Hi there,

Thanks for contacting us.

We have not tested the plugin with our theme. Please let us know your requirements for the theme so that we can check and let you know.

Please share your details directly with us at support@wedesignthemes.com

Thank you.

Hi there,

Thanks for contacting us.

Sorry for the inconvenience you had with our theme.

Kindly reach us at support@wedesignthemes.com with some screenshots of your query and purchase code so that we can check and assist you with the solution as soon as possible.

Thank you

Hi there,

Thanks for contacting us. We have received and replied to your email. Kindly check and let us know. Thank you

there is nothing new please let me know what to do?

Hi there,

Thanks for your reply.

We have requested more details regarding your query. Kindly share some screenshots or a short video directly with us so that we can check and assist you with a solution.

Additionally, please confirm your purchase, as there is no buyer badge on your profile. Kindly share your purchase code or license certificate with us for further support.

For any further queries or concerns, please feel free to contact us directly at support@wedesignthemes.com. This will help us prioritize your request and ensure a faster response.

Thank you.

Hi there,

Please find the detailed steps below to manage the requested settings:

1. Add a Package to a Destination

Navigate to:
Dashboard → All Destinations → Edit any Destination
Please refer to this screen recording to add a package: https://screenrec.com/share/7MLZJkQ1Se

2. Display a Selected Package on the Homepage

Navigate to: Dashboard → Pages → Select the Home page → Edit with Elementor Select the required section and locate the Package Item IDs field. You can add the specific package ID there. Reference: https://screenrec.com/share/AXDc4PwEbW

3. Screenshot for Better Understanding

Kindly share a screenshot if you need more precise guidance.

4. Change the Homepage Newsletter Image

Navigate to: Dashboard → Elementor Templates → Select the Newsletter Template → Edit with Elementor Refer to this screen recording: https://screenrec.com/share/ZSLgd3Ykqm

5. Change Breadcrumbs Image

Please refer to this video tutorial: https://youtu.be/KGa4K6GHElo

6. Disable the Random Product Display on Homepage

Navigate to: Dashboard → Appearance → Customizer → LetsGo WooCommerce → Others Disable the option shown in this screen recording: https://screenrec.com/share/nrqMFYpQsJ

If you have any further queries, please feel free to contact us at support@wedesignthemes.com.

Thank you.

thank you i have just email you form me email nepalbrothers......@gmail.com, please reply in email

Hi there,

Thank you for contacting us. We have already replied to your email — kindly check and let us know.

Hi.,

We have replied to your email from support@wedesignthemes.com. Kindly check your inbox and continue your further queries in that email thread so we can review them and assist you promptly.

Thank you!

Hi there,

Thanks for contacting us.

We hope you’re asking about the breadcrumb image kindly refer to the following video to edit the breadcrumb.

Refer: https://www.youtube.com/watch?v=KGa4K6GHElo

If you’re not referring to this, please share some screenshots so that we can check and assist you with the solution.

Please share your query directly with us at support@wedesignthemes.com so that we can check and assist you with the solution as soon as possible. Thank you.

Hi.,

Kindly enable the Elementor editor for the “Package” post type so that you can edit the page in Elementor editor mode.

Please have a look: https://prnt.sc/WUmeMlHRZYUv

Thank you!

Hi there,

The Letgo theme is fully compatible with Elementor version 3.32.2. If you experience any issues, please don’t hesitate to reach out to us at support@wedesignthemes.com — our team will be happy to assist you.

Thank you

Hi there,

Kindly send your request to our support team, and we will provide you with the details of any available offers or discounts

For any further queries or concerns, please feel free to contact us directly at support@wedesignthemes.com. This will help us prioritize your request and ensure a faster response

Thank you!

Hi there,

Thank you for contacting us.

Yes, you can safely update Elementor to version 3.31.2 — the theme is fully compatible with this version.

Hi there,

We’ve tested the latest version of Elementor (v3.30.2) with our theme and can confirm that it’s fully compatible.

