This is really unbearable, I have a ticket still not solved since 5 FEBRUARY. #661100
Apologies for this, just checked it with support team, you have a new reply on your ticket, please check ticksy. Hope this gets sorted out really soon!
hi, thx, finally solved, still an awesome theme.
Glad to hear that
Hi there, do you know if your theme is working correctly with the latest WP which is 4.4.2 as far as I know.
Is it possible to add everything I want to the homepage? Like: Slider on top, Clients, Text Blocks, Company History, What we do, portfolio, blog posts, address, map, etc. You already did it in your examples, but split up in different examples. Do you know what I mean?
We haven’t officially released theme update to confirm compatibility, but there should not be any problems with the latest WordPress version.
You can combine elements like you want, and put them all on the same page, yes. If you want to make one page website, you would need to insert some HTML elements with the ID in several sections of your site, that your menu links will target.
ok, thanks. so i can combine everything easily or I do have insert HTML elements for sure then?
What about multiple languages? I would need a working theme in two languages (german and english). Any suggestions?
No, no, you can combine it all easily I just said if you want to create some sort of anchoring menu items – you would need to add html. If not – no need for it.
When it comes to multi-language site, you would need to use some plugin for it, like WPML.
cool, thanks, does the theme come with a tutorial “how to build the web page / fill the page” or something like this? It sometimes kind of hard to figure out how everything has to be assigned within the CMS. Is there probably also some content examples which I could use, like your demo examples, or does the theme come completely empty?
Once you buy and install our theme, you can import our demo content, that way you will get our demo site fully imported, so you can see how everything is done, and adapt it for your needs.
Also, within the package you will receive theme’s official documentation for guidelines.
superb, good to hear! Thanks
Hello there, I just found out that I cant use the WMPL Multilingual Plug-In for the Portfolio section, is that true? What can I do? Its working more or less for the rest of the page.
And would it be possible by any chance to answer my two support tickets?
Public Ticket #689550
Private Ticket #687972
Our Minimum theme is not compatible with WPML, but you can use it of course, just with disabling Ajax Page Transitions. And It is possible to translate portfolio items as well. You need to duplicate your portfolio items, make second language portfolio items, categories and so on, just like when translating post/pages. WPML supports custom post types translation.
As for your tickets, an agent has been assigned to them, you should hear back from them soon on ticksy.
Hi, ok. Where do disable Ajax Page Transitions? Within the WP Qode Panel? “No Page Transition”?
I duplicated my Portfolio page, so I am able to switch from english to german, no problem here because its a page, it seems to be different with portfolio page/category within the CMS. Within my CMS, when I go to a existing portfolio item in edit mode, on the right sight of the CMS there should appear the WMPL options like translate to english, duplicate to english and so on, but it doesnt appear.
When I go to other to pages or blog posts, go to edit them, I always see the WMPL options on the right side, and WMPL makes it easy to translate/duplicate a page with just one click and assigns it automatically. So am I doing something wrong?
Ajax can be disabled in Qode Options -> Global Options -> Page Transition to No Animation http://screencast.com/t/phvBqvAoAUVs
And in WPML settings, you need to enable custom posts translating first, look at my screenshot http://screencast.com/t/4LfmSMJHDBe
then you will have the same duplicate functionality like for the posts and pages
ok thanks, that worked out, also the wmpl plug in performs better and doesnt make anymore mistakes like not switching languages properly but why do I have to get rid off that ajax function? I understand that its interfering but is there no other way? I really like those transitions! Is there no way to keep the page transitions and a working wmpl plug-in?
Is there a reason you did it like this? Can I change that somewhere in the settings?
You’re welcome, glad to hear that. Our Minimum theme is not initially compatible with WPML, and ajax disabling is necessary for header to be reloaded, because when it’s enabled, the content is being reloaded but header not, and you will need header reloaded as well when you use multi-language site.
Unfortunately, this is default structure, and it can not be changed out of the box, it requires some url rewrite in htaccess file.
ok, so it would be possible with AJAX and WPML, but someone has to change code right?
Yes, but that modification reaches out of our support scope.
one more question: the link names of my blog posts dont have the right name, I assuming its a setting from your site. I renamed the blog page to NEWS, so it looks like this: http://localhost/wordpress/news/ when I click a blog post, it has this link name: http://localhost/wordpress/blogpost1 and not this link name I prefer: http://localhost/wordpress/news/blogpost1
We have answered to this yesterday, this is a default WordPress structure and there’s no direct option to change it to the way you want it to look like.
You can apply it in Settings -> Permalinks, to use custom structure http://screencast.com/t/ckmLiDP5 but that will affect custom post types as well, like portfolio, so we don’t recommend doing it! portfolio links would look ugly then.
