2267 comments found.
Hi i purachssed the theme but when installing : 1- i had server error when installing the woocommerce plugin is the theme compatible with module ? please i can solve the issue ?
regards
Hi.,
Thank you for contacting us.
Yes, our theme is compatible with woocommerce plugin. Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
HI,
On the home page “Portada” (Spanish name for home) I can not remove a small purple strip at the bottom of page. I have done everything and still I can’t remove it.
www.laftmolina.com is my website
Scratch my question I figured it out
going to delete question
I don’t see option to delete question.
Hi!.,
Glad that you fixed the issue.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
How can i remove the mobile menu ?
http://tinyurl.com/qzxduvgas you can see i want to use a mobile menu plugin and remove the themes version..
i tried a few display none on a few mobile menu elements but didnt seem to work. tip please. .
Hi.,
Remove display block from this css file http://dragon.seoulmage.com/wp-content/themes/spalab/responsive.css from the class (.dt-menu-toggle) on line no: 808
Regards., DesignThemes Support.
thanks!
Hi.,
We can still see display block in your site.
Please check the attached screenshot.
https://www.dropbox.com/s/uk1g58pytt827hp/remove_css.png?dl=0Regards., DesignThemes Support.
Yes but i have removed it from the responsive.css – http://dragon.seoulmage.com/wp-content/themes/spalab/responsive.css
i cant see where its still putting that in? no caching going on. .. is it some js ?
also i see the language problem with catalog was not fixed on my site, seems to be only temporary fix to unlink the translation pages of the catalog ? .. please let me know when you will release a fix for this.
thanks
Hi.,
1) Just add this css code in Dashboard -> SpaLab -> Integration -> Custom Css.
.dt-menu-toggle { display: none; }
2) We cant understand your query. Because You have created one catalog item in korean language.
Refer : https://www.dropbox.com/s/n6psbk4kax21kfb/korean-catalog-item.png?dl=0
In your korean page “Special Package”, you have selected “special package” category.
Refer : https://www.dropbox.com/s/p6euxr3b8yx8s9k/korean-page.png?dl=0
So this page showing one catalog item.
Refer : https://www.dropbox.com/s/04luhm98u044nhn/korean-catalog-item-in-page.png?dl=0
So kindly send detail description with some screenshots/videos about your issues.
Regards., DesignThemes Support.
The Issue with your theme and WPML
1) Create a Catalog template page in main language.
2) Use WPML to create second language version of Catalog page ( the correct way by linking the pages using the + button)
3) Try to set the Catalog display category in this new Linked WPML second language page = Bug. / unable to set this category option.
The only way around this error to to create separate pages that are Not linked – this brakes the connection with WPML and Wordpress for that page so when changing language you cannot swap pages.
this is very clearly a bug with the theme should be fixed before can say this theme is fully WPML compatible.
New WPML issue with Catalog Items: Its not possible to edit Catalog options independently of language.
Thanks for your support , im sure you will fix those errors, i’m surprised other users have not yet found this, but then again i am using 4 different lanagues with your theme 
thanks
Hi!
Thank you for contacting us.
By using the ”+” button you will creating the copy of the main language page. So you can only change the content of the page not options. If you change options also, changes wont appear.
To overcome this you have to translate page as Independently. After “Independently translate page”, changes will work.
Regards., DesignThemes Support.
I belive this is incorrect way to use WPML. But any way i will have to do like this. It means site user cannot swap lanague on catalog template page. They can only go back to home page this is not good.
Hi.,
Watch attached video. And please send video about your issues. So that we can clearly understand your queries and we will try to fix this in our future themes.
https://www.dropbox.com/s/kh2xy5fzy7ol7kr/catalog-wpml.swf?dl=0Regards., DesignThemes Support.
Hi im getting a number of issues with WPML support for this theme.
1) the menu keeps showing in both menus, and changed the display of main.
