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how do i change the testimonials text colour to white. right now the default is dark and i want to put it on a dark parallax background.
You have to create a custom skin in admin panel then you can assign the skin over the wrapper section.
Hope this help
Hi, I’m trying move my site from http to https, but there is this resource http://demo.awethemes.com/flawleshotel/wp-content/uploads/2015/02/pattern.png
how can i remove it?
Sorry, I think you asked the question on the wrong theme. That theme is Flawless Hotel.
how do i add a url to an icon?
put ‘link’ attribute direclty.
[gdlr_icon type=”icon-instagram” size=”30px” color=”#fff” link="URL"]
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: http://themeforest.net/forums/thread/item-support-picking-up-where-we-left-off/176552 , https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
Do the background videos (of sections on pages) auto-play on mobile devices? I noticed in your Live Demo, it looks like a youtube video waiting to play when viewed in a mobile web browser – kind of defeats the purpose of having it, unless there is a way to specify a static image to appear instead of video on mobile devices. Can you please explain more about this feature? Thank you.
Sorry, but the video bg isn’t supported in mobile device, only for PC
Thanks for interest by the way
Thanks for the reply. Is there any way to get the video background to default to a specified static image when the site is viewed on mobile devices so that a website could still have the video on the desktop browser? Like, is there a way to custom code that? Or is this a feature you would consider adding?
With so many people browsing on mobile devices and your awesome theme being responsive, it seems almost pointless to offer this Video Background feature without having some alternative option to make it compatible for mobile browsing. Why would anyone bother using it if there’s no cross-platform compatibility solution?
Thank you. Love the theme… just trying to make it work for what we need
As from our knowledge and from the ability of the video bg plugin that’s being used. I’m afraid this can’t be done at the moment
I just purchased this theme and it doesn’t look anything like what was advertised. I can’t get to the page layout you refer to and when I loaded the theme there weren’t even any placeholders for the top image. I can’t get rid of the name of the theme and it’s like editing a blog on wordpress.org! I am really frustrated! I have managed my own website for over 20 years and I am a web developer. Why don’t you have a place we can contact to ask questions about the set up SINCE ITS NOT AS ADVERTISED!! I WANT MY MONEY BACK!
Sorry for the problem. Before moving, please open a ticket and provide wp access so we can check what’s really going on as there’re thousands of customers using this theme without the problem.
If the problem really comes from the theme itself, we’re willing to proceed the refund for you.
Here it’s http://support.goodlayers.com
Hi Guys, This theme is out of date with Woocommerce and no longer works with the latest version, can you up date it? I see that last update Flawless had was 12 months ago!
We checked on it and seems like it’s working good with latest Woocommerce.
1. Make sure that you’re running the latest version of the theme. (1.21)
2. Try to disable all other plugins and see if it works or not. Woocommerce might conflict with other plugins.
3. If you try above but still doesn’t work, please explain deeply how it’s not working so we can check more.
The theme has not had an update since Feb 2016 and in that time both WordPress and Woocommerce have undergone major updates so I’m sure this is something you need to look at. The new version of Woocommerce was returning an
Uncaught TypeError: a.cookie is not a function
at HTMLDocument.<anonymous> (cart-fragments.min.js:1)
at i (jquery.js.:2)
at object.fireWith [as resolveWith] (jquery.js:2)
at Function.ready (jquery.js:2)
at HTMLDocument.K (jquery.js:2)
I brought this first to Woocommerce’ attention and their response was that the theme was not Woocommerce 3.0 compatible/ready, and the Flawless theme does not say it is WC 3.0 ready either!
I’ve rolled back woocommerce to the earlier version, and its back working fine; so the theme cannot handle the new version of woocommerce?
There is a further issue with the Flawless twitter feed not working correctly on the site see: www.whitefriargrill.ie
further to the reply above; I deactivated all the plugins for the site; updated to the new WC version and tested the site. I use WC to sell gift vouchers on the site with the WC PDF extension so purchasers can get their gift vouchers immediately. The two main issues re-appeared: 1. The download link no longer appears on the checkout / purchase complete page, 2. the pdf vouchers only show the first letter of the name field and the message field when they are downloaded via the email confirmation.
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
I have actually an issue with your theme and an updated of WordPress.
I’ve switched from version 4.1.X to 4.7.5 (“old” site) and since this updated, blog is no longer working properly.
When you switch pages, items stay the same, it seems others items can’t be loaded (they exist, and on 4.1.X it was working perfectly).
I have differents sites with your theme and on the others, all is fine so I don’t understand.
Is it a known bug ? I just saw my support time has expired, can you still help me on this bug ? :/
Thanks for reading.
There is a bug with your “new FontAwesome” option in your settings. It does load a stylesheet that purports to be 4.7, but in the stylesheet itself are only 4.2 styles. I just had to load the 4.7 CDN stylesheet for any of the newer icons to show up.
It’s not a bug. We just didn’t put the latest version yet. We will do in the future update. In the meantime, you may use the method you did.
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
This is not so much help, but more of a clarification….
I am having a problem with the Customize page (under Appearance > Customize) When it first loads the page I see all the options in the left nav for a split second then all disappear except Site Identity, Menus and Static Front Page. I am using the current version, reloaded twice, current WP version.
Can you please try to disable all other plugins first and see if it’s fixed or not?
Let me know
Hi. Yes, tried that, all deactivated, same thing. Menu pops out for a second, then disappears – this is an odd problem…. Googled similar issue, tried this in config (define(‘CONCATENATE_SCRIPTS’, false) – no joy with that either….
Could you try replacing the include/gdlr-admin-option.php file with this new one and see if this helps.
