18 comments found.
Hi, there are many errors, the Posts Slider does not work, nor does the menu on mobile devices. It is not possible to submit a ticket on your support site, I am afraid I will request a refund.
Hello, thank you for contacting!
We’re sorry to hear that you’re experiencing this issue. There are no known problems with the theme that would cause such behavior, so the matter needs to be investigated on your end.
If you have registered on our site and have a valid support account, you can submit support tickets for assistance. To create a new account you need to proceed with a form on this page: https://cmsmasters.studio/create-a-new-account/
Support form submissions are sent to our third party Zendesk ticketing system which is really a secure one, and you can make a support request directly via Zendesk.
Please submit us a request with the link to your site and relevant WordPress and FTP credentials and our support agents will be happy to help.
Thank you!
Nor the MODE SWITCHER nor the custom CSS doesn’t work. since i refreshed the plugins. 1.0.5. and the CHILD them is still 1.0.2. Could you help me what tod do please.
https://debreciner.huHello, thank you for contacting!
Personal assistance is provided via the tickets system – please contact our support team at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress credentials so that we can investigate the problem you have from your end.
Thank you!
Hello good morning how can I delete the previous installations, since it was inserted by you: License limit for the number of domains reached
Hello, thank you for contacting!
Please note that the theme purchase code is allowed to be used on one single production installation, and optionally – one development installation. Before deleting the test site or reinstalling the theme there is a need to deactivate the license in Daily Bulettin -> License tab so that it can be reused.
Should you need to start over with your website in future – you can follow one of the following procedures:
1) Run a wp-reset plugin on your existing installation – this way your purchase activation will be preserved on this domain, but the installation will be clean https://wordpress.org/plugins/wp-reset/
2) Deactivate license on existing installation in your WordPress dashboard in Daily Bulettin -> License tab, and then activate it on another one.
Should you need our assistance with the license deactivation please submit us a request at https://cmsmasters.net/help-center/ and our support agents will gladly help you.
Thank you!
I don’t remember where it was installed can you delete it? Thanks
Hello!
Personal assistance is provided via the tickets system. Please submit us a request at https://cmsmasters.net/help-center/ and our support agents will take care of it.
Thank you!
Good morning how can I remove the Mode Switcher
Hello, thank you for contacting!
To remove the Mode Switcher please edit the Header template and remove the Mode Switcher widget.
We should note that personal assistance is provided via the tickets system. Should you have any other questions please submit us a request at https://cmsmasters.net/help-center/ and our support agents will take care of it.
Thank you!
The theme is very complicated and did not match our criteria at all.
We were finally unable to install the demo content, even if we did all the proposed steps.
We need to ask for a refund. How is that possible?
Thanks
Hello, thank you for contacting!
We’re upset to know that you’ve faced with difficulties during the demo content import and will gladly help you with it – just please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and specify the demo you’d prefer to replicate and our support agents will be happy to help.
We’re eager to help you get the best experience using the theme yet, if you decide that you would rather apply for a refund, you can do it at https://themeforest.net/refund_requests/new
Thank you!
SOS! We cannot install the demo content.
We tried everything and follow all instructions exactly as described!
Is it possible to grant you access and do the installation?
Please! This urgent!
Hello, thank you for contacting!
For correct demo content import please make sure that your server meets the requirements:
https://docs.cmsmasters.net/requirements/
https://elementor.com/help/requirements/
Besides in your WordPress dashboard proceed to the Tools > Site Health tab and make sure that all the recommended WordPress modules are enabled on your server. There shouldn’t be any critical issues in the Site Health Status as well.
We also highly recommend to import the demo content to a clean website and disable all third party plugins before import.
If your server settings before import have not matched the recommended requirements, then after changing the server settings, you need to deactivate the license (in Daily Bulletin > License tab), reset the site (you can use the WP Reset plugin), activate the theme and import the demo content.
Should you need our assistance with demo content import please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and specify the demo you’d prefer to replicate and our support agents will gladly help you.
Thank you!
I would like to express my appreciation for the exceptional work on the ‘Daily Bulletin’ theme. The visual aesthetics and innovative ideas integrated into the theme are truly commendable and align seamlessly with the vision I have for my project.
However, I have observed that the theme’s performance is notably heavy. Pages take an extended period to load, and it’s apparent that there is room for improvement in terms of optimization. The sluggish performance is adversely affecting both the user experience and the overall efficiency of the site, making it challenging for me to consider implementing it for my users.
