179 comments found.
I would like to add another phone number to my top header, How do I do that?
Hello, please check our reply in the ticket # https://mwtemplates.ticksy.com/ticket/4553211 Best regards!
We have problem with
H4: Zarejestruj się H4: Sign in H4: Registration H4: Log in H1: Presents Packaging H2: Paper
First H4. How to disable it?
Hello, thanks for reaching our to us. It seems that you want to modify page structure according to your specific SEO needs. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016781 with the access to your WP Dashboard and we will assist you. Best regards!
Added 
Hello, thank you! We have fixed your issue, please check. Best regards!
I can’t edit the pages with Elementor. I did try safe mode and deactivated plugins and the nothing works
Hi there. Sometimes this issue arises when there is not enough PHP memory limit. Please increase it up to 768M using this tutorial: https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/ If these steps will not help you – submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016781 We will resolve your issue. Best regards!
hello, why last version is 1.1.0 and if i download from codecanyon system say 1.0?
Hello, thank you for your message. Please email us at modernwebtemplates.com@gmail.com with the details of your issue. Best regards!
Hi, my support expired recently, but i still have an unsolved problem with your theme:
the logo i use on the start page is displayed pixelated, no matter how i change dimensions or resolution.
URL:
https://www.konstruktiv-eg.deThank you so much for your help
Hello, thank you for your question. The image’s original size is 768×233 px, but it is currently being displayed in the section at 1388×920 px: https://is.gd/sBeNM3
During rendering, the image is excessively stretched, which results in low quality.
Please upscale the image to an original size of 1388×920 px using Photoshop or a similar editor, and then re-upload it to the section.
Clear your browser cache and check the result. The image should no longer appear blurry. Best regards!
Hello, I got this message when installing weldo.
Theme installation…
The archive could not be installed. The theme has no style.css file.
The theme installation failed.
What should I do?
Bruno Lalonde info@brunolalonde.comHello, Dear Bruno Lalonde! Thank you for your request. First, please extract the downloaded package with a theme with any ZIP software. Then upload weldo.zip (in every case, the name of the archive will rely on its meaning) via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme. Then please check “How to install theme” at our online video tutorial at http://webdesign-finder.com/docs/weldo/documentation_theme/index.html It’s necessary to install and activate all plugins. After this click WP Dashboard => Tools => Demo Content Install => Install. Pay attention that the demo-content installation process will overwrite all your current content. Then check your content at the front end after the demo-content installation process. If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016781 and we will assist you. Best Regards!
and i also need to know if there is any option that MWT Image Carousel is resizing when switching between landscape and portrait format.
right now, when using the full image resolution option, there is a lot of whitespace in the bottom of the carousel when changing from landscape to portrait, which looks quite unfortunate.
thank you again!
Hello, Dear Customer! Thank you for your message. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016781 with the description of your request and our team will assist you. Best regards!
Hi there, could you help me with the following (for sure quite simple) actions:
website: http://konstruktiv.monomo.design
- Make the first slide on top of the site without any opacitiy, so that background image and overlay image have their original colors
- make the logo on top disapper – unfortunately, removing the logo in the customzer didnt make that happen.
thank you so much!
Hello, Dear Customer! Thank you for your message. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016781 with the description of your request and our team will assist you. Best regards!
I want to change the font on the header and footer how do I do that
Hello, Dear Customer! Thank you for your message. To change font in header and footer areas – please click WP Dashboard => Appearance => Customize => Theme Options => Fonts => Body Custom Font. Select a one which you like and publish changes: https://tinyurl.com/ywgr83pp This font style will also appear in footer: https://tinyurl.com/yptt8s89 Best regards!
Are there commercial licenses to the pictures? Can I use it?
Hello, Dear Customer! If you need – we can provide you with images in high quality for demonstrative purposes. If you have any questions – please email us at modernwebtemplates.com@gmail.com Best regards!
Hi, I need to edit the style of the Pop-up sidebar “hamburger” menu in mobile version. How can I do it?
