12912 comments found.
where are the postage courier options to change from “FREE” postage on products? cant find them anywhere to change?
- Pick up from the Woodmart Store pick up todayFree
- Courier delivery
Our courier will deliver to the specified address 2-3 Days Free
*DHL courier will deliver to the specified address 1-3 Days Free
Found them in HTML blocks. However I’m puzzled with the specification block for Components. When I put specification into attributes for say processor it appears in every component title so I’ve deleted them and want to add a WP bakery block instead but can’t add anything to the right hand side colum nor get rid of the specification title.. Really frustrating.
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards
Hello,
Could you please provide a link to the page where this issue occurs? This will help us see the problem firsthand and provide a more accurate solution.
Best regards
website broke after updating to WoodmartVersion: 8.5.2. please help
home page screenshot: https://snipboard.io/LBi5CA.jpg
website: https://rassenaltayf.com/
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hi, is there any way that I could hide the products categories in the Products (Grid or Carousel)?. There are products with many categories and that doesn’t look nice in my home page. Thank you in advance for your answer!
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards
Checkout page not working. I need assistance. I already sent an email
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hello, do you have any topics, tips, documentation about Woodmart in WooCommerce with pure Nginx? I’m dealing with the cache, I can’t find anything about that, only about LiteSpeed.
Hello,
Unfortunately, we don’t have any specific documentation or guides for WoodMart with a pure Nginx setup.
This topic is generally related to WordPress and WooCommerce caching rather than the theme itself. WoodMart does not require any special Nginx cache configuration beyond what is normally needed for a WordPress/WooCommerce website.
If WordPress, WooCommerce, and your cache configuration are working correctly, WoodMart should work without any additional theme-specific setup.
Kind Regards
We have an outdated WPBakery plugin. Is there an existing guide or common fix for re-syncing the bundled WPBakery in WoodMart? I’d like to use the theme-bundled version without buying a separate license if that’s possible
Hello,
Thank you for contacting us. You can update the plugin to the latest version via Dashboard -> WoodMart -> Plugins.
Let me know if it works for you.
Kind Regards
The product variants section, the white and off-white color circles are not clearly visible due to the white background. Can you please give a thin contrast color circle for the light color? See the example. https://shajpori.com/product/hand-gloves-for-kids-and-women/
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Feature Request:
The “Product tabs” module does not allow setting the H-tag for titles or configuring the font for titles individually.
Hello,
Thank you very much for the feature request. We also invite you to post and discuss your feature requests on our website here https://xtemos.com/go/feature-requests
Kind Regards
After the last update, the colors are not showing in the variants. Only the names are listed one below the other. This problem did not exist before?
Hello,
Could you please send us your admin access and some details about the issue so we can check what is wrong? Use the contact form on our profile page here: https://themeforest.net/user/xtemos
Kind Regards
I have passed on the information. Thanks
Hello, with the latest update 8.5.0, the HTML block is not working. On pages where I call it via shortcode, the CSS files are not loading. Could you please urgently test this and release a patch?
In short, for your test: create an HTML block design with Elementor. Then call its shortcode from a WooCommerce brand section or another area, and you will see that the design does not load completely. Thank you.
Hello,
Thank you for contacting us.
We have just tested this on our end and it works without any problems. Could you please provide us with your website access so we can investigate what is wrong? https://gyazo.com/f2223bb4aabce91361ef023551a2c7c6Kind Regards
With catalog mode is possible to remove prices?
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
The catalog mode is designed to disable the ability to purchase the product but still show all the information about the product, including prices. But you can hide prices using our layouts builder instead.
Kind Regards
Before this new update, my menu and drop down was working fine. I adjusted dropdown height to 420px using Aside menu. But now, the height is getting distorted for each device size. For desktop, it is becoming scrollable and for laptop, it is increasing space in bottom if I set it to 550px. Kindly advise
Hello,
Could you please provide a link to the page where this issue occurs? This will help us see the problem firsthand and provide a more accurate solution.
Best regards
Can I share my website here?
Sure, you can post it here, or use our contact form https://themeforest.net/user/xtemos
I have shared my website via contact form. Please check
We did not make any changes to the dropdowns in the update.
The height of your sidebar menu is set to 380px. This can be seen in the CSS variables: https://monosnap.ai/file/1c6BWh0bupns7Nl3iuWLBZzKe4aRktThe dropdown remains the same height (380px) across all screen widths.
What changes is the height of the content inside the dropdown. The dropdown content does not have a fixed width and uses a 25% / 75% layout relative to the screen width: https://monosnap.ai/file/9ptuXhIonrcxhKFsJvgleJgVinQpK8As the screen becomes wider, the product column also becomes wider (and proportionally taller). When the content becomes taller due to the increased width and exceeds the fixed dropdown height of 380px, a scrollbar appears.
The only possible solutions are:
- Reorganize the content inside the dropdown.
- Reduce the padding around the content.
- Increase the dropdown height to a value where the scrollbar will never appear for the current content layout.
Can I somehow fix height and width according to screen size?
We have answered your question on our support forum. Please continue the conversation there.
With the latest update (8.5.0), the website crashes if WooCommerce isn’t installed. However, up until the previous version, the site worked fine even without WooCommerce.
Hello,
We are sorry for the troubles. Could you please check your PHP error logs to see if there are any fatal errors? Or send us your admin access so we can check and help you asap. Use the contact form here https://themeforest.net/user/xtemos
Kind Regards
Unfortunately, the site is live, so I can’t set up a staging environment to run tests at the moment. In any case, all you need to do is install the theme on a new site without WooCommerce to observe the effect. Repeat the same process with the previous version of WoodMart and see what happens. That’s all there is to it. The issue can be reproduced regardless of the site or hosting provider.