You can look online for some of the workarounds how this could be achieved (some coding is required)
ah ok, thanks, probably overlooked it
You know what I mean?
Thanks a lot
Yes, we understood, but like told – that’s not an easy and out of the box option.
The change we mentioned in last answer will not affect pages, pages will remain as sitename.com/contact or sitename.com/about-us
It will get you the posts the way you want sitename.com/blog/postname, but it will also affect other posts types, such as portfolio, so portfolio links will be like sitename.com/blog/portfolio-item/name
and that’a a bit ugly. There’s no simple solution just to change it for your posts urls.
ok, thanks a lot. I do understand, but I dont understand why you programmed it like this? I mean it breaks the info design within the link names, but thats just my opinion.
I choose Portfolio Style 5 within the CMS and its compressing the size of my YouTube Video. When I start with the video (order number 01) its ok. Is that a bug?
It’s not how we programmed it – it’s the default WordPress permalinks structure. The post’s url if by default sitename.com/postname
The default change in Settings -> Permalinks are available, but will affect all post types, like we mentioned.
For portfolio Style 5, it’s a big images style, the video/images you upload should take full container width, just like on your screenshot. If they are not, please submit a ticket to https://qode.ticksy.com , with a link to your site , so that our support team can check this.
ok, thanks, but I dont have a live site, I am doing everything locally at the moment
I have another Problem with the Rev Slider.
The Text which says “Interactive etc” which flys in from the side I am talking about + the action box and link. Which Typeface is this btw? I mean within my CMS under Rev Slider I can create such a slider, right? The question is how did you combine all those slides within the givin link above? Most of them are just background pics with text and links. I assume its done within the CMS, Page Section and Slide assignments, right? Like here: http://demo.qodeinteractive.com/minimum/home-example-2/
I totally understand how to achieve that. But not the combination you have done here: http://demo.qodeinteractive.com/minimum/revolution-slider/
I hope you understand what I was talking about!?
Yes, we understand. For this third slide yo’re insterested in, you need to create several ‘layers’ for this slide, and for each layer/text, you can set some transition animation/delay and there are several other options, like set them to wait for layer before to finish entering transition until next layer starts.
Check my screenshot for more info:
The used font is ‘Source Sans Pro’
Write us back if you need some more screenshots or help.
hey thanks a lot, thats all clear. I also know how to insert a revolution slider with this code here for example: [rev_slider alias=”name”]
But I just want to use this one example like you did. For me it seems to be that you used the slider shortcodes like: [slider type=”big1” id=”1”] and then integrated this animated Text Slide. So you mixed up just simple Background Photos with Text Blocks and also this animated Slide. Do you know what I mean? How does that work? Can I somehow do within the CMS? http://www.screencast.com/t/QZjfcfpu
Yes, we understand, but this specific slider you like , from this demo page http://minimum.dev/revolution-slider/ , it’s actually a revolution slider
For it, we didn’t fill any of these fields from the screenshot. On that demo page, we just put the shortcode for the revolution slider we previously created http://screencast.com/t/bfozY9EEmx
I can suggest you to submit a ticket to https://qode.ticksy.com , and our support team can import you this demo rev slider you like? So you can see how we built it. How about that?
Ok, I see Yes, that sounds great, but like I mentioned before, I dont have a live website, I am just developing locally. Does that work somehow?
Yes, feel free to submit a ticket , and our support team will export this demo slider just tell them which one exactly you’re interested in, and send the zip to you, so you can then import it on your local WordPress where you’re working.
No problem, You’re welcome.
Hey there, still waiting for an answer since Private Ticket #701133
Another question. Do you have any experience with Jetpack? I just read here that it could be a problem with your theme?
The agent has been assigned to it, it will be processed really soon, expect the answer on ticksy.
As for the Jetpack, we have users using it yes, but some have experienced issues with it and needed to disable it. We haven’t officially tested it within Minimum theme, so we can not guarantee compatibility.
I just updated to last version and i get a 500 error, I can’t get access to anything.
this is urgent, thx in advance
I can’t send a private ticket because it says my related url doesn’t work
Did you follow instructions here: http://themeforest.net/item/minimum-professional-wordpress-theme/4084338/faqs/14627
Please, try to follow solutions that are offered there.
Hello there, I am again waiting since 5 days for a reply because I still have some issues with the template. I really would like to continue/finish the website soon, but its not going to happen when I would have to wait a week for a reply!
Private Ticket #701133
Apologies for waiting this long for the answer – we had holidays here in the past few days, so the support team was working with reduced number of people.
