QODE

QODE supports this item

Supported

1232 comments found.

This is really unbearable, I have a ticket still not solved since 5 FEBRUARY. #661100

Hello,

Apologies for this, just checked it with support team, you have a new reply on your ticket, please check ticksy. Hope this gets sorted out really soon!

Qode

hi, thx, finally solved, still an awesome theme.

Glad to hear that :)

Hi there, do you know if your theme is working correctly with the latest WP which is 4.4.2 as far as I know.

Is it possible to add everything I want to the homepage? Like: Slider on top, Clients, Text Blocks, Company History, What we do, portfolio, blog posts, address, map, etc. You already did it in your examples, but split up in different examples. Do you know what I mean?

Thanks

No problem, You’re welcome.

Hey there, still waiting for an answer since Private Ticket #701133

Another question. Do you have any experience with Jetpack? I just read here that it could be a problem with your theme?

Thanks

Hello again,

The agent has been assigned to it, it will be processed really soon, expect the answer on ticksy.

As for the Jetpack, we have users using it yes, but some have experienced issues with it and needed to disable it. We haven’t officially tested it within Minimum theme, so we can not guarantee compatibility.

Qode

?Hi,

I just updated to last version and i get a 500 error, I can’t get access to anything. this is urgent, thx in advance I can’t send a private ticket because it says my related url doesn’t work

yes

?

Hi again,

It seems like this is related to your server resources, here is one link where this is explained well http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/

Please, try to follow solutions that are offered there.

Qode

Hello there, I am again waiting since 5 days for a reply because I still have some issues with the template. I really would like to continue/finish the website soon, but its not going to happen when I would have to wait a week for a reply!

Thanks a lot

Private Ticket #701133

Hi again,

The ticket has just been answered, check ticksy please.

Qode

ok thanks, I just asked another question in order to update again. Could you please check?

No problem. We’ve informed our support again now, ticket will be processed soon again.

Qode

Hello, I got this license 3 years ago, but ended up that I didn´t use it so far, until today I started installing the theme on my wordpress and started costumizing. I am getting a problem to delete or change the MINIMUM logo to my own logo. It seams not to allow me. Is it anything blocking it? It doesn´t work for me with the logo of the designer. Please help me asap. Thank you!

Hello,

In your WP admin -> Qode -> Header & Footer set the link to your logo http://screencast.com/t/U1rixqEP

Just make sure that when you add it, when you choose the image from your media library, you click File URL first, for the url to be added http://screencast.com/t/L8MJKr0I9

Qode

Hi Guys, thanks a lot for all your replies, but I really have to say that I am totally unsatisfied with this theme and my patience is wearing thin, also because I have to wait for around 4-5 days for a reply.

I mean I bought a theme which I cant use as displayed on themeforest. And I also lost a lot of time.

I am really unsatisfied with this situation that I basically cant use the Rev-Slider because the style is not matching with the style of your theme and it seems to be that you cant fix it at the moment (according to your answer here: Private Ticket #701133). Here`s a screenshot of the problem: http://www.screencast.com/t/v3ShwWBQug Same with link boxes and other style related things within the rev slider plug-in.

Same with another problem, the space between sliders. As seen here: http://www.screencast.com/t/8F9mTglesBl I got the reply that I should set the margin to a higher value which doesnt fix the problem as seen on the photo a couple of times. Distances are all different now, I mean not precise anymore when it comes to good design, and it looks totally crappy on mobile (photo). So this is seems to be another problem within your code!?

Could you please be so kind and fix those problems? I really like this theme and would like to use it.

Thanks

Hello,

You are welcome. We are sorry for late response, we are doing our best now to solve all tickets now asap. Our support agent already answered on your ticket. Please, check response at ticksy. We do hope all your issues would be solved so you would enjoy using our theme.

Qode

yes, thanks a lot for the quick reply, really appreciated that :) But I had some more questions, which means, still not fixed! Thanks

Hi again,

You are welcome. Ok, for all further assistance reach our support members on ticksy and they would closer look and help you there.

Qode

trying to import the sample content? Good luck

500: Internal server error

This error is generated when a script running on the server could not be implemented or permissions are incorrectly assigned for files or directories

Troubleshooting suggestions:

Temporarily disable any rewrite rules by renaming your .htaccess file if it exists.

Ensure that any CGI or Perl scripts have at least .755. permissions.

If trying to run PHP and you get this error, you may have an invalid php.ini in your /cgi-bin, or may be missing your php.dat file in this folder.

Hi,

Thanks for writing in. Note that 500 server error can also refer to low php memory_limit, problematic .htaccess file or even some plugins can cause it. Plenty of possible causes for this.

Did you manage to import demo content eventually? If you still have issues, submit a private ticket please to https://qode.ticksy.com with a link to your site and WP admin access, and our support will work on this with you in order to get demo content imported properly.

Qode

Hi. Its theme allready for WP 4.5.2? And PHP 7?

Hi,

Yes, Minimum theme is compatible with latest WordPress version, and there shouldn’t be any issues with php 7 as well.

Qode

Will you be supplying a WooCommerce 2.6 update?

Yes, we’re preparing updates for all our themes and new WooCommerce compatibility.

I’ve bought this theme twice now – and have to say that I’ve totally happy with it. I had no real issues in initially creating and even updating to a new look years later. But I really need the latest WooCommerce update to make it work.

Hello,

Glad to hear you are happy with our theme. Update for Minimum theme is in final phase and it should be released on Theme Forest till the end of week.

Qode

Hi, I would like to run a background color like you have here at the top of the envato back for the heather and navigation. How do I do that. When I place the color it doesn’t go 100% and If I change the heather to be 100% the content moves instead of staying within the 940 of the container.

Hi,

Unfortunately, that frame is coming from Envato, it’s not a theme part, and due to the structure of our header in Minimum theme, you can’t set background color like that.

Qode

Heyyy Qode Fam! Been quite a while, just curious my ol Minimum client wants me to revamp her site, just curious is it compatible with Visual Composer? and the parallax looks Awesome on mobile view (I’m iPhone but since android’s latest browser finally parallax smooth compatible, now the World can enjoy minimum parallax on mobile)!

QODE

QODE Author

Hi,

Unfortunately we’ve not tested VC or any other page builder plugin with Minimum theme and therefore cannot provide you with much useful input when it comes to this question.

As for Parallax yes, it will be properly rendered on all devices that support it.

Qode

webdawid

webdawid Purchased

Hi, you can add code to the portfolio [portfolio letter columns = “4” number = ‘4’ category = ’’ selected_projects = ‘filter =’ no ‘] sorted by date added.

QODE

QODE Author

Hi,

There’s no direct option for this. You’d need to change wp-content/themes/minimum/includes and find there shortcodes.php file

Inside it, find the portfolio list shortcode, and change ‘orderby’ => ‘menu_order’, to say ‘orderby’ => ‘date’ http://screencast.com/t/4cdblfjwO

Qode

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