Yes, we tried to use our theme without WooCommerce and didn’t face any errors. So it might be somehow related specifically to your website and that is why we would need your access.
Ok, I sent you the credentials to access the staging version, where you can see the issue.
FYI, these are the errors that I saw in the debug log file when I tried to update the website to the last 8.5.0 version of Woodmart:
An E_ERROR error occurred on line 29 of the file /home/customer/www/mydomain/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/catalog-mode.php. Error message: Uncaught Error: Call to undefined function wc_get_product() in /home/customer/www/mydomain/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/catalog-mode.php:29
Stack trace:
#0 /home/customer/www/mydomain/public_html/wp-includes/class-wp-hook.php(341): woodmart_catalog_mode_init(Object(WP))
#1 /home/customer/www/mydomain/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(NULL, Array)
#2 /home/customer/www/mydomain/public_html/wp-includes/plugin.php(570): WP_Hook->do_action(Array)
#3 /home/customer/www/mydomain/public_html/wp-includes/class-wp.php(838): do_action_ref_array('wp', Array)
#4 /home/customer/www/mydomain/public_html/wp-includes/functions.php(1343): WP->main(Array)
#5 /home/customer/www/mydomain/public_html/wp-admin/includes/post.php(1315): wp(Array)
#6 /home/customer/www/mydomain/public_html/wp-admin/includes/class-wp-posts-list-table.php(165): wp_edit_posts_query()
#7 /home/customer/www/mydomain/public_html/wp-admin/edit.php(235): WP_Posts_List_Table->prepare_items()
#8 {main}
thrown
Hello,
Thank you for your help. We have identified and fixed this bug. Please apply the patch #720144 in WoodMart -> Patcher.
Kind Regards
I have applied the patch, and now it works well. Thanks!
You are always welcome. Feel free to contact us if you have any further questions.
Hello,
Thank you so much for the amazing new WoodMart update!
I have a question/suggestion regarding the newly added Custom Label feature. Currently, its behavior in Elementor is a bit problematic for large stores.
For example, I created a “Bestseller” badge, but as soon as it was set up, it automatically appeared on all products globally.
We badly need Conditional Logic for this feature, so we can specify exactly where the badge should be displayed (whether based on a specific category, tag, specific product, or product attribute).
Could you please consider adding conditional rules for Custom Labels in the next update? Right now, we cannot practically use this feature because it automatically assigned the “Bestseller” badge to all 3,000 of our products at once in Elementor. (Note: We use Elementor and do not use Gutenberg).
Thank you for your hard work and looking forward to your reply!
Hello,
Thank you for your feedback. Our custom labels already come with conditions and should be suitable for your use cases. For more information, please refer to our documentation at https://xtemos.com/docs-topic/custom-label-builder/.
If you encounter any issues, please don’t hesitate to reach out, and I’ll be more than happy to assist you further.
Kind regards,
Thanks a lot!
You are always welcome.
Warning: require(/var/www/www-root/data/www/domain.com/wp-content/themes/woodmart/inc/classes/class-singleton.php): Failed to open stream: No such file or directory in /var/www/www-root/data/www/domain.comwp-content/themes/woodmart/functions.php on line 47
Hello,
Please send us your admin access so we can check what is wrong. Use the contact form here https://themeforest.net/user/xtemos
Kind Regards
With last Elementor update, where I can find “Container stretch” layout option in new Flexbox container? It’s changed
Hello,
There is no custom stretch option for the “Flexbox” widget. It is available for the “Container” element only.
Kind Regards
In new Elementor version when you try add a Container with ”+” now there are Flexbox and Grid. Before the update when tou choose Flexbox was a Container, now in averythng different. Please chek it, cause now we can’t add a Container with more Container inside.
Hello,
The Container element can still be manually dragged and dropped into the root of the editor and used as before: https://monosnap.ai/file/MTdqznmuLYayv8SIXGPrmMMYaC6b9O Using the plus button, in addition to the Flexbox element, you can also add a Grid element, which includes a Stretch option: https://monosnap.ai/file/yV73iJAHVRfqrtdV6x5TSadhSD1Pom An already added Grid element can be converted into a Container using the Layout option: https://monosnap.ai/file/slXwuOaVPBc5qmTjal4hTw7QNCjoNT At the moment, a Flexbox element can also be stretched by adding the custom class wd-section-stretch. However, it is important not to apply atomic styles to it, as this may affect other stretched sections: https://monosnap.ai/file/LFIAGLSolkjgVVY6JiWrwDQC9WHYTsKind Regards
Thank you
You are always welcome.
Hi, need to update Slider Revolution to version 6.7.56 since it doesn’t show up oh Updates page?
Hello,
You can download the latest version of the plugin in your account on our website and update it manually via Dashboard -> Plugins. https://xtemos.com/my-account/
Kind Regards
Thanks
You are welcome. Feel free to contact us if you have any further questions.
Hi! Question before purchasing: is it possible to install this demo https://woodmart.xtemos.com/home/ using Gutenberg instead of WP Bakery?
Hi,
Thank you for reaching out to us and considering our WoodMart theme for your projects. We’re here to provide any information you need.
Of course, all our prebuilt websites/demos are available with Gutenberg blocks. You can choose the builder during the setup wizard.
Kind Regards
Hi, guys. WooCommerce finally decided to make their additional variation images functionality free and merge their paid plugin into core ( https://developer.woocommerce.com/2026/05/19/bringing-variation-galleries-into-core/ ). So it would be nice if you add some code to handle migration to native variation gallery.
Hello,
Thank you for your comment. Yes, we will review this and consider adding compatibility with this feature in our future updates.
Kind Regards
