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Where is the new demos in the update? I have tried numerous times to get the new demos. Please explain….
Hi,
The new demos are only available when you import the demo data. If you only update the theme, the new demos will not be included automatically.
Thanks
Imported the demo data several times and also reinstalled theme and nothing
You can select the new demo in the WordPress > Settings > Reading > Home settings after importing the demo data. Also, please make sure you have updated to the latest package downloaded from ThemeForest.
I have version 1.05 I have reset the whole installation and reinstalled everything. Still, no new demos. I’ve checked WordPress > Settings > Reading >as well. I’ve installed 50+ themes and never have this issue. Do we get access to the new demos or no? This is so frustrating. I just want to use this demo… https://brighthub.casethemes.net/ai-video-generator/
I have downloaded the latest package from theme forest.
Our support team will review the information and work with you to resolve the issue as quickly as possible.
Thank you for your submission.
Best regards,
Case-Themes Team
provided credentials
I am not able to see all demos list to import. also tell me the way i change grid header setting. currently i am using default demo
Hi,
Which demo header would you like to use? You can easily find and change the header option in Theme Options → Header and select the header layout you want to use.
If you cannot see all demo imports, please make sure all required plugins are installed and activated, then try importing the demos again.
Best regards.
if you open the /blog-grid/ i want to change
Sip on New Ideas Juicy insights and refreshing stories, all in one place.
but i do not find option in Edit with Elementor drop down.
for demo themes – i have installed all plugins and all are activated.. still not able to see the all demos.
can you share email to connect.
-Vaibhav
You can find this option by editing the page. Please go to Edit Page, then scroll down and you will see Page Options. From there, you can change the page title and description.
Please refer to my screenshot for reference.
https://case.d.pr/i/ApQoSY https://case.d.pr/i/h4AjAJthis works!
now the demos
How do we import the new b2b-saas-studio demo page to our site? I don’t want to press import if it will import the full site and overwrite my live iste
Hi,
It is not possible to import a single demo page separately. When you import the demo data, the full demo content will be imported into your site.
After the import is completed, you can go to WordPress Dashboard → Settings → Reading and select the homepage you want to use from the imported demos.
This process will not overwrite your WordPress installation, but it will add the demo content to your site, and you can then choose the desired homepage.
Please make sure to take a backup before importing the demo data.
Best regards.
This is very bad. Existing users need access to new designs. Can you supply an export of the page or something? We don’t want to break and overwrite the whole site just to get a new template. please
At the moment, importing individual demos into an existing site is not available. The demo importer currently imports the full demo content into the site.
We are working on a feature that will allow importing individual demos or pages, and we hope to release this feature soon in a future update.
Thank you for your understanding.
Hello, Sir, when will the update happen? I am planning to buy it
Can you tell me the timeline ??
Hello,
At the moment, I don’t have a specific timeline for the next update yet. Could you please let me know what features or changes you are expecting in the upcoming update? I’d be happy to check and provide more information.
Thank you.
Actually, I am waiting for a few days, as I saw you told someone the update will be available in the upcoming weeks. For features like the H tagging problem and one thing, the custom mobile header and overall SEO,
if you kindly tell when the next update will be available, it will good for me to talk with the client. Because the H-tag messing is a major issue and step back fro me
Otherwise, as the review said, the theme is solid.
please give me the approx. time.
Any update, sir? I am eager to purchase it
We are currently working on improving and fixing these missing parts, but the update is not available yet. It should be released in the next few weeks.
You can still work with the theme without worrying about these issues. They will be updated soon. This is not a bug, just improvements to the theme.
Thanks
Are you thinking of adding new features to your theme? If so, what kind of features are you considering adding?
Hi,
Thank you for your interest in the theme.
Yes, we are planning to add more demos in future updates. We will also continue improving the theme’s performance and optimizing it for better SEO.
Best regards,
Case-Themes Team
So, do you know when the next update is scheduled? It’s been 1.5 months since the last update.
- Are you planning to improve the e-commerce section? - I didn’t see the gallery feature. - Are you planning to add different grid layouts for displaying posts?
Hello, Just bought the theme and started playing around in local environment. When I switch to prod, it gives error becuase it says I used the theme license before. Please create a user panel where users can select the domains to use the theme for.
Created a ticket: https://casethemes.ticksy.com/ticket/4550430/
Please help.
Hi,
Could you please send me a screenshot of the license message you received? This will help us better understand the issue you are experiencing.
Best regards,
Case-Themes Team
This fellow brother has pointed out this Huge Bug… Laterally most of the section like the I think its call Icon Box etc. don’t have heading tag and paragraph tag for title , subtitle and description.
