314 comments found.
Unfortunately, the theme does not install properly and does not work with WordPress 6.9.1
The issue has been resolved. The Like plugin was incompatible with PHP version 8.
Hi there,
Thank you for the update.
We’re glad to hear that the issue has been resolved and that it was related to the Like plugin being incompatible with PHP 8. If you need any further assistance or encounter anything else, please feel free to let us know — we’re happy to help.
For any further queries or concerns, please feel free to contact us directly at support@wedesignthemes.com.
Thank you!
Also having the same issue as NatasaCy. DesignThemes Core Features Plugin is not updating, I have sent an email to support@wedesignthemes.com.
Hi there,
Thanks for contacting us.
We have sent you the updated plugin file. Kindly check and let us know.
Thank you.
Hello,
After updating the theme to the latest version, the plugin DesignThemes Core Features Plugin never gets updated to the latest version. No matter how many times or different ways I tried to update the plugin (even remove and re-install it), the version of the plugin remains 3.7 and never becomes 3.8.
After a lot of tries, eventually the site design breaks (some kind of incompatibility with WPBakery) and I have to restore a website backup.
Thank you.
Natasa
Hi there,
We apologize for the inconvenience caused
Kindly contact our support team, and we will assist you with this issue.
Please feel free to contact us directly at support@wedesignthemes.com.Thank you!
Hi!
I’m interested in building a website that covers multiple sports (basketball, football, soccer, baseball, etc.). Can Whistle – Sports Club WordPress theme support all these sports on one website, including fixtures, player profiles, and stats for each sport? Or is it mainly designed for a single sport? Thanks in advance!
Hi there,
Thank you for your interest in the Whistle – Sports Club WordPress Theme.
The theme is quite flexible and not limited to a single sport. You can definitely showcase multiple sports such as basketball, football, soccer, baseball, and more on the same website. It includes features like fixtures, player profiles, team details, and stats, and these can be organized by sport.
While the default demo may highlight a single sport for presentation purposes, the structure of the theme allows you to create separate sections or categories for each sport to manage them effectively.
If you have any further queries, please feel free to reach us.
Thank you.
I just bought the theme; but I can’t even create a support account. It tells me I’ve been blocked because of anti-spam
Hi there,
Thank you for contacting us.
We sincerely apologize for the inconvenience.
Kindly share your query along with your purchase code by emailing us directly at support@wedesignthemes.com.
Our support team will assist you promptly.
Thank you for your understanding, and we look forward to resolving this for you!
Bonjour,
j’ai contactez le support pour un problème liée au site mais je n’ai toujours pas eu de réponse concernant ma demande
Hi There.,
We apologize for the inconvenience. We have resolved your issue and replied to your email. Kindly check and let us know if you need any further assistance. We’re happy to help!
Thank you!
Hi,
I can’t register to you support site because IP protection. But I have small Issue on thumbnail hover on blog post page. When I hover the image appear that edit icon on the image even I’m not login. And when Image is clicked it go to blog post page not the article related to that image. Any solution?
Thanks
Hi.,
We regret that you are unable to register on our support site. To help us better understand the issue, please share a screenshot of the problem you mentioned. Additionally, kindly provide your site’s WordPress Admin and FTP login details directly at support@wedesignthemes.com so that we can investigate the issue and provide you with a solution.
Thank you for your cooperation!
Bonjour, je n’arrive pas à contactez l’assistance. je rencontre quelque problèmes avec le thème pouvez-vous m’aider s’il vous plaît. merci
Hi bilalb33,
Thank you for reaching out. I’m sorry to hear you’re having trouble contacting support. Could you please share more details about the issues you’re experiencing with the theme?
If you’re looking for technical assistance, please ensure you submit a support ticket through our dedicated support portal [ support@wedesignthemes.com ] with your purchase code. Our team will be happy to assist you promptly.
Looking forward to helping you resolve this!
Hello, thank you for your feedback I will send it to email
Hi.,
Thank you for your response! We will review your email and respond accordingly. Once you receive our reply, kindly let us know in the comment section as well.
Hi, I have inherited a client whose website is running Whistle 3.0 with WPBakery. I see that if I want to upgrade the theme and still use WPBakery, I need to use whistle-old.zip. Can you tell me whether WPBakery is still supported in the latest version 4.6 – does it also have whistle-old.zip? Or in the latest version 4.6 is only Visual Composer supported? In which case do I need to rebuild each page using Visual Composer? Thanks
Hi.,
Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.