I fully understand the complexities of developing robust themes, and I acknowledge the continuous efforts you invest in enhancing your products. In light of this, I would like to propose, if feasible, a dedicated focus on optimizing the performance of the ‘Daily Bulletin’ theme. Such enhancements would not only resonate with me but also with a vast audience, potentially attracting thousands of users. This optimization would undoubtedly elevate the perceived value of the theme.
I appreciate your attention to this matter and am confident that your commitment to improvement will lead to even greater success. Thank you for considering this suggestion.
Hello, thank you for contacting and for your interest in the theme!
We appreciate your feedback and your desire to make the theme better. The theme has optimized code and structure and website page speed is highly dependent on on-site optimization. To speed up the site loading we can recommend to choose a performance-optimized hosting solution, compress and optimize images, use an optimization/caching plugin such as W3 Total Cache, enable browser caching, use local fonts and minify the usage of animation effects.
The content on our demo site consists of different types of templates – footers, headers, section templates, besides we use different types of effects for more attractive appearance. Our demo site’s aim is to demonstrate the functionality this theme provides so the result you see for our demos is pretty much “raw” result, which can be improved for every site individually.
Should you have any questions please don’t hesitate to contact us at https://cmsmasters.net/help-center/ and our support agents will be happy to help.
Thank you!
I purchased the theme, but the demo doesn’t matter, could you help me?
Hello, thank you for contacting!
The easiest way to make your site look like our demo one is to import demo content using the step-by-step installation wizard (One-click Install): https://docs.cmsmasters.net/how-to-install-daily-bulletin-theme/
For correct theme installation and demo content import please make sure that your server meets the requirements:
https://docs.cmsmasters.net/requirements/
https://elementor.com/help/requirements/
Besides in your WordPress dashboard proceed to the Tools > Site Health tab and make sure that all the recommended WordPress modules are enabled on your server. There shouldn’t be any critical issues in the Site Health Status as well. We also highly recommend to import the demo content to a clean website and disable all third party plugins before import.
Should you have any questions or need our assistance please submit us a request at https://cmsmasters.net/help-center/ and our support agents will be happy to help.
Thank you!
Even if you follow the steps to the letter, the theme does not import: Content Import it is an unprofessional theme, I request a refund immediately. Thank you
Hello!
We’re upset to know that you’ve faced with difficulties and are ready to help you get the best experience using the theme – please contact us at https://cmsmasters.net/help-center/ and our support agents will gladly help you with demo content import.
We should note that questions concerning refunds are not processed through comments or the support system. You can file a request regarding refund using the form.
Thank you!
I just purchased this theme a few days ago. I would say the theme design/layout is very good that was what attracted me to purchase the theme. Setting it up is so difficult and it’s even hard to get the site to look like the demo you guys posted. After spending 4 good days on customizing it I decided to quit.
AND I WOULD LIKE A REFUND from the seller!
Please, for newcomers don’t buy this theme unless you have deep knowledge of Elementor and other stuff, and more importantly, the patience.
Hello, thank you for contacting!
We’re upset to hear such feedback, hundreds of customers now use our themes that are similar in functionality to this one and are based on the same framework, and most of them report they love the themes and find them easy in use and flexible.
The theme is Elementor based which means that the content can be edited using Elementor that is the leading website building platform for WordPress thanks to its powerful editing and site building tools. Elementor plugin documentation contains many text and video tutorials. There is also a huge number of other videos and text tutorials, for example this Guide For Beginners or this 10 Minutes video.
The easiest way to make your site look like our demo one is to import demo content using the step-by-step installation wizard (One-click Install) https://docs.cmsmasters.net/how-to-install-daily-bulletin-theme/
Questions concerning refunds are not processed through the support system. You can file a request regarding refund using the form.
Our support agents are always eager to help you get the best experience using the theme and answer any questions about the theme functioning and setup. You are always welcome to contact us at https://cmsmasters.net/help-center/ and we’ll be happy to help.
Thank you!
I have filed a request regarding my refund. So, when will i be expecting my refund?
Hello!
We have approved your refund request, it is sent to the Envato Help Team for processing. This usually takes three to five business days. We regret you didn’t get a chance to become one of our happy customers, yet we wish you the best luck with your project.
Thank you!
One Click is not working for demo content import. How can I import demo content manually?
Hello, thank you for contacting!
There is no option to import demo content manually, it should be done via Installation Wizard.
