20 comments found.
Good afternoon,
When I try to install the theme, I constantly get the error message “The link you followed has expired.” Could this be an error in the theme file?
Sincerely, Michelle
Hi there, This error is usually related to server upload or PHP limits on the hosting account and not an issue with the theme file itself. It commonly happens when the theme file size exceeds the allowed upload limit. Please send me your website login credentials, and I will take a look and resolve this for you as soon as possible. Thanks
Hi, I have two questions:
How can I register a new license?
All the widget links in the footer have disappeared. The widgets are still present in the backend, but they are not displaying on the site. Additionally, I’ve noticed some suspicious game links appearing in the dropped heading section. This might be due to malware, and I believe it’s time to update the theme to ensure everything is secure and functioning properly.
Please advise on the best course of action.
Best regards, Chris
Hi there, I just emailed you back. Thanks
Hi, how can I change the background color on the footer? font color on the footer? Thanks
Hi there, you can change the footer background color from Theme Options by going to Appearance > Theme Options > Footer tab. The Ridealong theme options panel includes various customization options, from colors to typography. Let me know if you have any other questions. Thanks!
Thanks for your technical support!
You’re welcome! I’m really glad I could help you out.
Hello, either the header, topper and footer are showing on my website after installing the theme and demo content. I also set the theme options dot header (ex, header logo) but they are not showing. Could you please check this for me and reply with a solution? Thanks!
https://parkprestigetransportation.comHi there,
Thank you for purchasing my theme, and I apologize for the delayed response. I just visited your website, but it appears to be in “Coming Soon” mode.
Please send me the login credentials for your website at dropletthemes@gmail.com, so I can take a look and assist you.
Have a great day!
Thanks.
I have already shared my login credentials with you via email, and I would appreciate it if you could look into the matter and help resolve the installation issue as soon as possible.
Hi there, The demo data has been successfully imported onto your website. Please take a look and let me know if you need any further assistance. Additionally, I recommend deleting any unused themes and plugins to improve your website’s performance.
Subject: Issue with Theme Installation
Dear DropletThemes Support Team,
I hope this email finds you well. I am reaching out because I am having trouble installing the theme I purchased from your website.
Despite following the installation instructions, I am encountering issues, and the theme is not installing correctly. I have tried [mention any steps you’ve taken, e.g., uploading via dashboard, using FTP, etc.], but I am still facing the same problem.
Could you please assist me in resolving this issue? If there are any troubleshooting steps or further information you require from my side, please let me know.
Thank you for your help. I look forward to your response.
Best regards, Hawk Motors
Hi there, Please send me the loign credientials of your website at dropletthemes@gmail.com Let me take a look at it and install and setup the demo data. Thanks
Hello i want to change the code related to the button in vehicle list “read more” is it possible ?
the main purpose is to have the button take you to another place to book
Hi there are you refering to the More Deails button below the Vehicle List Item. Thanks
Hi there, View More button is only for vehicle single page. It generat dynamic link which will link to the single vehicle page. If you would like to add third party link to the button I will suggest you to use imaegbox widget to create vehicle list and add button widget below each list to link it to third party page. Let me know if you have any other question. Have a nice day. Thanks
Hi guys,
When purchasing the theme, are the images and videos from the demo included? Can we use them, or do they need to be replaced?
Hi there, After purchasing the theme when you import demo data the images and videos importer with it. You can use them but they are copyrighted by their respected owners. These images are from Shutterstock. But if you really want ot credit the author you have to purchase them. Let me know if yo have any other question. Thanks
Thank you very much for the clarification.
Hi, is it possible to connect all fleet vehicles to WooCommerce?
Hi there, This can be achieve by using this plugin https://wordpress.org/plugins/cpt-woo-integration/. Let me know if you have any other question. Thanks
Why is adding a new vehicle so complicated for users?
Currently, users must first add a new vehicle in the WordPress editor and set the price. Then, they have to edit other information and images via Elementor. Why not consolidate all necessary sections onto a single page?
Hi there, It not about complication. The reason why the price needs to be set on WordPress editor because Vehicle price is being displayed in the vehicle list (grid) item. when you add it with elementor shortcode. And the vehicle page can be build with elementor. Let me know if you have any other question. Thanks
I understand what you did, and this is my question!
Here is all the necessary information about the cars: https://preview.themeforest.net/item/ridealong-car-rental-and-limousine-wordpress-theme/full_screen_preview/50559582.
Why not consolidate all the necessary sections onto a single WordPress page? When a user has 20 cars, is it impractical to add the cars in the current way?
This theme functionality/design was copied in silly way from this one: https://themeforest.net/item/luxedrive-limousine-and-car-rental-theme/45091526
We understand that many themes on ThemeForest share similarities due to the use of common PHP libraries that enhance theme functionalities. However, we want to assure you that our theme is specifically designed for vehicle businesses and possesses a unique design layout that sets it apart from other themes.
While there might be some overlapping functionalities with other themes, this does not imply that we have copied any functionality or design. Our theme has been carefully crafted to offer a distinct experience, and it has been approved by the ThemeForest Review Team, which ensures its originality and quality. I hope you understand it. Have a great day!
Where and how do I change the header image on the single vehicle page? Me editing on an example page of the theme.
Taking advantage, I made changes to one of the vehicle pages. I want to duplicate this page and make a new one for a new vehicle. How do I duplicate?
