915 comments found.
Hi, Been using Xing for a month and love it. i want to change the products page to include a plugin called zwoom (or something very similiar) has anyone fixed the conflict issues?
Hello mbenterprisesllc,
Thanks for the purchase and kind feedback. As @deathmn1 shared a solution, you can use WooCommerce Cloud Zoom or may be Cloud Zoom for product page. There is also a CSS fix (shared by deathmn1):
.mousetrap { background-image:url(’/wp-content/themes/mytheme/images/spacer.png’) }
This can be added at the end of style.css file, or inside plugin CSS file.
Regards
I have a two problems with Description, Review Tab on product page and page navi not work property. My blog: bemeshop.com thanks for support. Sorry because my english is so bad.
Hello bemeshop,
Kindly update the theme to v1.0.5. As of WooCommerce 2.0+, there were some changes to class names of tabs. This latest version contains all updated CSS and fixes for tabs, pagination and other WooCommerce styles.
Regards
Hello deathmn1,
I just checked the site in FireFox 9.0.1 and Chrome. Slidedeck seems to be working fine. In your firefox browser, make sure JavaScript is not disabled. If there are any conflicting add-ons, make sure you remove them and clear all browsing data. I hope that will work.
Regards
JavaScript is enabled and i tested it in many pc and still not working. —Please check the slides it is not displayed and it is stuck with 1st slide only (not moving or auto change to next slide)
i tested it in 5 deference computers and not working not moving not auto change only stuck with 1st slide but it works fine with ” internet explorer and chrome” !!!
Hello deathmn1,
I have re-checked it in FF and chrome, and all slides seem to work fine. However, there are two errors inside the console log of firebug. These are caused by tinymce plugin on front end. There is an error with mcstabs.js file and jquery library is loaded multiple times due to some plugins.
As you said you already tried with disabling plugins, may be the slidedeck plugin is loading jquery in wrong way. In WordPress, we load jquery with built in native call. If a plugin loads it one more time, it may create conflict. So you can re check if there is any plugin using tinymce on front end. If so, disable it and check the site again. I can assure you that the theme doesn’t create any conflict in this case, and it is related to wrong loading of JS files by plugin. 
Regards
now all plugins are deleted ? please hlp me still not working
Hello deathmn1,
Kindly send me your WP and FTP details at xconsau[at]gmail[dot]com. I will check it.
Regards
problem resolved ,it was because firefox update to v20 it has conflict with slidedeck so i changed the js of slidedeck after i bought it from slidedeck.com as they are the only one who sell it . also no one could edit it as it is encrypted:) Thanks and i hope i could help others who may have the same situation….
Hello deathmn1,
Thanks for sharing the solution. So far you never told it was FF v20. I’ve been testing it on v9.0 and below. 
Regards
thanks
now i got everything working like a charm viva India
Hey, There is a home-home page and i can’t add anything in it. And i can’t even see it in pages, how can i edit my homepage?
Hello egemenyildirim,
Kindly go through the documentation/index.html file’s section 7. Create Home page. This contains details on creating a Home page and setting it as front page.
P.S. For future support requests, please post message from the purchase account.
Regards
Hi SaurabhSharma
I have a Problem with exclusive Sidebars on my Shoppage. I cannot use any exclusive sidebars in my shop, only the default Sidebar is visible in the Shop, eg. I have applied a Shop page with a exclusive Sidebar for my Shop and filled it with widgets but I can only see the Sidebar on Posts and other Pages but not on any woocommerce shop page. I also tried to use a other exclusive Sidebar but without success on every page the exclusive Sidebars are vibile, not on the Shoppage.
Hello caruzer,
As you might be aware, exclusive sidebars are only for pages and posts. The shop based page of WooCommerce is actually an ‘archive’ of products. For example, if you assign exclusive sidebar to other pages like cart, my account, order, shipping, etc. they will show correctly.
Exclusive sidebar will also work if you create a Shop page and insert [recent_products] short code in it. But if this page is set as “Shop” based page in WooCommerce settings, it will be treated as an archive. And exclusive sidebars do not apply on archives/categories.
Feel free to ask me if you have any doubt related to exclusive sidebars. 
Regards
Hi Saurab,
Ive got i minner issue with my reviews. check this url plz.
http://www.barbeque-cateringservice.nl/winkel/huisgemaakte-gehaktballen/Ive done the update but that did not help. Is there a way to solve this?
Regards jeff
Hello Jeff,
As of WooCommerce 2.0+, there were some changes to class names of plugin. Latest version 1.0.5 of theme has an update for this. Kindly download latest version and update files as listed inside version_details.txt file. Right now I can see that xing/woocommerce/woocommerce-custom.css is old one.
Regards
Hi, what’s the best way to update the theme? I have done quite a bit of customization with regards to styling the theme and I want to make sure that none of those changes are lost when I update. Thanks!
