155 comments found.
Hello, I created one project with your theme, but now I need other project, but for selling boats.
I can adapt your theme for context boat?
Thanks your very much!
Best regards.
Hello,
Yes, but maybe you need to create more custom fields for it
Best regards!
I am currently using the Boxcar – Automotive & Car Dealer WordPress Theme in a live project, and overall the structure is quite promising.
However, during implementation I noticed a few differences between what is shown in the documentation/demo and the actual behavior of the theme in production.
For example:
- Some mentioned features (such as Listing Print) do not appear to be available.
- Custom section labels (Description, Car Overview, Features, etc.) do not seem to reflect correctly on the frontend.
- Certain sections are displayed even when no data is entered.
- It is not immediately clear how to properly remove elements like the map or the Financing Calculator.
- Mileage unit management (miles/KM) on the vehicle detail page is not entirely intuitive.
It may simply be a configuration aspect that I am still verifying, but for clarity I have already opened a support ticket to investigate further.
Sharing this here in case it may also be relevant for other users currently evaluating or implementing the theme.
Looking forward to official clarification.
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
Hi, I opened a support ticket two days ago but haven’t received a response yet. Can you help me with my ticket? Thanks.
Hello,
We are having Lunar New Year holidays. So it will be delay
Supporter will reply all tickets soon
Best regards!
Hello,
I’m contacting you because on my website once a user logs in as a dealer, the Hapus Header User Info icon disappears and it is no longer possible to access the pages in the related menu (profile, favourites, password).
In addition to the Hapus Header User Info icon disappearing, the window that allows users to edit their profile settings is also not visible; this window is currently only visible when logged in as administrators. We kindly ask you to help us resolve it.
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
I tried, but the system won’t let me submit a ticket due to my license. I think this is a major issue that other users might encounter as well.
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Best regards!
Maybe I didn’t explain myself well, but as I said, I can’t open a support ticket due to the regular license. Every time I click “Submit ticket,” I get the message “Sorry, support for this Envato market has expired.”
Hello,
You need to renew the support package to get support
Best regards!
I’m contacting you about a specific issue with your theme! If I renew and you can’t fix the problem, will you give me my money back?
Hello,
Yes, Supporter will help you
Best regards!
If you can’t resolve the issue, can I request a refund for the customer service?
Yes, that’s right
Can you confirm that users can only register as dealers if “Anyone can register” with the dealer role is checked in the WordPress settings?
Hello
Is it possible to have a featured listings option?.
Best Regads
Hello,
Yes, the theme supports the Featured Listing option
The featured listings will show at the top of the listings page
Best regards!
Hello Team! Very great theme. Some pre-sales questions:
- Is there a setting that lets the users have X Free listings first before the Paywall will come up? - Any plans for mobile app?
Thanks!
Hello,
1) You can use the plugin WooCommerce Subscription for it
2) We don’t have a plan for it
Best regards!
Hello Team,
Thanks for the quick reply! So if I install WooCommerce Subscription plugin, it will automatically integrate with your theme functionalities or do I need to customize it further to have this functionality?
Thanks team appreciate it!
Hello,
Yes, You need to use WooCommerce Subscription plugin
https://woocommerce.com/products/woocommerce-subscriptions/
Best regards!
I am a second hand car dealership in Spain and wanted to know if the theme works for just 1 dealer, with no more dealers listing cars, as I am the owner and will be the only one uploading cars to the site and being sold by the same company name.
Thanks in advance
Hello,
Yes, it’s possible
You can deactivate submit listing from frontend
So it’s only administrator or manager can submit listing from backend
Best regards!
Hello, I’d like to purchase the theme; do you have a child theme?
Hello,
Yes, The theme have Child Theme
you can use the Child Theme to customize the main theme
Best regards!
Hello, I purchased the boxcar_theme template. I followed the entire installation process following your guide. In the end, I only get blank pages, even after importing the demo content. Why? Thanks.
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
Hi there,
I’m very interested in your theme — it looks great and seems to fit perfectly for my project. Before purchasing, I’d like to clarify a few points to make sure it meets my needs:
Subscription and automatic access: Does the theme fully support subscription plans (for example, monthly or yearly packages) where a user — such as a car dealer or seller — can purchase a plan and automatically gain access to the related features (like publishing cars) once the payment is completed? In other words, is the payment and activation process completely automated, without requiring manual approval from the admin?
