12912 comments found.
I purchased a service and my subscription has expired, but this problem is affecting the current version.
Please help me find a solution.
Subject: CSS files not being generated in /uploads/woodmart/css/parts/ Hi Woodmart Support, I’m using Woodmart 8.5.4 with WordPress 7.0 and WooCommerce on shared hosting (cPanel).
The problem:
The folder /wp-content/uploads/woodmart/css/parts/ exists with the correct permissions (755) but remains completely empty. No CSS files are being generated, causing these errors repeatedly in debug.log: `wp_maybe_inline_styles was called incorrectly`. Could not read “path” key for ”/css/parts/base-rtl.css” stylesheet “wd-style-base” Could not read “path” key for ”/css/parts/header-base-rtl.css” stylesheet “wd-header-base” Could not read “path” key for ”/css/parts/woocommerce-base-rtl.css” stylesheet “wd-woocommerce-base” What I’ve already tried:
Regenerate styles from Woodmart Status page Created the parts folder manually via Terminal with 755 permissions Filesystem Method is “direct” Cleared all caches
Server info:
PHP 8.3.31 PHP Memory: 2GB Filesystem Method: direct Hosting: Shared (cPanel)
Please advise on how to force Woodmart to regenerate the CSS files correctly. Thank you
Hello,
Please send us your admin access so we can check the issue on your website and see what is wrong. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
The problem lies with the fonts. After changing the font, we were unable to change it further and it remained stuck with the system font. Furthermore, it is impossible to generate or host fonts in the file at all.
I went to Performance > Font Display for text fonts
Disable You can specify the “font-display” property for text fonts. Read more information here
It started working again.
When the block is enabled, nothing happens.
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Hello, is there any way to know before importing a demo, whether it was built with Elementor containers or with the old columns?
Hello,
Thank you for the question. All our prebuilt demos are made with containers. Old columns are not used there.
Kind Regards
hello, do you plan to support cookie policy for EE version 2? now in your theme settings, i can only add a cookie message with a link and an ok button. on version 2 on eurpe cookie policyis not enough, i should be able to carefully check all cookies and enabe or disable all, not just an ok or show more details button, do you plan to support that in the future update? in europe from now on, every site that dont have cookie policy v2 is againstthe law, we now have to use plugin for that
Hi,
Thank you for reaching out to us. We’re here to provide you with the best support possible for your WoodMart theme.
Currently, we don’t have plans to extend this functionality in our theme. So it is better to use an extra plugin for this purpose.
Kind Regards
We just purchased your theme today. Our business focuses on B2B inquiries within the machinery industry, and I would like to ask a few questions: 1. Is there a navigation module that allows displaying corresponding product images for product series within the navigation menu?
2. Sometimes we need to incorporate “trust indicators,” so is there a way to display numbers that animate by counting up?
3. We plan to display our product series on the homepage as categories arranged in a card layout; can we add text content to the cards and select animation effects for them?
4.When creating slides, can we add animation effects to the text and images?
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
I’m having an issue with some strings that are not being translated through Loco Translate.
I have already tried syncing the translation files, saving the translations and clearing the site/cache, but the following phrases still appear in English on the website:
-My account -Payment information -Your order -No products added in the compare list. You must add some products to compare them. You will find a lot of interesting products on our “Shop” page. -You don’t have any products in the wishlist yet. You will find a lot of interesting products on our “Shop” page.
Could you please let me know where these strings are coming from and how I can translate them correctly?
Are they part of the theme, a plugin, WooCommerce templates, JavaScript files, or theme options?
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards
Hi I purchsed this theme and installed.I import demo data but now I am facing issue after footer there is long white space when I scroll the page.
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards
I am quite interested in your theme. To give you some context, we deal in mechatronic products, and our website is primarily designed to generate inquiries from B2B clients. 1. Does your theme offer specific advantages for this type of website? For instance, does it feature superior design modules or effective calls-to-action (CTAs)?
2. Is the theme’s code well-optimized? Good code optimization ensures faster loading speeds, which is beneficial for SEO.
3. I’d also like to know if the product detail pages are designed to accommodate the specific needs of electronic products—such as displaying technical specifications and descriptions—and if they support features like tabbed content switching.
