10940 comments found.
I agree with vocinglero. I think all items mentioned by vocinglero are significant and critical issue.
All these are: -The image product(thumbnail) does not appear on the checkout page. -Woocommerce product is created every time a book is made. -When a booking is canceled, on the payment gateway for example, woocommerce set the booking as canceled but the slot is not released. -When submitting the checkout page, a mail is sent, so far so good, but when using woocommerce, this mail is useless since woocommerce handles the mails.
When will frontend submissions tours be available?
Thank you for your input. We are considering all suggestions in view of improving our theme. We don’t have an ETA for tour frontend submissions as there are more pressing issues to resolve first.
Hi, I will buy this theme next week and I will be developing frontend tour submission. So, should I buy extended license.
I don’t think you need to purchase extended licence to custom code stuff you need. I believe the only reason you need extended licence is if you will charge property owners for services:
“Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.”
But don’t take my word for it. Please contact Envato to clarify that.
My latest problem!!! This is getting to be more hassle then it is worth!
Installing Plugin: Revolution slider Downloading install package from /home/gccadmin123/public_html/wp-content/themes/BookYourTravel/plugins/revslider/revslider.zip…
Download failed. A valid URL was not provided.
Return to Required Plugins Installer
Please set WP_DEBUG to true in your wp-config.php
Also, please make sure all your files are uploaded.
Can ANYONE please tell me how to get the DEMO to upload with this theme?
Despite the lack of response – I have managed to muddle through the comments here and about 65% of the DEMO is there. HOWEVER – the homepage is a disaster and the revolution slider is not importing any of the DEMO – please help.
Please don’t create a new thread for every comment you have. We answer all support requests in due time.
Hello,
I have a question: 1/ How to move currency symbol to after amount ( ex: $100 -> 100$) 2/ How to show dicimal of currency? ( ex: 100500$ -> 100.500,00$ or 100.500$) Thank!
Hi,
We will soon release an upgrade which will make the theme follow format (date, price) specifications set in WordPress admin.
That should resolve this issue.
I would like to modify tours into service offering, Something like Spa/Salon services, I think the funtions are similar. I just need to identify the locations to modify. Changing Tours to Service, it’s just a name change I guess because tours post type is a service offering.
the tours data type is defined in includes/post_types/tour.php
All my tours, etc. appears in all tour types. So, weekly tours shows all type tours. Same issue is with car rentals.
Here is my site http://goo.gl/oPA1a3
Are you using a child theme? What is your theme version?
Thanks
My theme was updated by you. If you remember, I had a price issue and sent my ftp details to you. So, price issue was resolved by you. I don’t update my theme after this, just some new posts was added, and few days ago, I noticed this new problem with tours sorting. No, I don’t use a child theme. My theme version is 5.3.1 I’m afraid to update it, because I get the white blank page after last update.
Ok cool.
Please send a note about this and your FTP/WP login details (we don’t store login details) to support@themeenergy.com so I can resolve this.
Thanks
Thanks for your reply. All details are sent.
Hi,
Your tour types (in meta box dropdowns) were unset somehow.
I have reset them to their appropriate values and resaved your tour pages and now tour filters work fine.
Best regards,
Thank you for your help. Would you please describe in more detail, where we made a mistake ?! I’m not sure I understand you correctly, and will not make the same mistake again.
In the WP Admin, in Pages, the tours list pages (Weekly tours for example) did not have the Weekly tour selected in the Tour Type dropdown in metaboxes.
Well, now sorting works with tours only. Not for car rentals, hotels. etc. Any solution?
How does sorting must work for hotels? By room types? By locations?
And the third question is, is it possible to remove driver’s age from main page search.
This is an issue we are currently working on. The next upgrade we will release will include this fix and others once we are done.
This is the answer to the first question, I hope. But what about the second and third question?
We are working making the homepage search feature a widget (just like the sub page search widget). We are also working on improving the widget to allow you to show hide sections better.
For hotels sorting is by price isn’t it? Minimum price (of all the rooms).
Hi, Issue is not receive the booking details in given mail id,
once we click on submit or book option after filling all details it is not receive in Mail,
Pls you can try in http://www.artitourandtravels.com/tour/enchanting-andaman/
hi, is air tickets booking going to be available soon? thanks
Hi,
Sometime in the early part of the next year.
Thanks
Do you have the PSD available, we are modifying the colors on our system.
I translated the theme but a few places were not transferred from one folder to translate what was right.Thank you. http://s24.postimg.org/cqy7bpf05/Screenshot_2.png Yes, the translation was through programme.Poedit
Hi Rob, you are right about these.
