643 comments found.
Another question, is there a visual editor or instruction on editing the phone and tablet themes separately from the main theme ?
The theme does not come with a visual editor. The theme is responsive meaning it adjusts for mobile and tablet devices, it doesn’t actually use a separate theme/skin for these devices. You can edit the mobile/tablet styling from the responsive style sheet that comes with the theme.
thank you
On the demo version, when I choose to see a two column page it only shows a one column page. I’d like to see what it looks like with two columns.
Hi there,
Are you referring to this page http://demo.ghostpool.com/buddy/pages/page-with-two-sidebars/
If so it’s definitely showing two columns, but when the window size is small it will switch to one column to maximize space (responsive behaviour).
aha – ok, that might explain – thank you
Hi I have a questions. Please tell me how to change the design of Forum Statistics into as the demo site.
Hi there,
Please submit all your support questions at http://ghostpool.ticksy.com
Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.
Hi I am facing a problem 
My site is not showing in any browser without chrome. It is buddy theme. Is there anyone who knows this issue?
Hi there,
Please submit all your support questions at http://ghostpool.ticksy.com
Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.
i second wdcs on this.. 
and i hope more than the 14000 other clients will continue purchasing from Ghostpool… 
Thanks nexia.
i sent a complaint to envato
Dear sigfont,
So what you are saying is (1) you lost your purchase code, and (2) you don’t have access to the purchase confirmation email message; and (3) the message is not searchable from your email account and somehow got deleted from your Trash folder; and (4) it does not say “Purchased” next to your Envato username above because you also cannot find your access info for your other Envato account; and (5) you are unable to do an Envato account passwd lookup; and (6) you cannot access your Paypal account either so you are not able to show any proof of purchase to the seller; and (7) due to yet some other unfortunate incident that just now happened to you, you cannot do a Paypal account passwd lookup; and (8.) you are actually ANGRY at the seller for not wanting to support you.
And finally (9) you are pretending that you are not using a pirated version of the theme, and you’re convinced that everyone here believes your 7 or 8 wild coincidences that all magically occurred at the same time.
Now, I’m not the seller or from Envato or anything, I’m just a guy who is LMAO at you! Thank you sigfont for making my day a little lighter. (10) You rock!
Thanks wdcs, nicely put.
how can I fix this
Thanks
Hi there,
Please submit all your support questions at http://ghostpool.ticksy.com
Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.
i sent a complaint to envato i hope that others will not make my mistake and will not purchase from you
the worst service support i have ever encountered in this site ,
you take time to answer to people before they pay but i am a buyer !!!! and you dont want to give support to this product!! , what a total waste of 60 dollars…..
I answer all my buyers questions over at the support forum.
I need your purchase code otherwise how can I verify you actually bought the theme? So many people download the theme illegally and try to get support for free. The purchase code is no different from a receipt which is required when you try to return an item you purchased.
The theme was released in November 2012, your account was created a month before this in October 2012 so are you saying you bought this theme on another account when this sigfont account was active? You really shouldn’t have multiple accounts here.
In any event, if you have trouble logging into the other account you should contact Envato about this issue rather than complaining to them about my customer support – when all they will tell you is what I told you – you need the purchase code to verify your purchase.
hi i purchased your theme and i have a question i’m using the 3 columns left and right sidebars layout and i want to remove only the right side bar from the single user/member profile page how can i do this? in the admin side /theme options you can only do this to specific pages like events ,members parent directory not for all inner pages why is that ?
although the small purchased icon doesn’t appear i of course purchased this theme
Hi there,
Please submit all your support questions at http://ghostpool.ticksy.com
Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.
You will need your purchase code to confirm your purchase!
i have lost the purchase code because i had different user name
please answer
My log in page doesn’t load up for admins and suscribers
Hi there,
Please submit all your support questions at http://ghostpool.ticksy.com
Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.
Is it possible to make this theme have only 2 columns instead of 3?
Hi there,
Yes definitely, you can set any page or all pages at once to display 1, 2 or 3 columns.
Fantastic! Thanks for the quick reply, and thank you for your fantastic themes, Ghostpool. I have searched, exhaustively, through themes that I think fit my needs and are of the highest quality, and your themes are the cream that consistently rise to the top.
Thanks for the nice comment, it really is appreciated.
Hi, i’ve left a question on the help forums. Hope you can help, it’s driving me slowly insane 
Hi there,
I’ll take a look as soon as I can.
Looking to buy the theme. Quick question.
Can we secure specific pages for logged in members only. e.g. groups, members, activities etc?
Would like to route people to either a login page or registration page if they are not logged in.
Tx
Hi there,
This is not possible by default, you would need to use a plugin such as s2Member to secure access to specific pages.
Hello,
Buddy has it been updated for wordpress multisite?
Thank you for your reply
Hi there,
Yes Buddy is fully compatible with WordPress multi site. The theme demo is even run on multi site.
google map street view icon disappear on your theme…
anyway to fix it? plz.
Hi there,
Please submit all your support questions at http://ghostpool.ticksy.com
Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.
Has anybody encountered sidebar problem with woocommerce plugin?
Hi there,
Please submit all your support questions at http://ghostpool.ticksy.com
Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.
This is or isn’t compatible with BuddyPress 1.7.x ?
Hi there,
Yes the theme IS compatible with 1.7.x as it says in the compatibility list on the right hand side.
This might of been already covered, but I couldn’t see it. Does it have to be 3 columns? if I only fill 2 columns with content will that make it 2 columns?
You can choose to set any page to one, two or three columns. Some examples are provided here:
http://demo.ghostpool.com/buddy/pages/page-with-right-sidebar/ http://demo.ghostpool.com/buddy/pages/fullwidth-page/Will it be compatible with 1.8? as I understand that’s not far off. Also are you planning any updates to this theme?
Yes the theme will be compatible with v1.8 and is continuously updated to fix any bugs and occasionally add new features.
i wish to know can i post a blog post from the this theme itself .. without going back to wordpress dashboard
Hi there,
This can only be done from the backend. You would need to use a plugin to add such a feature.
The theme is looking really great but GTmetrix says that it is also very slow in speed which is bad. And speed is one of the most important factors these days.
Reference: http://gtmetrix.com/reports/demo.ghostpool.com/xRp08wdB
Hi there,
The majority of the recommendations relate to things that the buyer should address once they have the theme set up by installing plugins i.e. minifying CSS, compressing code and images.