For correct demo content import please make sure that your server meets the requirements:
https://docs.cmsmasters.net/requirements/
https://elementor.com/help/requirements/
Besides in your WordPress dashboard proceed to the Tools > Site Health tab and make sure that all the recommended WordPress modules are enabled on your server. There shouldn’t be any critical issues in the Site Health Status as well.
If your server settings before import did not match the recommended ones, then after changing the server settings you need to deactivate the license (in Daily Bulletin > License), reset the site (you can use the WP Reset plugin), activate the theme and import the demo content. We also highly recommend you import the demo content to a clean website and disable all third party plugins before import.
Should you need our assistance with the demo content import please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
How to install the layout from Political Bulletin??? 5hours into this and still cannot look like the live preview
Hello, thank you for contacting!
After you have uploaded and activated your theme, an Installation Wizard will be launched. It will walk you through installation steps and key options. There are two paths you can follow – One-click Install and Manual Install and you can import content (dummy content, sidebars widgets, customizer settings) to completely re-create demo website on your installation. Please see this article about the theme installation and setup: https://docs.cmsmasters.net/how-to-install-daily-bulletin-theme/
For correct demo content import please make sure that your server meets the requirements:
https://docs.cmsmasters.net/requirements/
https://elementor.com/help/requirements/
Besides in your WordPress dashboard proceed to the Tools > Site Health tab and make sure that all the recommended WordPress modules are enabled on your server. There shouldn’t be any critical issues in the Site Health Status as well.
If your server settings before import did not match the recommended ones, then after changing the server settings you need to deactivate the license (in Daily Bulletin > License), reset the site (you can use the WP Reset plugin), activate the theme and import the demo content.
Should you need our assistance with the demo content import please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
Everyone including me has said how difficult it is to set up this theme. I thank you for allowing a refund, which gives me trust in you. But with all the comments saying the same, do you plan to make the system different so it’s easy to set up? I would give this another try if you changed it. Clearly at the moment there is a problem with the user interface and set up, to make this a success please take all of the comments as feedback and make important changes asap because the theme is actually so nice.
Hello, thank you for contacting!
Thank you for sharing your thoughts with us, we appreciate your desire to make the theme better. We are upset to hear that customers have found Daily Bulletin theme to be hard to use, as it is based on the same framework as all our new themes that are very similar in functionality to this one and are Elementor based. All the problems with the theme setup are not theme-related, they are caused by the limits set on the servers that have to be increased. Elementor Website Builder is a powerful plugin and to function correctly some requirements are required by the plugin itself. Besides the theme comes with CMSMasters Elementor addon plugin that provides you with an extended functionality and tools and also requires certain server settings.
We have added the link to the article about server requirements to the article about the theme installation and our support agents are surely happy to assist with the theme installation and setup.
Thank you!
Just purchased this theme a few days ago. I would say the theme design/layout is very good and this is why it attracted me to purchase. But, man, setting it up is so difficult and it’s even hard to get the site to look like the demo. After spending 10hrs on customizing it I decided to quit.
AND I WOULD LIKE A REFUND from the seller!
Don’t buy this theme unless you have deep knowledge of Elementor and other stuff, and more importantly, the patience.
Hello, thank you for contacting!
We’re upset to know that you’ve faced with difficulties during the theme setup. The easiest way to make your site look like our demo one is to import demo content using the step-by-step installation wizard (One-click Install): https://docs.cmsmasters.net/how-to-install-daily-bulletin-theme/
Our support agents are always ready to help with the theme setup and demo content import and will gladly answer all your questions about the theme functioning. Please submit us a request at https://cmsmasters.net/help-center/ and we’ll be happy to assist you.
Questions concerning refunds are not processed through the comments or tickets system – you can file a request regarding refund using the form.
Thank you!
By activating CMSMasters Elementor Addon all published content disappears. Without activating it you can create virtually nothing, With all due respect, you published this theme too early. Difficult to configure, very heavy with the required plugins activated
Hello, thank you for contacting!
There are no known problems with the theme functioning. The issue you have isn’t a typical one and there is a need to investigate it from your end. Please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
Reading the responses to the many complaints it would seem that this theme is suitable ONLY for those who own their own servers and NOT for those on shared servers. OK please advise before selling. This is the second theme I buy from your company, and it will be the second theme I throw in the bin
Hi again, we are upset to hear that you have faced with such issue during the theme setup but it is hard to say what is causing it without investigation from your end. The last support request that we can see from rightsreporter user account was made in 2017. We’re eager to help you get the best experience using the theme, could you please submit us a new request at https://cmsmasters.net/help-center/ and provide your WordPress and FTP credentials so that our support agents could help you with the theme setup?
