79 comments found.
Hi, ... one presale question 
Its possible to set additional areas in the flyout cart view > like an “You may also like” area or “Order note”
Thx for your quickly reaction
Hi there! thanks for your interest in Zeyna.
This feature is not available in the theme by default. However, if you submit a support request after your purchase, our support team will be happy to assist you with adding it: https://pethemes.ticksy.com
Warmest regards.
Ok. Thx for your quickly reaction !
Positve > thats means its possible principly
Kindly
Exactly 
We look forward to see you among us.
All the best.
Hello does your theme support RLT?
Hello, thanks for your interest in Zeyna.
Sure, the theme fully supports RTL languages. Also there’s a live demo included with the theme; https://zeyna.pethemes.com/construction-company-rtl/
Warm regards.
thanks for the quick response…
You’r welcome!
We look forward to see you among us.
All the best.
Hi,
Wonderful theme.
Can this theme support continuous background audio that keeps playing when navigating between pages? If not built-in, do you recommend a compatible plugin?
Thanks!
Hello,
Thank you very much for your interest in Zeyna theme.
You can add the background audio using the Zeyna Theme and Elementor without needing any additional plugins. If you add the music to the Header or Footer, it will continue playing without interruption during page transitions.
While building your site, our team will be ready to assist you with any matter once you open a support ticket.
Best Regards.
Hi Enes!
This amazing theme really matches our needs! I cant open a support ticket somehow. There is an problem with the showcase-table element even in the demo. On mobile, i cant click or open a card. It doesnt work. And scrolling on firefox on pages dont work too. Is it possible, with the showcase template to show pages and not portfolio items? Thanks!
Hello,
Thank you for your kind words about the theme.
If you could send an email explaining the situation to hello@pethemes.com, you can be sure that we will gladly review and resolve the issues for you.
Best Regards
Hi, can you please reply TICKET #4544583?
Hello,
The ticket has been answered. You can check it.
Best Regards
Hi, Pleease can you sort out my issues? Thanks
Hello,
A response has been provided via Ticsky; you can check it.
Warm Regards
Hi, Enes doesn’t provide any solution to my requests. Please find someone else to give me a good support. Thanks
Hello again,
You can be sure that our team provides the best possible support to the site. When I reviewed the ticket process, I saw that they needed to ask you some questions about the issues and that they conveyed them. Nevertheless, we have forwarded your comment to our team and they stated that they will get back to you quickly. Thank you very much for your understanding.
Best Regards
hello considering to buy your theme for my agency i am willing to use ai agency demo, first question is it fast? (score on google speed index was not that good) , second the menu in some pages are not opening why?
Hello,
Thank you very much for your interest in the theme.
First of all, regarding speed, since we showcase many features and assets on the demo websites, there may occasionally be slowdowns during loading and testing. However, if your hosting limit is sufficient for a standard WordPress theme, I am confident that you will not experience any issues while browsing.
Regarding the menu, if you let me know on which pages you encountered this issue, I am sure our team will resolve it quickly
Warm Regards
Hello , thanks for your reply my question is for the https://zeyna.pethemes.com/ai-agency/ is very slow on mobile is it because demo for now or it is always like this?
Hello again,
Since the AI Agency demo includes a Spline renderer, it may perform slightly slower compared to standard demos and regular websites. This is because both the Spline renderer script and the 3D model are running simultaneously.
However, under normal circumstances, this should not result in any noticeable slowdown for visitors. We will review this on our end, and if there is any abnormal performance issue, we will resolve it promptly.
Thank you for bringing this to our attention.
All the best.
Hey pethemes, unfortunately Lawyer Demo isn’t working in Firefox, Chrome, Edge, but at all a very nice Theme and Demos. Congrats!
Hello,
Thank you very much for your notice. It will be checked and corrected shortly.
Best Regards
Considering to buy your theme. Looks very clean and professional! Got a question: landing page included when buying? I really like your landing page for this theme and I’m interested in this particular landing page. Is it included?
Hello,
Thank you very much for your interest in the theme. Of course, the landing page is included in the demo content. You can use this page.
Best Regards
Tested on Chrome. Thanks.
Best regards.
Hello,
Thank you very much for your warning. The issue has been resolved.
Warm Regards
Glad to help!
Best regards.
Hello Team
what is the recommended PHP and server settings also cache ro gain maximum speed upload your theme and edit smoothly . please advise as the demo import keeps taking to long and importing the designs is extremely slow .. must be my settings please advise.. God bless
Hello,
To use the theme, it is recommended that the PHP version be 8 or higher. Regarding the slowness issue, if you open a support ticket at pethemes.ticksy.com, our team will assist you.
Kind Regards
ok thanks
You’re Welcome.
Congrats on the theme — it looks really good! I’d like to know if you’re planning any upcoming updates, and what new features or demos might be added. Do you have an estimated timeline for the next update?
I’ve already purchased the theme and I’m ready to use it, but I’m considering waiting a bit in case new content is coming soon, so I can start with the latest version.
Hello,
Thank you very much for choosing the theme and for your kind words. A major update for the theme will be released during the week. Along with this update, new features and new demos will be available to you. When the update is released, you will receive a notification email.
Best Regards
Hi? any news about update? new featured and new demos?
Hello again,
In the new version released for the theme 2 days ago, a new demo “Startup Agency” was added. New demos will continue to be added with updates.