Hello,
Thank you for the detailed questions.
WoodMart includes a solid set of CTA elements — buttons, inquiry banners, icon blocks — and lets you place a “Request a Quote” button in the header sitewide. You can build dedicated landing pages for product lines without touching code.
On performance, the theme loads page-specific CSS only, has built-in lazy loading, and uses AJAX to avoid unnecessary full-page reloads. It works well with WP Rocket, LiteSpeed Cache, and CDNs, and scores well on PageSpeed when properly configured.
For product pages, WoodMart supports native tabbed content — so you can separate Description, Technical Specifications, and Downloads (datasheets, manuals) into clean tabs. Technical attributes display in a structured list format, and the product layout itself is fully customizable via Elementor/Gutenberg. Paired with a quote-request plugin like YITH or B2BKing, it handles B2B catalog+inquiry workflows well.
Kind Regards
Did you guys forget you have a patch section.
last two updates no patches just updates..having to update my functions each time..
Hello,
Thank you for your comment. We sincerely apologize for any inconvenience caused. However, as per our policy and best practices, we release minor updates instead of patches when critical or security issues are reported. The latest updates include such fixes. Regrettably, we are currently working on a new update and must release it as soon as possible. Nevertheless, please rest assured that these updates only involve a few lines of code, so they won’t disrupt your website.
Kind Regards
Hey guys! After updating the theme to the latest, I noticed the “hotspot” no longer works (and causes the products within the hotspot to just list down the page) and same for the featured items – they go down the page instead of going across it. Also, my slider only shows a small sliver of the video I have in it. Any thoughts as to what is going on?
Hello,
Could you please temporarily disable all plugins that are not related to our theme (including caching, optimization, and third-party WooCommerce extensions)? This will help us check if any of them are causing the issue.
After that, kindly share your WordPress admin access using the contact form on oru profile page here https://themeforest.net/user/xtemos
We will review your setup and get back to you shortly.
Best regards
Thank you for the reply – I should not have been lazy and done this in the first place. Slim SEO was the culprit plugin causing some sort of conflict.
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Hi, I’m interested in purchasing your excellent theme for an upcoming project. I’m currently an Avada user and I’ve seen the recent announcements about the changes Envato plans to introduce from July 1st. Before making a decision, I’d like to understand whether these changes could have any impact on your theme, and licensing. Do you happen to have any information or early insights you can share regarding the upcoming Envato changes? I’d just like to make sure it’s still a safe investment for a new project before I go ahead and purchse it. Thanks!
Hello,
Thank you for expressing interest in our theme.
Changes on Envato are related to their exclusivity policy, and they shouldn’t impact any of the products. We have no plans to alter our development course, not in July or at any other time in the future. We also don’t have any plans for new separate products at the moment. WoodMart remains a part of ThemeForest, and we will continue to develop and improve it as always.
Kind regards
Good afternoon, is slider revolution not updated anymore? I don’t see it in Woodmart plugin list… Kind regads,
Tonius
Hello,
Thank you for the question. Since we no longer use the Slider Revolution in our theme, we have removed it from the dashboard. But you can always download the latest version and update on your website in your account on this page https://xtemos.com/my-account/
Kind Regards
Good Morning,
Please could you assist with resetting my password on the https://xtemos.com/my-account/ site – I have not received the password reset email and need to download the latest Slider version.
Many thanks
Hello,
Please send us your purchase code and email so we can find your account and help you. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Will do, thank you 
Hi, is it possible to replace the add to cart with contact us button ? and remove prices ?
And its possible to replace pagination with infinity scroll in product listing page ?
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
Yes, you can replace the add to cart button and price with your custom contact us button using our custom layouts builder. And yes, there is an option to enable infinite scroll on the shop page.
Kind Regards
Perfect, thanks. I just purchased the theme. During installation, I can choose the builder. I prefer Gutenberg because it’s much faster.
My question is: if I use Gutenberg, can I still turn the website into a catalog instead of an online store? For example, hide prices, change the “Add to Cart” button, remove the cart, and disable login/registration features. Is that possible with the Gutenberg version? or its better to use Elementor ?
