24 comments found.
We have an issue with the theme – it seems when you add custom menu items through “Theme Settings -> Main Menu -> Custom Main Menu”, they don’t show up in the mobile menu.
How do we fix this?
Hi,
Could you please open t?cke on http://arex.ticksy.com
?Hi,
can I ask that for content page, can it have a list of products on left or right side so customer can view and purchase?
Per content page there will be anything from 5-30 products vertically displayed. The products will be one beneath the other, with a thumbnail, description and price.
Is it something I can do myself from the CMS or is it something you can help me with?
Kindest regards, Mario Madureira
Hi,
Thank you so much for interested in our theme.
All things you mentioned can be done with magento, however it may need some modification/customization. And sure that we can help you on that (with our customization service).
Best regards, Linh
Thank you Linh, Can I have an idea how much such a customization exactly as I describe it, cost?
Many thanks Mario Madureira
Hi Mario,
It will be $30 as I see it is only simple product list (add to all cms page has 2 or 3 columns layout)
Best regards, Linh
Hi,
Sticky header would be great add for future updates.
After that it’s 5 stars theme 
Hi,
We will consider to add this feature to the theme.
Thank you for all comments.
Best regards, Linh
Hi,
Can i adjust the product image size from admin? Is there support squared image ratio?
Thanks,
Hi,
There are no options to do that, but we can help you edit list/product template file to do that.
Best regards, Linh
Hi,
One of the best looking themes i’ve seen in themeforest. Your color combinations are also very smooth. Nice white space and overall easy on the eye. Great work.
Couple questions:
Can i add picture to megamenu? Above categories, or right side of the menU?
Is it possible to adjust the radius of those round buttons (newsletter) I really like the small radius like in Add to cart and other header navigation buttons.
Thanks,
Hi,
What do you mean about megamenu picture, could you please show the example?
You can edit the style.css file to add border radius.
Best regards, Linh
HI!
Nice theme, but we have several problems. I can’t register into your support system, neither by fb, nor regularly. Any ideas why?
Hi,
Thanks for interested in our theme. Our support system is the service of by ticksy.com we don’t manage the registering process.
I also didn’t see that you buy the theme or not, our support system requires the purchase code to create the ticket.
Best regards, Lukas
i’m developing it for somebody who purchased the theme, so basically should I register with his email or something?
Hi,
Yes, you should tell him give you purchase code to create the ticket in correct category. The registering problem is not handle by us, we are using service provided by ticksy.
Best regards, Linh
Hello there! I liked your theme, and have shortlisted it amongst 3 others. Since I am a complete beginner I would want to know if youll could provide the following things: 1) Product sharing options on FB, G+ and other social networking sites 2) Newsletter pop up on the front page 3) Signup/Sign In options using FB, Google, Twitter
Hi,
Thanks for interested in our theme.
We have product sharing (we can help you add once if you need) and newsletter on homepage (as you see in the demo), but we don’t have signup/sign in option using social networks.
Best regards, Linh
AM Revolution Slider: Please unzip “AMRevSlider_DOCS.zip” and open “AM RevSlider Configuration Manual · ArexMage.html” to read the document for Revolution Slider.
I can’t find this file anywhere. Where is it?
Hi,
Could you please open ticket at http://arex.ticksy.com I will send you document zip file.
Best regards, Linh
Wonderful theme, we have been using it at work on our newest project. Just curious though, how would one make the slider area disappear on a category page? On the live example the Women’s page on the fashion site doesn’t have the slider, yet when I make category pages I can only have the slider area disappear if I use a 3 column or 1 column layout.
Hi rpluckebaum,
Thanks so much for interested in our work. what do you mean about slider, on our demo, the slider only show on homepage. However, if you need, you can show the slider on other pages, it will be a customized code and we offer customization service incase you need, or you just hire other freelancer to do that for you.
Best regards, Linh
Well we only want the slider on the homepage, but we get it on every page, except the individual products, unless we make the page layout a 3 or 1 column layout, which we don’t want. But we will take a look at the code to see what we can do. Thanks.
Hi,
It seems you have purchased and using our theme, I thought not. In this case, please open the ticket at http://arex.ticksy.com to get support.
Best regards, Linh
Hi,
Excellent Theme
. I love it.
I have a question: Could I have Flex Slider extension that the detail page can show slider at the bottom of product’s image?
Hi,
Thanks for using our theme, the default function can’t do that but you can add the widget code to phtml file for that, however we don’t support it so you must do it yourself.
Best regards, Linh
Hi L, I have another question about size for clothing product. Can I add size option and guideline option in product detail? I used configurable product and set size attribute for product but it isn’t existed in category I set in.
Thanks Chuong
Hi,
You should use custom option or configuration product to allow custom choose the size when add product to cart, please try to read http://www.magentocommerce.com/resources/user-guide-download for that, this is the magento function.
Best regards, Linh
Excellent Theme and Excellent Support – Thank You!
Hi jRancher,
Thanks so much for your kind words, could you please go to this page: http://themeforest.net/downloads to give us some rating stars?
Best regards, Linh
Hello – Do you have a social pinterest button available in your next edition?
Hi,
Thanks for using our theme, I will add network social sharing buttons to product details page in next version of this theme.
Best regards, LInh
Do you have any tutorials on the parallax effect on your widgets? I would love to start implementing some pages with parallax backgrounds. Thanks!
Would you mind emailing me directly with it if available? matthew.kuratomi@mdfinstruments.com
Hi,
Thanks for purchasing our item, but we are sorry, we don’t have it built-in, we will consider to add this feature in next version of the theme.
Best regards, Linh
Okay, so the parallax feature on the AM Widget has an option for the parallax on it. So is that a deactivated feature.
Hi,
Yes it is but it has the problem now and we are trying to fix it in next version of the theme.
Best regards, Linh
Great, I can’t wait for it to be released! How would we know when to upgrade? I really liked that feature displayed on the home page on the demo. The one that said “Purchase this theme now”
Hi,
Could you please open the ticket here: http://arex.ticksy.com/ Please include your site url, admin and ftp login.
I will try to help you on your site first.
Best regards, Linh
Simple But Cool ;”I like It “
Thanks so much 
How do I set the menu to classic instead of wide?
Hi,
Thanks so much for purchasing our theme.
To set the menu classic instead of wide, please edit the top level category, then click to Main Menu tab, you will see Category Menu Type param, change it to Dropdown Style and save the change. Clean your cache and refresh your site. See this screenshot: https://db.tt/q0t4sloq
If you have any support question, please create the ticket here: http://arex.ticksy.com with this, we can help you much better.
Best regards, Linh
I’m sorry, but I don’t have the Main Menu tab available.
Hi,
You must have this if you install our theme, please create the ticket at our support site http://arex.ticksy.com to provide us your website url, admin and ftp login, I will help you check the probem.
Best regards, Linh
Hi would like to know if the slider revolution have the option of full screen background slider?
Hi Zixuan84,
Thanks for interested in our extension. Yes, the slider revolution have option to set the layout of slider to full screen, see this screenshot: https://www.dropbox.com/s/7mvh47rnfwkldra/Screen%20Shot%202014-04-24%20at%2011.47.51%20PM.png
Best regards, Linh
You also intall and active this theme on our website
Hi appsutra,
Thanks so much for interested in our theme. We don’t provide free installation service. If you want to use it, you should purchase for installation service, the service fee is $50 to install and active this theme on your site.
Best regards, Linh
Good work
. is there multiple language support like RTL?
Hi,
Thanks so much This theme doesn’t support RTL Languages.
Best regards, Linh