Everything is back on track now, and we’ve informed them about your ticket, it will be processed now.
hi, me again. Waiting again for 5 days now. Everything really takes a while
The ticket has just been answered, check ticksy please.
ok thanks, I just asked another question in order to update again. Could you please check?
No problem. We’ve informed our support again now, ticket will be processed soon again.
Hello, I got this license 3 years ago, but ended up that I didn´t use it so far, until today I started installing the theme on my wordpress and started costumizing. I am getting a problem to delete or change the MINIMUM logo to my own logo. It seams not to allow me. Is it anything blocking it? It doesn´t work for me with the logo of the designer. Please help me asap. Thank you!
In your WP admin -> Qode -> Header & Footer set the link to your logo http://screencast.com/t/U1rixqEP
Just make sure that when you add it, when you choose the image from your media library, you click File URL first, for the url to be added http://screencast.com/t/L8MJKr0I9
Hi Guys, thanks a lot for all your replies, but I really have to say that I am totally unsatisfied with this theme and my patience is wearing thin, also because I have to wait for around 4-5 days for a reply.
I mean I bought a theme which I cant use as displayed on themeforest. And I also lost a lot of time.
I am really unsatisfied with this situation that I basically cant use the Rev-Slider because the style is not matching with the style of your theme and it seems to be that you cant fix it at the moment (according to your answer here: Private Ticket #701133). Here`s a screenshot of the problem: http://www.screencast.com/t/v3ShwWBQug
Same with link boxes and other style related things within the rev slider plug-in.
Same with another problem, the space between sliders. As seen here: http://www.screencast.com/t/8F9mTglesBl
I got the reply that I should set the margin to a higher value which doesnt fix the problem as seen on the photo a couple of times. Distances are all different now, I mean not precise anymore when it comes to good design, and it looks totally crappy on mobile (photo). So this is seems to be another problem within your code!?
Could you please be so kind and fix those problems? I really like this theme and would like to use it.
You are welcome.
We are sorry for late response, we are doing our best now to solve all tickets now asap.
Our support agent already answered on your ticket. Please, check response at ticksy.
We do hope all your issues would be solved so you would enjoy using our theme.
yes, thanks a lot for the quick reply, really appreciated that But I had some more questions, which means, still not fixed! Thanks
You are welcome.
Ok, for all further assistance reach our support members on ticksy and they would closer look and help you there.
trying to import the sample content? Good luck
500: Internal server error
This error is generated when a script running on the server could not be implemented or permissions are incorrectly assigned for files or directories
Temporarily disable any rewrite rules by renaming your .htaccess file if it exists.
Ensure that any CGI or Perl scripts have at least .755. permissions.
If trying to run PHP and you get this error, you may have an invalid php.ini in your /cgi-bin, or may be missing your php.dat file in this folder.
Thanks for writing in. Note that 500 server error can also refer to low php memory_limit, problematic .htaccess file or even some plugins can cause it. Plenty of possible causes for this.
Did you manage to import demo content eventually? If you still have issues, submit a private ticket please to https://qode.ticksy.com with a link to your site and WP admin access, and our support will work on this with you in order to get demo content imported properly.
Hi. Its theme allready for WP 4.5.2? And PHP 7?
Yes, Minimum theme is compatible with latest WordPress version, and there shouldn’t be any issues with php 7 as well.
Will you be supplying a WooCommerce 2.6 update?
Yes, we’re preparing updates for all our themes and new WooCommerce compatibility.
I’ve bought this theme twice now – and have to say that I’ve totally happy with it. I had no real issues in initially creating and even updating to a new look years later. But I really need the latest WooCommerce update to make it work.
Glad to hear you are happy with our theme.
Update for Minimum theme is in final phase and it should be released on Theme Forest till the end of week.
Hi, I would like to run a background color like you have here at the top of the envato back for the heather and navigation. How do I do that. When I place the color it doesn’t go 100% and If I change the heather to be 100% the content moves instead of staying within the 940 of the container.
Unfortunately, that frame is coming from Envato, it’s not a theme part, and due to the structure of our header in Minimum theme, you can’t set background color like that.
Heyyy Qode Fam! Been quite a while, just curious my ol Minimum client wants me to revamp her site, just curious is it compatible with Visual Composer? and the parallax looks Awesome on mobile view (I’m iPhone but since android’s latest browser finally parallax smooth compatible, now the World can enjoy minimum parallax on mobile)!
Unfortunately we’ve not tested VC or any other page builder plugin with Minimum theme and therefore cannot provide you with much useful input when it comes to this question.
As for Parallax yes, it will be properly rendered on all devices that support it.
Hi, you can add code to the portfolio [portfolio letter columns = “4” number = ‘4’ category = ’’ selected_projects = ‘filter =’ no ‘] sorted by date added.