Hola Hemos descargado el Demo del producto, pero este ha descargado las imágenes en muy baja resolución, requerimos que estás se descarguen en Alta Resolución, podrían por favor brindarnos las indicaciones para realizarlo. exedrasportech.co
Hi.,
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Image Purchase link : https://docs.wedesignthemes.com/image-link/whistle.txt
But we do provide gray images as placeholders for any image that is on our demo, so users can simply change them out for their own. Most of our demo images came from https://www.shutterstock.com/ or from https://www.bigstockphoto.com/
All image changes : https://www.wpbeginner.com/plugins/how-to-bulk-upload-wordpress-media-files-using-ftp/
Open Source Images :
https://unsplash.com/s/photos/sports https://unsplash.com/s/photos/fitness https://unsplash.com/s/photos/basketball https://unsplash.com/s/photos/gym https://unsplash.com/s/photos/footballAnyone else having issues with the cart counter in the header not updating? Or is it just me?
Hi Dgtlrose-Can,
Please follow the instructions in the attached image and add the code below to the functions.php file.
Refer: https://prnt.sc/4PtClbhYCJml
Code :
wp_enqueue_script('wc-cart-fragments');If you encounter any difficulties, please mail us your site (WP & FTP) log in credentials via the right-bottom form located at DesignThemes Support so that we can check the issue and let you know.
You can also send your request directly to us at this email: support@wedesignthemes.com.
Thank you!
Thanks very much for the quick response. The instructions were easy to follow and resolved my issue. Thank you.
I can’t get your support forum to allow me to create an account. Where in the settings do I put the Google Maps API code so I can use that Elementor widget? I’ve looked all over both the settings and the documentation and can’t find it anywhere. Thank you.
Hi.,
Thank you for contacting us.
1) Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
2) Add the valid Google Map API key here: https://prnt.sc/dnkONTU_Xh1o
Refer to the below link for how to generate the Google Maps API key.
https://www.youtube.com/watch?v=xPRoykeA4HwThank you, we look forward to help you!!..
Thank you!
Hope your issues are solved.
If you are happy with our theme, kindly rate us. Have a look at the video for the rating process. https://youtu.be/bMTw_RFbk-A Hoping for a 5 star rating from your end 
Where is the sticky menu option? The comment on here + documentation both reference areas/settings that don’t exist.
Hi There.,
Please navigate to your corresponding header and add the “sticky-header” class name as shown in the screenshot below.
Refer : https://prnt.sc/EPlWIOclRL2A
Thank you!
Just sent an email. Documentation says to install/activate the WDT Demo importer plugin, which I have done, but it does not show up in the Tools section. I do NOT want to use Unyson (I do not want to lose current site content). How do I install demo content?
Hi.,
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
I tried to install the Backup and Demo import plugin from Unyson and I get : (cURL error 28: Connection timed out after 10001 milliseconds)
Hi.,
Please download and install the plugin from this link: https://themessupport.com/wp-content/uploads/2024/06/wdt-demo-importer.zip
Once installed, navigate to Tools > Demo Content Install. You will find the option to install the demo contents. Simply click the “Install” button
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
Hi! I bought this theme for a client, installed it on WordPress, but I’m unable to install the demo content for Elementor. Could you please help?
Hi.,
Thank you for contacting us.
1) We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
2) You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
Thank you!
How can I install Whistle and the Home 1 Elementor demo? I have PHP 7.4 installed. I have installed the theme and the plugins that were in the zip file. But I can’t find a way to install the demo. Instead I get an error message when I access my domain: http://whistle.esvwhv.de/
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Regards., DesignThemes Support.
Hi Support. How customizable is this theme? Can we use this for Flying Club? Thank you!
Hi.,
Thank you for contacting us.
This theme is specifically designed for sports clubs only we are not sure this theme will be suitable for your requirements. however, you can click this theme backend request and check your requirements within 24 hours.
Kindly refer to the below link to access the demo request( Backend access) for this theme:
http://whistle.themessupport.com/request-demo/Example video for how to open the Admin panel: https://recordit.co/pzTpuAb8vw
Note: if not received the mail in your inbox kindly check your spam folder also or try more time.
Thank you!
Hi,
I’ve had a problem for a while now that the menu (at the top) isn’t displayed in landscape format on the iPad. Only when you zoom the page smaller (85%) will the menu be displayed. What could be causing this and how can it be fixed? Everything works in portrait mode and on the iPhone.
Whistle Version 4.2
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Regards., DesignThemes Support.
Do you mean the form “Email designthemes” on the right under “Featured Item”
What kind of information do you need? the license key or something else?
Hi.,
Kindly, confirm the purchase code, so that we can move forward.
Please Refer : https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Note : We do not provide support for Envato element subscription users.
If you need support from us, then you need to buy the theme from ThemeForest, else you can refer our theme documentation to fix your query.
I sent you an email with the form
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Hello,
Just letting you know that after updating to the latest version of the theme, Contact Form 7 success message disappears instantly. Right after it appears, and it is as if it doesn’t show at all.
https://pasypefaa.org/%ce%b5%cf%80%ce%b9%ce%ba%ce%bf%ce%b9%ce%bd%cf%89%ce%bd%ce%af%ce%b1/Many thanks!
Natasa
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