You can proceed with the update. If you encounter any issues or need assistance afterward, feel free to reach out—we’ll be happy to help

For any further queries or concerns, please feel free to send your request directly to us via email at support@wedesignthemes.com

Thank you!

Hi there.,

We sincerely apologize for the inconvenience. We have checked our records and found that we have already responded to your email. Kindly check your spam or junk folder, as it may have ended up there.

1) To set the featured image, kindly navigate to the destination tab in your WordPress dashboard, then click on the “Edit” option for the desired destination (Refer: https://prnt.sc/xQdxz3keio50 ). Select “Media – Images” and upload the featured images. After uploading your images, kindly click the icon on the destination image to set it as a featured image.

Please have a look: https://prnt.sc/NPTlBGc1t7TK

2) Kindly refer to the image below for instructions on how to change the ‘Browse Trip’ button text.

Please have a look: https://prnt.sc/V3poYD3RoO28 https://prnt.sc/P8XbUXX1o59v

Thank you!

Hi there,

Thanks for contacting us and showing interest in our theme.

We have resolved the 404 page issue on the destination. Kindly clear your browser cache and try again. If the issue still persists, please let us know.

Refer: https://wdtletsgo.wpengine.com/blog/wdt_packages/india-pilgrimage-tour/?aksdnjladnksa

Thank you.

Hi there,

Thanks for contacting us and for bringing this to our attention.

This appears to be a simple permalink issue, and we’re currently working on resolving it. We expect to have it fixed within the next hour, so please check back shortly.

Thank you for your patience and understanding.

Hi there,

Thank you for reaching out.

Please refer to our documentation here:

https://docs.wedesignthemes.com/letsgo-wp/

Our team is also working on expanding the documentation for more clarity.

For packages:

The package details are added/edited in the meta box values.

On the frontend, the package layout is editable with Elementor, and it pulls the package details from the meta box values.

Based on these meta box details, the data is displayed using the theme’s custom Elementor widget.

Here’s a reference screenshot: https://prnt.sc/hWZV-hsdQ5-G

If you need further assistance, feel free to contact us via email at support@wedesignthemes.com and we’ll be happy to guide you.

Thank you.

Hi there,

Thanks for contacting us.

Kindly open the page with Elementor > Navigate to the slider > Content > Carousel settings > Auto play > there you can enable the auto play as per your requirement.

Refer: https://prnt.sc/a88-8fVdvREH

If you have any further queries, please feel free to reach out to us at support@wedesigntech.com.

Thank you.

Hi there,

To edit the home carousel template:

Navigate to the dashboard > Templates > Saved templates > Slider temp

Please refer:

https://prnt.sc/UjjN53CWk7lm https://screenrec.com/share/RzJvIdYT73

For any further queries or concerns, please feel free to send your request directly to us via email at support@wedesignthemes.com.

This will allow us to prioritize your request and assist you more efficiently

Thank you!

I have sent credentials and also a screen record video to email support@wedesignthemes.com but havent received reply yet.

Hi there,

We’ve reviewed your query and have responded to your email. Kindly check your inbox and let us know if you need any further assistance

For any further queries or concerns, please feel free to send your request directly to us via email at support@wedesignthemes.com. This will allow us to prioritize your request and assist you more efficiently Thank you!

thank you for quickly resolving the issue, thanks I am good now

Hi there,

To edit the carousel template:

Navigate to the dashboard > Templates > Saved templates > Slider temp

Please refer:

https://prnt.sc/UjjN53CWk7lm https://screenrec.com/share/RzJvIdYT73

For any further queries or concerns, please feel free to send your request directly to us via email at support@wedesignthemes.com. This will allow us to prioritize your request and assist you more efficiently

Thank you!

the video is incomplete and unfortunately still unable to find carousel option, i tried to find it everywhere in all slider 1 temp #1 to 4

Hi there,

We’ve reviewed your query and have responded. Kindly take a moment to check our reply at your earliest convenience.

If you have any further questions or need additional assistance, feel free to let us know.

Thank you!