710 comments found.
Shortcodes like button or lists don’t resolve inside a tab-shortcode!
Page: http://server46.cyon.ch/~pbewachu/?page_id=62 <- See VIP-Tab
Black Pearl tabs does not support some shortcodes inside them, but if you send me your website URL and WP login information via our profile page, maybe i can give you an alternate solution.
What? Really? Ok, i don’t need the Shortcode but I need the standard ul-list at least..sent you login-informations
We will answer you soon.
Hi, I purchased this theme and have it setup at http://www.eggz.ca/
First of all the CSS wasn’t working so I hard coded 2 css file includes. Now I noticed NONE of the JS files are working (hence why the special intros, etc are not working) neither is responsive. I’m on WP 8.1. Please advise. I can provide my login details if need be.
Please and thanks. You can contact me at brock@seoplus.ca.
Please change back the modification to default and send us your website URL, WordPress login information, FTP address and FTP login information via http://themeforest.net/user/PixFlow , so i can fix it ASAP.
Thank you SO much for fixing that so quickly. You’re the best! A++
It’s my pleasure. 
are you going to have pinterest on the footer? or am i missing something?
we have no plan to add pinterest to our social icons at the moment, you can to “assets > img” and find the social icons, now edit one of them and add pinterest icon instead of that icon.
Is there a way to make sure it appears the same way as the ones you provided?
You should make a sprite sheet just like what we did on our default socials.
I’ve been tinkering on this and haven’t any success, is there a specific file i’m looking for?
Also for the individual portfolio iitems, i was able to use one of your coding that you answered to another client on how to enlarge the boxes, but is there a code to make the boxes a different color since its blending into my pictures?
Please send us an email using http://themeforest.net/user/PixFlow so i can help you with both questions 
Hi,
I have searched your comments and found plenty of questions that I have that you haven’t answered that I’m looking for. I am using your theme on behalf of my client.
I have looked and need your help. I’m after a few things:
1) I need to add traditional navigation “arrows” to the image sliders, IE homepage portfolio images that slide across with portfolio images. The users don’t understand to slide and my client has asked for arrows.
2) On the “Portfolio” when you click the image it opens in PrettyPhoto, what I want to add is the rest of the images associated inside the portfolio. So when the Portfolio image is selected you can scroll through all the images in that category. The 1 image PrettyPhoto lightbox is not good enough.
Thanks!
1) You can change the navigation button size, but you can’t add arrows, you should edit the navigation button size using this style:
.touch-slider .slider_navigation a{
height:30px;
}
2) You should go to “assets > css > prettyPhoto.css”, look for “display:none” and change them to “display:block”, if it didn’t help, log in with the user that have purchased Black Pearl and send us and email using http://themeforest.net/user/PixFlow .
Great theme, but I’ve lost the ‘my team’ page. You know on your example where you have nice images of each of the staff and then they click through to the individual profile? How do I set that up?
I have lots of staff profile pages ready to go such as http://visualizethis.co.uk/team/marilyn/
But no page where they are all linked from…
I’m sure it’s something minor but hope you can help.
You have to do that using “team members” post type, if you have any problem doing that, please send me your website URL and WordPress login information using http://themeforest.net/user/PixFlow , so i can help you.
hi can i integrate e-commerce plugin into this theme? thanks
Hey mate, You can use the eCommerce plugins with our theme, but you might need some customization for using some plugins.
how can i change the permalink of portfolios ? I want to link each portfolio to it’s separate page ?
When you create portfolio items, each item have a seperate page, whatever you put in portfolio item will be shown in portfolio detail page.
Is this theme compatible with Wordpress 3.8?
Yes, we have checked it on WP 3.8 and it’s working fine.
I don’t see anything about this theme being compatible with WooCommerce… any plans for that in the future? I’d love to be able to use it for a client but need to use WC. Thanks!
Unfortunately we have no plans to make Black Pearl WooCommerce ready, but if you search wptuts you can find some article on how to make a theme WooCommerce ready.