Monetization with Google AdSense: Does the theme support integration with Google AdSense (or similar ad systems) for displaying ads and monetizing the platform?
Layout and content spacing: Is it possible to adjust the margins or inner spacing of the content areas? I noticed in the demo that the content seems quite close to the edges, and I’d like to know if this can be adjusted from the theme options or if it would require custom code modifications.
Thanks in advance for your time! I really appreciate your help before I proceed with the purchase.
Best regards,
Another question, can any payment gateway other than Stripe be integrated, such as PayPal and others?
Hello,
You can use the plugin WooCommerce Subscription for it https://woocommerce.com/products/woocommerce-subscriptions/
You can use Google AdSense. WordPress is support it
You can edit the layout with Elementor
Payment gateway: The theme is using WooCommerce Payment. So you can use those payment gateway
Hello i see the theme is not updated.I want to know when the new update will be come? any new features or any demo? There is a bug in the social icon its not showing need to fix
Hello,
Please check the theme description to see update version: https://prnt.sc/MjNJNhDBVtwI
Hello, thank you.I want to know any new features will coming ? whats the eta?
Hello,
Don’t have any updates now
Best regards!
Hello there! I’m intended in purchasing your theme for my second hand car website but I have a few questions.
I would like to add and customize new fields to appear at frontend but also appears in the Submit listing when creating new car, I suppose and additional programming will be required for the second part, it’s that correct?
Additionally, I will like to know if with the same purchase I can install locally the theme for development/staging purposes and also for production environment is it possible or should I buy two licenses? And do I need to have/buy license for Elementor Page Builder, WP CarDealer, WP Private Message and any other additional plugin included on the theme?
Thank you very much in advance for you time.
Best regards!
Hello,
Yes, it’s possible. You can go to the Fields Manager to add/edit fields
Yes, you can install the theme for development/staging
You don’t have to buy another license
Hello , i am waiting for an answer ….. How do I set up two currencies to appear in the ad? Boxcars theme
Hello,
You can go to Admin Panel > Listings > Settings to set currency
Please send us a support ticket here: https://apusthemes.ticksy.com/
Best regards!
I’m interested in purchasing your theme for my used car website. In my site, after customers view the car details, they should be able to choose Cash Buy or Loan Buy directly, instead of only having the “Message Dealer” or “Chat via WhatsApp” options shown in your demo.
May I know if this function part can be customized?
Hello,
If you want to buy the car directly from the website. I can customize the theme for you
I will use the WooCommerce plugin for it for you
Best regards!
Hello, I have developed a custom plugin add-on for your theme, where it makes the listing packages work based on active listings, meaning that if a user removes a listing they will have that slot back in that package to post another listing. Also this package can be set to expire within the specified time when assigning it through the WP-Admin. When assigning the package, the listing limit, listing type (featured or not), package duration and package names can be set by the admin. Please let me know if you are interested in acquiring this plugin for your future developments or potential upgrades. Waiting to hear back from you.
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
My support has expired therefore I cannot create a new ticket. Can you please provide me with an email address so we can discuss this from there?
Hello,
You need to renew support package to get support
https://themeforest.net/item/boxcar-automotive-car-dealer-wordpress-theme/49741717
Best regards!
Hi. I would like to know if it possible to make a listing BEFORE being prompted to signup or login. And if it works well with an OTP Login plugin. Thank you
Hello,
Sorry, It’s impossible. The user need to login to submit listing
The theme support phone verification when registering account
Best regards!
Can i edit this card template and make car rental website like this https://ibb.co/jCKQtYH
Please let me know
Hello,
Yes, You can customize the theme for it
Please send us a support ticket here: https://apusthemes.ticksy.com/
Best regards!
I am getting the error: Fatal error: Uncaught Error: Class “Elementor\Core\Schemes\Color” not found in /wp-content/themes/boxcar/inc/vendors/elementor/wp-cardealer-widgets/archive-page-title.php:130 Stack trace: #0
Please can you help?
Hello,
You are using very very old version of the theme, ths verion can not work with the latest version of Elementor.
You need to update and use the latest version of the theme
Best regards!
do you have any documentation for this theme?
Hello,
This is the documentation: https://apusthemes.com/guides/boxcar/
Hi can the theme be used for rental purposes ?
Hello,
The theme does not have option for booking car. User can only send contact form for author of car