42 comments found.
One question before buying: Is it possible to change the animated icon that appears throughout the sample website https://prnt.sc/Hi4z1JdIsTCD? Is there a specific format available?
Hello, thanks for your interest in Zeyna.
Sure, you can replace it with any Spline scene from Spline library, you could also use our 3D Renderer widget for uploading your own 3D object models.
Kind regards.
Do you have any preview of the spline library you have?
Hello again,
You can preview all open licensed Spline designs in Spline community here: https://community.spline.design/
Also if you have an Envato Elements subscription; you can use all Spline assets with Zeyna: https://elements.envato.com/3d/file-types-spline
Please let us know if you have any further questions.
Warm regards.
Hello Team im enjoying your masterpiece Is it possible to activate background colours change on scroll feature available in watch demo on any other block?
Thanks
Hello, thanks for choosing Zeyna, we are so glad to you like it.
Yes, you can switch site colors based on scroll position of a container. If you open a support ticket here: https://pethemes.ticksy.com our support team will assist you about it.
Warmest regards.
want to ask if this theme is SEO optimized?
Hello, thanks for choosing Zeyna.
Yes, in Zeyna all core SEO and performance optimizations have already been implemented within the standard Elementor and WordPress integrations.
Warm regards.
Request you to revert on Ticket#4531481 and resolve the issue kindly
Hello, thanks for choosing Zeyna.
Our support team will help you about the ticket asap.
Warm regards.
i want to ask if this theme is SEO optimized?
Hi – I was just wondering if the video that plays on the Agency demo is available for purchase or download?
Hello,
You can use the videos without making any payment. If you open a support ticket at pethemes.ticksy.com, we can provide you with the videos you need.
Best Regards.
Such an amazing theme! I am enjoying it so far. So I know we’re able to use multiple template parts as we please. But I was wondering if there was a way to import the dummy project posts?
The issue is, I imported a layout that has no project functionality. If there’s some way to import the projects (not just the layout) without affecting the current layout, that would be incredible!
Hello,
Thank you for choosing the Zeyna theme and for your kind feedback. It truly means a lot to us.
Normally, projects cannot be imported individually. However, if you open a support ticket at pethemes.ticksy.com, our team will be happy to assist you and perform a manual import for you.
Best Regards
The Forms widget doesn’t submit/log anywhere/send email notification, literally nothing happens.
Hello, thanks for choosing Zeyna.
There may be some things that were missed regarding the form submission setup. Can you please open a support ticket here: https://pethemes.ticksy.com so our support team will check this out for you.
Warm regards.
Hi, Have a few questions prior to decision of purchase pls: 1. Is demo page ( https://preview.themeforest.net/item/zeyna-multipurpose-creative-wordpress-theme/full_screen_preview/60601733 ) included in the theme package ? 2. What is level of expertise required to customize this theme? 3. Several features don’t work well on the mobile/tablet, which is a priority; when are all bug fixes expected? 4. The speed is too slow, any improvements in pipeline? 5. Is there a demo available for the backend wp-panel?
Thanks.
Hello, thank you for your interest in Zeyna
We’re happy to answer your questions prior to purchase:
1- Yes, the full landing page shown in the demo is included in the theme package. You can import it easily with our one-click demo import setup.
2- Only basic WordPress + Elementor knowledge is enough to customize everything comfortably. Additionally, our support team is always available to assist you if you get stuck at any point.
3- We are currently releasing two updates per week, focusing on both adding new features and polishing existing modules. Within the next 2–3 updates, the majority of the initial release issues will be fully stabilized and resolved.
4- Optimization is a major part of our ongoing update plan. The same weekly update cycle also covers speed and performance enhancements, so you will see continuous improvements in the upcoming releases.
5- At the moment, we don’t have a backend WP-admin demo available, but we plan to introduce a controlled preview option later on.
Please let us know if you have additional questions.
Warmest regards.
Hi! Important question – are you planning any performance and bug fixes updates in the near future? I love the design and flexibility with the many settings for each element but the whole theme is unbearably slow. Opening each page in Elementor takes about 50 sec (tested similar themes in the same environment without issues, 2-3 seconds). Importing a small section from the template kit takes a couple of minutes per import (nginx, PHP 8.3). I am also experiencing multiple bugs like e.g. “Zeyna Creative” text wrapper disappearing on frontend. I understand some of these issues could be addressed through support but first I’d need to set up the site at least partially, but it’s quite painful as Elementor freezes for 10-15 sec after each setting change, which I don’t experience switching to other, visually similar themes. The possibilities are cool, would like to use it, just wanted to get an idea how realistic is it that this would improve with future updates?