Hi there, You can change the header image from page titlebar meta options. Which can be found at the very bottom the page. There are different meta options to style and cofigure titlebar. To Duplicate page you can use page this plugin https://wordpress.org/plugins/duplicate-post/ to duplicate the existing page. Let me kow if you have any other question. Have a nice day. Thanks
Thanks for the plugin. After enabling it for the VEHICLES pages it worked. Sorry, but I couldn’t find where to change the vehicle header image. Can you send me a screenshot of where this option is specifically?
Vehicle Header Image can be edited and replaced from the vehicle page meta options. Meta options allows you to control specific page settings. These settings only effect on the current page your are working. These meta options can be found at the very bottom of the vehicle page. Please visit think link to see screenshot. https://ibb.co/zXXTK5F Let me know if you have anyother question. Thanks
Thx.
But the error continues. In this link the image indicating that this does not appear for me https://ibb.co/mqHctMY
I too sent an email to dropletthemes@gmail.com
Hi Samuel, I just emailed you back. Thanks
Hi, I returned the email again.
Hi Samuel, I emailed you hours ago. Did you get it? Thanks
hi, i bourght this theme a few days ago. now i installed wordpress, installed the required and some recommended plugins and wanted to import the demo files. the import failed for some reason. could you please have a look at the error log and tell me what i can do?
https://lema21.de/wp-content/uploads/2024/05/log_file_2024-05-06__13-58-27.txtthank you in advance Thomas / meilensteindigital
Hi there, May I ask which version of php is installed on your WordPress website. Sometimes this error happen due to not having proper configurations on the server. Please try to import demod data agian. Otherwise you can send me yor website credientials at our email dropletthemes@gmail.com I will install and setup the demod data for you. Have a nice day. Thanks
i have php 8.0 installed. when i try to install the demo data again will there be doubled content after that?
Ok Good. Before importing demo data again please remove any content which were created at first import. Otherwise you can reset your WordPress by using this plugin. https://wordpress.org/plugins/wp-reset/ Let me know if you have any questions l. Thanks
reset and reinstalling demo content produced the same error. i have sent you login information for the site. thanks for helping
Hi there, where did you send the login information I have no received it. You can send info here dropletthemes@gmail.com Thanks
i’ve sent it to your email again.
—Downloaded files—
The import files for: Ridealong – Demo Importer were successfully downloaded!
Initial max execution time = 300
Files info:
Site URL = https://truthluxelimo.com
Data file = /home/u125863436/domains/truthluxelimo.com/public_html/wp-content/themes/ridealong/inc/admin/demo-importer/content/content.xml
Widget file = /home/u125863436/domains/truthluxelimo.com/public_html/wp-content/themes/ridealong/inc/admin/demo-importer/content/widgets.json
Customizer file = not defined!
Redux files:
ridealong_setting -> /home/u125863436/domains/truthluxelimo.com/public_html/wp-content/themes/ridealong/inc/admin/demo-importer/content/theme-settings.json
we got these error during demo data import
Sir we try many time to import full data but fail to import we change many internet with high up/down speed increase execution time – server time out increase each and every thing we try but same result please help out to import demo or send us demo file if possible
Hi rajaaliz, Please send me the login details of your website at dropletthemes@gmail.com. Let me import and setup the Demo data for you. Thanka
Hi Sir We purchased theme and upload it but when we import demo data we got an error
—Downloaded files—
The import files for: Ridealong – Demo Importer were successfully downloaded!
Initial max execution time = 300
Files info:
Site URL = https://truthluxelimo.com
Data file = /home/u125863436/domains/truthluxelimo.com/public_html/wp-content/themes/ridealong/ridealong/inc/admin/demo-importer/content/content.xml
Widget file = /home/u125863436/domains/truthluxelimo.com/public_html/wp-content/themes/ridealong/ridealong/inc/admin/demo-importer/content/widgets.json
Customizer file = not defined!
Redux files:
ridealong_setting -> /home/u125863436/domains/truthluxelimo.com/public_html/wp-content/themes/ridealong/ridealong/inc/admin/demo-importer/content/theme-settings.json
Our Purchase code is Item ID: 50559582
Item Purchase Code: 8c2ff37f-c0f6-4b55-9eb8-9c97b907ed5f
Purchase Date: 2024-02-29 22:06:05 UTC
Hi rajaaliz, Thank you very much for purchasing Ridealog WordPress Theme. I just viisted the website. Its not an error Its just a notice which said (Due ot improper server configuration some of the images and content are not being imported such as I can see the Homepage Banner first Image and other. Its also happen due to low internet connection.) Otherwise most of the demo data is now being imported. If you are not comfortable with the current demo import you can reset the WordPress Installation by using this plugin https://wordpress.org/plugins/wp-reset/ and try to import demo data again. Let me know if you have anyother question. Thanks
Hello, I would like to know if the theme includes membership features. For example, different levels of membership program, after becoming a member, different levels enjoy different discounts on car reservations
I look forward to your reply, thank you!
Hi yienli, This feature is not urrently available in the theme, Theme contain only simple pricing tables and booking form. The Membership feature can be achieved by using WooCommerce Membership Plugin. You can read more about the plugin here. https://woo.com/products/woocommerce-memberships/ Let me know if you have any other questions? Thanks
Good luck!
Congratulations GLWS 
Great Work,Congratulations GLWS
Congratulations nice work glws
pleaz i want to contact you if you can bro
Hi there, You can contact me via email: dropletthemes@gmail.com
