Discussion on Knowledge Base - A WordPress Wiki Theme

Discussion on Knowledge Base - A WordPress Wiki Theme

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174 comments found.

Thinking of buying this theme but have a few small questions prior to purchasing it:

Does the theme come with Sample Content / Sample Data so that the same structure that exists within the demo page is set when the theme is uploaded and activated?

Will we get theme updates when they are released?

Can this theme be used for a tutorial site or do you recommend it used for a different type of site?

Hi,

Thanks for taking interest in this theme.

1. This theme comes with sample contents. Please follow the documentation that comes with the theme to setup the theme like the demo.

2. Once purchased, you will get all future updates and technical support.

3. This can be used for tutorial website and it will help visitors easily search tutorials.

Regards

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Hi,

It is a nice theme. I’m wondering if I should buy it.

Please tell me if it is possible to:

1) create a page with all post titles listed but onnly from selected a few categories?

2) is it possible to easily switch “like count” into “post view” count?

Thank you, answer will let me make decision ‘buy or not’

Hi,

1. We can create a template for you for free in which you can display articles of your favorite categories.

2. We can also change like count to post view count.

Please create a support ticket to avail these customizations after purchase.

Regards

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Is it ready for WordPress 3.7?

Yes. it is

Is there a vBulletin 4 Importer for this template?

Hi,

Sorry, I do not know about it but this theme uses WordPress standard posts as Knowledge Base articles. So, if you can somehow integrate/import the data to WordPress then it will work fine with this theme.

Regards

Dear Buyers,

As I left a message about two weeks ago that I am traveling and will not be able to reply comments for about 6 weeks.

But, fortunately I am able to secure an internet connection and I will try to reply comments from now on. No promises for quick replies but I will try to get back to you guys as soon as possible.

For any after purchase questions please create a support ticket on our support site as my support guys are there to reply your technical question and I would like to reply only pre-sale questions here.

Thanks & Regards

Saqib

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Dear Buyers,

From now on, My support team will answer your every question on our Support Site and I will be unable to reply any comments for about six weeks as I am traveling out of country and expected to remain engage in out door activities most of the time; With very rare access to internet.

Thanks & Regards

Saqib

Visit our Support Site | How to get “Item Purchase Code”

Hi Does this theme support sub-category in the Homepage? how would it look like?

Hi,

Version 1.3 has sub-category support and you can view it here http://knowledgebase.inspirythemes.com/home-with-categories-and-articles/ ( http://screencast.com/t/2Fqa7r9yn )

Thanks & Regards

hi any chance you could add bookmark feature to the site like this http://wp.tutsplus.com/tutorials/plugins/fast-buddypress-development/ , most of the code you have already got it would just need slight tweaking to allow users to retrieve the bookmarked posts.

Hi,

Thanks for your suggestion and I will think over it.

Regards

I really like your theme and almost decided to buy, but there is WP compatibility only up to 3.5. When are you going to update to 3.6?

Hi,

It is already compatible with WP 3.6. I have updated the compatibility list and I have also updated the live demo WordPress version to 3.6. So, you can test it yourself.

Thanks & Regards

hi any chance this theme will be updated to v3 of twitter bootstrap http://getbootstrap.com/

Hi, there is no such plan. Regards

I was wondering if there is the ability to scroll down to the autosuggest entries in the search field using the up and down arrows or are you required to click with mouse? thx.

you are required to click with mouse.

Regards

What pertains http://support.inspirythemes.com/knowledgebase/knowledgebase-twitter-widget-update/

Don’t we have to fill in our own twitter app details in twitter-widget.php file? I mean this part:
$twitterConnection = new TwitterOAuth(
                '...default stuff...',   // Consumer Key
                '...default stuff...',   // Consumer secret
                '...default stuff...',   // Access token
                '...default stuff...'   // Access token secret
            );

I believe everyone should create their own twitter app and adjust the above details, not use yours :) Am I right?

Hi,

I think a twitter app means a piece of software that developer is creating for end users. So, an app should have its own keys that should be coded by developer and not by end users. Otherwise this will be a messy thing to do for end users.

Let me know if you have any authentic resource saying otherwise in this regard.

Thanks :)

Well, I agree. Probably, it’s me who likes to use my own stuff where possible ;)

Hi,

Version 1.3 now comes with twitter widget that enables you to add your own authentication keys directly in widget fields.

Thanks & Regards

Hi. I purchased the theme last week. I have altered the header to suit my site and it is now large than the original. I need to move the main page down, the parts that include the featured articles and latest articles and the sidebar, but cannot seem to adjust them. Could you tell me the parts of the style sheets I need to adjust.

Thanks

Alex Lees

Hi Alex,

Please create a support ticket using the links provided below and provide us your site URL. So, that we can inspect and advise you a solution.

Regards

Visit our Support Site | How to get “Item Purchase Code”

Dear Buyers,

Updated Version 1.2 of this theme is available now. it contains updated code for Twitter widget to make it work with Twitter API version 1.1

the buyers, who do not want to update their theme directly can contact us on support and we will help them.

Thanks & Regards

Visit our Support Site | How to get “Item Purchase Code”

The buyers, who do not want to update their theme directly can follow the steps mentioned in this support article

http://support.inspirythemes.com/knowledgebase/knowledgebase-twitter-widget-update/

Regards

Hi, does this theme have a permissions option for administrators to be allowed to login and offer support to those threads they are assigned?

Hi, this theme is only Knowledge Base theme and not include support tickets. Regards

Does this theme support hierarchical categories? I really need a parent/child relationship structure to my categories in order to narrow down topics.

yes. it does support child categories as displayed in following screenshot http://screencast.com/t/KIMCgZBSO

Will the categories widget dispaly the child categories? Or if I click on Parent Category will it list child categories?—Thanks in advance. Just got burned on a kb theme and trying to make sure this will work.

if you are talking about categories widgets on homepage as displayed in following screenshots http://screencast.com/t/xKmgO5EgFAe then that does not support child categories.

But, if you are talking about sidebar widget as displayed in this screenshot http://screencast.com/t/6pJN546nPtI then that supports child categories

Regards

Two questions before purchasing:

1. Is there any way to add to the live search the categories and / or tags of the site? For example, in the demo, if somebody writes “Advanced Techniques” i would like the live search to go to advanced techniques page.

2. Why the responsive version of smartphone does not work on my phone? is it because it is an iframe inside themeforest? How could i test the responsive version of the theme? Picture example http://i.imgur.com/57JpsmD.jpg

Looks like a great theme! :)

Hi,

yes it is due to themeforest iframe and you can test the responsive version using the direct demo link http://knowledgebase.inspirythemes.com/

and live search is basically using WordPress standard search on its back. So, it does everything that WordPress standard search does.

Thanks for liking this theme.

Regards

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Hi!

The theme looks great! I’m wondering if the theme is multisite compatible. It seems like it is, but I just wanted to double check prior to purchasing.

Thanks,

-Rick

Hi Rick,

I have not tested the theme for multisite.

But, this is theme is built in a standard way and it will be compatible with multiple site. I am here to help if you face any problem while using it on multisite.

Regards

-Saqib

Visit our Support Site | How to get “Item Purchase Code”

Looks good, thinking about purchasing.

Typo in the Key Features, ‘Modren Design’

Thanks for liking it and pointing out the typo :)

Plus how did you set it up like that? I would like to know.

a visitor can like a post once. So, when he likes a post his IP address is recorded in database and he cannot like that post again from that same IP address. although he can like other posts.

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