Thank you!
Every time I’ve allowed someone into my wordpress to fix a theme I’ve ended up with a lot of trouble, so I don’t let anyone in. Simply don’t use the theme. If you fix the problems (or if and when) then I will use it. Thanks
Hello!
We’ll be happy to help you but we can’t do it without seeing the problem and investigating it from your end. The theme functions correctly with the latest WordPress version and Elementor plugin version. Theme installation and demo content import go smoothly from our end, we can’ t see any problems. As we can see at the moment the theme is activated on your site but demo content isn’t imported. We’ll gladly help you with it, just please contact our support team at https://cmsmasters.net/help-center/ and provide the relevant credentials (you can change them afterwards).
Thank you!
The website where your theme is activated is a test site (at least for now). Before changing the theme on the main site with thousands of visits, we test it and your theme has not passed the test so far.
Hello!
We’ll gladly investigate the issue you’ve faced with if you contact our support team at https://cmsmasters.net/help-center/ and provide us with the link to your site and relevant credentials as asked previously.
Thank you!
Hello, I just bought the template, and it is complicated to configure, and what I installed does not look like the templates published by you that’s why I would like my money back. Thanks
Hello, thank you for contacting!
We’re upset to hear that you’ve faced with difficulties during the theme setup. The easiest way to make your site look like our demo one is to import demo content using the step-by-step installation wizard (One-click Install): https://docs.cmsmasters.net/how-to-install-daily-bulletin-theme/
For correct theme functioning and demo content import please make sure that your server meets the requirements:
https://docs.cmsmasters.net/requirements/
https://elementor.com/help/requirements/
Besides in your WordPress dashboard proceed to the Tools > Site Health tab and make sure that all the recommended WordPress modules are enabled on your server. There shouldn’t be any critical issues in the Site Health Status as well.
We’re eager to help you get the best experience using the theme, please submit us a request at https://cmsmasters.net/help-center/ specify what design concept you’d prefer to use and provide the link to your site and WordPress credentials and our support agents will gladly help you with demo content import and answer all your questions about the theme setup.
Thank you!
Hello I am sending you all the access information so that you can install the template. I have already followed the steps, they are confusing. As for the requirements you should put them before one acquires the template not pass the link once acquired. Greetings.
Hello!
Your request is answered at the moment, please check your Inbox and Spam folders.
Thank you!
I have made the requested changes, but I still do not get the selected template. I modified the server parameters I deactivated and put back the license and when I want to go to the “theme settings” it takes me to the imported kit … I do not know how to use it, it is not explained in your docs. With these new modifications I sent them again mail to the support to see if they can solve it, but it is not easy to configure…
Hello!
Pleased to inform that our support agents have imported demo content on your site and your support request is answered, check please.
Thank you!
Hello, Yes, a correct support, was limited only to upload the template, which to this day after making me reset wordpress, I do not know how he reinstalled it, because it was not as indicated in the instructions I tried.
If I have to reinstall I do not know how to do it, I hope not resetting because posts are lost … and also you have to do a whole step complicated … Then the guides are not specific and not enough, the requirements should publish them, not say once purchased the template.
It does not make captures of the videos, that is to say the thumbnails. It is complicated the system to modify the template (Homepage), typographies, images, colors…. these modifications must be searched, not intuitive at all. I have been using templates for 11 years and this one is the most complex, It’s like asking for a refund. But I will wait. I will give them a vote of confidence…. to make everything simpler and add features that are worth using it.
For now not having to reset wordpres to install the template….
Hello!
Our support agents have successfully imported demo content on your site. The issue with the demo content import wasn’t theme-related but was caused by the fact that your server didn’t meet the requirements for the theme correct functioning. In the theme DOCS that are available online there is a link to the article about possible problems with the theme installation.
In order not to loose your posts you can export them so that they can be imported afterwards.
Daily Bulletin is Elementor based theme and all content customizations are done via Elementor plugin. Elementor documentation contains very detailed videos and text instructions on how to use the plugin.
Anyway you can always contact our support team and we’ll gladly answer your questions and help you with the theme setup if needed.
Thank you!
I am going to end the topic here, I do NOT recommend this template, for the same reasons as a buyer above and all the reasons I have already given. They released this template too early. Difficult to configure, very cumbersome with the necessary plugins enabled. Requirements not shown before purchasing the item. And referring everything to ELEMENTOR instead of having clear documentation of their own…. The support did what they could, I put all my will, but when an input template you have to ask for help to configure and to customize does NOT go .
https://ibb.co/mGSK8WpI hope they improve with the price of 69 dollars … it is expensive.
