1260 comments found.
hi, i have a ticket 75780 opened in the support since 7 days, can someone have a look at it ?
thanks
Hi,
We replied today. Sorry for that, our resources were very limited last week because of vacations. We are handling all missed support requests today.
Best Regards
Qode Interactive Team
Hi … you can tell me a way to show the thumbnail-pictures of the Blog-Posts in the sidebar …? Thanks for your help …!
Hi,
Unfortunately, we don’t have such feature built.
Best Regards
Qode Interactive Team
hey, is there a stick top menu option? so the main nav is always at the top of the screen when you scroll down the page?
thanks
Hi,
Unfortunately, there is not in this theme.
Best Regards
Qode Interactive Team
Hi, Just to say to people on this forum that, although I haven’t even started to build my site, this guys at Qode have resolved a handful of doubts and specific requests I made. Not only they make themes with a standout design and features, but they really take care of their customers with five stars support. I totally and highly recommend them.
Thank you very much 
Hi there, why I am not able to import the demo xml file? It stops at;
Failed to import shop_order_status cancelled Failed to import shop_order_status completed Failed to import product_type external Failed to import shop_order_status failed Failed to import product_type grouped Failed to import shop_order_status on-hold Failed to import shop_order_status pending Failed to import shop_order_status processing Failed to import shop_order_status refunded Failed to import product_type simple Failed to import product_type variable Failed to import product_cat Bags Failed to import product_cat Shoes
After this nothing will be imported, the browser just stops with loading.
Can you help me with this please?
Hi,
Sure. I can import it for you, or you can try to import it without attachments as probably your hosting has execution timeout limit and can’t import large files. If you want me to do it, just copy this request and send me WP admin access to support@qodeinteractive.com.
Best Regards
Qode Interactive Team
[portfolio_list columns='3' number='-1' category='' selected_projects='' filter='yes']
When I initially access that page it only displays a small band of about 45px of the upper portion of the feature image (feature images are 420px by 240px) for each of the portfolio items. The abbreviated 45px image display shows up regardless of the browser size format. However, when I select a filter item, resize the browser, or refresh the page only then will it display properly.
The css I have found for that element is set at 82px and I have had no luck attempting to modify it. Can you possibly provide me with some styling direction of how I can have the feature image display properly at the initial opening of the page without the 45px constraint?
Thank you.
Hi,
can you share the link to your web site so I can inspect the problem?
Best Regards
Qode Interactive Team
I am developing the site on my local server – not sure how I can provide you access.
Do you have portfolio category with slug “logo”. If yes, rename the slug to something else, for example “logos”.
None of the slugs are labeled “logo”.
I was able to isolate the issue down to the page transition option. If I select anything other than NO ANIMATION it creates the cropped display. This disables one of the features I like on your theme.
Hi,
I can inspect that if you email this request and WP admin access to support@qodeinteractive.com.
Best Regards
Qode Interactive Team
It’s possible use a fixed image on the background? Thanks!
Hi,
Probably yes with custom CSS
Best Regards
Qode Interactive Team
2 Questions…. Is it possible just to remove the title “about” in a portfolio item.
Is it possible to sort all my portfolio items automatically by date (thought i asked it before, but didn’t figure it out)
Thanx
Hi,
You can remove it directly in single-portfolio_page.php or translate / rename it in po & mo files.
We can add option to sort by date, we did that in newer theme
Best Regards
Qode Interactive Team
Hi Thanx, I found the “about” line and removed it, thanx And sorting YES please add! Could you do it on an update ?
Hi,
Yes. But can’t commit to any deadline at this point because of vacations season when our resources are very limited.
Best Regards
Qode Interactive Team
Hi, This is the website: pedagogustovabbkepzes.bakerstreet.hu
Thanks
Hi,
You have error in custom js. Please check that.
Best Regards
Qode Interactive Team
Hi, Thanks for this but we don’t have custom js’s. We have 2 plug ins (Shortcodes Pro és Testimonial Slider) which are switched off plus there is a custom js written by QODE which surely cannot be the cause of the problem.
Thanks
Hi,
did you add something to Qode > Global options > Custom JS field?
Best Regards
Qode Interactive Team
.single-portfolio_page .flex-direction-nav {display: none;
This should go to Custom CSS field, not Custom JS field.