2) translation of catalog items does not show on catalog page.
few other issus, i thought this theme mentions support for WPML ? it seems not.
see here catalog page: http://tinyurl.com/qzxduvg
please get back to me asap .
note 1) is ok now…
2) the important bug i found on the translated version of the catalog main page . = https://www.dropbox.com/s/0ib25ox9pfbfptt/Screenshot%202014-12-06%2017.45.53.png?dl=0
when you select which catalog category in the options shown in screenshot, another drop down will keep appearing and so on.
so this stops any catalog category being set to show on the translated versions.
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi.,
Hope you had a great weekend
1) Regarding the WPML issue, check the attached screenshot.
https://www.dropbox.com/s/7s2402o4eky2nh6/catalog_page.png?dl=02) The issue that you have mentioned in the screenshot, is an issue. You can select multiple categories from that option. For that only, the dropdown box repeats.
Regards., DesignThemes Support.
hi thanks for replying quickly BUT its not working!!!!!
you say you have created test items for the translated version so for Chinese Catalog page >
http://tinyurl.com/lot5x6h = NO CATALOG ITEMS SHOW KOREAN: http://tinyurl.com/qzxduvg = NO CATALOG ITEMS SHOWPlease this is quite frustrating when i have clearly explained the problem.
please check carefully this issue.
The problem is with the template page for catalog items, in different translations it is impossible to set the catalog category to display!!!
Thanks for your email and support.
Hi!
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hello,
first of al, i’m very happy with your theme. Works great, even for a guy with not too much experience, good you have some video’s to follow btw 
Could you help me with these 2 questions please:
1) How to add the social icons but in a widget, i’m able to add 1 icon, but how to add a list, for example, facebook, twitter, g+
2) I would like to change the background color of the front page, or get rid of the white space between the slider and the page, check for example: http://beautyhome-eeklo.be/
Is this possible to do ? Cause other wise you always will have a white border just under the slider.
Regards Peter
Hi.,
1) Kindly, Check attached screenshot.
https://www.dropbox.com/s/7pdan4vlknsmdjz/add_social_icons.png?dl=02) Just add this css code in Dashboard > Spalab> Integration -> Custom Css, to remove the space below the slider.
#slider, #primary { margin: 0; }
Regards., DesignThemes Support.
Thx a lot for the quick support ! All ok now
Time to learn a bit more about CSS i guess 
Regards Peter
Hi Peter.,
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
On 404 error page i get this on the title “WordPress Resources at SiteGround” The page is referenced as LOST.
Please advise. Thanks
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
See below thanks
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi, How could I add UAH currency to thise theme? In Buddha Panel, Services, Woocommerce etc. Please help!
Hi.,
Thank you for contacting us.
1) To add it in Buddha Panel and Services section you need to add it in the file wp-content/themes/spalab/framework/admin_utils.php line no: 862 inside the function dt_currencies()
2) Contact Woocommerce support team to add your currency to that plugin.
Regards., DesignThemes Support.
is it possible to have the reservations system not have to be linked to staff? I would like the reservation to be based on the times available and THEN provide the option to choose a staff member… in other words, I would like choosing a staff optional when making a reservation.
Hi.,
Thank you for contacting us.
Sorry, we do not have that option in this theme. We will consider it in future updates.
Regards., DesignThemes Support.
Ok… Will that update be free to people like me, who have purchased previously and is this an upgrade you intend to seriously consider?
Hi.,
Yes the updates are always free for the customers who have purchased it. We cannot guarantee that this feature will be included. Our developers decision will be final.
Regards., DesignThemes Support.
Hi,
I’m working on a copy of the Grey Skin, and want to change the color of parts of header and footer (see linked screenshot below)
1. First red arrow : how can I change the black background color and the font color? Could you kindly point me to any relevant .css file and code line(s)?
2. Second red arrow: how can I change the grey background color and font color? Could you kindly point me to any relevant .css file and code line(s)?
Screenshot: https://www.dropbox.com/s/32kqcrud6ot9xo2/grey-skin.jpg?dl=0Thanks for your continuing support !! Emma
Hi.,
Thank you for contacting us.
1) For changing the bg color of the header just add this css code in Dashboard > SpaLab> Integration -> Custom Css. Change the color code as per your needs.