There’s no direct option for this. You’d need to change wp-content/themes/minimum/includes and find there shortcodes.php file
Inside it, find the portfolio list shortcode, and change ‘orderby’ => ‘menu_order’, to say ‘orderby’ => ‘date’ http://screencast.com/t/4cdblfjwO
How can i change the text on specific Buttons like “View”, “Next”, “Previous” to another language? I found the language files in themes/minimum/languages. How can i create my own file and use it? Do i have to set it in the administration?
These are all default theme labels, and you should translate them to your desired language.
In order to translate / edit labels in the theme, you need to install this software http://poedit.net/wordpress When you run it http://screencast.com/t/wv1A4XtTKbz you will have to import en_US po file from your theme folder/languages.
Next, translate your labels as in the screenshot http://screencast.com/t/LhyzzhLJMda and check your site again.
If your WP Dashboard is in another language (other than English) then click here to create new po file http://screencast.com/t/gliXcWMMoHuy for your language.
Import en_US file from theme folder/language http://screencast.com/t/GTU9BisAcIw and select your new language from the Translation Language dropdown menu http://screencast.com/t/tBz2EbaA64fA and translate as explained above.
When you’ve finished translating, upload your new .po files to theme folder/llanguages folder on your server.
Is the Theme compatible with WooCommerce 2.6.6?
As you can see in the theme changelog, theme is officially compatible with WooCommerce 2.6.4. Woo 2.6.6 is not major update, and we can confirm that users didn’t have any problems with it, but in case that you encounter some issue, please install 2.6.4 again, and wait untill we release the update.
my Provider deactivated my whole webserver because of vulnerabilities of the rev slider Plugin. That’s very uncool, because all my wordpress accounts were deaktivated. The Plugin was now removed with the effect, that the minimum theme doesn’t work anymore…
Do you habe a solution fpr me ? If you have I will renew support….
Latest revolution slider version which is bundled with the theme is 5.2.6 and it should not contain vulnerabilities. In order to install this version after theme update https://themeforest.net/item/minimum-professional-wordpress-theme/4084338/support perform uninstall / install of Revolution slider plugin.
i suddenly get this error: Warning: Declaration of qode_type1_walker_nav_menu::start_lvl(&$output, $depth) should be compatible with Walker_Nav_Menu::start_ …... how can i fix this?
Thanks for writing in.
Please submit a ticket to our support team at http://qode.ticksy.com/ , include WordPress admin credentials, and they’ll have a closer look at this issue and see what they can do to help.
my support is expired… can you please help me here?
at least tell me what the error can be and give me some direction
You can write to our support at email@example.com but also provide your purchase code in your email and temporary WordPress credentials.
This template is prepared for the plugin WPML? We have two languages and we need to know that we don’t have problems for the installation.
And thanks for the interest in our theme.
Although Minimum theme will work with WPML, and you will be able to translate all content, it is not 100% compatible, and it don’t have WPML configuration file so you won’t be able to translate theme custom meta boxes without creating this file, and instructions can be found within plugin documentation, on this link https://wpml.org/documentation/support/achieving-wpml-compatibility-for-your-themes-and-plugins/
I liked the ‘Minimum’ theme design and purchased it.
I know that woo commerce is built in, but I can not find the page that I setup.
Where is this set-up page?
thank you sir.
Thank you for choosing our theme.
Here you could find how to start with WooCommerce https://docs.woocommerce.com/document/start-with-woocommerce-in-5-steps/
If you need more help, you could reach our support team at https://qode.ticksy.com
When will we be having an update?
My rev slider version is 4.6.5 and the latest avilable version for this plugin is 18.104.22.168
Rev slider 22.214.171.124 is included in latest update, so to install that version, after theme update you need to uninstall plugin first, and then to install it again from the message box that will appear. In this way latest included plugin version will be installed.
It doesn’t seem like your theme is collecting the Google Font “Open Sans” as it should on tveranger.com. The font only shows on computers that have this font installed. Should it not be showing on all computer as it’s a Google-font that you make available in your theme-options?
Play Design Studio
It appears that you didn’t set Open Sans at all in theme options . Please check font options and test this again https://www.screencast.com/t/qmN5Ep94sWBc . Alternatively you can add it with css as explained here https://css-tricks.com/snippets/css/using-font-face/
I’ve checked the theme options. Open Sans is set both under Global Options and Global font options (all of them), and the only css that is written in regards of font is font-size, -weight and -style.
What am I not seeing?
To be able to debug this we need access to back end of your installation, so to investigate further please contact us by submitting a ticket at and also included WordPress admin access there. But, as we suggested earlier, you should be able to fix this by adding custom css code below from Appearance > Customize > Additional CSS field:
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