Best Regards
Hello team grats for theme fast question! I imported a demo alreasy but i also like some elements from another demo is there a way to import another demo or even page from another demo without losing the current?
Hello,
Of course. You can use sections from different demos together with the demo you imported using the Template Library. To learn how to use this, you can contact our support team.
Best Regards
Hello Team Pet
Thanks again for your courage to offer us a unique award winning design. Will you create a auto demo? similar to Koenigsegg.com ? You already a bit similar.. and it my current niche
Ok thanks again and looking forward to purchase more licenses
Hello,
Thank you for your kind review and for your purchase.
At the moment, our current demo roadmap does not include a demo of this type. However, if sufficient demand arises, we would be happy to consider adding similar demos in future updates.
Best Regards
I see.. what’s the roadmap?
Hello again,
There will be 3 demos to be added to the theme: Startup, Agency Showcase, and Business/Corporate. I recommend staying subscribed to the update emails to review these demos once they are released.
Best Regards
Well done thanks for the updates its very refreshing..many promise but few deliver youre delivering..thanks
Hello again,
We are continuing our work to deliver the demos to you in the best possible way. Very soon, new demos will be shared with you.
Best Regards.
Hola, estoy pensando en comprar este tema pero tengo una duda respecto al objeto 3D del fondo.
¿Se puede reemplazar por algún modelo 3D propio? ¿Cómo funciona su widget 3D Renderer? ¿Qué formatos acepta ese widget renderer? ¿Tiene algún vídeo o foto de como funciona el widget y como quedaría otro objeto 3D?
Hello! Thank you for your interest in Zeyna.
We have two Zeyna-exclusive Elementor widgets for 3D rendering. One is the 3D Renderer widget, which is used to render GLB and GLTF files, and the other is the Spline Renderer widget. With these two widgets, you can easily render and animate your own 3D models or Spline scenes.
Below, I’m sharing video documentation that demonstrates how these widgets work and how they can be used:
Spline Renderer widget: https://themes.pethemes.com/zeyna/docs/spline-loader-widget-sequence-builder/ 3D Renderer widget – General information: https://themes.pethemes.com/zeyna/docs/3d-renderer-widget-general-information/Please feel free to ask if you have any further questions. (For clearer communication, I kindly ask that you leave your comments in English.)
Warmest regards.
Suena bien, ¿y se puede simplemente mantener todos los ajustes existentes en el wdiget y simplemente reemplazar el objeto? Es decir, añadir un objeto pero que tenga las mismas animaciones que vendrán por defecto
Hi there,
Sure. When you import any demo you like into your website, all the settings and scenes/models you see in the demo will be imported as well. After that, you can simply replace the scene/model with your own, while keeping all other settings exactly the same.
Warm regards.
Genial y una última pregunta, ¿como está creado el header y footer? ¿Es con el plugin de header & footer de elementor? ¿Es fácil de editarlos?
Hi there,
Like many other page components, headers and footers in Zeyna are created and edited entirely with Elementor. “No additional plugin is required” for this; everything is handled using only Elementor and Zeyna. Zeyna provides this functionality as a fully built-in feature.
In the video below, you can see a quick preview of how header editing works: https://vimeo.com/1131746044
Kindest.
Not seeing the Showcase WEBGL in the theme templates folder I just downloaded from Themeforest. I see everything else but that one.
Hello,
If you create a support ticket at pethemes.ticksy.com, our team will provide you with the template library file for the relevant demo.
Best Regards
I have been unable to import a demo and your support page is broken online. Please help explain which files and process should be followed to upload a demo to get a jump start on the website buildout.
Hello,
We have seen that you created a ticket, and our team has responded to it. You can continue the conversation via Ticksy to resolve the issue.
Warm Regards
Thank you for letting me purchase the theme. However, after opening the menu and clicking a button, the menu remains open even after the page transition. Is it possible to have the menu automatically close after navigating to another page?
Hello,
Thank you very much for purchasing the Zeyna theme.
If you open a support ticket at pethemes.ticksy.com, our team will provide the necessary assistance and help resolve the issue.
Best Regards.
One question before buying: Is it possible to change the animated icon that appears throughout the sample website https://prnt.sc/Hi4z1JdIsTCD? Is there a specific format available?
Hello, thanks for your interest in Zeyna.
Sure, you can replace it with any Spline scene from Spline library, you could also use our 3D Renderer widget for uploading your own 3D object models.
Kind regards.
Do you have any preview of the spline library you have?
Hello again,
You can preview all open licensed Spline designs in Spline community here: https://community.spline.design/
Also if you have an Envato Elements subscription; you can use all Spline assets with Zeyna: https://elements.envato.com/3d/file-types-spline
Please let us know if you have any further questions.
Warm regards.
Hello Team im enjoying your masterpiece Is it possible to activate background colours change on scroll feature available in watch demo on any other block?
Thanks
Hello, thanks for choosing Zeyna, we are so glad to you like it.
Yes, you can switch site colors based on scroll position of a container. If you open a support ticket here: https://pethemes.ticksy.com our support team will assist you about it.
Warmest regards.
want to ask if this theme is SEO optimized?
Hello, thanks for choosing Zeyna.
Yes, in Zeyna all core SEO and performance optimizations have already been implemented within the standard Elementor and WordPress integrations.
Warm regards.
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