#header.header1 { background: #ff0000; }
and for changing the font color edit the file wp-content/themes/spalab-v1.2/style.css line no: 580
2) For changing the bg color of the footer just add this css code in Dashboard > SpaLab> Integration -> Custom Css. Change the color code as per your needs.
.copyright.gradient-bg { background: #ff0000; }
and for changing the font color edit the file wp-content/themes/spalab-v1.2/style.css line no: 1613
Regards., DesignThemes Support.
Great thanks,
My header color questions is solved.
For the footer, I still need to change the Copyright Section bg color. Tried setting it in Spa Lab > Appearance > Footer > Copyright Section BG Color but no succes: bg color unchanged
-where can I set copyright section bg color and font color?
Thank you, Emma
Hi.,
1) Regarding footer bg color setting not working, Please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
2) For changing the font color of the footer copyrights, edit the file wp-content/themes/spalab-v1.2/style.css line no: 1613
Regards., DesignThemes Support.
I got it to work ! Thanks. Just one more thing: in the footer there is a line interrupted by a flower symbol. How can we adjust line thickness and color? thank you !
Hi.,
Let us know the screenshot of the section that you need to change, so that we can help you better.
Regards., DesignThemes Support.
Hi,
Question : how to change the hover-color for footer links
Screenshot 1: I selecetd a darker grey color from the Buddha Panel > Appearance > Footer section. But the links keeps getting white on mouse-over
https://www.dropbox.com/s/2uysvc7m3phbvh3/hover-color-footer-links1.png?dl=0Screenshot 2: this is an example of a link that I want to turn darker on hover, not lighter / white
https://www.dropbox.com/s/19lz64gkjkk77se/hover-color-footer-links.png?dl=0Thank you for pointing me to the relevant section / css code line ! Emma
Hi!.,
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi
How do I change the email address in the top header? I have this code in the genral section of spa lab<span class="fa fa-phone-square"> </span> 07950 732827<a title="" href=""> <span class="__cf_email__" data-cfemail="5018393a313d31033831223810233f3d353d31393c7e333f3d">[email protected]</span><script type="text/javascript">
/* <![CDATA[ */
(function(){try{var s,a,i,j,r,c,l,b=document.getElementsByTagName("script");l=b[b.length-1].previousSibling;a=l.getAttribute('data-cfemail');if(a){s='';r=parseInt(a.substr(0,2),16);for(j=2;a.length-j;j+=2){c=parseInt(a.substr(j,2),16)^r;s+=String.fromCharCode(c);}s=document.createTextNode(s);l.parentNode.replaceChild(s,l);}}catch(e){}})();
/* ]]> */
</script> </a>
It seems to be taking the email from somewhere else but I don’t know where. It’s not the users section.
Hi.,
Kindly, check the attached screenshot.
https://www.dropbox.com/s/dgxijp070urk4kv/edit_mail.png?dl=0Regards., DesignThemes Support.
hi i need demo content of site and slider please send it for me
Hi.,
We have already sent that to your mail from your another request. Kindly, check your mail associated with themeforest.
Regards., DesignThemes Support.
hi thanks but i didnt recive it yet can you send it again
Hi.,
Sent it again. Kindly check.
Regards., DesignThemes Support.
I just bought this theme. Is there a way to get the look 100% same as your demo theme ? I have setup alot of stuff, including revolutionslider/layerslider. But I still need to do alot of styling to inner pages ( home, about … ) to get the look like your template here. I really need that starting point to make the theme fit and re-skin to my needs.
Hi.,
Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the full import file of the theme, so that you can use it in your site.
Regards., DesignThemes Support.
On your demo page, you have few elements assigned to catalog type III, which is not defined in dt\modules.php. In demo html it is dt-sc-specials-list, do you have any shortcodes for that? I must admit that will makes it very easy to work when you’ve large pricelist.
Hi.