Hello Matt,
Each version contains a version_details.txt file which has a list of all modified files in comparison to it’s direct previous version. So if you are using 1.0.4, you can simply download latest version and update files selectively as mentioned inside version_details.txt file. If you wish to update from earlier versions, kindly send me a mail at xconsau[at]gmail[dot]com. I will send you all version log files.
While updating selectively, you will be aware which files are getting updated and whether they were modified or not. If so, you can either skip them or include your code in them.
Regards
Hi, I want to add more related products in single page, default is 4, I want to add to 8, how can i do that? Should I modify woocommerce’s code or xing’s code? I do some research but didn’t find the answer.
Hello godwar,
Number of related products can be changed inside xing/woocommerce/woocommerce-hooks.php file:
// Redefine woocommerce_output_related_products()
function woocommerce_output_related_products() {
woocommerce_related_products(4, 4);
}
Inside this function, change the parameters to:
woocommerce_related_products(8, 4); // Show 8 products in 4 columns
You can find reference here. Also, related products are based on similar grouping through category or tags. So they may show 6, 7 or 5, depending upon their grouping.
Regards
hey, thanks a lot:)
I’m loving the Xing theme! I have a question though and I can’t find an answer in the documentation.
There is a short code for displaying products in a carousel. How would I make a short code to display several rows of products without a carousal effect?
For instance, on my home page, I am displaying the slider at the top, but under that I want to display multiple rows of products instead of just the one row the carousal displays.
Any help will be appreciated.
Thanks! Jason
Hello jason,
Thanks for the purchase and kind feedback.
The [carousel] short code is responsible for converting product posts into a carousel. So, if you remove that and use only [recent_products], they will show in multiple rows and column. For example, you can use these short codes:
[recent_products per_page="12" columns="4"] [featured_products per_page="12" columns="4" ]
Each of these short codes will show 12 products in 4 columns and 3 rows.
Regards
Hello deathmn1,
Sorry I was unable to understand your query completely. Do you mean the shopping bag on top-right corner, or the cart widget inside secondary widget area (bottom-left corner). Right now, both seems to work fine on shop pages.
Regards
now i m talking about woocommerce dropdown cart plugin v1 or v2 both not showning cart items on xing theme but they work well with other themes?
Hello deathmn1,
I just tested that plugin on latest version 1.0.5, and it works fine. I tested it on right sidebar. The widget will show on shop page and product archives. On cart page, it will hide automatically because we are already on cart page.
Regards
Hello deathmn1,
Yes I tested that plugin only. It works fine on latest version and earlier versions of theme. If you have made any changes to core files or CSS, make sure you update to the latest one.
Regards
how to update?
i m using Version 1.0.4
Hello deathmn1,
Log in to ThemeForest from the account from which you purchased theme. Next, download latest version from your Downloads link. Inside your theme download, go through version_details.txt file. This file contains information about which files to update. You can update those files selectively inside the ‘xing’ theme folder via FTP.
Regards
after setup woocommerce 2.4 products descriptions disappeared ?
Hello deathmn1,
The theme is fully compatible with WooCommerce 2.0.4. Kindly update to the latest version 1.0.5, and update theme files as listed inside version_details.txt file.
Regards
GREAT WORK, WAY TO GO,,,,:)
Hello coixuongshop,
The original provided image seems like that.
http://coixuongshop.com/wp-content/uploads/2013/03/Nike-Bold-Stripe-Mens-Golf-Polo-508328_805_A-240x740.jpgDue to this, it is appearing vertically long and cropped. Inside WooCommerce > Settings > Catalog > Image Options, make sure the catalog images are set to 240px or more width, with 999px height, and “Hard Crop” mode disabled.
Changing image settings will also require regenerating thumbnails. After assigning proper dimension and regenerating thumbnails, it shall appear correctly.
Also, cross check if the featured image is correct, and not the one as showing.
Regards
Please disregard my previous comment. I figured it out. Thank you for a beautiful template.
Hello nbrock,
Sorry I didn’t read this one. I’m glad you got it working. 
Regards
Thank you for your responses. I’ve gone through the Theme Documentation and was wondering if there was any additional documentation for the different visual short codes. I am having a hard time getting my images to display in the slider and can’t figure out what I am doing wrong. I copied the url into the prompt, but instead of showing in my slider, it links to it. I am very new to this stuff, so please forgive my questions. Thanks.
Hello nbrock,
Kindly send me your WordPress URL and login at xconsau[at]gmail[dot]com. I will check and fix image issue. I will also let you know how it is done so that it is easy for you in future. 
Regards
I am so embarrassed, I figured out what I was doing wrong.
No problem nbrock. 
Regards
I purchased this yesterday and got an error at install: missing css.style style sheet. I tried to follow the only instructions I could find and I’m still not up and running and have not yet received any response to my service ticket that I submitted over 18 hours ago. So far, I’m a little frustrated.