Hello, thanks for choosing Zeyna.
Yes, we are aware that some container/widget features may cause performance drops inside the Elementor editor. We are currently working on these issues and they will be fixed in this week’s update.
If you could let us know which pages/widgets you are experiencing problems with by opening a support ticket here: https://pethemes.ticksy.com, it would greatly help us troubleshoot more accurately.
Warm regards,
hi, before the negative review, I am asking you directly. I am not happy with this theme and it has so many buggy functions and I have no time to wait and support message etc. I want refund direclty, please answer me ASAP.
Hello,
Can you please open a support ticket here: https://pethemes.ticksy.com so our support team will assist you about the refund.
Kindest.
Hello! First, I want to say this theme is amazing – absolutely love the design and features!
I need help with a license reset. I tested the theme on a dev site (loved it!), deleted the site accidentally without deactivating, and now can’t activate on my new site. Support ticket submitted with purchase code details.
I’m hoping to launch my site soon, so a quick response would be greatly appreciated!
Thanks for creating such a great theme and for your help!
Hello,
Thank you very much for your kind feedback about the theme and for your purchase. I checked and saw that your support ticket has been answered and your code has been reactivated. If you need any further assistance, please feel free to reach out to us.
Kind Regards
really start to love the theme. is there any widget to play video on scroll included?
Hello,
I’m very glad to hear that you had a good experience with the theme and that you liked it.
The feature you’re looking for is already available in the theme. If you open a support ticket, our team will contact you promptly and guide you on how to use it.
Best Regards
Dear Zeyna Support Team, I’m interested in purchasing the Zeyna WordPress theme and have a question before I proceed with my purchase. I see that Elementor is a required plugin for the theme. I wanted to clarify whether I need the Elementor Pro version or if the free version of Elementor is sufficient to import all the templates, sections, and animations included with the theme. Could you please confirm this so I can ensure I have all the necessary tools before purchasing Zeyna? Thank you for your assistance!
Hello,
Thank you very much for your interest in the Zeyna theme.
You do not need any paid plugins to use the theme and its features. You can be sure that you won’t need Elementor Pro either.
Best Regards.
Demo, login, signup and other features not working. ?
Hello,
Our team continuously reviews all demos and quickly resolves any issues they find. If there is a specific demo where you encountered these problems and you can share it with us, our team will address it promptly.
Best Regards
Hello,
First of all, thank you very much for the great design and updates. I imported one demo and I would like to know if it’s possible to add sections from different demos into certain parts of this demo. If it is possible, I would really appreciate it if you could help me understand how to do it.
All the Best
Hello,
Thank you very much for your kind words. I’m really glad that the updates have been helpful. We are doing our best to make the theme better every single day.
As for your question, yes, you can absolutely combine sections from different demos and use them together. To make this easier, we created template libraries that include all sections from all demos. If you need assistance on how to use them, you can open a support ticket at pethemes.ticksy.com. Our team will be happy to assist you in the best way possible.
All the Best
Thanksss!
You’re Welcome! Have a wonderful day.
Hi there, I have tried to change the page loader logo of yours and it didn’t take place and didn’t updated, you guys does not provide any documentation please help me with this
Hello,
Thank you for your interest in the Zeyna theme. If you create a support ticket using the link below, our team will provide you with assistance as quickly as possible and answer your questions.
pethemes.ticksy.com
Best Regards
Where can i download the Online Support like Theme or One click Demo?
Can you send me zip for themewaves@gmail.com?
Hello,
Thank you very much for purchasing Zeyna and for your interest. We have sent an email to your address. Once you check it and reply, you can be sure that we will assist you.
Best Regards
Looks promising, but checking the construction theme on mobile – it’s completely broken and has elements completely unresponsive.
A lot of the templates seem non mobile friendly in design it also takes forever to load any templates on any device (loading screen).
A lot of potential but needs more work!
Hello,
Thank you very much for liking the design and for your kind words. Our team is handling all the issues and will continue resolving them quickly. Thank you very much for your feedback.
Best Regards
Import Failed Error: error (500) Whoops, there was a problem importing your content
demo import doens’t work…solution???
I solved problem source is:
simplexml
xmlreader
xmlwriter
curl
open these extensions on php. or contact your hosting provider.
my new question is: one licence also approving different website install? I want to just use this my localhost so is it problem or not?
Hello,
Thank you for your interest in the theme and for your purchase. Even on a localhost, the theme cannot be activated on more than one site at the same time. After you finish your development on the local server, you will need to deactivate the license in order to activate it on your live website. If you need help with this or anything else, you can open a support ticket at http://pethemes.ticksy.com/
Warm Regards