I totally think its a bug, Hopefully its get fixed Right away,
I just finalized the theme with my client and this thing really hit me, this basic thing that is missing.
Finally the theme is amazing , No question about it
Please fix this Bug , I am just right around the corner to press the buy button
Hi,
Thank you for your feedback, we really appreciate it.
Could you please let us know the exact page or send a screenshot of the layout you are referring to? This will help us better understand the issue and check it more accurately.
Best regards,
Case-Themes Team
With all due respect, there are also multiple fields where tags are not included as well.
https://prnt.sc/IkjAm20ZwyWK (Doesn’t have any tags) https://prnt.sc/sEBXGRHx1uxn (Testimonial section also doesn’t have tags) https://prnt.sc/eihAoTjpw2pK (FAQ section — description does not havetags)
My recommendation is: whichever block has a heading, text, or description section in it, add heading tags and paragraph tags to it. It’s as simple as that.
You know the theme is great, but these few quirks and bugs are holding it back from Google, because as per Google, they only understand heading tags, which is very basic in web design.
Also, they allocate a crawl budget for each website. If a website takes forever to load, it kicks the website out.
And another thing — your website is fast, but inconsistent. I think you will make a major update soon, as you mentioned, so fingers crossed.
I will buy and share it among colleagues. Please fix this bug and update it.
Also this section you see : https://prnt.sc/-6txnBrv5Oaw , So much good content & design but no tag at all
Thank you for your positive feedback and for pointing this out. We really appreciate your suggestion.
We will update the widget soon to include an option for setting the title tag (H1, H2, H3, etc.) to improve the heading structure.
Best regards,
Case-Themes Team
Thanks and please let me know, I will buy it right away after that
So I am thinking of buying the theme right now, but I am also auditing the site, and I have stumbled upon a very, very big technical issue with the theme. There are no proper HTML tags being used. No proper heading tags like H1, H2, H3, or even < p > tags are being used for several sections or blocks.
For example, if you see the section here: https://prnt.sc/eMt0TbW0rLIM https://prnt.sc/1jMFDM78FrU4 https://prnt.sc/xbP8YfTnYOsHIf you see the section here, there is no such kind of heading tag attached to it. I can see this in the Inspector Element. I was checking the mobile responsiveness, and that is when I noticed it.
And this issue is not just limited to this particular demo. It seems to be problematic across the whole demo because I think you have used the same block and other block , the same Elementor block, on multiple demos as well.
Please fix this issue because the theme is looking great, no question about it. But without proper headings like H1, H2, H3, and also paragraph tags (< p >), there is no paragraph tagging as well for description as well.
proper tagging, how will we rank on Google? Because on an SEO audit report, it is showing that on this whole page there are only two H2 tags, that’s all even though there are so much content in the demo page and no other content that you have given here is seen by Google, or will be seen by Google.
Hi,
Thank you for your detailed feedback and for pointing this out. We really appreciate the time you took to review the demo.
We will review the entire site and check the heading structure across the demo pages. We also plan to add an option that allows users to choose the desired HTML tag (such as H1, H2, H3, etc.) for each title where applicable.
Please note that this update may take several days, and possibly a bit longer, as we need to schedule our development team to implement the changes properly. We will try to release the fix as soon as possible.
Thank you again for bringing this to our attention.
Best regards, Case-Themes Team
Thank you so much for your positive response.
But it’s a very basic and normal thing in web designing and development. In Elementor, every text block and any plugin you use has header tags because it is a basic feature.
It’s totally a bug from my understanding and should take no time to fix.
Likewise, in another section, the 1, 2, 3 list has no header tag or paragraph tag: https://prnt.sc/1_BWF9tD81aX
Please fix this at your earliest convenience, and I will purchase the theme immediately, as your support has been very good from what I have seen in the previous message.
Hello,
I purchased this theme, and I tried to contact you on your website for further paid customization; however, your Contact Us form is throwing an error on your website. “There was an error trying to send your message. Please try again later.”
Additionally, I created a support ticket regarding paying for customization, and I get a default support response on Ticksy. #4548376
Who can I contact regarding paid customization for your theme? I would like to work with one of your designers to customize the Brighthub theme for my specific website. I have an urgent deadline and I need a skilled designer to make a cohesive theme.
Hi,
You can absolutely discuss your paid customization request in the ticket you have already created. Please allow us a few hours, we will get back to you there.
Best regards,
Case-Themes Team
When The next major update will come ?? I am planning to buy it
Thanks for your interest and planning to purchase!
The next major update is coming very soon — we’re putting the final touches on it and will announce the release date in the coming weeks. You won’t have to wait long.
