95 comments found.
I was just reviewing everything, and I’m currently going through the blog section, as my client wants a comprehensive blog setup. While checking this, I noticed a bug on mobile On every blog page, and in every blog block/section, the Next Post and Previous Post buttons are appearing in the header. Screenshot reference: https://prnt.sc/zToe_kXsncv3 This seems to be a layout issue. I believe this is a bug and should be fixed.
And all the inner pages are same theme, no other different pages for different demo
I also have a follow-up question: Is there any LMS (Learning Management System) option compatible with this theme? Is there any plugin that works comfortably with this theme for implementing an LMS?
Waiting for your response.
With regards, Don
Hello,
I have fixed the issue on the demo site. Thank you for your feedback.
Regards,
CaseThemes Team
However, I would like to follow up on a question I previously asked, as I did not receive an answer to it. Is there any particular reason for that? I genuinely need clarity on this point.
Specifically, I would like to know whether there is any LMS plugin that is compatible with the theme at any level. If there is a reliable and well-supported LMS plugin that works comfortably with the theme, it would help me make a decision to proceed with purchasing it.
Also, I would like to share a suggestion regarding the overall e-commerce experience. When someone views it, it feels like a totally different place compared to the rest of the theme. The main theme layout and the comments layout look very different from the WooCommerce pages. Unfortunately, WooCommerce feels quite unattractive at the moment. It seems that not enough effort has been put into the CSS and design of the e-commerce and account pages.
Another point I would like to mention is that I am a regular purchaser on ThemeForest and Envato. In my professional circle, there are multiple clients and developers who work with themes regularly, and aesthetics play a very important role for us. That is why I am asking these questions.
If I buy this theme, I will not purchase just one license—I will buy multiple licenses and also recommend the theme to others. Therefore, I hope you will kindly take my points into consideration.
Thank you for your time and understanding.
Best regards,
BUYER BEWARE: The theme authors are engaged in faulty misrepresentations about their theme. The authors advertise “More Demos coming soon” and “New Demos are added regularly”. Here’s the catch…once you installed the theme on your site, you can no longer add the new “themes coming soon”.
In the words of the theme author in a support ticket on this issue: “You cannot add new demos if you have previously used our theme. You can only reinstall the demo data to get the latest demos. Alternatively, you can install the latest version on another site — that site will include all available demos for you. Then you just need to export the sections you want from the secondary site to your main site.”
Unlike every theme I’ve ever purchased on Envato in the past 15 years, the author ADMITS that new demos can’t be installed without creating and installing on a fresh site. Doesn’t say much about their licensing credentials either. Regardless, be aware of this major limitation.
Hello I’m trying to edit a Checkout Template using Jet Woo Builder from Crocoblock, but the structure on the editor is too limited, please take a look: https://prnt.sc/JHw_nX6gu6nm Could you help me to solve it? I need to launch today in a few hours. Thanks.
When I replace the theme for twenty five, the width issue is solved. Could you help me? Ty.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I’m wondering, are you planning to release an update soon?
Hi,
It’s available today.
Thanks
Sir, I don’t understand, is the new update date known?
I’ve updated to the latest package on ThemeForest and the options are now available: https://case.d.pr/i/wUBwE6
How to import elementor template without edit the website? Or add your blocks directly in elementor builder?
This is not available, you need to install demo data to edit the site. Thanks
Why is your new demo not available in the latest version of the theme?
Hi,
Are you sure you downloaded the latest version from ThemeForest?
Thanks
Pre-purchase question.
Please can you provide a link to the vector icon image used in the BrightHub logo for this theme? Or let me know if you designed it yourself?
Thanks,
Eddie
Hi,
The logo was designed by a designer.
Thanks
Thank you
Not purchased, just showing love!, Well done! Possibly the best theme ive seen on here for a very long time.
Suggestion,
You have added icons using hard-coded values. Changing the icon or resizing it in your theme is very tedious. My suggestion is to make this process easier. For example, it would be more convenient if icons could be added and resized directly through Elementor.
I will update the option to add icons. Thank you for your feedback.
I’m so glad I bought your theme. Thank you, it’s the best theme I’ve ever seen. I can’t stop giving you 5 stars. I hope there will be great updates in the future.
