5 comments found.
I have sent ticket for refund, because this theme can not checkout make a tour payment, only pay later, that means nothing received when booking finished. If add payment gateway, must purchase at least one or more addons, everyone of each cost $59/year. Theme Useless to me. Theme description not mentioned this more cost. Please refund asap.
I have submited the Ticket #4531366 Regarding Website Layout is not coming properly after demo import
I need the similar design as shown in your demo but that is not coming all structure is damaged
Hi
I am still waiting for solution kindly check the ticket
I am still waiting for the solution
We responded to your message 19 hours ago. Please provide your website login details so that we could review the issue and fix it for you.
Hi, after installation many things not show but showing your demo on themeforest: 1. No menu show on any page 2. No foot or head show on any page 3. No avaibility price calendar 4. No prices of each tour Document not details about how to publish a tour, and no any video instruction. I tried many times still no one tour published successful, only same as examples on your download file, just a picture and top description. So please make a whole tour demo on download files, we can learn how to do it or a instruction video. Thanks
please open a support ticket https://layerdrops.ticksy.com/ Our support team will solve your issue.
Where can I find the support document?
It usually comes in the zipped theme folder, but not on this one.
Also, cannot leave tech support, the page/form does not work, no form submitted.
https://layerdrops.ticksy.com/You can open a support here https://layerdrops.ticksy.com/ If not working try in other category, It should work.
Very slow support response, been 3 days and still nothing.
6 days and still no response from support about my ticket.
Your guys get an F in Customer Support
Sorry to hear that, but we haven’t received any ticket from you in our support forum. Could you please share the link where you posted the ticket?
Layerdrops: Ticket Comment from Ashikur Rahman [Ticket #4527171]
I got a response after 7 days, and the response was “add proper size then it will show properly”.
No context of what or where to add proper size, just a short and terse response that makes no sense.
Hi, I want to buy your theme, but can you: 1. remove price label “per day”, just remaining number amount, because more than one day tours should show total cost not per day. 2. Move “Calendar Price” form to first row above “Overview”, it’s most important info for customer to view first. Thanks
You can remove the “Per Day” price label and add your own custom label, or display only the amount without any label. However, we need to clarify one thing first: Do you want to show both the per-day price and the total tour cost, or do you want to display only the total tour cost? Our theme provides options to set pricing as per day or per ticket. Additionally, the Calendar Price section can be moved to the top of the page, before the Overview section.
Hi, just installed, but no language option bar on every pages, how can change default language?
Please open a support ticket via support portal https://layerdrops.ticksy.com/ We will help you there
