3 comments found.
I have still not been refunded
Hello,
Your refund is already approved on 9 Feb 2026. If you don’t see in your account, then please contact the Envato Support team and they will guide you on this.
Best regards,Cheers from the Themesion team
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i have not been able to install this theme because the installable files are incomplete
Hello,
This issue usually occurs when the full theme package is uploaded directly.
Please note that the package includes several files: the main theme ZIP, documentation, license files, and a child theme. You need to extract the package first and then upload only the glamr.zip file from the extracted folder.
If the problem still persists, please create a support ticket on our support site. Our support team will be happy to install the theme directly on your site.
Best regards,Cheers from the Themesion team
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when i download it only has the Glamr Html Package folder and none of the others you have mentioned.
Hello,
Oh I misunderstood. I checked your purchase and found that you purchased the HTML package instead of the WordPress theme.
You can find our WordPress theme here:
https://themeforest.net/item/glamr-hair-salon-hairdresser-wordpress-theme/58608200
Please request a refund for the HTML package from the following link:
https://themeforest.net/refund_requests/new
Once the refund is completed, you can proceed to purchase the WordPress theme from the link above.
If you need any help with this process, feel free to let me know.
Best regards,
Cheers from the Themesion team
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Congratulations GLWS 
Thanks