Thank you so much
Hello Sir,
I was just seeing your theme for a multiple project in Australia
Is there any slider here? Because I can’t see any sliding hero section anywhere, It’s needed
Also, one more important thing I saw: you mention support for WooCommerce, but what I see is a very bad design for WooCommerce, really. The time and effort you put on theme design, but on WooCommerce it is the other way around. Why?
Nowadays, you know how much WooCommerce is needed by clients.
Can you please make an adjustment to improve the WooCommerce design, aesthetic, and overall structure? Better implement product page design with Elementor.
And the Sign In and Sign Up sectionand pop up is also very old designed as well.
Otherwise, the theme is a bomb. Great job. And other do you design Totally Custom Theme From Scratch for Company , If so What is your Charges ??
Hi,
1. Currently, a slider is not available for the hero section.
2. Everything you see is available in the demo site. We’re not sure, but we’ll improve and add more versions in the future.
Thanks
Okk, So is slider is not available at all ?? Please Improve the Design of woocomerce pages & Sign Up sign in pop up, It’s must needed
do you design Totally Custom Theme From Scratch for Company , If so What is your Charges ??
We offer customized services for you, please check here:
https://casethemes.net/customization/Thanks
I would like to know how to change the layout colours. Because, like the AI-Powered Template, I want to update the page colours from purple to my colours, but it does not seem very easy.
Hi,
The options are available in Theme Options and widget configuration in Elementor. Additionally, if you want to change the colors in the images, we can share the Figma file with you.
Thanks
Yes some features are quite difficult to edit as the “layout” is not editable. Would like if you can send the Figma file please
Which exact section do you need to edit? can you send me screenshot?
Well there is a lot of sections
No problem, please create the ticket and we will assist you in making the changes section by section.
https://casethemes.ticksy.com/Please check my ticket #4535791 I need urgent responses please.
We will check and respond to your ticket. Thanks
Hello Sir,
I was just browsing your theme. The theme is good.
I wanted to check if there is any popup or subscribe/opt-in option with Rule or Click to Button Pop Up, because I am not seeing any of these in the demo.
Another important point: the desktop header is really well designed, but the mobile header is too ugly, Sir. Is there any option for a custom mobile header or a custom hamburger menu with a custom icon, etc.?
Please don’t get me wrong—the theme has so much potential.
If you can confirm these points, I will pull the trigger.
Hi,
1. The popup feature is available with a button widget, but a popup window with a registration form is not available. We can customize it to your liking.
2. The layout is fixed, you can edit the content in Theme Options. We are developing a mobile layout that can be built with Elementor and you will have it available in the upcoming version (in the next few weeks).
Thanks
Okk, thank you for your information, Sir. Overall, your theme is good.
The subscribe popup is normal, but it would be better if we could customize the popup using Elementor, similar to how Elementor Pro allows it. Just saying.
One other thing is code structure and page/code optimization is not good. For me, the best tool is https://www.debugbear.com. It is very good because you can actually see and fix things that are not optimized properly.
These are just my suggestions for a future update, because with a great theme, there also needs to be great and optimized code to match it.
Good luck.
If you have any feedback for me, please let me know.
One last question: I will be buying 5 copies. One is for testing now, and if everything goes well, I will buy the others. Do I need to buy separate licenses, or is there an option for a bundle/multi-site license?
Yes, when the pop-up window appears, you can edit the content with Elementor, which is available here:
https://case.d.pr/i/6XSwrZThank you for your suggestion, we will improve the theme further in the future.
You can purchase individual licenses. Please start with the first license and test the theme.
Hello, I just purchased this theme and I got this message when I tried to upload it to my WP:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
What is this about?
Thanks Ty
Also, it is asking for a purchase code and I have no idea where that is located.
Help me with this install/purchase code or refund my money. I get the different time zones, but I need my site up and running.
Immediate refund for this theme. Uploaded and it is absolutely not working. Send refund, now please. Thanks!
Hello,
Please make sure you have uploaded your theme file ( brighthub.zip )
It is possible that you have uploaded the full package. Unzip and you will see the theme file.
Thanks
I did. The theme is uploaded. I submitted a ticket with screenshots of the site loaded and it’s a jumbled mess.
Thanks for getting in touch! We’ll get you an answer shortly.
In the meantime, feel free to check out our Help Center resources for more help.
Kind regards,
Case-Themes Team
I have asked for a refund. I tried to work with this theme and I am not a fan. Please refund.