Hello,
What is wrong with your theme? I have changed several different WP installations and always get this: http://tntfactory.com/works/video/! I cannot deliver website without CSS to the client. Your assistance would be highly appreciated. Thanks.
Hello, please send us your website URL and WP login information using our profile page so we can help you.
I can not get the contact form to work. My wordpress site is hosted on godaddy.com. How do I set this up? Please help! I need ASAP!.
I suggest you to install contact form 7 and we will style it just like black pearl default contact form for you.
I’m new to WP. I assumed you were talking about a plug in. I downloaded it. Now what?
Please send us your website URL and WordPress login information using our profile page http://themeforest.net/user/PixFlow and i will take care of it. Also please mention the email you want to use for receiving messages.
So WP is up to 3.7.1, but your specs say compatible with 3.5. Are there any issues updating my WP version?
Now it is at 3.8
I have checked Black Pearl on WordPress 3.7.1 and it was working fine, we gonna check it on 3.8 soon.
Hi, i only have 1 issue, all else is great..
My client has askd m to dit their site (your theme)
For some reason, we are unable to make pics/slider on home page.. its just blank and says Slide name.
And also how to change the color of the background..
thanx
Hello mate, I need to see the website to investigate it’s issue, please send us the website URL and WordPress login information using our profile page.
Hi there. I would like to put a .5 opacity black box around the slider title and text (without affecting the opacity of the text itself). where should i insert the code in the css file? which class/id? what line of the css? thanks!
Hello mate, please send us an email using our profile page and we will help you with that.
Hi pixflow team. Again need your help. Actually for signup form I have installed a plugin named Grunion Contact Form. At first it worked fine but now since I have updated the wordpress its not working. I want to ask that how can I edit your contact us form that includes name, email and message fields. I want to add some more fields to it. I am not good at php. So what should i do ?
Thanx in advance.
Hello mate, i can guide you on how to update the contact form, but i suggest you to install contact form 7 on your webaite and i will style it like Black Pearl’s default contact form. Contact form 7 is very customizable and easy to use.
Thanks alot mate it’s working fine. Now i want to make a little change to it that i want to add a picture to the background to make the contact form more eye catching, how is it possible ? Another thing is that i want to link the the featured image that is on the home page (below the slider) to the page itself. Like i have showed a product in featured image and have created a separate page of that product and now i want to link both so how can i do this? You can visit this site to have a clear picture of what i am asking. http://www.greetinggallery.com.pk/
You’re welcome mate, please send us an email using our profile page with the user that bought Black Pearl and i will guide you with that.
The fields to put content into the contact us page are in my theme settings like they are in the documentation. Any thoughts on why?
The field are NOT in my theme settings under contact us.
You should go to “appearance > widgets” and find contact page widget area in right column, then put your widgets into it.
Hello,
How do I make the website full width like the demo one?
Hello, which page are you referring to?
All of them. I have a huge gap on the left hand side. Thanks
Can you please send us your website URL via our profile page?
Hi there! I was wondering if the image gallery can have an arrow to the next picture? Can you help me with this?
This page for example: http://demo.sacredpixel.com/blackpearl_wp/?page_id=710 When I click on a picture and it opens the lightbox, i need to change to the next picture without having to close the lightbox and click on a new one.
Thanks!
Hello mate, Please send us an email through our profile page and i will help you with that.
Hi Again,
We were talking a week back and you were helping me on fixing something but then disappeared and i haven’t heard back since? Are you able to please help me with this? Its only a small problem, if you look above at my previous comment.
Thanks,
Andrew
Hello Andrew, guess i haven’t received your email. Can you please send me your Website URL and WordPress login information again?
We are having a problem with the Slider on our home page. When you first open the site all of the text from all slides show up then disappear then the background appears late. You can view it at http://workthatwoos.com/knight/
Dear arequimis
The slider system work like this :
all of slider items should load first so they can be transform easily , we checked your site and the slider worked fine , if the visitor of site use slow internet connection it may take time to all slide load but its not a major bug of slider.