It appears poedit does not like that the fact that these strings are nested within arrays which are then again nested withing arrays.
I have gone and figured out a way to fix this code so that poedit reads in the proper translatable phrases.
Please send an email to support@themeenergy.com with a note about this and I will send you the updated language files.
I will also include the updated language files in the next upgrade for everyone.
Thanks again.
I have just purchased this theme and it clearly states “Demo content: is included and easy to upload” . . . this is so NOT the case. I need someone to please explain to me how to upload the DEMO version. I have ONE About Us Page and NONE of the sample pages in the DEMO version.
I have uploaded the WordPress Importer plugin recommended by the theme. Then I am attempting to upload the sample bookyourtravel.sample.xml into the site with it – and all I am getting is NO DATA RECEIVED. Am I even trying to load the correct files. Can ANYONE try to respond to this? I have left my message as long as 21 hours ago and nothing but crickets chirping.
So I have managed to get SOME of the files to upload – thanks to ME. But the revolution slider is a nightmare and the homepage is too. Can someone help with that?
Please check that your php settings are not restricting image downloads.
I have also written you an email with regards your issues.
And finally, we don’t actually do support over the weekend.
Hi, We have some ask for help or improve for further upgrade, How can we add an Extra Pax and add some shuttle transportation? regards
Hi,
We have extra features like that on our todo list however it hasn’t been developed yet. we hope to do so soon.
Thanks
Hello. Can I translate text on BookYourTravel: Home Feature Widget? thanks
Hi,
Are you using poedit or WPML?
Hi. I can use both. I translate pot file with poedit and many other string in WPML. I can translate widget tittle but I can’t find text on this widget to translate that string. thanks
can i use this with API from Expedia? i want to use this for an affiliate program.
Hi,
The theme is not compatible with any external API as of yet.
Thanks
Dear guys, i have found 1 comment of you regarding the WooCommerce Booking and Appointments Plugin from Tyche Softwares .. see below :
With regards the ” WooCommerce Booking and Appointments Plugin from Tyche Softwares ” , we have not run our theme with this plugin and cannot vouch for compatibility with it.
Do you guys intent to make that in my eyes great WooCommerce extention plugin, compartible & usable within the BYT theme ?
http://orgspring.com/woocommerce-booking/
in face it has really all that would be need to manage & process nearly any kind or products ( accommodation, appointments, tours, excursions, booking by hours and much more.. )
Will be great to read your point of view for that really important issue for any BYT users !
http://www.tychesoftwares.com/store/premium-plugins/woocommerce-booking-plugin
PRICING for that plugin : Unlimited stores – $249.00 I guess this invest should be reasonable, and will bring up, if the plugin will become fully compartipe a lot of benefits, you can even charge maybe BYT with a small one-time fee for to use it !
Hi,
We have not considered it as it is a completely separate solution to what we are currently using.
Thanks for the info
Hello i have 2 new questions hope can help me asap.
1) How can use WooCommerce with the theme? I only see book on the acommodations, i need change to be check out payment directly w credit card and not ask booking.
2) Checking another options i create a product direct on the plugin, but dont know how to show the properties created with woocommerce on homepage like the options of the theme “Show latest accommodations”, “Show featured tours only” etc.
regards
Hi,
Please first install WooCommerce from wordpress.org
After that, go to Theme options and enable WooCommerce use in the General settings.
After that, any booking made is directly pushed by our theme to WooCommerce cart for processing.
Thanks
i already did that and dont work, when i click over the submit booking button, i only recive an email, and not take me to WooCommerce cart.
nevermind i make work now, i have another question but i will tried to fix by miself if cannot i send you a ticket, regards
Ok thanks
I would like to use this theme however I need to enable hourly rates and booking hourly. I also need paypal adaptive payments enabled to immediately collect x% and pay the listing agent x% (for car rentals). WIll your theme do this by default or is custom work needed? If so, please let me know and I will contact you through your user page to obtain a quote.
Hi,
Our theme does not have an hourly booking feature at the moment.
With regards collecting x% and paying listing agent x%, I believe as part of Envato t&c you are meant to purchase an extended licence of the theme even if you intent to custom code that (don’t quote me on it, please ask Envato and investigate further). In any case, the theme does not have that feature either.
Lastly, we don’t do customizations as we are 100% committed to making the theme more usable for everyone concerned.
Thanks
Has anybody found any useful YouTube training videos for the “Book Your Travel” theme? I’d like to see someone build their site using this theme.
Thanks in advance!
Hi there,
We will soon release training videos to help with building a site with our theme.
Thanks
If there are 8 or more than 8 listing on any of the pages, it appears like 4 on the first row, 1 on the second and 3 on the third.. Why is it so?
