205 comments found.
Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0) Timestamp: Tue, 16 Sep 2014 14:37:54 UTC Message: 'console' is undefined Line: 531 Char: 4 Code: 0 URI: http://........./wp-content/themes/versatile-v1-02/javascript/gdlr-script.js?ver=1.0
Stops it loading on Internet Explorer 8 (and below?) Reported problems from Windows XP too, thanks in advance.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website 
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Will do, thanks!
Hi, my client bought this theme already and he wants me to change the order of items in portfolio filter(data-category), is there a way that I can manually do that?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
I’m Really interesting in buying this theme but i have a pre-sale question:
is any of these plugins compatible to your theme:
- https://wordpress.org/plugins/wp-members/
- https://wordpress.org/plugins/register-plus-redux/
- http://codecanyon.net/item/wordpress-social-and-paypal-content-paywall/7692612?WT.ac=category_thumb&WT.z_author=Konnessa
- http://codecanyon.net/item/paid-content-packages-subscriptions/8389954?WT.ac=category_thumb&WT.z_author=CSSJockey
- http://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681?WT.ac=category_thumb&WT.z_author=DeluxeThemes
- http://codecanyon.net/item/user-profiles-made-easy-wordpress-plugin/4109874?WT.ac=category_thumb&WT.z_author=ThemeFlue
look forward to hear from you.
Chris
Really sorry we can’t answer all cause we can’t test it… But if the plugins are well implemented with best practice of creating plugin, it will be fine
Hey there,
Just wondering, will this theme be tested and compatible for WooCommerce 2.2 anytime soon?
Thanks!
Hi,
Actually you can upgrade Woocommerce to 2.2 now 
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hi I am interested in this theme, just wanted to ask if it would be possible to add/ change the background of the page? thanks
Yes, you can use page builder element to control background (BTW, this applies to only pages, not posts) (Change for specific pages, not all)
But if you’re changing the main bg, you can change it in admin panel which will apply throughout the site.
Thanks for interest by the way
so for different pages i can have my own custom background image? thanks
Hi,
Yes you can but it will be under page item wrapper element > http://take.ms/3HOUN .. http://take.ms/PqRW6 .. In this case you won’t be able to put page item ‘column’ into it..
how ever, these’s another way to set specific bg for pages, you can use specific class for each page and put direct css instead > http://take.ms/md4d1
sorry i just a few more questions, 1. can the footer be disabled on the home page? 2. we would like to do something exactly like this actschurch.org , would it be possible by using this theme. thanks
Hi,
1. yes
2. It can be similar but to be exact the same, you may have to customize the code too.
Cheers!
thanks very much, really do appreciate the support. If we decide to purchase this theme, are you able to guide us with the code. thanks again
Hi,
Ah sorry, Actually, we don’t provide any free services to make change css or change the theme style and esp. on changing theme function…. We some time help if it’s a little css tweaking…
Please understand, we ctually provide free service for make a theme run as it should be as demo site.
This is pretty beyond our support scope….
Thanks for interest by the way
Does your theme support essential grids from themepunch?
I think this plugin should be well implemented… so yes it think it should be fine. But do note that we haven’t tested the plugin in yet.
Cheers!
FYI, as we tested with many other plugins previously, most of them are working fine without any conflict with the theme but sometime conflict might be able to occur between plugin and plugin.
Hi,
Great theme. Just was curious on how to make the navigation menu fonts larger?
Also, I only have 1 slide in my master slider and I wanted to remove the arrows & timers and just turn that slide into a basic banner. Is that possible?
Thanks!
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hi! We are about to choose this theme as our customer need functions for One-Page, parallax, different sizes in Portfolio-view, Revolution or Layer Slider. We have 2 questione before purchase is that we could not find in searching Comments.
1. Is it possible to create a One-Page site in this theme?
2. Can a singel portfoliopost show up on the same page as the portfoliogrid? Many themes support this. Our customer want all things to happen on the same page. We thought of having portfoliogrid in middle of OnePage-website, and when you click on portfolio-thumbnail we want the page to open up so that the singel project shows either over or under the portfoliogrid…
Wondering about this.
Hi,
1. yes, not sure you checked one page demo yet? > http://themes.goodlayers.com/versatile/onepage/
2. Oh sorry we don’t have that in this theme For this purpose, I suggest this theme instead > http://themes.goodlayers2.com/mediso/onepage/
Thanks for interest by the way
Does Versatile fully integrate with WPML plugin as all the featured pages/functions are ready for having another language page?
Or just meaning the language file .po(.pot) ready?
Hi,
The theme does support WPML plugin But we didn’t translated it yet. We only prepared PO file for you but you need to translate word yourself, maybe using Code Styling Localization plugin
Hi, Is it possible to configure a One-Page (scrolling) setup with this theme as it is with the Mediso theme?
Yes you can
Thanks for interest by the way
Hello,
just bought the theme and having an issue,
the side bar is being displayed under the page, although the layout is set to have a side bar on right or left, i can see the white space on the right but the content of the side bar is displayed at the bottom right after the page content
please help !
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Hi, For slides on Home page, why I cannot see video background on slide 3 , while I can see video on slide 4 after clicking “Play” symbol?
Hi,
1.) Could you try to change browsers please? Or perhaps, change internet connection.
2.) Yep, the different is slide 3 is using self-hosted video while slide 4 is using Youtube
Thanks for interest by the way
Got it. Thanks for your reply!
