12793 comments found.
I’m facing an issue with variation images not appearing in the product gallery by default.
On this product page: https://ragefightshop.com/product/boxing-glove/The variation images (color/size) only appear after selecting an option, but I would like all variation images to be displayed in the product gallery thumbnails under the main image by default, before any option is selected.
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.
Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hello, pre-purchase question. I’m planning to add subscription options to my site. Do you have any options or a plugin you recommend for that? If no, will SUMO subscription plugin be used /installed?
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
Our theme is compatible with most subscription plugins for WooCommerce. You can choose any and contact us if you face any compatibility issues.
Kind Regards
Now they are ordered alphabetically by chosen attribute values. How to custom reorder?
thanks
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hello! I want to set up email templates about price reductions on selected products, requesting product reviews. What hook or shortcode should I use to get the product from the order, who should I request a review for, or to get the product from the favorites list that has had a price reduction?
I use the WooCommerce Email Template Customizer plugin to set up email templates.
https://codecanyon.net/item/woocommerce-email-template-customizer/28656007=== UA ===
Добрий день! Я хочу налаштувати шаблони e-mail про зниження ціни на обрані товари, запит на відгук про товар. Який хук або шорткод використовувати, щоб отримати товар із замовлення, по я кому треба запросити відгук, або щоб отримати товар із списку обраного, на який зменшилася ціна?
Для налаштування шаблонів e-mail я використовую плагін WooCommerce Email Template Customizer.
https://codecanyon.net/item/woocommerce-email-template-customizer/28656007Hello,
This question pertains to customizations beyond the scope of our support service. The required hook is more relevant to WooCommerce than the theme itself. For assistance, we recommend referring to the WooCommerce documentation and source code.
Kind Regards
Hello! So, currently, WoodMart sends discount reminders and review reminders only in text e-mails without a specific product, the client does not see in the email which product is being discussed? The client must go to the website, to his personal account, to understand which product is on sale and which product he needs to leave a review about?
No, these emails contain related products so customers can open them directly from the email.
I’m ready to buy you theme. I plan to use the Mega Electronics template. Is there a one click import demo? Is it available in Dark Mode? If yes can i see it how it looks like?
Hi,
Thank you for reaching out to us and considering our WoodMart theme for your projects. We’re here to provide any information you need.
Yes, you can import the prebuilt website from the demo via the Dashboard in one click. There is no dark mode for our mega electronics demo.
Kind Regards
Hello,
SliderRev is 2 versions behind. Will this be updated soon?
Hello,
We have updated the plugin on our website. You should be able to update it via the Dashboard now. Let me know if it works.
Kind Regards
Hello, I need support. I paid a developer and he installed it. I have the 8.0.6 and it says that this version is high risk and I cannot update it.
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
hi – pre sales, ive looked through the demos and cant see any option to add information on the catrgory pages. Is it possible that when clicking on a category, there could be customizable section to add in text/images/elementor then the products underneath. each category page will display differnt section at the top of each one…. ) if that makes sense…
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
Yes, our theme have such abilities. You can see a few examples on the following pages
https://woodmart.xtemos.com/product-category/accessories/ https://woodmart.xtemos.com/pets/product-category/cats/treats-cats/ https://woodmart.xtemos.com/makeup/product-category/makeup/Kind Regards
No you dont understand so on the treats link, where the crunch, lickable cats are, can custom content go there?
Could you please send us some screenshots or examples so we can better understand what you mean?
whats best way of contact you to attach images?
You can send us an email via contact form here https://themeforest.net/user/xtemos
do you have email direct as i cant attach screen shots via that small form!
Send us a message, and then you will be able to attach screenshots after our reply.
In the WoodMart theme, when I add a subcategory under a top-level parent, I am unable to view it in the homepage categories section. Is there a limit of 8 items here? Where can I modify this setting?
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.
Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
When Elementor Pro is enabled, the WoodMart mini cart design is broken (buttons and layout change). When Elementor Pro is disabled, the mini cart displays correctly. This looks like a CSS conflict caused by Elementor Pro global styles.
Image with Elementor Pro enabled: https://d.top4top.io/p_3643pry1a1.png Image without Elementor Pro: https://e.top4top.io/p_3643us15j2.pngThank you.
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
How to edit HTML BLOCKS with Elementor? I don’t see the option to do so.
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.
Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hello, I’d like to disable the ‘slide-out’ or ‘accordion’ view for my product descriptions. I want the entire description to be rendered directly on the product page instead of requiring a click to open a side panel. Could you point me toward that specific option?
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.
Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hello,
Is there a way to enable “Buy Now” for just one product?
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Are you confused by the fact that an empty block with filters is displayed if no matching product was found? Instructions: Search -> type “sjdfhoin” -> see the result for this query
https://snipboard.io/9RhfjJ.jpgHello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Does woodmart use theme.json ?
Hello,
Thank you for contacting us. Yes, our theme uses theme.json file.
Kind Regards
Hi Thank you for the reply. does your theme also support Interactivity API ? Variable Fonts One file ? Tailwind CSS Variable System ? Conditional Assets “Smart Loading. ?
Interactivity API is a WordPress core feature that is not related to the theme itself. You can use it on your website if you have such requirements.
Variable Fonts One file – curently, our theme doesn’t use variable fonts.
Tailwind CSS Variable System – our theme is not based on Tailwind CSS framework.
Conditional Assets “Smart Loading” – all our CSS and JS files are loaded only in case they are used on the page.
Thanks
Compatible with Dokan?
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
Yes, our theme is fully compatible with the Dokan plugin.
Kind Regards
Hello WoodMart Support,
I purchased your theme and set up global Color and Size attributes with swatches, applied them to variable products, and enabled “Used for variations.” But on the product page, they still show as dropdowns instead of swatches.
Please assist to resolve this issue asap.
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
When i start to update the surface of my page with Elementor i get this message: Error Code: STATUS_BREAKPOINT
I tried to do it in different browser I tried to do it in Private browser I updated the theme, WP and plugins
What can i do more to solve it?
EDIT: I solved the problem myself, and I don’t want to bother you since I can’t delete the message from here. Thank you for this perfect theme
Hello,
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Kind Regards
Again i have same issue? I don’t understand the reason. Is it only me that having this problem. If yes, i will deactive all plugins to understand.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance
Continuous speed concerns irrespective of optimization suggestions as it has little impact. Despite several conversations/suggestions – I feel the theme still has lag and performance issues yet to be resolved!!
Also just tested a fresh install without demo content on Local. Slow page interaction while in Elementor, up to a minute while saving posts – unacceptable.
Please fix the slowness issue as site design is nice and theme is feature rich.
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.
Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
New update not shown wp bakery builder plugin .. Only shown elementor.. Wp bakery option removed or not?
Hello,
WPBakery is still supported. You should be able to install and activate it via WoodMart -> Plugins. Or simply activate it in Dashboard -> Plugins if it was installed previously.
Kind Regards
See this : https://snipboard.io/s1HJU0.jpg Not shown wp bakery plugin.
It seems like you selected Elementor during setup wizard. That is why you don’t see WPBakery there.Try to download it from your account on our website and install it manually via WordPress Dashboard -> Plugins. Here is a link where you can download the plugin https://xtemos.com/my-account/
Its done.. Issue solved thanks for fastest resolution
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.