Secondly, the theme is not designed properly for mobiles/tablets as it cuts down the pictures that appears to be weird.
Even you may have a look at your own demo site Nokia Lumia 920 Emulator: http://mobt.me/2sgy Ipad Mini: http://mobt.me/2sgq
Please provide support for the same.
The listing cuts down the word in between & use more info hyperlink which is which as well. Can you make use of dots instead of cutting the words down?
Hi,
are your images approximately the same sizes? If you are using image ratios that are very different to one another, a broken layout would be the consequence.
For the image sizes in mobile versions, please open css/style.css and navigate to line 1489 and add ”!important” to the declaration:
.one-fourth figure {max-height:none !important;}
Can you spare a moment to answer these questions?
How can you mention that this theme is responsive?
The theme is not designed properly for mobiles/tablets as it cuts down the pictures that appears to be weird.
Even you may have a look at your own demo site Nokia Lumia 920 Emulator: http://mobt.me/2sgy Ipad Mini: http://mobt.me/2sgq
Please provide support for the same.
The listing cuts down the word in between & use more info hyperlink which is which as well. Can you make use of dots instead of cutting the words down?
Hello,
the theme is responsive and this is just a minor glitch. We have provided you a solution in order to fix the images for mobiles and tablets. This same fix will also be included in the next update. In the meantime you can edit your css file by yourself or you can wait for the update to be released.
For the listings please look at includes/parts/accommodation-item.php line 21:
$accommodation_description_html = strip_tags_and_shorten($accommodation_obj->get_description(), 100) . '<a href="' . $accommodation_obj->get_permalink() . '">' . __('More info', 'bookyourtravel') . '</a>';
This is where that is configured. You can customize it to your needs.
Thank you.
Thanks for the solution. I fixed it for one fourth images
.one-fourth figure {max-height:none !important;}
Now the issue is the revolution slider. Just check (http://mobt.me/2sgy Ipad Mini: http://mobt.me/2sgq) to find out how the revolution slider appears.
Hi,
I don’t understand what would be wrong with the revolution slider. In any case, the theme does not have any effect on its css and appearance. There are additional options and settings that you can set for mobiles etc. under Revolution Slider > Settings.
Please refer to Documentation for further details.
Thank you.
Can you please fix the slider asap?
Samples:
Book my Travel:
http://mobiletest.me/htc_one_emulator/#u=http://www.themeenergy.com/themes/wordpress/book-your-travel/ How is should appear (the slider creator’s website) http://mobiletest.me/htc_one_emulator/#u=http://revolution.themepunch.com/I have even checked other theme companies using revolution slider and they all are appearing good except Book My Travel. So, something might be there.
It has nothing to do with Mobile Configuration that you guys suggested.
I don’t know what error have you guys made in programming or css. Please fix it asap.
There is no error. We use the full-screen variant and if you take a look at the themepunch’s demo and select full-screen variant, you will see that it looks the same as ours.
Thank you.
Well, we are in complete doubt whether you guys confirm before you comment or not.
Please check the full variant of themepunch’s demo and send me samples if you can prove your words. Their slider is working very much fine.
We have checked on 4 different devices.
This is how it appears on our phones and tablets too.
http://mobiletest.me/htc_one_emulator/#u=http://revolution.themepunch.com/home-slider-fullscreen/Which device are you guys using? If you can’t do, just tell us. Don’t make this kind of false statements please.
Please check the very first slider of this sample (http://mobt.me/55Wd). Can it appear like this?
A few more questions (that may be helpful for other users): 1. Can you include rich snippets for review/ratings? 2. How to list a car if we have it available in 4 different locations? 3. Can you include something for the custom listing (where we can list according to our services like you have created car rentals and cruise template). It can be something where we can add our facilities and description. Booking not required. 4. Can we allow booking for yachts without a cruise? ex. I want to rent a yacht for 2 hours and I don’t need a cabin or may be its a power boat? 5. Does this theme support Google Translator? We tried using it but it conflicts with the css. Anything that is tried and tested? 6. Are you looking to provide with custom sidebar option?
1. rich snippets are not a priority for us right now.
2. multiple locations for cars are something we will look at in the future.
3. that you have to custom code.
4. at the moment no, though we are working on creating a feautre that will allow you to rename post types to anything you like.
5. Theme does not support google translator. You have to custom code that or use a plugin.
6. We are not looking to provide custom sidebar option.
hi, please tell me how to hide the my account and the currencies links in the header ribbon and only keep the language switcher.
Hi,
In your child theme (read our docs about why you should use a child theme), delete lines 93 to 128 of header.php
Thanks.
