37 comments found.
I recently purchased the theme . After downloading and reviewing it, I feel that it doesn’t fully match what I was expecting based on the demo and description.
While I appreciate the effort put into the theme, I found that the design and flexibility are not quite suitable for my specific needs and project requirements.
For this reason, I would kindly like to request a refund. I have not used the theme in any live project and will not be using it moving forward.
I truly appreciate your understanding and support, and I look forward to your response.
Thank you very much.
Hello,
Please open a refund request using the link below, and our team will review it carefully and process it accordingly. https://themeforest.net/refund_requests/newThank you for trying our theme!
Hello, how do I achieve the dropdown menu feature that shows posts in a menu category? The documentation doesn’t explain this. Thank you!
Hello,
We provide technical support only via our ticket system.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks a lot for your purchase!
Hello, question before purchase: First of all great job! The design, the functions, everything is on point. Considering mobile-first, will there be a floating button on the mobile version or some option like on the web version that users can view Contents, see reading time, etc.?
Hello,
The scroll button is displayed on mobile by default. The meta bar data, such as reading time and similar details, is hidden on mobile for better layout, but it can be easily enabled. Whenever you need this, you can contact our support team https://support.codesupply.co/support/submit-ticket/ and our agents will gladly help you enable it.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Hi! Can we expect the theme to keep evolving with new features over time, or is it considered a finished product where future changelog updates will mostly be minor fixes and small improvements?
Here are a few feature ideas that could significantly expand its capabilities and audience:
1. In the mobile version (where for many sites around 90% of traffic comes from phones), there is no table of contents. For long-form articles this is extremely useful – even a simple TOC opened via an icon-triggered popup would work great.
2. An option to place the TOC in the left sidebar on desktop.
3. Support for multi-author posts.
4. A company-oriented layout option in addition to the blog format – for example: homepage, services page, about page, individual service pages. This alone would greatly broaden the target audience.
5. A well-designed email subscription block styled to match the site – still very relevant and effective. Something more visual than the current homepage version: author photo, subheadline, short text, and a button with an icon.
6. A “most popular posts” section on the homepage.
7. Conversion-focused elements – such as popup prompts for newsletter subscriptions.
All of these are relatively lightweight features that don’t require heavy development, but together they would represent a meaningful upgrade, expand the use cases, and turn the theme into more than just a blog with nice typography.
Hello,
Thank you for your thoughtful suggestions and detailed feedback, we truly appreciate it.
The theme is actively maintained and will continue to evolve over time. Our updates include both improvements and new features when they align with the product vision and benefit the majority of users.
Your ideas are very valuable, especially regarding TOC improvements, multi-author support, and broader layout options. We’ve shared them with our product team for review and consideration in future updates.
Thanks again for taking the time to share this, it really helps us improve the theme.
is this amp ready?
Hello,
You can use the official AMP plugin for WordPress and enable Reader Mode: https://wordpress.org/plugins/amp/Thanks a lot for your interest in our theme!
Hi..
Official AMP is not working with your otherthemes specifically caards
Pages & Posts distorted can you chk and confirm as no demo pages avaiable with amp, it will better to integrate amp in theme so benificial to uses.
Caards theme support custom template for AMP, example: https://caards.codesupply.co/caards/2023/02/10/the-future-of-human-computer-interaction/amp/
I am really excited about this theme. I’ve used several from CodeSupply, but this one is the best. With relatively few steps, I achieved PageSpeed scores above 90 on my photo blog – without a caching plugin. The support is very good and fast anyway. Last night, I received a response within half an hour, even at 1 a.m. I felt bad that I had already gone to bed.
Hello!
very nice theme, congratulations!
Is it compatible with WooCommerce?
Hello,
WooCommerce is supported and will work smoothly with this theme. Please note, though, that the theme does not include custom styles or templates for WooCommerce, it uses the default plugin design.
Thanks a lot for your interest in our theme!
Thank you for this great theme! It’s exactly what I was looking for. I still have a few adjustments to make, but it looks great! https://thegoodstay.fr/ Plus, the support team is very responsive.
Hello,
Thank you for your kind feedback, we’re really glad the theme and our support met your expectations.
If you ever decide to share your experience as a review on the item page, it would be greatly appreciated and helpful for other users.
Best regards!
Happy New Year folks! I still think you should give the template one agency landingpage additionally, that would make it more versatile. It looks so good but this is useful.
One of the issues I had with prior codesupplyco themes was the fact the post type support (post and page) are hard-coded into the JS/react code for the page configuration options. This means when you register a bew custom post type, it does not inherit or work with the page layout options.
