45 comments found.
Your Advanced Custom Fields Pro has now told me I need to purchase a new license?????
Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
When activating the child theme. I get the following error: 2026/01/13 19:03:55 [error] 363#363: *720032 FastCGI sent in stderr: “PHP message: PHP Warning: require_once(/var/www/gunshow.show/wp-content/themes/influencers-child/framework/widgets/site-information/widget.php): failed to open stream: No such file or directory in /var/www/gunshow.show/wp-content/themes/influencers/framework/widget-load.php on line 119PHP message: PHP Fatal error: require_once(): Failed opening required ’/var/www/gunshow.show/wp-content/themes/influencers-child/framework/widgets/site-information/widget.php’ (include_path=’.:/usr/share/php’) in /var/www/gunshow.show/wp-content/themes/influencers/framework/widget-load.php on line 119” while reading response header from upstream, client: 10.0.0.1, server: gunshow.show, request: “GET / HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php/php7.4-fpm.sock:”, host: “gunshow.show”
Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
Hi zusammen, mein Kunde möchte seinen Blog gern mehrsprachig betreiben. Ist das Theme wpml-kompatibel?
Yes. This theme is compatible with the WPML plugin.
Thanks for your quick answer. I’ll buy the theme.
hi. im planning a website that will have a few subdomains. can i use regular license for all subdomains.
Hi, Currently, according to Themeforest’s policy, one license can only be registered for one domain and one subdomain. If you want to use the theme for multiple subdomains, you must purchase separate licenses for those subdomains. Thanks.
Can’t install the plugin. The following message appears: Unpacking the package…
The theme is being installed…
The package could not be installed. The theme is missing the style.css stylesheet.
The theme installation has failed.
Theme is activated. But how can I specify which blog style I want? Same question for showreel.
Hi, We see you have installed the wrong theme file. Installing the influencer.zip file should resolve the issue immediately. If the problem remains unresolved then please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
How can i change the service loop and the video at the startpage?
Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
Hello, I have recently Purchased Theme and I am trying to import Demo content but It does not allow me Import Demo properly.
Please check phpinfo() and let me if Theme requirement is still pending https://eventravlog.com/index2.phpHi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
I have submitted ticket, please check
We have resolved the issue and discussed with you tomorrow. Please check your email.
installed the theme and imported demo content, when selecting to edit with element or it just hangs. I have element or pro license.
Hi, We see your hosting is having problems with memory_limit. Please update this parameter to 512M. and please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
i installed the theme in a staging environment and i’m getting this error “Try deleting your cookies. ERR_TOO_MANY_REDIRECTS” – please advise. Thank you.
I was able to reinstall and now i get this error “Broken Themes The following themes are installed but incomplete.
Name Description Influencers This theme failed to load properly and was paused within the admin back end.”
i also forgot to mention when i installed it the first time it wiped all existing content from my existing theme, when i went back to it all images and content are gone
also on home page 001 – i get this message “this results includes elementor pro animated headline widget – upgrade now to unlock it ….REMOVE
Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
Hello, I am having issues with the blog pagination and the “loop grip” pagintation. It does not work and give a 404 page error. It does not work the load on click or infinitive scroll either. Can you help me with that?
Hi, We have discussed with you via email. Please check your email. Thanks.
hi,i purchased your theme and i am facing few issues. first, the elementor pro is showing error message License Mismatch Your license key doesn’t match your current domain. This is most likely due to a change in the domain URL. Please deactivate the license and then reactivate it again. also, i am getting a message that theme files are outdated .. how can i get rid of this ? thanks
Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
Nice theme. We are intrested in buying your theme to create video collections. Let me ask is it compatible with subscription wordpress plugins like Armemeber plugin? So we can create sections only accessible to specific member level?
Thank you
Hi, yes our theme compatible with Armemeber plugin. Thank you 
Hi There,
I’ve been customising this theme and it’s been great but the only aspect i haven’t been able to change is the ‘Follow Me’ button in the menu. I can’t locate where this aspect of the menu can be changed. can you help me find it so i can launch this site?
Kind Regards Iain Purchase Code : 2bdba082-044c-47d4-918b-f71caf36d9f7
Hi, Please edit this section here. – https://prnt.sc/pE05np-lwlhC
- https://prnt.sc/huKQbMW6YBl7Hi There,
I just purchased this theme but upon installation i am getting a failure as the package does not include the style.ccs stylesheet.
can you please supply this file so that i can get started installing and customising this theme to my needs please.
Kind Regards Iain Cameron
Hi, We see you installed the wrong Theme folder. Please install the influencer.zip file If the problem is not solved then please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
Can influencers and brand owners register and then have a dashboard, or what? You can’t see any of that in the demo version. I want to create an influencer platform.
Hi, We see in this case you should use a plugin that supports user registration/login. Then you should assign permissions to these accounts Please refer to the plugins below. 1. User Registration & Role Management Ultimate Member (WordPress Plugin)
Allows custom registration forms for influencers & brands.
Assign different user roles (e.g., “Influencer,” “Brand”).
Custom profile fields & moderation.
ProfilePress (Website)
Advanced registration & login forms.
Role-based access control.
2. Frontend Dashboard for Users UsersWP (WordPress Plugin)
Provides customizable user profiles & dashboards.
Works well with GeoDirectory for location-based searches.
BuddyPress (WordPress Plugin)
Social networking features (if you want influencers & brands to interact).
User profiles & activity streams.
3. Marketplace / Connection Platform (For Brands & Influencers to Collaborate) HivePress (Website)
Free & lightweight marketplace plugin.
Supports listings (for influencers) & search filters (for brands).
WC Vendors (Website)
Turns WooCommerce into a multi-vendor marketplace.
Useful if influencers are “sellers” offering services.
Bookly Pro (Website)
If brands need to book influencers for campaigns.
4. Monetization (Optional) WooCommerce Paid Listings (WooCommerce Add-on)
Charge influencers or brands for premium profiles.
Paid Memberships Pro (WordPress Plugin)
Subscription-based access (e.g., brands pay to post campaigns).
5. Demo Check Since you mentioned the demo doesn’t show registration/dashboard, you may need to:
Install a staging site (using WP Staging) to test these plugins.
Use Theme My Login (Plugin) for a better login/registration UI.
I saw this theme and purchased it because of its rating BUT didn’t see the issues people had until after the fact. Instead of replying to people secretly, via a ticket, either update the theme so the demo import works like it should, or tell everyone what we need to do. This is insane.
Hi, We have discussed with you in the ticket. Please check ticket. Thanks.
Hello,
I like the theme but 99% of my traffic will be mobile based, where can i see a mobile phone demo of it?
Thanks Chris
Hi Chris, Could you please have a look this demo on your phone https://influencer.beplusthemes.com/ Thanks.
Hi! We are planning to bay your theme to use as a basis for an influencers news focused website.We have some presales questions ? -Is theme fully compatible with elementor (free version) -Will we be able to add post blocks , postlists, postsliders …to the demo via elementor ? -On the blogpage Can we alternate the three blogstyles shown on demo? Thanks in advance
Hi, The theme is built using Elementor, ensuring full compatibility. Additionally, it addresses all the issues you’ve mentioned. Thanks.
Hello,
This is my license: af0ebafe-3006-4bfc-ba6e-529269e0f38c
This is my website: https://hicari.io/
I can not see the hamburguer menu in mobile version, can you help me show it?
Thanks.
Hi, please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you soon!
We are facing license issue for certain plugins
Hi, could you please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you soon!
Hello, I can’t import the demo on my wp
Hi, We have discussed with you in the ticket. Please check ticket.