Hello!
Thank you for your feedback, we appreciate your desire to make the theme better. Our support agents are always ready to help you with the theme setup and answer your questions about the theme functioning, please don’t hesitate to contact us at https://cmsmasters.net/help-center/
Thank you!
I have already requested my refund.
Hello!
We have approved your refund request, it is sent to the Envato Help Team for processing. This usually takes three to five business days.
Thank you!
THANK YOU And good luck with the template!!
Hello! It gives me an error when installing the theme, it loads the demo content fine and leaves a messed up page with a critical error in wordpress, thanks
Hello, thank you for contacting!
There are no known issues with the theme installation and demo content import and it is difficult to recommend anything without seeing the problem and investigating it from your end. Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
Is there a video explanation of how to work on the template?? I find it very difficult
Hello, thank you for contacting!
Daily Bulletin is an Elementor based theme and you can edit content using Elementor plugin.
Elementor plugin documentation contains many text and video tutorials: https://elementor.com/academy/guides-and-tutorials/
There is also a huge number of other videos and text tutorials, for example this Guide For Beginners or this 10 Minutes video.
Here is the link to the DOCS where useful articles on the theme setup can be found.
Our support agents are always ready to help – should you have any questions please feel free to contact us at https://cmsmasters.net/help-center/
Thank you!
Is it possible you for you to add article labels? Labels would show before the article title, on the homepage etc and inside the article. Used for like “Live” “Sponsored” “UPDATED” etc?
Hello, thank you for contacting!
On our demo you can see labels like “Breaking News” or “For Subscribers” on the homepages and on the open posts. They are created as a custom taxonomy – Top Category, attached to posts. You can add as many labels as you need and style their displaying while editing Open Post template or Post Entry template.
Should you have any questions about the theme functioning please don’t hesitate to contact our support team at https://cmsmasters.net/help-center/
Thank you!
Thanks, is it possible to add like an icon GIF next to the labels? For example, a red flashing red dot icon that would be displayed next to a label called “LIVE” to show the article is a live blog etc? a lot of websites have this like The Guardian. Example https://ibb.co/fqnVsyN
Hello!
In the widget settings you can enable icon and add an icon from the library or upload svg.
Please feel free to contact us at https://cmsmasters.net/help-center/ if you have any other questions.
Thank you!
I am having problems already, I added politics theme, without dummy data but it seems I need to build the homepage etc all manually? Why is this? Where can I find the prebuilt page?
Hello!
The easiest way to make your site look like our demo one is to import demo content using the step-by-step installation wizard (One-click Install): https://docs.cmsmasters.net/how-to-install-daily-bulletin-theme/
Besides if the needed demo content hasn’t been set to be imported when the theme was installed it can be imported manually here.
For correct demo content import please make sure that your server meets the requirements:
https://docs.cmsmasters.net/requirements/
https://elementor.com/help/requirements/
Should you need our assistance with the demo content import we’ll gladly help you, please contact our support team at https://cmsmasters.net/help-center/ and provide the link to your site and WordPress credentials.
Thank you!
And how do we turn off the paywall? It’s something we do not want to have on. Thanks
Our site and server meets the requirements, even further than what is suggested but again, it’s still not plugging the actual homepage for politics. What’s even more annoying the manual step you shown, when going to Appearance, there is no theme set up setting, in the child theme or main theme. I’ve never known a theme to be so complicated to set up before? I appreciate this is new but it is well buggy. I’ve wasted a lot of time on this already. I am a server admin, and I have validated the requirements too. I’ve requested a refund because this whole setup does not want to work and I do not wish someone external accessing our site or dev production. Hope you can understand. Thanks
We are upset to hear you have faced with such issues during the theme setup. Please note that if you have chosen the Politics design after you imported the other design content, or in case you have chosen one-click installation without importing demo content the only way to import the content after that is to make the fresh installation.
To start over with your website you can run a WP Reset plugin – your purchase activation will be preserved on the domain but the installation will be clean. After that you’ll be able to run the demo import process once again but please make sure to check the “Import dummy content” checkbox.
After installing demo content your website should look like our demo with all pages, posts and images. In case if you don’t need the paid content on your website you can simply deactivate and uninstall the Paid Memberships Pro plugin.
We’re eager to help you get the best experience using the theme and our support agents are always ready to help – should you have any questions please feel free to contact us at https://cmsmasters.net/help-center/
Thank you!
