379 comments found.
Hi I think about to purchase this template. But befor I’ve one questions. On the demo site are a lots of movements (Text, Images, Testimonial etc.) when I scroll down the page for the first time. Can I fully controll the speed and also deactivate this?
Thanks for a quick answer. Regards
Hi,
We can guide you to deactivate these by removing the code out.
BTW, the speed of the animation can be changed directly in the code, but it’ll apply to all animation on the site 
Thanks, I will purchase it and come back to the suportforum if I need your help!
Can you please make sure your Portfolio Plugin is up to date in the download package? There is an alert displaying that says it is out of date in the dashboard of wordpress.
I dl\installed this theme last night. I noticed an alert in the dash that said the Portfolio plugin needed to be updated, though it does not show an update available on the dash plugin page. The portfolio looks broken on the site. Is there really an update for this plugin and if so how do I get it? thank you
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
I thought this was a version question, not a support question.
Hi,
The plugin should come within the theme, to install new version, you have to remove the old one out, then it’ll appear at the Appearance > Install Plugins tab.
Oh, sorry, seems like the we fill wrong portfolio version, you may remove the include/plugin/gdlr-plugin-activation.php file with this new one ( https://www.dropbox.com/s/v3cc68stef44iwc/gdlr-plugin-activation.zip?dl=0 ) or you can just dismiss the error message out.
I am having issues formatting text within a Content item with the page builder. When I inserts returns, save and update the page it appears correctly in the live site. However, if I go back into the content block to make another text edit, all of the returns I have formatted have been stripped out.
Any suggestions?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hi there,
We are having some issues with our site that is using this theme. We need to update everything to WP 4.0 but can’t because the theme hasn’t been updated yet. Are there any plans on releasing an update that is fully compatible with 4.0? Thanks
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hi, My site its not working It looks all weird, Do you guys could tell me please what’s wrong? Thanks!
www.ppcinoxidables.com
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so our dev can have a look directly.
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hi,
Is it possible to go left and right through the gallery images on the individual product pages? This is a feature that is available normally through Woocommerce but it doesn’t seem to be available on the Flawless theme.
i.e. If a product has a feature image and a further two gallery images on the product page you can click any of the images to open the lightbox but you can’t seem to click left and right through them.
Can you help with this please?
Thanks Paul
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hi, is it possible to set a full width banner so that it stretches across a full screen on all screen resolutions?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hello, I have 2 questions:
1- how to completely remove “Project Info” and sharing buttons in single portfolio ?
2- how to rename “Project Description” in single portfolio ?
Regards
Give up, I have found the solution by myself. Cheers
Hi, I just bought your theme and are happy working with it. I was wondering if it is possible to change the font size of the menu. As far as I can see you can only change the font size of the content and the headings.
Thanks Melanie
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hi!
how can I change the /category for /categoria for the posts?
I have WPML installed, and I’ve translated the strings and is still appearing.
Thank you!
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Great theme… the best i’ve used.
A quick question – where or what is the shortcode for the social icons in the footer in the demo… they are not listed on the sample short code pages – thank you.
First of all, Thank you very much for kind words! 
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Has anyone had troubles with the responsive menu not working on iOS Safari and Chrome? It is definitely not working for me. You touch the menu button in the top right and nothing happens. I just got this theme and I’m not sure if it is an issue with iOS 8 only since I never tried it with iOS 7. Have any Android users tried it?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Do you know of any issues with Master Slider and this theme I purchased the slider to use with this theme but the editor to change text does not work in the slider settings. I know you use the slider in another theme just curious if there is something that interferes with the theme and slider.
Thanks
Brad
hm,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
They will check it for you from there.
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hi,
I just installed Flawless-v1-17 on Wordpress 4.0 and set up a child theme with it, but it will not recognize my CSS either in the Editor or within the Flawless settings.
Is there a way to fix this? I\\\’ve used the theme on other websites and it worked fine, but since Wordpress 4.0 has come out I haven\\\’t had any luck.
Thanks, Alex
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hello,
we have a problem with the thumbnail gallery, within a page, we add images normally and when we choose at the slide link option lightbox to full image or any other option from this dropdown, nothing takes effect at the frontend.
Can you please provide any suggestions regarding this issue?
Thank you for your time.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Photos are missing here: http://themes.goodlayers2.com/?theme=flawless and for all your other themes.
Could you please navigate from this link and provide page url again? http://themes.goodlayers2.com/flawless-theme/
Thank you very much
Same problem! All photos are missing here: http://themes.goodlayers2.com/flawless-theme/personnel/
Oh found it. Will fix these on the demo soon! 
Thank you!
Hello, I added a custom font for the content and titles, it works fine on chrome but not on IE11 (it shows times new roman instead) how can i fix this? Thank you.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hello and congratulations for your job on the theme
Do you plan on updating the FontAwesome fonts included?
There are many new fonts that I would like to use on my website!
Thank you in advance!
Hi,
Yes, it’s in the plan but please note that this won’t be soon because we have many tasks in the list right now
Thanks!
Hi! Loving the Flawless Wordpress theme so far! One suggestion and a question:
a. Would love to see a “custom css” option for each page to allow for more customization for individual pages. They have an option like this within Visual Composer and I find it very helpful!
b. I’m seeing an issue with my logo rendering. I inserted the logo, but when you scroll down or back to the top the regular logo or the sticky logo it appears pixelated briefly and then switches to smooth like it should. This happens when the logo is switching between the normal logo and the sticky logo. You can see the effect I’m seeing here:
http://216.194.165.246/~hsead/Thanks!
Hi,
a. We don’t have this option but actually on each page has individual class and you can use it to customize each pages… > http://take.ms/VHPy0
b. sorry but we can’t handle that. It’s about browser rendering
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