Happy to, but where to put exactly. I searched for the file to replace on local install, nothing… So where to place please…
Put this in gdlr-shortcode folder locally (wordpress\apps\wordpress\htdocs\wp-content\plugins\gdlr-shortcode), no change. Did not replace anything either…
You have to access ftp to your server then replace the provided files in the path of ‘YOURSITE_PATH/wp-content/themes/flawless/include/gdlr-admin-option.php’
Thanks, local install, found it and replaced – no luck. The menu now does not even flick out for a split second at all, so whatever is in that file made little difference….. What now?
Sorry, could you try with this new one again ?
You can change the “Flex Slider Pause Time” and “Flex Slider Animation Speed” at the theme option for this.
that changes the flex slider. the testimonials aren’t a flex slider they are a carasoul. there seems to be no option to change its speed.
The carousel is created using flexslider.
ok, but i have added to flex slider in the theme options under plugin/slider – flex slider – Flex Slider Pause Time: 4600000000 and Flex Slider Animation Speed: 240000000 and it still changes as fast as before so that doesn’t seem to change the testimonial carousel. i have cleared cached, checked different browser and even change the values to smaller and higher values and it doesn’t change anything.
Please try replacing the include/function/gdlr-page-item.php file with this new one and see if this helps.
yes, thats fantastic. working perfect now and responding to changes in theme settings. great. thanks a million
Glad we could help!
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.
Pre-sale questions: Hi there, your theme looks amazing and just what I’m looking for. I had a few questions for you before I purchase:
1. Right now our website is using Bangkok Press and we want to move into a more modern looking theme. Because you both use Goodlayers Page Builder, do you know if all the content using Page Builder would translate over seamlessly?
2. We’re also using two big plugins, WPML and Google Maps Pro. Would all this content be saved as well?
3. We’re also using quite a few widgets. Is your theme widget ready?
1. Unfortunately, In this case, you may have to set the page up again :/ (However, content in wp editor in post and in page will still remains, but not page builder.)
2. If you set up on the same site, it should be still there because the database table is separately used.
3. In footer and sidebar, yes.
Do you have a “sign up to my newletter” functionality on the flawless theme or any other theme that looks similar to it
We don’t have as built in but you may try third party plugin for this. Try ‘Newsletter’ plugin.
Thanks. On another note. I Hi,
I have purchased Flawless theme from you 4 times. I need extended support for one of my websites that is built with the theme but not sure what the purchase code is for that particular website.
I have the 4 codes for all the websites and asked for help under a support ticket for another Goodlayers theme I am using but you could not help. I sent an email to Envato but they are very slow at responding.
If I pay for extended support will I receive it for any of the 4 websites built with the theme or just a particular one
I believe that you will get for the particular one. However, the result will be the same because it will be available for 6 months from your extending anyway
after updated to 4.8.1 with the latest version, I cant make any update or changed the content on the page builder..
Before moving on, can you make sure that you’re using the latest version of the theme too? https://goodlayers.ticksy.com/article/1893/
If still having problem, let me know.
Hi there, I’ve taken over our organizations website from someone else and I’m still learning so I apologize in advance, but after an exhaustive search I can’t seem to figure out how to remove the “previous post” and “next post” using this theme, any advice?
It seems like other themes allow you to simply add css code. Thanks!
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please ask for the code from ones who purchased this theme.
We must verify purchase before providing support. This is our policy.
Hope you understand
i can’t find in the language files to translate “Client” and “Tag” and “Related portfolio” and “Project Info”. Where can i translate them? I couldn’t find these in php files too.
The portfolio related words will be available in the Goodlayers Portfolio plugin, you will have to translate these words in its own pot file.
The pot file can be found in the /languages/ folder in the Goodlayers Portfolio plugin.
Will you be updating this template for Wordpress 4.9.1?
The recent version of this theme is already compatible with WP4.9.1
I added https to my site and I am having to root through the theme code to change things to https. I am unable to get the youtube videos in the page builder the load https. ex. https://whispersfromchildrenshearts.org/global-volunteer-trips/ WTF!!!! WHY DO YOU HAVE YOUTUBE LOAD HTTP. Why do I need to be going through your code for YOUTUBE.
I have a problem about the category pages that Wordpress create automatically… I would like that this pages do not appear on my website because I want to use the exact URL of these pages
Can you help me ?
Hope you understand !
Have a nice day !
You will find it in here: http://take.ms/J7F7f (when you hover, you will see the ‘view’ button, click on it.)
I know where they are in Wordpress, but I want to keep them without showing them on my website I don’t know if it is understandable… :/
Sorry, I’m quite confused Perhaps, can you create a screenshot with description for easily understand?
No worries, my problem is complicated…
I’m working on a new “tree” for my blog. So, I decided to create “Categories” in Wordpress blog, to sort my articles by subject.
I created a “Category” named “Actualité & veille btob” and Wordpress created a page to organize the posts I did on this subject on this URL : https://www.getquanty.com/actualite-veille-btob/
Here is the page created by Wordpress : https://ibb.co/cRnpHR
But, I do not like this page So, I decided to create a page in Wordpress with the same URL (to replace and bypass it). Here it is : https://ibb.co/fV06Wm
Then, I posted my page and I tried to go on this URL : https://www.getquanty.com/actualite-veille-btob/
But, Wordpress decided to show me the page he created and not the one I created…
So, I want to bypass the page created by Wordpress (hide it) and show the page I created
I read online that you can hide the pages created by Wordpress to replace them with pages you created, but on your theme, I can’t find the file…
Can you help me ? Is it clear enough? (We can talk by mail if you want : email@example.com)
Oh ok, I get it now.
Can you please send wp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
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