Hi, our problem is, that our website works properly under Mozilla and IE10, but it disintegrates under IE8. The blog page is empty and you can’t navigate from one page to the other. If I take out # from the link the page is displayed again. Thank you Ferenc
Hi Ferenc,
can you share the link to your web site here or to support@qodeinteractive.com so I can debug it?
Best Regards
Qode Interactive Team
Hi, some little problem appearing as I populate the site:
at http://ateliersi.it/ateliersi/portfolio_page/civile/
if you play a bit with accordions and the calendar on bottom, makes sometimes desappear the first submenu (on ATTIVITà) or, sometimes, decrease the quality of the sumbenu items, as they were low-fi images…
Could you check on it?
Regards, Diego
Hi,
I couldn’t reproduce any problem. Can you send screenshot?
Best Regards
Qode Interactive Team
Sure: https://www.dropbox.com/sh/md5g2oakmlbiv31/xU3k0uymbI
One image displays the submenu not appearing. One image shows, on left, the “attività” menu appearing messy compared with the others (the screeshot itself is crunchy but at least you can see the difference).
This happens (by now) just when opening and closing accordions and calendar box on page bottom.
Regards, Diego
Hi,
what browser / OS are you using to reproduce this?
Best Regards
Qode Interactive Team
Hi,
I’m using Safari on OS 10.5.8 (no more updated version).
Tried on Chrome now and, indeed, it’s working without problems…
Maybe it’s old browsers to debug?
Yeah, might be your browser. Can you check it on some other Mac?
I will and let you know asap
Hi,
Ok, I checked on a newer OS, I confirm that is a problem of older Safari. Is it possible to add a fix for older Safari considering the amount of un-upgraded users?
Regards, Diego
Hi,
Sure, we can check that, I will try to find someone with older mac and safari.
Best Regards
Qode Interactive Team
Thank you for your reliability!
Best Regards, Diego
No problem
Hi again,
Is there a possible way to modify the blog_latest type=’type1’ into 4 columns when i want to show number=’4’ ?
Hi,
Unfortunately, we don’t blog 4 columns layout defined, so this can’t be done.
Best Regards
Qode Interactive Team
Hi,
is it possible to add a sidebar in portfolio page, constraining the porfolio thumbs? take a look here http://ateliersi.it/ateliersi/
thank you, regards Diego
Hi Diego,
Unfortunately, I think it will not work, portfolio list page is designed to work without sidebar because of widths that have to be defined for plugin we used for this theme.
Best Regards
Qode Interactive Team
It’s ok, thank you anyway. Best Regards, Diego
You are welcome
Does this theme work with WPML ?
I’m getting an error on the homepage when in another language
Warning: Invalid argument supplied for foreach() in /home/redbridg/public_html/wp-content/themes/minimum-child/includes/shortcodes.php on line 1501
HI,
Did you add slider or parallax shortcode, but didn’t define it in sections below editor?
Best Regards
Qode Interactive Team
Yes it was slider shortcode. Anyway I switched to qTranslate and the shortcodes work now in both languages. But the language switch is in the header, and it only loads content below the navigation with AJAX so my navigation is not changing language. Any tip on how to not AJAX load the content for only the language switch? I would like to keep the AJAX loading for the nav etc.
I didn’t answer your question correctly, yes it was defined ok. Just didn’t work when on Chinese page, on English page worked fine. Was exactly the same code.
Sorry, i am confused now. Are you using WPML or qTranslate. I know WPML works fine with our themes and I can fix very quickly ajax issue
I’m using qTranslate now http://82.145.39.120/~redbridg/zh/ you can see if you try and change to English, the nav is still in Chinese. Any help would be awesome!
Hi,
Try to add all languages urls to this field:
http://screencast.com/t/fBg8Oz8uJ5Best Regards
Qode Interactive Team
The link is dynamic though, I would have to list every single link on the website, and then every link on the website with /zh/ after the base url. This won’t work.
Well, the link shouldn’t be dynamic if ajax is enabled, as it will put only link to home page there in case you are adding language switcher to header.
the Qtranslate language switch adds its hook to the URL of the page its on to either add /zh/ or not. This means every blog post to every page would need to be entered manually in both english and chinese, which would then stop the ajax working altogether.
Yes. Well, with WPML i know it solves the problem if we just put base url of each language to that field. Not sure how to solve it with qTranslate, I don’t have experience with it.