$ 63, one of the most expensive theme, for this price I thought finding a super theme well done, however I am extremely sorry, in 15 minutes of use encounter three nonsense bugs the framework page builder is super confusing, nothing intuitive any page builder free available for wordpress org is more useful than yours. Is there any way to get my money back? I’m from Brazil, here there is a law that the customer can return the goods for any reason within 24 hours since she is in perfect condition, so there is some law in your country? Can I get my credit back?
I’m waiting for a solution where I just do not get harmed.
Sorry my poor english Thank you.
Hi sorry about problem,
We created the easiest framework with powerful page builder as much as we could.. You might not get use to it yet? Cause there’re many people love it…
Can you make sure that you read through the document we provided? We also provided video walkthrough in the doc as well. Make sure that you download the full package of theme, not just ‘installable file’ > http://take.ms/VYO7P6 ... After download the package from themeforest. Extract it. Then you will see the folder ‘document’ Open the file ‘index.html’ with your browser.
Anyway, about the bugs that you found, Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Hi there,
I am interesting of buying this theme and I would like to know if you can please tell me if I can upload to the slider a video from my server or only from vimeo and youtube?
If so, is that kind of format http://www.shutterstock.com/video/clip-4002226-stock-footage-millions-of-crystal-like-sparkling-bubbles-float-upward-in-deep-blue-water.html?src=rel/773509:7 will work?
Thanks in advanced!
Hi,
Yep, the video bg of slider will work with only self-hosted video, not youtube nor vimeo. (For youtube and viemo, will be like the forth slide in this page : http://themes.goodlayers2.com/versatile/ )
For self hosted video will be hte third slide.
Thanks for interest by the way
For the format, you have to convert it first. Browser will support ogg, mp4 and webm
Cheers!
Hi there, I’m hoping to buy this theme as I have a retail shop which I would like to integrate with it via either lightspeed POS or Vend. However I wanted to confirm and firstly ask if this is at all possible and if so how best to go about installing lightspeed and the ecommerce features within this theme? Is it as straightforward as installing a plugin?
Many Thanks
Scott
Hi,
1.) E commerce we’re using is Woocommerce. (it’s a free plugin but powerful which well styled to suit this theme)
2.) not really sure about lightspeed POS or Vend ? Is this plugin?
Thanks for interest by the way
Hi,
Great theme, few questions before I buy this theme.
1) Is it possible to have a splash page that contains only background image and select a language option?
2) Is it possible to remove add to cart and price from wooCommerce cart/product page if we do not want to sell products but only display it as if its a catalog? (I know in one of the other comments you said use portfolio instead but what if I still want to use wooCommerce)
3) Is it possible to add animation to homepage slider like this theme http://themeforest.net/item/krypton-responsive-multipurpose-wordpress-theme/full_screen_preview/6899059
4) The 3D carousel slider on cart page does not seem to work in IE10, instead of a rotating slider it shows a slider that goes to side. See this screenshot. http://take.ms/jTE3r
Thanks in advance for the help.
Really disappointed to see that people who asked questions after me got reply within few hours yet I am still waiting and its been a day. My questions are presale questions too.Reconsidering my decision to buy this theme.
Oh I’m really sorry, I didn’t mean to skip your question but seems like your comment was just shown in my dashboard
About your questions,
1. Do you have example for this? I’m a bit confused..
2. In this case, you have to deal with woocommerce plugin directly.. If it can disable via plugin option, then yes.. You can download the plugin separately to try first > http://wordpress.org/plugins/woocommerce/
3. ah, we don’t have this sorry
4. —I will let the dev test this and let you know later
Thanks for interest by the way
4.) We already tested this in IE10. Seems like it’s working well
I just bought this theme but EVERY PAGE I create has your advertisement “VERSATILE – Wordpress Theme” in it!!!! I cant get rid of it!!!! I have submitted a ticket and no one gets back to me! Please help finally.
Not sure when did you submitted? If it’s on weekend, we’ll get back in monday. Please login to check your ticket in support site again later
I’ve just installed your theme and I want to have a video background on master slider, does it support playing video on ios or android?
nope, video bg doesn’t support in ios nor android. In this case you have to set slider bg instead, so it will show image instead of video.
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Hi,
We’ve just installed your theme. Thanks a lot.
Just a little problem with youtube background video : black stripes on both sides of the video. How to remove it ?
http://bvallee-rec.pictime.fr/franchise/Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Hello! Wow your themes just keep getting better and better (I went from Modernize to Maxima to Mediso!). I’m thinking of purchasing this theme, mainly because I really like the transparent navigation menu.
I have a couple of presale questions:
1) I have made customizations to the Goodlayers Portfolio Plugin from Mediso. Can I keep the same plugin if I switch to Versatile, or is the Portfolio Plugin different?
2) In your example page for a single blog post, you have a background image on the top of the page, with the Single Blog Title and Single Blog Caption. Is there a way to edit the theme files to have the top/background image pull the post featured image, and have “Single Blog Title” actually show the post title? If this is a file customization you could help me with, I can submit a separate support ticket once I have purchased the theme.
Thanks again for making awesome themes that I just can’t stop buying!
Dave
Hi,
1. nope You may have to do it again because portfolio of each themes are different.
2. yep this is possible but require code customized.. We could guide which files to change but you still need coding skill for this.
Thanks for interest by the way and sorry for late reply on this.
With woocommerce, is there a way to disable the shopping cart functionality and have it function as a catalog (with a button linking to an external site; ie, and affiliate link)? If not, is that possible with any of your themes?
Thanks.
Hi,
In this case you may use the functional of portfolio instead. You can put the specific link for thumbnail and title to link to. > http://take.ms/Us1iV
Here’s layout > http://themes.goodlayers2.com/versatile/portfolio-grid-3-columns-no-space/
Thanks for interest by the way
