992 comments found.
Hello,
When i hover over the top menu which has a sub-menu, the sub-menu disappears before i can click on it. Basically, before i move my mouse over a sub-menu item, the sub-menu goes away. Kindly help please…
Hi!.,
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Today I was implemented theme, but mega menu is not working, please help me on my site www.kidsround.com
Hi.,
Use the same method as shown in this video. http://bit.ly/1rBrCYL This video is from our another theme “Real Property”.
Regards., DesignThemes Support.
Is there a way to display latest posts and events to the home page, maybe a shortcode for each?
Hi.,
Thank you for contacting us.
Use the following shortcodes,
1) Recent Blog – [dt_blog_posts posts_column=’one-half-column’ limit=’2’ excerpt_length=’20’ categories=’‘]
2) Events – [dt_events_list limit=’3’ excerpt_length=’15’/]
Regards., DesignThemes Support.
Fatal error: Call to a member function get_gallery_attachment_ids() on a non-object in /home4/zhema/public_html/zhema.pe/clientes/miguelito/wp-content/themes/kidszone/framework/woocommerce/index.php on line 22
Could you please provide a workaround? Thanks.
Hi.,
Thank you for contacting us.
We are getting a database error in your site. Also if you are using a external plugin in your site, just disable those plugins and check your site.
Regards., DesignThemes Support.
Hello do you have the txt to import the slider? Thanks
I am having problems with the header template. My picture is not showing up.
Hi.,
Thank you for contacting us.
1) Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the import file of the kidszone slider.
2) Please explain the exact issue, so that we can help you better.
Regards., DesignThemes Support.
Hi I really like this theme. One questions….I bought a printed theme for graphicriver: http://graphicriver.net/item/junior-school-promotion-bundle/5759707?WT.oss_phrase=.psd%20&WT.oss_rank=114&WT.z_author=kinzi21&WT.ac=search_thumb
It is really important that the site looks like the flyers. Is tat possible?
Hi.,
Thank you for contacting us.
You need to customize it on your own. The theme will look like our demo shown here wedesignthemes.com/themes/kidszone/
Regards., DesignThemes Support.
Thanks….Does that mean I’d need to know code or just photoshop
Hi.,
You need to know both code and photoshop to customize the design to look as yours.
Regards., DesignThemes Support.
Hello~ I JUST LOVE LOVE LOVE your theme! 2 quick questions! #1 – The 4 Quick Links / Service Types under the Slideshow on the homepage. How do I link these graphics / icons???
2 – The 4 Quick Links / Service Type they don’t have the over the mouse feature on Safari / Apple Computers – How do I make the over the mouse feature work on those?
Thanks!
Hi.,
1) Refer https://www.dropbox.com/s/0od1coysp2zx0u1/service-title-link.png?dl=0
2) We have checked in our end but it works fine. So Please updates your browser and check it out.
Regards., DesignThemes Support.
I added the code and it broke the site – white page
Hi.,
We have updated the service icons with link. Kindly check the first service icon “Upcoming events” We have linked it to google. You can update the link from the backend of that page.
Regards., DesignThemes Support.
content is small, this is not fixed under the bottom.
I want to do like this
What do you need to modify the style css?
Hi.,
Just add this css code in Dashboard -> Kidszone -> Integration -> Custom Css. Change the height as per your needs.
.content { min-height: 320px; }
Regards., DesignThemes Support.
Is it possible to make tab buttons to go below tab content? Current order is tab buttons on top of content. Thx!
Hi.,
Thank you for contacting us.
Sorry this is not possible . We will consider this in our theme updates.
Regards., DesignThemes Support.
Hi,
In the blogposts, the default layout is without any sidebars. Is is possible to fix the the layout with a sidebar as the default layout. I have multiple people posting articles and I want the default option to have the sidebar. manually changing it everytime is hard.
Please help.
Regards
Hi.,
Sorry we do not have that option in this theme. We will consider it in future updates.
Regards., DesignThemes Support.
Hi there,
Firstly, love the theme, it has served us well so far! 
I have been having some issues with my shop page which you can see here:
https://www.learningforlittlefingers.co.uk/shop/As you can see, the layout is buggy and no matter what I’ve tried I can’t fix it.
Please can you help!
Thanks, Laura.
Hi Laura.,
Thank you for contacting us.
Just add this css code in Dashboard -> Kidszone -> Integration -> Custom Css.
.product.first .column { clear: both; }
Regards., DesignThemes Support.
Amazing! Thanks!!
Hi.,
Thank you.
Let us know, if you find any issues in future.
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever.
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
.content { padding-top:10px; padding-bottom:50px; min-height: 100%}
content is small, this is not fixed under the bottom. min height: 100% – Do not put this source. What do you need to modify the style css?
Hi.,
Thank you for contacting us.
Please be more specific about your issue, so that we can help you better.
Regards., DesignThemes Support.
Hi, can you send me a guide or a video to Mega Menus?
Hi.,
Thank you for contacting us.
Use the same method as shown in this video. http://bit.ly/1rBrCYL This video is from our another theme “Real Property”
Regards., DesignThemes Support.
Thank you! Do you think this plugin works on the theme? I want to ask you before I buy it…
http://codecanyon.net/item/ubermenu-wordpress-mega-menu-plugin/154703?WT.oss_phrase=megamenu&WT.oss_rank=2&WT.z_author=sevenspark&WT.trending=trending&WT.ac=search_listHi.,
Sorry, we have not tested our theme with an third plugins other than the plugins listed in the themeforest page. So we can’t guarantee for that plugin to work with our theme.
Regards., DesignThemes Support.
No audio on the tutorial videos. Odd, but true. All the videos have no audio in two browsers.
Hi.,
Thank you for contacting us.
Yes, our youtube videos do not have audio. We are working on the audio version of the youtube videos. We will update it in the future versions.
Regards., DesignThemes Support.
The moment I started using the admin panel the design got vanished. Please check it.. All I have now is a plain page with just the logo
http://www.hoppinhomeschoolers.com/Hi.,
Thank you for contacting us.
It seems your site is working fine now. Please check it. Also the admin details that you sent did not work.
Regards., DesignThemes Support.
The issue is with caching plugin. The website stops working if I use W3 total cache.
Hi.,
Kindly, contact the plugin support team regarding the issue.
Regards., DesignThemes Support.
Hello,
My clients wants to add the Google adwords-trackcode to the shop. Where can I integrate it in the code?
Thanks.
Hi.,
Try to add the GA code in woocommerce single-product page inside the plugin. The path is plugins/woocommerce/templates/single-product/
Regards., DesignThemes Support.
Not GA but adWords. Never mind, I will use a plugin, just like GA. Thanks
Hi.,
Okay, thanks
Regards., DesignThemes Support.
Hi. Nice theme. I have one problem with sub menus because It’s not working. Take a look: http://screencloud.net/v/l5G1
Hi.,
Make sure you have set the menu locations as shown in the screenshot.
https://www.dropbox.com/s/j53qxk7qg07on0m/menu_locations.png?dl=0Regards., DesignThemes Support.
Where is the backup stored? In the Buddha panel it says “You can use the two buttons below to backup your current options, and then restore it back at a later time. This is useful if you want to experiment on the options but would like to keep the old settings in case you need it back.” I’ve backed it up and see the latest backup listed. However, the envato-backups folder (in the wp-content folder) is empty besides the .htaccess file, so is it stored somewhere else? Is this backup the best way to backup before updating the theme (and restore options)?
Hi.,
The backup is stored in database. Theme updation will not remove the settings that is done in buddha panel, since all the settings are saved in Database.
Regards., DesignThemes Support.
Hello! How do I add a graphic to the menu like in the sample? Thanks!
Hi.,
Kindly note that you can get them simply by adding the class name of corresponding icons within your menu items itself.
https://www.dropbox.com/s/5f794vq1x0ti0kp/HeaderMenu-Icons.pngYou can have any icons you preferred to use with Menus easily from, http://fontawesome.io/icons/
https://www.dropbox.com/s/i067m4v38zkkjv7/FontAwesome-Icon-Class.pngRegards., DesignThemes Support.
Hi.,
Use the same method as shown in this video. http://bit.ly/1rBrCYL This video is from our another theme “Real Property”
Regards., DesignThemes Support.
I followed the video and still can’t get the image to show up….so confused…
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
SENT Thank you!!!
Thanks! Asked for it a while ago and never got it
Hi.,
Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the import file of the kidszone slider.
Regards., DesignThemes Support.