Hello nbrock,
Sorry you had to go through this. It will be required to unzip the download first. Next, look for the folder named ‘xing’ which you can ZIP and upload to WordPress. These instructions are specified inside your_download_zip/documentation/index.html file.
It is quite natural that the download_zip is thought as theme itself, but it will be required to extract it. If you find any difficulty, you can email me from my profile page message box, or post your query here.
Regards
When I make a post it does not give me the option to make a sidebar but it does allow me to do it on the page creation
Hello mofoparrot,
Thanks for purchasing the theme.
Sidebars are registered using pages only. But they can be used on pages and posts. So when a sidebar is created from page options, it will be available inside sidebars menu in post options panel. From there you can choose that sidebar and update the page.
If you need a completely new sidebar for a post, simply create a new dummy page and register sidebar for it. Next, use this sidebar on post. This page will not be used anywhere, but it’s sidebar will be used.
Regards
I purchased this theme and I have one question. When I click on a product image on my site, the image does not display in a lightbox like in the demo. Do I need to download a certain plugin for that, or am i missing something?
Thanks, Jason
Hello Jmarshall74,
PrettyPhoto comes in-built with WooCommerce 2.0+. It shall not be required to enable it or use any plugin. I think there is some JavaScript conflict which is preventing prettyPhoto. For that, disable all plugins and check the site. If it works, start enabling plugins one by one until you find the conflicting one.
Also make sure JavaScript is enabled in your Browser. 
Regards
Hi Saura,
I have update the site, but still some error in the product detail page 1. Decription and review tab error in CSS 2. Product gallery Tell me how to fix it http://coixuongshop.com/?product=ao-phong-nike-bold-stripe#prettyPhotoHello coixuongshop,
I hope you have updated the theme as well. There were changes to xing/woocommerce/woocommerce-custom.css file. Kindly replace this file with the updated one. You can find more details on file and CSS changes inside version_details.txt file inside the main download.
Regards
hello
i’ve just made the update to the latest version of the xing-theme. Please go to http://babue.ch/ when you reload the home-page “0 Artikel im Warenkorb” apears quickly an then it switched to “0 items in card”. that looks not very nice for my german speaking visitors. can you help me?
Hello Lucas,
While updating the theme, these two files got overwritten:
xing/woocommerce/account-bar.php
xing/woocommerce/woocommerce-hooks.php
I think you did translations in one of these files, but didn’t do in the another one. It will be required to make translation changes in both these files. After that it will show correct text after ajax update too.
Regards
hi,
Can you tell me what parameters can I change in the carousel? for example in this expression:
[recent_products per_page=”20” columns=”4” orderby=”date” order=”desc”]
thanks
Hello tomaionut,
You can change per_page=”xx”, orderby, and order. For example:
[recent_products per_page=”10” columns=”4” orderby=”title” order=”asc”]
This will show 10 items in carousel ordered by “title” in ascending manner. You can find short code reference here.
Regards
thanks for your fast reply, one more question is there an autoplay option for this carousel?
Hello tomaionut,
Yes that can be done. It will be required to edit xing/includes/shortcodes/shortcodes.php file, around line no. 366:
$out = "<script type=\"text/javascript\">jQuery(document).ready(function(){ jQuery('#".$carousel_id." ul.products').jcarousel({ easing:'".$easing."', animation:".$speed.", scroll:1 });})</script>";
Inside the script parameters, add ‘auto: 2’ (which is for 2 sec auto scrolling).
$out = "<script type=\"text/javascript\">jQuery(document).ready(function(){ jQuery('#".$carousel_id." ul.products').jcarousel({ auto: 2, easing:'".$easing."', animation:".$speed.", scroll:1 });})</script>";
If you find any difficulty, kindly send me your xing/includes/shortcodes/shortcodes.php file at xconsau[at]gmail[dot]com.
Regards
I changed it, thanks for your fast reply. I am almost done with my shop, give me some feedback, advices: http://doctors-recommends.com thanks
doctors-recommend.com is the website, sorry 
Hello tomaionut,
The site is not loading right now. I will check it in a while. I hope you have done good work on that.
Regards
Is there a way to remove the default sidebar from the cart and checkout pages? It’s very distracting to the checkout process.
Hello adamfischer,
Yes that is possible. Open edit your cart and checkout pages, and assign a Full Width page template to them. This page template can be assigned to WooCommerce pages like cart, checkout, order, ny account, etc. But can not be assigned to shop page, single product, and product archives.
Regards
Thank you. You have done an amazing job, beautiful work.
I got an problem with contact page form. It doesn’t work? I reuploadi it and it’s all the same… Can you help somehow?
Thanx in advance, B.
Hello batabarata,
Kindly send me the URL of contact page. I will check it.
Regards
Hello batabarata,
I have checked the page with Javascript enabled and disabled. In both cases it is sending mails. Kindly make sure you have provided an email address inside Theme Options panel. While checking inbox, also check spam folders. The mail is sent through your Hosting account’s mail server.
Regards