Attached the catalog type 3 page shortcodes in the text file. Just create a new page and paste the contents in the text file in “Text” mode and check it. Kindly, check the attached screenshot as well.
https://www.dropbox.com/s/hsdz0t8h4me0yiw/catalog_type3.png?dl=0https://www.dropbox.com/s/zrbq9twp4kbband/catalog_type3.txt?dl=0
Regards., DesignThemes Support.
Hi, In this screenshot:http://screencast.com/t/eyMSl2y2gK can you tell me how to change the button link? I see nowhere to do that in the code. Thanks.
Hi.,
You need to add “button_link” attribute to the spa procedure shortcode and add the link of that button in that attribute.
Regards., DesignThemes Support.
Ok, that worked, however the page is opening in a new window. I added this, target=”_self” but it still opens a new window. I want it to not do that. Thanks.
Hi.,
Remove target=’_blank’ from the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php line no: 2294 inside the function spa_procedure.
Regards., DesignThemes Support.
Hi. I tryed that. It did not work: http://screencast.com/t/orNP7h0dF
Hi, I also have that problem on the home page (see screenshot: http://screencast.com/t/CxqaBUFoC) I need it to not open in a new window.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi, Another big problem. I updated the theme and now have a problem on the Home Page: http://belle-medspa.com/dev/. At the bottom the spa procedure shortcode is bleeding through. Help!
Hi.,
This page (http://belle-medspa.com/dev/) is not found. Send us the correct page link.
Regards., DesignThemes Support.
Hi, When the make a reservation button is clicked on the home page of this site: www.belle-medspa.com it opens in a new window. I would like it to open normally in the same window. I made a change per you guys in the shortcodes.php file but it did not help. Thanks.
Hi.,
When clicked the button, the page is opening in the same window only. Please check it again.
Regards., DesignThemes Support.
Hi, In the above post can you tell me where you get the catalog ID numbers? [dt_sc_catalog_menu_items_list item_ids=”89,90,91,92,93” show_dummy_price=”true”]
Hi.,
To find catalog item id – Refer find : https://www.dropbox.com/s/kqxqqdsejuzwhu0/find-catalog-id.png?dl=0
Regards., DesignThemes Support.
Hi, Can you send me the code for the page that is at home-header-header1. Here is a screenshot: http://screencast.com/t/4TwVoIv3H. Thanks.
Hi.,
Attached the header 1 page shortcode in the text file. Just create a new page and paste the contents in the text file in “Text” mode and check it. Also assign “Header 1 Template” to the page that you are creating.
https://www.dropbox.com/s/zqof8jy2djb0r0a/header1.txt?dl=0Regards., DesignThemes Support.
Hey,
Great theme, purchased with pleasure!
Installation question: setting up Menu following your YT video in installing the Spalab Theme. At (5:33) I’m getting 2 options under the “Manage Locations” tab: Main menu and Top menu. No Footer menu. Hence, Footer is not displayed properly.
How do I set Footer menu location correctly? Thank you, Emma
Hi.,
Thank you for contacting us.
Just create a new menu from the option “create a new menu” and add the menu items to that page. Mark the “Footer Menu” Check box and save the menu. That’s it.
Kindly, check the attached screenshot.
https://www.dropbox.com/s/ajxsd1k3c5ek9bd/footer_menu.png?dl=0Regards., DesignThemes Support.
Great, thanks for helping us out !
Hi.,
Thank You.
Let us know, if you find any issues in future.
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever.
Regards., DesignThemes Support.
Hi
How can I disable the header and the footer completely? I just want to see the top-menu and my site content.
Thanks for your help.
Hi.,
Just add this css code in Dashboard -> SpaLab -> Integration -> Custom Css.
#bbar-wrapper { display: none; } footer { display: none; }
Regards., DesignThemes Support.
I like the look of the theme but wonder what going on behind the theme. Why not do videos tutorial of your theme, that way it encourage new users to use it. It would help clear out a lot of questions. and at least we would have a chance to see what kind of control setting you have before making a purchase ..
Hi.,
Kindly, check this youtube video https://www.youtube.com/playlist?list=PL6kpawNbFm9XtD86MNBGheXbL6kYO1DZN
Regards., DesignThemes Support.
