159 comments found.
If we need help doing some tweaks to the theme are you guys helpful? How’s the customer support?
ok. We will help you
Thank you!!!
hi there i bought yesterday your the way theme i have also send you an email. i am trying to set it up just like your demo and start from there but i cannot get it to look the same. i followed your guide exactly
can you help? i can provide ftp and we-admin
i am also on hangouts
thanks
Hello megahz!!!
Could you see video: https://www.youtube.com/watch?v=n4LCJ8L_vsQ&index=3&list=PLtjcZuvxijuL_DEnR96een60S8Vyuw3Q0 to setup theme.
If you can’t install theme. Please send problem + WP admin + FTP account to email support vergatheme@gmail.com. We will help you
Thank you
Hi I have a big problem, and install your theme but when I want to import demo content follow your instructions but I get this: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, webmaster@visualizarte.mx and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request
please help
After investigating the problem I see is the xml file which asks climb to use your demo as any other xml file up without any problems, hopefully help me soon. Thank you
Hello andreslaneta!!!
Could you send your problem + WP admin + FTP account to email support vergatheme@gmail.com
We will help you
Thank you
please do not forget me urgently solve the problem. and send them ftp pasword and user
We complete support for you. Please check website.
Hello, first of all, I want to say that your theme is pretty cool.
Now my question : How can I put two times the “Banner Slider”? When I put them two times, none of them appears!!
Can you help me?
Thanks
Hello sujeedesign!!!
Could you send your problem + WP admin + FTP account to email support vergatheme@gmail.com
We will help you
Thank you!!!
Hello, i would like to include in the one page template a clients section… this is not defined in blocks so is there a way to include a normal wordpress page as a block to be inserted in the page builder?... if not is there a way to include custom pages in the page builder?
Hello Quinor!!!
Theme The Way do not support clients section. If you want add clients section on the theme, you will have to pay fee to us
Thank you
and how much is that fee?
Hi, I sent a email for you about this error Parse error: syntax error, unexpected T_VARIABLE in /home/accris/public_html/wp-content/themes/theway/framework/Custom-Metaboxes/init.php on line 1
But i did not have any solution about this issue
Can you help me?
Hello velascoti!!!
Could you send your problem + WP admin + FTP account to email support vergatheme@gmail.com
We will help you
Thank you
I´ve tried to upload and import the sample_data.xml but it´s with this error
Sorry, there has been an error. The uploaded file could not be moved to wp-content/uploads.
I sent you a email but with no answer
Sorry velascoti!!!
Now, We will help you
Thank you
Please help me ASAP
HI, When will you help ME? I purchased your website template but IT´S NOT WORKING What can I do to give me back my money?
Hello velascoti!!!
What is your email? you can resend your problem + WP admin + FTP account to email vergatheme/2gmail.com. We will help you
Thank you
I send this informations twice My email is brunno@velascoti.com Please HELP ME!!!
I sent for Davis Hoang
I NEED THIS RESOLVED NOW
Waiting for us. We are setting to help you
Look my page when i try to access culturadoceu.org/wp-admin
You lost my page! Please, give my money back …
Not Found
The requested URL /wp-admin/ was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
I really want MY MONEY BACK … You don´t reply my emails and i´m very verty angry. Look this page! Its TERRIBLE! http://velascoti.com/culturadoceu/ NOTHING WORKS FINE!!!! NOTHING! The Page Builder doesn´t work! What can we do to solve this problem? I will report everything to the Themeforest.
Hi, if you problems, you can send a matter of your via email of us. we will help you install data in same web like web demo of us. Our products are carefully censored. it will not have problems greater.
Hi,
I have a really similar question to Baikalova. I would like to import the demo content and customise it from there. Is there anyway I can do this ASAP?
The only reason I ask is because I have been asked by a client to present this by tomorrow.
Thank you,
Alex
Hello alejandraluck!!!
Could you send your problem + WP admin + FTP account to email support vergatheme@gmail.com
We will help you
Thank you
vergatheme, PLEASE FIX THE template for version 3.9.2! I have to re-install the template and I need to wait for you to fix it. this is a waste of time for me. A lot of people is having the same problem with:
Parse error: syntax error, unexpected T_VARIABLE in /home/mokatoda/public_html/wp-content/themes/theway/framework/Custom-Metaboxes/init.php on line 1
Thank you
Hello king155325864!!!
Could you send your problem + WP admin + FTP account to email support vergatheme@gmail.com
We will help you
Thank you
Hi,
I’m having issues with the testimonial section on the theme. It won’t display any content except the title. Also, in the about us section, the images next to the text seem to be covered up by some white block or something. I can’t seem to find what it is though. Lastly, is there a way to center one profile in the team section, and get rid of the join our team block?
Thanks
Hi OPENAppMarketing !!!
Please Problem of you to email support vergatheme@gmail.com.
Thanks.
Hi,
Can I change the grey color in the image slider? How can I do it? I want a blue color over the images..
