15 comments found.
Can’t change the logo.
Hi there,
Please follow the instructions to change logo https://themesflat.ticksy.com/article/20595
Thank you so much
Hi
Can I use this theme for any type of digital download products?
https://wpvineta.com/book-vineta/thanks
Hi I am waiting for your reply soon
Hi there,
I’m not quite sure I understand what you mean. Could you please clarify a bit more?
Hey, nice theme. How do I set up the archive product builder? If I toggle on the setting, it complains there is no builder. Please help. Thank you.
Dear cippo Please follow these steps. Step 1: Enable the customizer settings https://prnt.sc/kQNNbwaq5cLY Step 2: Build the Archive shop https://prnt.sc/b3DCC3wtUWZ- Go to Vineta_Template -> Add New Template. Remember to ticket the archive and activate it for it to work. Then build with Elementor as usual. Step 3: Check the Page shop for the results. if you still can’t please create ticket id at here https://themesflat.ticksy.com/ we will support for you Thanks
Hi there,
I can not access this link https://prnt.sc/CfwJzz3hV4dV. Could you re-check it again?
Thanks
Hello Team,
I purchased the Vineta – Multipurpose WooCommerce Theme and submitted a support ticket regarding a critical issue: the logo in the header and footer cannot be changed. Even after updating it in the settings, the old default logo still displays on the live site.
This is blocking my site launch, and I urgently need assistance. Please check and respond to my ticket as soon as possible.
Thank you for your support.
Hi there,
Please create ticket here: https://themesflat.ticksy.com/ and provide us with the necessary information, we’ll check it for you.
Regards,
i have submitted again via the provided link above kindly take it with urgency
Hello support
I have submitted a ticket for help please.
Many thanks
Thank let us check and support you now. Thanks
Hi,
I have a suggestion that I believe could enhance your theme.
Could you modify the account registration form to allow customers to enter only their email address? They would then receive a password via email instead of creating one during registration.
This change would help prevent customers from using invalid or temporary email addresses, leading to a higher quality email lead list for website owners.
Your current registration form: https://prnt.sc/3ND6Vivz6PLz My suggestion: https://prnt.sc/388auwrmIDZV
Thank you for considering my suggestion!
Thank you for your comment, we will review it immediately and make updates if appropriate. Please wait for us 1-2 days, we will respond to you fully. If you like this Theme, please rate 5 stars to help me.
Hello support
I have submitted a support ticket check and help me out please.
Many thanks
When I go to use woocommerce functionality like your demo shows, elementor says I must upgrade to access those! I did not buy your theme to only end up having to spend more money to get the full features you advertise. Please advise!
Hi there
Our theme already has full functionality, so there’s no need to use Elementor Pro. Since you are selecting Elementor Pro widgets, it requires you to install it. As you can see, we don’t need Elementor Pro: https://prnt.sc/Di0LTjmEWCRb — we only use the built-in free widgets that come with our theme: https://prnt.sc/uUoC\_aOmXLWV
If you need further assistance, please create a ticket here: https://themesflat.ticksy.com/ and we will check any issues for you.
Regards,
First, your second screenshot says it was removed. Second, the styling is not showing correctly like the demo with the non-paid shortcodes, from featured products and especially product categories, which looks terrible. So please clarify how to access the styling of the demo with non-paid woocommerce shortcodes if element or upgrade is not required to look like the demo.
Additionally after I import demo data (the electronics one) the homepage shows the default header and says 404 on the page. Clearly something is not working.
If you need assistance, please create a ticket here: https://themesflat.ticksy.com/ and we will check any issues for you.
I don’t see any ticket from you. In that case, please request a refund and we will process it for you.
https://themeforest.net/refund_requests/newHello, if I purchase and use a theme, can I use it normally without necessarily having a license? Like Minimog, where the theme can be used normally without activating the license.
ok please purchase it can I use it normally without necessarily having a license? YES
Does this theme allow vendors to create their account and upload their products by themselves?
Hi there,
Currently, the theme does not support multivendor, but we will update this feature in the near future.
Thank you
Hello, I am very interested in purchasing your Vineta theme, it looks fantastic. However, while testing the demo page, I noticed that the search bar only shows preliminary results and doesn’t allow clicking through to a full page with all the results.
I would like to know if you plan to adjust this functionality in a future update to direct to a dedicated search results page.
Thank you very much!
Hi there,
Thank you so much for your feedback, we’ll update that as soon as possible.
Great Work, Congratulations GLWS 
Thanks
Congratulations GLWS
Congratulations, best of luck:)
Thank so much.
