132 comments found.
Can we use vimeo links for video backgrounds instead of direct links to MP4, WEBM and OGV files? I really need to take advantage of unlimited bandwidth using my vimeo pro account.
thanks!
Hello Thomaz, yes you can set video background as in here : http://rosie.freevision.me/features/vimeo-video-background/ But not in a row section. Best Regards
I’m actually interested in doing this for the FULL-WIDTH VIDEO SECTIONs like in the http://wpcloud.freevision.me/home-revo-slider/ demo. I guess what I want to do would be backg video in a row. 
Also curious, will one of these three video link options for background video allow it to work on the iPad? (iOS)
Hi, sorry no way to display vimeo video for such usage. You might wanna use it in a master slider. Regards
ok thanks
you are most welcome 
how do you change the caption on the grid – so very very frustrated at this point!!!!
Hello, please calm down and open a ticket for us. We’ll gladly help you. Thank you.
i have opened a ticket
Thank you.
Hello, please open a ticket and share your admin credentials. I’d like to see things in place. Best Regards
404 for every essential grid page
Hello, have you imported dummy data correctly?
will you ever add a woo shop to the theme ???
Looks great
Hello, thanks for your interest. Since this is a one-page oriented theme no plan for woo-commerce. You may wanna see our recent theme Coiffeur with woo-commerce. Regards
Hi, I was trying to import the dummy data but I got an AJAX Error!!! in the Ess. Grid stuff, i got an Internal Server Error on Rev. Slider stuff, i cannot import anything. I also try a clean wordpress installation in my server, i upload the theme to another server for test, but I still having this problems. Please I need some help.
I got a ticked: Ticket: #311889
Hi your ticket has responded. regards
Hi, I purchase this theme yesterday but i am having a problem with some sliders. When I make a new project in the portfolio and after that I choose on the Portfolio Options the Classic Slider with content, I post it, i got this error:
Fatal error: Call to undefined method myHelper::post_owll_slider() in /hermes/bosweb25b/b350/ipg.visualbytecom/wp-content/themes/wpcloud/single-portfolio.php on line 34any ideas? Thank you!
Is it possible to slow down the testimonial speed
Hello, thanks for purchasing. Sure thing. Just open a ticket and state your request. Regards
Do you have any examples on how to setup step by step a MegaMenu with images?
I have 5 products I would like to have a small image in the drop-down menu area next to each product linking to it’s corresponding page when clicked.
thanks!
Hello Thomaz, sorry our mega menu has no such feature. We kept it simple easy to use so you can only add background image or set individual colors. Regards
Ok.. do you know of any conflicts with using UberMenu (http://codecanyon.net/item/ubermenu-wordpress-mega-menu-plugin/154703) from CodeCanyon and the WPCloud theme??
To be frankly we have no chance to test it. I know that plugin and I believe there shouldn’t be any problem. Even if you face an issue we try to help you. Regards
thank you!
You’re most welcome!
Blog I’ve installed your demo data and for some reason the blog only shows up in a long list with big images centered. I would like to have my blog just like your demo blog (http://wpcloud.freevision.me/blog-greyscale/)
Maybe something in the blog page got messed up. Can you tell me how to setup a blog page to display using the blog-greyscale grid?
Thanks!
-Thomas
Hello, please open a ticket and share your admin credentials, lemme see things in place. Regards
note: I only seem to have “blog: Regular” and “Portfolio : Modern Grid” as obvious choices to choose from the Template pulldown on the Page Attributes. Which do I need to choose? and I also have the Essential Grid: greyscale_grid-234305 selected in Visual Composer. Anything other settings to make this work?
Hi, as I requested above please open a ticket and state your requirements. We help you as much as we can. Regards
tic # 309388
Responded!
Hi everyone, congrats for the template. I have two questions for you. 1. How can I move categories position in a single portfolio page? 2. How can I move up the main menu located in the top of the page little bit higher? Thankkk yoouuu
Hello, thanks for purchasing our theme. Please open a ticket for us and provide more information regarding your request. Cheers
Overall, nice theme. Although I’m a little confused on the difference between Regular Posts and Ess. Grid Posts. Which would be the proper use for Blog posts?
Hello, essential grid can also read it’s own posts for specific usages. But for sure to keep standards you can use regular post which ess. grid read all. Hope that help. Best Regards
I’m not the only one missing slider_export.txt when uploading the theme. I’m getting Error: slider_export.txt does not exist! when importing the slider
Hello, just in case we’ll reupload the package today. Thank you.
I watched the demo video for importing the widget dummy data. There is no folder called Widget and no file available by the name of widget_data.json
Help please! I created a ticket for this already.
Hello, thanks for contacting us. We’ll process your ticket for sure.
Hi guys! Thank you for the template, i’m having fun customizing it! But I have a problem too. I’m not english so I try to explain myself. My question is about Essential Grid. I have watched the training videos but I couldn’t figured it out. I’ve created my portfoliogrid. Everytime i click on an item in the grid, the page that opens contains the preview image picture, huge dimensions. My question is: I need that when I click on an item the page that opens doesn’t contain the preview image but a simple slider of other different images. I hope I coul explain myself. Please reply me asap. Thank you sooo much and congrat! Davide
Hello Davide, first of all thanks for being our customer. I really need you to open a ticket and share some screenshot regarding your issue bcoz it’s kinda hard to understand which template you’re addressing on the grid. Best Regards
Hi guys, as you suggested me I’ve opened a ticket (#304186) two days ago. I don’t want to bother you, just to know if you received it correctly. Thak you, reply me asap please. Thank you sooo much
Hello Davide, responded your ticket but sadly I didn’t get exactly what you’re asking. Will you please share some more info on your ticket. Regards
Hello. The lines menu button (on top nav) is misaligned in Safari (7.1).
Hello, thanks for being our customer. Sorry, we don’t have Safari 7.1. So please open a ticket and share a screenshot. Lemme see what I can do for you. Regards
There’s definitely something wrong in Safari. The logo also looks slightly pixelated. I already open a ticket re. the menu button, I assume that fix should also fix logo issue.
Hello, thanks for your feedback we’ll investigate your issue. Regards
Is it possible to embed Vimeo or YouTube videos within the blog? Is a featured image required for each blog post?
Hello, thanks for contacting us. Sure thing, you can embed videos and yes grid styled blog requires featured image for each one. Best Regards
Good Work !! GLWS
Thank you, Glad you liked it
hi everybody! Congrat, great template. I need to know as I can exactly import your stuff in my home page, exactly like in the preview. I’ll obiouvsly change everything but I want to start with it! Reply me asap, thank you very much! Davide
Hello, thanks for contacting us and being our customer. Yes you can import dummy data and make it as in preview site. If you can’t handle it please open a ticket and request free installation. Best Regards.
You can also watch video via http://doc.freevision.me/wpcloud/2014/10/05/installation-importing-dummy-data/
Hi, Congratulation, very nice theme.
1. Is your theme as well with Q translate or/and Polygang compatible?
2. Is there more option for the portfolio? I would like to open it in a new window.
Thanks
Hello, thanks for contacting us
1- We only tested with WPML and it’s fully compatible.
2- With Essential Grid portfolio listing is almost anything possible. A little modification you can open it in a new window.
Regards