Hello, Dear Customer! To edit this widget, please click WP Dashboard => Appearance => Customize => Widgets: https://tinyurl.com/2adzajq7 Expand each widget area and change content inside, then publish changes. If you have further questions – just submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016781 and we will assist you. Best regards!
Hi, the demo content import seems to get stuck on loading
Hello, Dear Customer! Thank you for your message. Please check our reply in the ticket # https://mwtemplates.ticksy.com/ticket/4147641/ Best regards!
Hi I purchased your theme and installed and put the website online. One day the client called me and told me that the site had lost some configurations, it’s as if the customizations of the logo, menu and primary colors had been lost from one moment to the next. I tried to restore the site from a backup and after a couple of days it broke again. Now I have put the site in maintenance, because I can’t fix the configuration. Can you help me?
I have screen shots of what it looked like and what it looked like.
Hello, Dear Customer! Thank you for your message. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016781 with the description of your request and our team will assist you. Best regards!
Hello,
Can you tell me how to add different projects as a portfolio items, just to display them as projects and not as separate pages?
Hello, Dear Customer! Yes, we can perform your request. Please submit a private ticket with the link/login/password for your WP Dashboard at https://mwtemplates.ticksy.com/submit/#100016781 and we will do this for you. Best Regards!
Hi, how can I change the colors of the Theme Meta contacts? Thank you. Best regards, Giulio
Hello, Dear Giulio! Please click WP Dashboard => Appearance => Customize => Colors: https://tinyurl.com/2azlg4z8 Scroll options down and pay your attention at the following settings: Accent Color: https://tinyurl.com/2djlyptj Also, all other colors for certain objects you may change via Elementor page builder. Best Regards!
Hi, how can I customize the “hamburger menu” design in the homepage?
Hello, Dear Customer! Thank you for your question. To edit hamburger menu – please click WP Dashboard => Appearance => Customize => Widgets => For toggle Menu Side: https://tinyurl.com/22xm764m here you can change all content inside widget areas. If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016781 Best Regards!
Sorry, maybe I didn’t explain well myself. I need to change its design and colors of the MOBILE hamburger menu. Thank you
Hello, Dear Customer! Thank you for your message. This dashboard is for pre-sale questions only. Could you please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016781 with the description of your request? Our team will assist you with great pleasure. Best Regards!
We are getting error 500 and error 401 when we are updating any changes.
Hello, Dear Customer! First, please try to increase PHP memory limit up to 768 Mb. If this step will not help you – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016781 with the description of your request and our team will assist you. Best Regards!
Hi, I have a problem with Weldo theme. I’ve installed and activated yet via file .zip, but now I want to change the demo. I’d choose “Stairy Demo” (https://webdesign-finder.com/weldo-stairy-v2/) but I don’t know how to change the default one. Can you help me, please? Thank you
Hello, Dear Customer! Thank you for your question. Please click WP Dashboard => Tools => Demo Content Install and select proper demo which you want to install. If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016781 Best Regards!
Hi I’m having trouble viewing the main slide on the homepage on mobile with overlapping elements.
Hello, Dear Customer! Thank you for your message. We have prepared for you solution in the ticket # https://mwtemplates.ticksy.com/ticket/3933857 Please check it. Best Regards!
Installing theme from uploaded file: themeforest-jflY1sNz-weldo-industrial-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hello, Dear Customer! Thank you for your request. First, please extract the downloaded package with a theme with any ZIP software. Then upload weldo.zip via WP Dashboard => Themes => Add New => Upload theme: https://prntscr.com/w7v4ck Click “Install” – then activate your theme. Then please check “How to install theme” at our online video tutorial at https://webdesign-finder.com/docs/weldo/documentation_theme/index.html It’s necessary to install and activate all plugins. After this click WP Dashboard => Tools => Demo Content Install => Install. Pay attention that the demo-content installation process will overwrite all your current content. Then check your content at the front-end after the demo-content installation process. Upload and activate child theme. If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100016781 Best Regards!