Why do you want a refund? Please let me know the reason.
Thanks
I just told you. I uploaded the theme and it’s not loading correctly. I sent screenshots to your support and haven’t heard a thing. The theme seems like is not compatible
I’ve removed it twice to see if I messed up but I got the same result. You guys take too long to fix this. My site is down waiting on you guys. It’s been two days.
You’re mistaken, the theme isn’t faulty. I’ve already instructed you on how to upload the theme correctly.
Hello, your team has installed the theme and it does look amazing, however, I need to change the page as the one that is default is not the one that I want to use. How do I do that? Again, this theme is amazing and is working properly. That’s why you get paid the big bucks
After you import demo data. You need to select the desired homepage here: Settings → Reading option in WordPress.
Thanks
Hello, I hope you’re doing well.
I’m struggling a bit and could use some guidance. There are so many pages, themes, and blocks that it’s difficult to understand how everything fits together.
When I go to the Brighthub tab at the top, I see multiple tabs and options, but I’m not sure how to actually “put the puzzle together.” For example:
There appear to be 21 header options. How do I select a specific header and apply it to a page?
I also see about 15 header layouts. How do I choose one and apply it to my home page, blog page, and make it universal across all pages?
Is there a way to link multiple pages or services to the main site?
Specifically, I’d like to use the SaaS company site as my main website, but also link or integrate additional service pages—such as the Help Desk and Chatbot pages—since I offer those services as well.
I hope this makes sense, and I appreciate any direction you can provide.
Thank you.
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Just looking at your theme, and one thing I must say: the theme is not very well optimized.
On Google PageSpeed Insights, it’s clearly visible that the page speed optimization is very poor. I understand that the theme looks good visually, but if I want to use it for any project, it must be well-coded and properly structured.
There are some serious backend issues that are preventing the theme from achieving a decent score on Google PageSpeed Insights—especially in terms of accessibility. Additionally, the performance is very slow on smartphones, and even on desktop, the speed is quite low. You can verify this yourself easily.
So this is my humble request: Please fix the backend problems that are affecting performance, accessibility, and overall optimization. If these issues are resolved, the theme would be much more usable for real-world projects.
Thank you for your valuable feedback. We will take it into consideration and optimize the site in future updates.
Hello,
I really like thetheme a lot. However, my main concern is that for most of my clients, they require a theme with deep integration with WooCommerce and a Learning Management System (LMS).
I understand that you do offer WooCommerce support, but at the moment it feels more like a default or basic or very much poor integration. I believe this will improve in next updates, but I wanted to ask:
Can you recommend any LMS (Learning Management System) that works organically and smoothly with your theme?
This is something that will definitely be required for us in the future. If there is an LMS that you have tested or officially verified to work well with your theme, that would be very helpful.
If this is confirmed from your side, I am confident that within the next 3–4 months I would purchase around 10–15 copies of your theme.
Looking forward to your response.
Best regards,
Any feedback Sir, Don’t ignore at least
Hello,
We don’t have plans to integrate an LMS, upgrading the WooCommerce interface will take time. I can’t confirm a specific timeline. Thank you for your interest in the theme.
Regards,
CaseThemes Team
This page has an infinite scrolling issue, on mobile it becomes even worse. The page starts scrolling continuously stuttering, and If you scroll on mobile, you will clearly understand what I mean.
Another concern:
Does it have good WooCommerce integration? Because when I checked the shop page, the styling looks very outdated compared to the theme’s overall design. The account pages also look old, unorganized, and visually inconsistent with the theme.
Do you have any plan to optimize or redesign these WooCommerce pages so they match the standard and visual quality of the theme?
Hello Sir, Any Feedback
Thank you, we will fix it now.
In a word, it’s a perfect theme. I’ve never seen such a good theme. Thank you very much.
I don’t see any of the new demos when I upgrade and Import Demos. Please advise.
Hi,
Did you install the theme with version 1.0.5?
Thanks
Yes. Hence the use of the word “upgrade”
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Can the header and footer sections be completely customized with Elementor?
I want to purchase this theme, but can I see the admin panel? I want to see if it’s the theme I’m looking for. Please email me the login details for the admin panel. If wp-admin is what I want, I will purchase it immediately.
Yes, the header and footer are both built entirely with Elementor.
FYI, the landing page for the demo’s is all scrambled.
Thank you