Is this issue resolved in this new theme?
Hello,
The theme is designed to be extensible and can be adapted to work with custom post types. Custom post type support, including layout options, can be added via WordPress hooks or filters. If a specific use case requires additional flexibility, the theme can be extended further by adding additional hooks when needed.
You are also welcome to contact our support team, our specialists will be happy to help you find the optimal solution: https://support.codesupply.co/support/submit-ticket/
Thanks a lot for using our theme!
Thanks for reply! I purchased the theme but it’s the same issue as before, you can see the exact line here:
if ('post' === csPanelsData.postType || 'page' === csPanelsData.postType) {
It’s hard-coded to only show the panels on the main WordPress post types, as the entire panel logic is wrapped in this code.
We provide technical support only via our ticket system.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Hi, I’ve installed Recap theme but I couldn’t activate theme, it gives “Failed to validate code due to an error, contact support.” error. How can I fix it?
Hello,
We provide technical support only via our ticket system.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks a lot for your purchase!
Hello CodeSupply Support Team,
I hope you are doing well.
I purchased the Recap – Modern Thematic Blog WordPress Theme a few weeks ago on ThemeForest.
I initially installed the theme on my WordPress site, but later removed it while reorganizing my setup. Now that I am trying to install and activate the theme again, I receive an error and the license cannot be activated.
I believe the license may still be registered from the previous installation. Could you please reset or release the license so I can activate it again on my site?
Thank you very much for your help.
PS: I already write you a email
Yajaira
Hello,
We provide technical support only via our ticket system.
Please try again to activate the license, if the issue persists, open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks a lot for your purchase!
Please, I need an answer regarding this problem: “Failed to validate code due to an error, contact support.” What a terrible experience I’m having! I just bought it and I already have a problem, and on top of that, they’re not responding.
Hello,
We provide technical support only via our ticket system.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks a lot for your purchase!
Hola necesito soporte, recién compro y me dice que la licencia no es válida
Please, I need an answer regarding this problem: “Failed to validate code due to an error, contact support.” What a terrible experience I’m having! I just bought it and I already have a problem, and on top of that, they’re not responding.
Hello,
We provide technical support only via our ticket system.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks a lot for your purchase!
PRE-SALE QUESTIONS: When will it be compatible with WordPress version 6.9? Is it possible to display ads? Is it compatible with ADVNANCED ADS plugin? Is there a way to see the admin area before purchasing so we can see and test it a bit?
Thank you!
Hello!
1. The theme is fully compatible with the WordPress version 6.9 and does not require any additional improvements in terms of compatibility.
2. Ads can be added anywhere on the site via the theme Settings > Additional Content.
3. We haven’t used this plugin with the theme before, so we’re unable to provide specific details about its compatibility.
4. There is no way to test the theme before purchasing, but you can view the demo site and theme documentation.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Great theme! But I checked the demo site and found a problem. “Classic List Mode” doesn’t work on mobile devices. In addition, the description images on the category pages are too small and inappropriate. I hope you can focus on the display effect of mobile devices such as mobile phones. When will the price be reduced? I will buy
Hello,
Thank you for your feedback.
We’ve reviewed all of our demo pages on mobile devices and did not notice any display issues. Everything appears to be working as intended and according to the design.
To better understand what you’re seeing, could you please share screenshots of both issues you mentioned:
- Classic List Mode on mobile.
- The description images on the category pages are too small.
Please also include the demo page URL.
We’ll be happy to take a closer look.
Pre-sale question: What translation plugin is this theme optimised for In other words, I need all my blog to be translated into 4 languages, and what plugin do you recommend. cheers
Hello,
Our theme is fully translatable and you can use any translation plugin, but we usually recommend using the very good free plugin Polylang. https://wordpress.org/plugins/polylang/
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Thank you
Hi! I’ve got an issue with the TOC (Table of Contents) for long-form articles. When the subheadings are of medium length and there are more than 8-10 of them, the TOC doesn’t fit on the screen vertically, and it looks overloaded. Is there a way to move it to the right sidebar together with the “reading time” option? That way, thanks to the extra width, it would fit more information.
Rewriting the headings to make them very short isn’t an option I’d like to consider.
Hello,
We provide technical support only via our ticket system.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks a lot for using our theme!
When will you release a fully Full-Site-Editing (FSE) theme?
Hello,
Starting work on an FSE theme is on our roadmap. Please stay tuned for our upcoming releases.
Thanks a lot for your interest in our themes!
will be waiting for your next BIG discount. I love it
Thanks! Great to hear that you love it. Keep an eye on our ThemeForest page for any future big offers.