If you have any specific features you’re hoping to see in the update, feel free to share them!
Best regards,
Case-Themes Team
If we activated the license first in one domain and tried activated new domain old domain is not deactivating
Yes, you need to manually remove it from the old domain.
I have a question. You recently made some updates, and I already built my WordPress website using the August version.
There’s a specific style from one of the updated pages that I would like to use on one of my current pages.
How can I update or import only that specific page (or block) without affecting or breaking anything that already exists on my site? I want to avoid importing all the data again… I only need to implement one specific page or block from the new update.
Hi,
You cannot import individual demos, you can only import the entire demo.
Thanks
When will the next major update be released? As you mentioned, you’re working on the mobile header, demo improvements, and mobile and desktop animation optimization.
I’m really looking forward to buying it for my clients.
One confusion I have is that I want to use it on approximately 3 websites. Do I have to buy multiple or extended licenses? The extended license is right now set to 2900$ is very unfair Sir
Hello,
I’m not sure when the updates will be released, as we need to plan and schedule each improvement carefully for upcoming releases.
You can purchase a regular license for each project.
Thanks
How the hell do i remove the weird menu icons as well as annoying anchor menu
Also, the mobile menu is awful, I mean its 2026 not 2000’s
?
I can edit the little text item in black just above the main titles, but not the element on the right in the outline, elaborate!
I couldn’t find this problem. Can you send me screenshot?
Thanks
“(Tasks) Manage Smarter, Together ” this part, i can edit the TASKS part not the other part on the right?
Its the little text above the titles
?
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello Sir, I am having a problem. I really like the theme a lot, but when I switch to mobile, most of the good animations that make the theme unique are gone.
Is there a toggle to add the same animations as on desktop? I don’t mind the loading speed; I want the animations. There has to be a toggle, right?
See the reference images of what I am talking about: On Desktop: https://prnt.sc/QWF7VO41Xnx4 On Mobile: https://prnt.sc/TMQTp3LLcroY
On Desktop: https://prnt.sc/fqE-VMLN0cWN On Mobile: https://prnt.sc/4snJorAkiH57 (Very bad)
If you are affirmative from you side, I will buy the theme
Hello,
I understand. The desktop layout cannot be arranged exactly the same on mobile. Instead, the layout is adapted to a vertical structure and some effects are disabled. Currently, it is not available on mobile with certain effects as shown in your screenshot. I hope to include this in a future update.
Thank you.
Regards, CaseThemes Team
I understand, but I think you should implement the same animation structure on mobile as well, because this is something that makes your product unique. Also, 70–80% of people will visit my site or my clients’ sites on smartphones. That’s why I think it is much needed on smartphones so the transition is visible. The innovation feels 100% on desktop but not on smartphones.
That’s my recommendation. I am already talking with my clients about what to do. I think I am going to buy it soon, and hopefully this will be included in the next update, as you have already mentioned.
I don’t want to be cheeky, but I think the e-commerce pages could also be improved a little.
Thank you for your valuable feedback—we truly appreciate it.
Hello, I can’t activate the theme, it says Active False!
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Private Ticket #4542612
Any updates?
Your ticket has been answered.
Hello, demo import includes all content? (images, text, fonts, etc.) Will I get what I see in the demo preview?
Hi,
After importing the demo data, your site will include everything.
Thanks
Hello,
I wanted to know that can i use different demos section to build 1 website, because i like some section of demo 1 and some sections of demo 3 & 4 so is it easy to do that i insert them is this theme allow these options ?
Thank you !
Yes, you can use any section in the entire demo. Thanks
Hi, Demo’s look good, however I am curious why you say you have 24+ demo’s when there is only 12 uploaded on the preview ?
Hi,
We have 12 more one-page demos. You can find it on the landing page.
Thanks
Ah I think I understand, you are counting the demos as 12 single page, and 12 multi page. Is that what I was missing ?
In case this is useful feedback: I would be very interested in this theme if it were positioned primarily for single page or landing page sites. At the moment, the multi page demos feel more like variations of the same landing page repeated, rather than distinct page designs that reflect the style and intent of the homepage.
The main issue for me, however, is performance. I tested several demos across multiple speed and metrics tools and the results were significantly lower than the scores advertised. While designers may appreciate animations, most clients prioritise fast load times and smooth usability. Reducing animation overhead and possibly introducing a sticky navigation could make a big difference here.
If these points were addressed, I would seriously consider purchasing the theme. Please do let me know if improvements are planned.
On a positive note, the map concept on the contact page is a great idea, but the current pin placement on a static PNG is not responsive and could cause issues on different screen sizes.