Thank you for purchasing our theme! Of course, you can build your custom layout with Gutenberg blocks as well. Please refer to our article here https://xtemos.com/docs-topic/single-product-page-builder/
The 10% discount applied to variant products is being shown as 0%. How can we fix this issue, which was caused by the last update?
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards
Your password reset on xtemos.com is broken. Trying to login and get support.
Hello,
We sincerely apologize for any inconvenience caused. The issue on our website has been resolved. You can either restore your password or send us a message through the contact form.
Kind regards
Hello, I am the owner of a valid WoodMart license purchased via ThemeForest. I cannot access my XTemos account because the password reset form and contact form seem to be malfunctioning. Could you please advise me on an alternative way to contact support?
Hello,
Could you please clarify what is wrong with that function for you? Send us a screenshot if possible. You can use a contact form here https://themeforest.net/user/xtemos
Kind Regards
I tried using the “Lost your password?” feature multiple times, but the password reset page displays the message “Please verify that you are human”, but no CAPTCHA or verification option appears for me to complete.
Screenshot 1: https://drive.google.com/file/d/1VeYDAhkc8Gike-B3ZwHD9mZwuQyve0fU/view?usp=sharing
I also attempted to contact you through the contact form on the XTemos website, but it failed to send the message and displayed an error.
Hello,
We sincerely apologize for any inconvenience caused. The issue on our website has been resolved. You can either restore your password or send us a message through the contact form.
Kind regards
Dear Woodmart team, if Justify gallery option is enabled for standard blog post with a gallery, when try to publish or update any post in the admin area I get white screen with Warning: Cannot modify header information – headers already sent by (output started at ../themes/woodmart/inc/modules/parts-css-files/class-parts-css-files.php:604) in ../wp-admin/post.php on line 231 I noticed the warning today and cannot update or publish any posts. Everything on the website is up to date but my support period has expired so cannot open a ticket in your forum. Thank you!
Hello,
Could you please provide a link to the page where this issue occurs? This will help us see the problem firsthand and provide a more accurate solution. I don’t see the problem on our website.
Best regards
Unfortunately, there is no way, because the error occurs in the admin panel when updating and/or publishing a post. We talking about standard post (without any builders), opened with the classic editor, included WP native photo gallery and enabled WD justify gallery option (Blog > Single post > Settings > Justify gallery). It’s something with the latest major version of WD.
Also, I found that the bootstrap-light.css file is missing from the theme folder as well but it’s still available in the Performance > CSS > Advanced > Styles always load list. So maybe it’s just by mistake.
Thank you!
Thank you for the report. We will review both issues and fix in the next theme update if needed.
Hi Xtemos team,
It seems that the latest version of Slider Revolution available for download at Xtemos > My Account is: v6.7.56.
However, this version contains a vulnerability, and it is flagged by Security Scan: https://patchstack.com/database/wordpress/plugin/revslider/vulnerability/wordpress-slider-revolution-plugin-7-0-10-authenticated-subscriber-sensitive-information-disclosure-vulnerabilityAre there any plans for updates?
Thanks
Hello,
This vulnerability is for the Slider Revolution 7, which is a separate plugin. Our theme includes Slider Revolution 6, and you can download the latest version of that plugin in your account https://xtemos.com/my-account/
Kind Regards
This is what Security Scan reports for the latest version I have. Can you then please update to the latest version from June 3, 2026 SR 6 – 6.7.57?
Hello,
We have updated the plugin to the latest version. You should be able to download it now.
Kind Regards
Hi Team,
I noticed a cross-browser layout bug regarding the Cookies Popup feature on Safari. While it renders perfectly fine on Google Chrome, the layout breaks on Safari (desktop).
The buttons container (.cookies-buttons) gets compressed and drops down, or the links wrap incorrectly, causing a distorted alignment. This happens due to how WebKit handles flexbox child sizing and shrinking calculations compared to Blink.
Here is the HTML structure for reference:
... ... ...Could you please include this cross-browser fix in your upcoming theme update?
Thank you!
Hello,
We can’t reproduce it on our end. Could you please send us a link where we can check this?
Kind Regards
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards
