181 comments found.
Hi. I have a pre-sale question. If I set the theme up as a 1-page scrolling template for the home page, do I have the ability to set navigation menu items to jump to different sections of the home page? More like a 1-page website? Thanks! Great work!
Hello, yes, its possible.
Thank you
still can not use the option to hide content SEE ATTACHED PICTURE http://www.screencast.com/t/z8bewEtkiO
Hello,
Sorry, but we have checked this feature – columns correctly hide on mobile devices. Please specify your question and contact us via ticket system. It will be much faster and more effective.
Thank you
ANY OF THIS NEWS UPDATE
Hi,
I’m trying to see why no welcome email when a user is registered.?
Thanks
I bought the Greco theme v2.0 . There is a strange bug that sometimes, when I save a page that i’m working on the content (any number of elements) is duplicated in some fashion. I suspect that the visual composer isn’t working properly but there is no mention of that bug related to visual composer so I guess the theme is bugged . Do you know about that problem and are doing anything to fix it? It is not only annoying, but it prevents me from building a single page correctly.
Hello,
Please update Grecko up to the latest version 2.9
Thank you
and option added New: Hide Columns on particular device Coming in Visual Composer: – ver 4.3
or when they will add an update !!!!
Hello! The fixed logo image (when scrolling down) is much smaller than the actual logo – is there anyway to change that? (So it stays the same size).
Thank you in advance.
Hello,
In the Theme options you can set another logo image for the fixed menu. In case if you want to change height of logo image in the fixed menu, you can add to the Theme options -> Customization -> General -> Your custom CSS:
header.fixedTopMenu .topWrap .logo img { height: 30px; }
where 30px is the desired height of the logo image.
Thank you.
POST http://www.manuconsulting.ro/wp-admin/admin-ajax.php
200 OK 948ms {error“}
TypeError: vc.shortcodes.get(...) is undefined
this.parent_view = vc.shortcodes.get(this.model.get(‘parent_id’)).view;
This is when trying to use visual composer
Please, use our support system themerex.ticksy.com, create private ticket to give us access to the website Dashboard and FTP. We will do all best to help you. Thanks
Hi is it possible to use a static image with variable height instead of a slider on the home page?
cheers CK
Hello, yes its possible
as I can remove the content for a more suitable mobile view
Hello,
Please, use our support system. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hi
Is it possible to get the LinkedIn icon in the same style as the others shown in your sample site? Also where can I find a full list of icons you use within the theme?
Thanks
Hi,
Yes, it is possible. We will add this icon in the nearest update.You can found this icons in the ../images/socials folder.
Hi
Thanks for this, when will the update be? Also for the icons I meant a full list of all of those shown, e.g. phone, loud speaker, etc.
Secondly could you let me know how I can reduce the height/padding for the menu bar and title bar on each page?
Thanks again
Hi,
next update will be released on Monday
Hi
OK thanks, but could you also answer my other questions?
Cheers
You can see the list of icons when selecting an icon for social network: http://screencast.com/t/j5oTjhQmJgVJ
Or in folder../images/socials/
Hi
Could you answer my previous question on how I can reduce the height/padding for the menu bar and title bar on each page?
Thanks
Hello,
Please, contact us via ticket system. It will be much faster and more effective.. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Is the logo font included?
Hi,
Theme’s logo is built-in as a picture. Exo2 Font (Bold Italic) is used for the logo, with photoshop setting “Faux Italic”. This is a google font, you may use it for free.
Thanks
Is it also possible to have products with no price but an enquiry form instead? or a enquire now button?
Is it possible to change navigation fonts and style? I find the white navigation font to be too thin and not the right font for my industry.
Yes, it’s all possible.
Is it possible to show review-elements for a certain posts in an other page? with for instance use of shortcodes?
Hello,
Please, use our support system. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hi, I wanted to know if it is multi language, since I want to be completely in Spanish, I would not have to modify files or .po thema Thank you, greetings.
Hi,
This means that if you use this theme, you can build a multi-language website. But If you want to have a website in Spanish only, you will need to translate .po/.mo files to Spanish.
Thanks
I can add other icons fontello ¿?
Sure you can. Please, use our support system. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page. Thanks
how to remove post “Hola! Please activate your copy of Visual Composer to receive automatic updates.”
Hi,
Please, use our support system. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.
Thanks
First I want to congratulate you for such a wonderful subject.
Step by this means because I need support, I need to change the color of the top menu for each page.
For each page or secion has a different theme color and need that menu is white.
Well I guess it’s adding code in (Your CSS code), but not to add code to change the color only the top menu.
I think the class is topMenuStyleLine, but turns white.http://dmypbau5frl9g.cloudfront.net/assets/smileys/crying-c214a0c08de3c69e7f22469036bb7f39.png
Thank you !!!http://dmypbau5frl9g.cloudfront.net/assets/smileys/grin-5f7c72bae94b93b2f4be36971faa186e.png
Hello,
Please, use our support system. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.
Thanks for your high evaluation of our work!
How long does the support take to reply back to tickets?
Our operators process tickets 10.00 – 19.00 (CET), Monday till Friday.Your ticket has been created around 20-00, that is why we couldn’t respond you. It is being processed right now. To learn more about our support, please visit this page http://themeforest.net/item/grecko-multipurpose-wordpress-theme/7755453/support.
Hi,
I am having issues with theme installation.When I install the parent theme,it just goes into circles and throws up error message “WordPress Failure Notice”.
I am adding the correct zipped folder with no PSD files and etc but it seems to be broken.It looks like all the important files are in there.I have downloaded the files couple of times from themeforest and also reinstall a clean wordpress 3.9.2 an no luck.
I have tested with other themes and they work fine.Is been 19 hours I logged a support request and no feedback.
Thank you.
Ticket ID is #273605
Hi,
Unfortunately, our support team doesn’t work on weekends, which is why we process all tickets accumulated during weekends on Mondays. But your request already got feedback, please check your tickets
Thanks
Got it,thank you.
