact us if you have any further questions.
I can’t change my container’s width or anything; nothing is showing there.
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Log out is not working and my account page is not editable or updataletable
Not able to logout
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Solved the issues another duplicate my account page was created after deleting everything is normal thanks for your wonderful theme god bless you guys
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Thanks alots for your wonderful service
Hey, I opened a support topic and really need help with this time-sensitive issue. If you could please review my topic, I’d appreciate it. Here’s the link to the topic: https://xtemos.com/forums/topic/product-categories-show-all-products/#post-700126
Hello,
Thank you for contacting us. We have answered your question on our support forum. Please continue the conversation there.
Kind Regards
Hi there, We want to connect ASWO EED EDI dropshipping in woodmart is this is possible in woodmart theme?
Here is our topic in theme support please check our message and reply us ASAP. Its urgent.
Hello,
Thank you for contacting us. We have answered your topic. Please continue the conversation there.
Kind Regards
Why is this class ”.logged-out” not working?
It seems it’s not included in the Theme.
Please add it.
Hello,
Could you please clarify where this class is coming from? There is no such class in our them’s code.
Kind Regards
These classes are provided by WordPress itself.
”.logged-in and .logged-out”.
Very useful to hide or display things on the frontend, based on whether the user is logged in or out.
But only the ”.logged-in” is working. I think that’s because the theme did not include them (call them).
There is no logged-out class in WordPress core. It adds logged-in only and it is supported but our theme as all the other core body classes.
Okay, I thought I had used that class somewhere before.
Alright, Thanks.
hi, its being 2 days since i have created a ticket about the filters being always open eventhough i have put the setting in woodmart to be closed. please see into it. ticket number is #699657
also is there a high cpu usage since the last update? i have also created a ticket.
Hello,
This bug has been fixed in our latest update. As for other questions you might have, please continue the conversation on our support forum.
Kind Regards
We need a “table of content” in Woodmart, please.
Hello,
Thank you for contacting us. We also invite you to share and discuss your ideas with others on our website here https://woodmart.canny.io/feature-requests
Kind Regards
Hello Xtemos Support Team,
I am experiencing a critical issue on my WoodMart website related to the product gallery and variation selection. My product image disappears whenever I select a variation (Size). This issue started recently — previously it worked fine.
After checking the browser console, I found this error:
Uncaught TypeError: Cannot read properties of null (reading ‘getAttribute’) at productImagesGallery.min.js
This error originates from the WoodMart script productImagesGallery.min.js, and it prevents the gallery from updating or restoring properly. Because of this, WooCommerce’s variation handler tries to update the gallery, fails, and the main image becomes blank.
Hello,
We have answered your topic on our support forum. Please continue the conversation there.
Kind Regards
Dear Xtemos Team,
I am writing to follow up on my recent request regarding the new large-scale “Books Marketplace” prebuilt website (with the cozy aesthetic and rounded corners).
I wanted to kindly ask if there is any chance that this design could be ready and released in December? It would be incredibly helpful for my project timeline to have it this month.
Thank you again for your amazing work on WoodMart!
Best regards, Hobiti
Please ❤️
Hello,
Thank you for your question. We would be delighted to implement all the feature requests in such a short time frame, but unfortunately, it’s not possible. We’ll consider your feedback, but we can’t guarantee that it will be implemented soon.
Kind Regards
Site is unusable after last wp upgade. It takes 20s to load. Even with the “Products navigation” option disabled. Setting up a prebuilt site is not working at all, it lags at 0% forever.
Hello,
Please update the theme to the latest version – 8.3.7. This bug has already been fixed.
Kind Regards
Hello i just installed and and choose gutenberg. How to switch to elementor afterwards oder WP bakery?
Possible? if not how to complete reset everything? DO i need to delete contetn stept by stept and remove all products etc?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
im trying to add video to my products but they do not display i have tried both youtube link or uploaded Mp4 from the gallery none seam to work.
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