When I try this method with qTranslate it breaks the language switch so that it only links to the base URL not the translation of the page you’re on.
I know, but that’s only solution to keep both ajax and translation. It has to redirect to base url, then user can navigate to other pages in that language. If you think of usual scenario, that will be the case, why would someone look for translation of concrete page in other language. Users will browse the web site in language they can understand
That is not very good usability to direct the user back to the homepage. Will it work if we write custom JS to make the ajax skip the language links so they load the page without AJAX?
Hi,
Yes. That can be done pretty easy. I can help you with that. Just email me this request to support@qodeinteractive.com. I am not sure I will be able to reply before Monday.
Best Regards
Qode Interactive Team
I’ve switched back to WPML as is it seems to run smoother. Can you please help me with the homepage slider shortcode not working. It’s the original question asked in this thread. Many thanks!
Hi,
did you create slider in Qode Slider area below editor as shortcode is pointing to some ID and that ID has to be defined in Qode Sliders area.
Best Regards
Qode Interactive Team
Ah-hah! That’s it thanks.
You are welcome
Hi, is there a way I can change the colors on my pricing table seperately using css? if so let me know what the codes are, I tried changing them using google chrome inspect elements but it changes the color of the whole table. I want it to alternate like the Demo one.
Hi,
Can you email me this request and link to the page where you added pricing table and color codes and I will send you back custom css? Our email is support@qodeinteractive.com.
Best Regards
Qode Interactive Team
i sent an email, please get back to me with this custom css… thank you
I think I replied
Hi, I have question about this theme for Wordpress. I installed it on test server but when I want to create exactly the same home page I got all the sections twice. Could you help me? Or should I send you an e-mail?
Thanks a lot.
Hi,
Yes, please email me this request and temp admin access to support@qodeinteractive.com.
Best Regards
Qode Interactive Team
Hi, sorry for my english again.
I’m not sure if did you receive my last email with the ftp acces? Please could you confirm that?
Thanks!!
Hi,
I am going through all emails now and will reply during the day.
Best Regards
Qode Interactive Team
Hi there, do you have some manual for the theme? Havent found it anywhere in the documentation. Thanks!
Hi,
I can help you to import demo content. That’s best way to learn how to use the theme. Also, I can help you with any issue you have.
Best Regards
Qode Interactive Team
Can you help me import demo content? Should I give you admin rights?
Hi,
Yes. Just email me this request and admin access to support@qodeinteractive.com.
Best Regards
Qode Interactive Team
I have emailed you the request and the admin access. Please have a look. Speed is really appreciated thanks!
Thank you I am doing my best to handle requests as soon as possible, but it’s slower this days as half of the stuff is on vacation. I will reply as soon I get to your email.
Thanks a bunch!
Hi,
The theme looks great, but I’m having trouble figuring out how to get the different Portfolio items like in the demo. The documentation does not really cover this. Have you created a video tutorial for any features?
Thanks
Hi,
You can choose portfolio style in Qode Custom Field below editor when you edit porfolio item
Unfortunately, there are no videos, but I can help you with anything
Best Regards
Qode Interactive Team
Thanks for your reply. I am having problems, have submitted a ticket with login details with your support. Waiting for your reply.
Can you email me to support@qodeinteractive.com and copy paste this request?
done, check mail
Thanks, will reply as soon I get to your email
I was able to get the slide visual by adding a line to the CSS: .slide.clone {float: right !important;}
But the navigation arrows don’t work …
Hi,
I am going through all emails now and will reply during the day
Best Regards
Qode Interactive Team
Any news?
Hi,
I replied to all emails came in last week. Team is also replying to forum tickets right now. Did you get my reply? If not, please explain me how to find your email, what was the subject or so?
Best Regards
Qode Interactive Team
Hi, first sorry for my english:
I am working with your theme with wpml and all works, but i have two problems:
first, ajax page transitions dont work in the second and third lenguages, only works in the first lenguage.
Second, in the home i have a small slider tipe 2, in the first lenguage works good, but in the other lenguages when click on more button open in target blank.
Sorry again for mi english and congratulations GREAT THEME!!
Thanks in advance,
Hi,
Can you email me this request and temporary admin access to support@qodeinteractive.com and I will take a look?
Thank you
Best Regards
Qode Interactive Team
Ok, THANKS!!