Thanks
Hi mvcecuador !!!
Please Problem of you to email support vergatheme@gmail.com.
Thanks.
i have these problem: Parse error: syntax error, unexpected T_VARIABLE in /kunden/232638_45899/private/wordpress/wp-content/themes/theway/framework/Custom-Metaboxes/init.php on line 1
Hi, fa-domedia !!
Please send problem of you for us.
to email support : vergatheme@gmail.com.
Hi VergaTheme,, when i installed this theme my wordpress version 3.9.2 crashed, why? only your theme crash,others no.
Hi fa-domedia !!!
Please Problem of you to email support vergatheme@gmail.com.
Thanks.
Hi VergaTheme, I read all your documentation but I cant find a way to change the CONTENT in the Theme “THE WAY”. From my understanding the content of the HOME page is in “Home Revolution Slider” but I only find “[template id=”57”]”. Please help!
Hi, king155325864 !!
Please send problem of you for us.
to email support : vergatheme@gmail.com.
Hello, how is that tabs at the top in the menu can slide downward? Because it does not work. Thank you
Hello cycy1!!!
Could you send WP admin + FTP account via vergatheme@gmail.com. We will help you
Thank you
First Thank you for the great Theme. It loos amazing
Second I’m having problem here with T_variable. WordPress Version 3.9.2
- 1.- I’m going to send you WP Admin/FTP user/pass
- 2.- Can you publish the solution like that in the future we can fix it by our self’s
- 3.- It is possible the theme can be updated to avoid this error?
Parse error: syntax error, unexpected T_VARIABLE in /home/mokatoda/public_html/wp-content/themes/theway/framework/Custom-Metaboxes/init.php on line 1
Thank You!
Hello king155325864!!!
Could you send WP admin + FTP account via vergatheme@gmail.com. We will help you
Thank you
Thank you now looks great. can you please post somewhere how you fix it because probably I will have to re-install the template. I’m learning WP so I’m sure I’m going to break it
Please send problem of you for us. to email support : vergatheme@gmail.com.
Is there a way to stop that horizontal loading line loader at the top of the homepage?
Does the blog and pages have their own pages? In the demo, they’re linking to anchors on the homepage…
Dear omarel. There are three versions you can choose according to your attention And You can change the link in the admin theme when buying. Thanks.
Is there a way to stop that horizontal loading line loader at the top of the homepage?
Hi omarel ! Yes if you want.
1. You can’t do the background video version in the other versions of the theme?
2. Can you remove the top horizontal loader on all versions?
3. What does the main blog look like? When you click blog from the main navigation it scrolls down. but what does the main blog page look like?
4. What different layout options do you have for the main blog?
Thank you
Hello omarel!!!
1,2 We can custom help you if you buying.
and you can see blog page in :http://vergatheme.com/demosd/theway/?page_id=27
Thank you
Hello,
i’m gonna contact you to gmail 
Do your WP-theme work with Cpanel ? and wordpress 3.9.1 ??
Hi, WP-theme is work well on wordpress 3.9.1
Same probleme with T_variable. I ve sent you the ftp and wp on your mail. and wordpress 3.9.2 ?
So any idea ? I don’t have reply from your email vergatheme@gmail.com
Hey, we have support for you.
Hi Davis, I’m waiting for you for 2 days. I said that i install the theme it broke my entire WordPress. So I just Reinstall my wordpress and I need some advice for the installation. I had the problem with T_variable and I install with the FTP method but It doesn’t work too
Hello Yinzo!!!
What is email user you send to us?
Thank you
maybe help me ? it is 3 days now … I can’t use your wp theme
We have installed your theme.
thank you 
Ok yinzo.
Thank you for the theme, great job, and for help with setting!
Thank you for the compliment. Wish you successful experience with our theme.
Wordpress keeps saying “The package could not be installed. The theme is missing the style.css stylesheet”. Please help!!!
Hello WorthySounds!!!
Could you send WP admin + FTP account to vergatheme@gmail.com
We will help you
Thank you
Hi WorthySounds !!!
Please see video guide below :https://www.youtube.com/watch?v=xSclqZXKucU&index=2&list=PLtjcZuvxijuL_DEnR96een60S8Vyuw3Q0
Hi. Great template! I would like to purchase it but I need to known if there is a calendar (I have a theatre company that needs to communicate dates and venues).... is possible to have it?
Thank you!
Liz
Hi lobsterliz !!!
I do not understand your disposal. But if you need to schedule your event, you can refer to and buy plugin event calendar.
http://codecanyon.net/search?utf8=%E2%9C%93&term=event+calendar(sorry for my English) ok, thanks! I would like to but this one:
http://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017?WTIf I buy a plugin like that I can put it into “The Way”, right?
Hi lobsterliz.
Yes, You can integrate plugins that you want. 
Hi! I purchased “the way”!
I wrote an email to vergatheme@gmail.com, can you help me please?
Hi lobsterliz Sure.We will support you. Thanks.